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Wonderchef Home Appliances Complaints & Reviews

www.wonderchef.in
1.6
Updated: Aug 24, 2024
Complaints 413
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119
Unresolved
294
So far, so good. Wonderchef Home Appliances is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Wonderchef Home Appliances will keep up the work and continue to help more customers with their concerns even better 🤝
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6
non delivery of items ordered online
4
nutri blend jar is leaking
3
Soupmaker not working as it should

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Sent defective item and not issuing refund

Wonderchef Home Appliances reviews & complaints page 7

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S
Supriya Chikhalkar
Feb 24, 2021
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Not proper jar base

Address: B/ 701 Phoenix Tower, Nr.florrence Resi. Vesu Abhva Rd..

I have called to your customer care for many time but there is no proper response from your side.i find it very irresponsible manner towards.your customer. I ordered nutribled jar base which is not getting attached properly to the jar, so in that case I want to get it change. Hope I get a proper solution to my problem....
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B
bvshetty
from Thāne, Maharashtra
Feb 23, 2021
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Pop up Toaster

Address: WONDER CHEF OFFICE ADDRESS: Supreme House, 7th Floor, Plot No.94-C, Opp ;IIT Maingate, Powai, Mumbai 400076

I lodged complaint on 20/09/2020. in response to that company asked me to submit certain information which was complied by me on the same day. By e-mail dated 08/10/2020, co. informed me that my complaint is registered via MA[protected] and the service technician will get get in touch me shortly to take an appointment. The technician called me up on 10/10/2020 and visited my residence on 13/10/2020 and after checking up the defective pop-up...
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S
Swat6
Feb 22, 2021
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My mixer jar wheels broke down

Address: New delhi

I have purchased grinder in the month of november 2020 and its under warranty.
The mixer jar's wheel has been broken down.
Kindly help me in fixing the wheels or replacing the jar will also work....
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Manojparida
Feb 22, 2021
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Service Not responding

Address: B-Wing, Supreme Business Park, Unit No. 303, 3rd, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076

I purchased a nutri blend in Jun 2020, needed a service but the service is not giving a resolution nor the technician is calling even after 3 weeks of repeated followup. This is pathetic service by Wonderchef...
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donald george
Feb 21, 2021
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Wonder chef Burlington set red and black

Address: A 12/1 Ruby Elite Apartment. Santhosapuram Chennai 600073

I purchased wonder chef non stick Burlington set from home center lifestyle at phoenix mall velachery main road Chennai on 12.12.2020.
After using for around two weeks, the non stick coating is peeling off even after all precautions as mentioned in warranty card.
Kindly replace the defective product...
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P
Puneetbansal70
Feb 19, 2021
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Nutri blend mixer grinder

Address: HOUSE NO-980,NATHU COLONY,BALLABGARH

Not working mixed grinder...
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D
dsawalkar
Feb 16, 2021
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Dual Waffle Maker

Address: Treasure Retail Pvt Ltd, New Era Warehouse, Vanivalli, survey 91/4, 27/1, 28/1 village Lohop, Rasayni, Rajgadh, Panvel, Mah, 410220.

I had purchased a dual waffle maker on 30 June 2020 from Wonderchef Web site. Since day one the waffles are burning (total black) and sticking to the plates. see pic attached. Call center executives just assure our complaint will be resolved. Technician twice visited after too many calls and follow-ups and replaced Thermostat twice. But still facing same issue. not sure what they do. Asked for a replacement too of the product. But no response....
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A
Apurba Jyoti Das
Feb 4, 2021
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Received wrong item

As I was ordered a 4 burner hob but I have received a 3 burner hob only . My order no is WDCN274149...
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A
Anshika Sadana
from Deoli, Delhi
Feb 1, 2021
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Chopper

Address: H. No. 4, 8 marla, model town, near eye optique Gurgaon

Not working properly.. lid is not going to close...
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Sukrati Trivedi
from Mumbai, Maharashtra
Jan 31, 2021
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Milan Set

I had dropped a mail to wonderchef stating the issue in their milan set in August 2020 but till now they haven't replied back with a solution or even acknowledged it properly.

The problem with Milan set is that the non stick coating in their pan and kadhai began to peel off after few months o[censored]sage and also started turning black. I had purchased the set in December 2019 and began using the same in February 2020 after i came...
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Shikha Vajpeyi
from Kolkata, West Bengal
Jan 28, 2021
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Juiced

Address: A 219 old minal residency j.k road raj homes bhopal

I had purchased a juicer from ur site and it had stopped working last month and was repaired .i am again facing the same problem pls get it repaired as it is used by my parents who are senior citizens at Bhopal (Madhya pradesh)...
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Kavitha Bharani
Jan 26, 2021
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Resolved

Wonderchef Nutri-Blend 400-Watt Mixer Grinder with 3 Jars

We are facing the last 6months we not aware the service centers details. I called Customer support team they can't helped me....
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A
Amonker
from Mumbai, Maharashtra
Jan 23, 2021
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Grinder jars

Address: Mumbai

Your company after sales executive Vijayanand is a liar . Last two months he is promising to send me the lids which were missing when we ordered the mixer grinder online during lockdown. I have never seen such bad attitude company anywhere in this country...
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Durba Das
from Durgapur, West Bengal
Jan 8, 2021
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Resolved

Bad after sale service , pending complaint not attended and resolved

Address: Gujarat

My nutirblender had a problem, I had lodged a complaint last yearv to get the issue resolved but till date neither have I been attended from their team neither they are responding.i have contacted customer care more than 10 times but every time only false promises are being made.

Very bad after sale service my product is not even 1 yr old it is within warrenty period....
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S
Subhash Padmaker
Jan 7, 2021
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Resolved

Biacknesh of cookware set

Address: 1/5 dindyal housing board near atal avash sun City jagdalpur. atal avash

Why are my wok is black of top& bottom...
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K
Kiran Benjamin
from Powai, Maharashtra
Jan 5, 2021
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string chopper

I order 3 mini string choppers from Wonderchef as gifts to give to family and friends as I had ordered one previously and that is very handy. They sent me the choppers but the blades were not same as mine straight blades, they were like.mixie blades a bit semi circle ones and the performance was not as the new blades that are straight like a knife. I made a complaint and the engineer came with the blades but they would not fit as they were...
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R
Ratnagrv26
from Powai, Maharashtra
Jan 5, 2021
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Resolved

Nutriblend mixer grinder

Address: H 144, SEC 91, NEW TOWN HEIGHTS, DLF GARDEN CITY

Bought on 7 aug 2020, not working...
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M
Maddy304
from Delhi, Delhi
Dec 30, 2020
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Resolved

Regalia Bread Maker

Hello,

I have purchased a Regalia Bread maker on 20th August from Wonderchef website directly with order Id WDCN209468.

It has been 4 weeks now I have raised a complaint on Dec 1st for fixing it as the bread maker stopped working, with compliant number - KA[protected].

Till now, I have not received any response and it’s still lying in kitchen as a useless piece. This has been the worst even...
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L
Lakshya Khajuria
Dec 26, 2020
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Resolved

Cooktop

Address: 86/3 vikas lane talab tillo, jammu

1 out of four burner is not working properly...
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A
Aiza Shah
from Mumbai, Maharashtra
Dec 23, 2020
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Resolved

Complaint about broken handle of my fry pan

Address: B1/16 yamuna vihar near pc Jwellers Delhi 53

Its been a year or two since I bought wonderchef ceaser fry pan with 5 year warranty bought it in 2019 December. Now handle has been broken badly while cooking ....
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