I had ordered a pull up birthday cake for my fiancé in Goa. The website shows a picture perfect cakes for every occasion which make anyone fall for it and want to order. I paid around 1600 plus 300 service charges for the cake since it was listed in the premium category but when my fiancé sent me a pic of the cake I was shocked. In reality what they deliver is far from it. Its rather not even close to the regular bakery standards. The writings had smudges and the worse thing they could have done was over write the letters again with a diff colour… I was very embarrassed since the cake looked horrible. It tasted very different and dry and loaded with sugar, even a novice would make a better cake.
After all this drama we called the customer care forget being apologetic the agent told me "the Flavour is the same" my god if I wanted only the flavour I would have ordered another cake a normal cake which would have been less costlier I told the same to the agent then he was like as a good gesture will we will give you 200 rs in winni wallet I was shocked it's not the matter about money but the courtesy to acknowledge the fact that the cake look far from the pics they have put up online. I am taking this up in the consumer forum. Please never order from this place. The
Please stay away from winni. They serve you poop cakes. Please do not go by the pictures on their website its all fake … should be tagged as a fake company.
I can produce all the picture proofs on demand. Was this information helpful? |
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