Winni — Order Detail[protected] failed delivery pathetic quality

Address: www.winni.in
Website: www.winni.in

Paid extra for delivery by 9 am as we were planning to have an early family get together due to my fathers age. Cake did not come and when I called was told delivery will be possible only in evening. After that got a call from local vendor that they just received the order and he was not even sure what type of cake is it. Order was paid for and conformed 10 days back. It is clear that this company is scamming people and operating through third party dealers so delivery and quality cannot be assured and they can keep blaming each other whereas the customer can suffer. The 80th birthday gathering went on without a cake. Wish had checked the feedback and complaints about this company. The cake was delivered against our wishes late afternoon and the cake had printed paper instead of fondant the candles instead of the magic candle was the normal type. We called them to come and take it back as we cannot risk having a product with some dirty printed paper on it they did not and wee threw it. They have refused a refund and offering 200 Rs - Not only should they refund but should pay compensation for ruining our day - not sure why companies like these are allowed too operate.
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    www.winni.in
    India
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