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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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128
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Xolo reviews & complaints page 19

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S
Sunil Chaureji
from Bhopal, Madhya Pradesh
Sep 24, 2015
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Not working properly

Address: Raipur, Chhattisgarh

My cell phone is not working properly, its hanging and not accepting 32 gb memory card, but its written in details that it accepts 32gb memory card and bluetooth is also not working properly i have to chnage this cell phone from company because its in warenty ....
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Neeraj
from Delhi, Delhi
Sep 22, 2015
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Defective New Battery

Address: New Delhi, Delhi
Website: www.xolo.com

I purchased Xolo Mobile battery from their authorized service centre M/s Best Services on 08.04.15 with 6 months warranty. Battery was not working since starting. I again went to M/s Best Services office in Netaji Subhash Place, Delhi. Now they told us that they are no longer working for Xolo Mobile. They advised us to contact M/s S.G.Solutions in Rohini. But Mr. Waseem in M/s S.G.solution refused to change battery. He told us clearly that...
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kuldeep1984
from Shillong, Meghalaya
Sep 19, 2015
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Touch & camera issue in xolo black

Website: flip cart

HI, I have purchased a xolo black of Rs 1299 against order No Order ID: OD[protected], in the month of july, only two months have passed and its showing problems in its touch. From the very first day its dual camera did'nt worked about which you had showed too much and now its home buttom is totally not working and in while typing in keyboard if i type g or v either g and h gets typed combined or g gets typed twice, also the touch...
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rcsomani
from Gwalior, Madhya Pradesh
Sep 19, 2015
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My phone battery has damaged

Address: Jodhpur, Rajasthan
Website: www.xolo.in

I smt.Suman r / o jodhpur (Rajasthan) - purchased xolo mobile no.Q900s - ist.Imei no. [protected] on05 / 08 / 2014 from marudhar traders jodhpur —invoice no. 7700—cash payment.The phone battery has damaged.I contacted him for new battery.The salesman is very rude & callus.His reply is that it is not my duty - i have no battery. You directly contact the head office.Pl. Guide us - how this can be solved?.
Hoping for...
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hansrajdhiman
from Hansi, Haryana
Sep 19, 2015
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XOLO Care Hansi not solving the problem

Address: Hisar, Haryana

Sir,
I purchased XOLO A 600 mobile from Cell Plaza shop No.8 Grover Market Hisar bearing bill No.2095 dated 16.10.2014 with one year warranty. Now I have range problem i.e.same sim in other mobile in range but in XOLO mobile not showing range. I met with person XOLO care Hansi on 19.09.2015 to solve the problem, but he told that warranty period end and you may be solve the problem from another shop. It is requested to please solve...
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khairnar26
from Bengaluru, Karnataka
Sep 19, 2015
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Xolo phone burned

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.xolo.in

Sir, my name is saurabh khairnar, i had a xolo q1010i smartphone which blasted on date[protected] during charging that lead to serious damage to my handset as well as well as my commodity as shown in pics. As this is a serious scenario which should be considered by xolo mobile corporation, and necessary action should be taken regarding compensation as well as a clarification with pardons from XOLO'S side. i have to take serious legal action...
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sau9302
from Bengaluru, Karnataka
Sep 19, 2015
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Xolo q1010i burned case

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.xolo.in

Sir, my name is saurabh khairnar, i had a xolo q1010i smartphone which blasted and burned on date[protected] during charging that lead to serious damage to my handset as well as well as my commodity as shown in pics. As this is a serious scenario which should be considered by xolo mobile corporation, and necessary action should be taken regarding compensation as well as a clarification with pardons from XOLO'S side. i have to take serious...
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Rana Vikram
from Pune, Maharashtra
Sep 18, 2015
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Xolo Cell phone dead

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.xolo.in

I bought a cell phone xolo a1000s on 15th march 2015 . On15th june my cell phone was dead on visting the customer care centre they said the mother board is dead will get my phone in 15 days but after 2 months also there is no response from them. Very poor quality and poor customer care service. IMEI [protected]...
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vishwanatha P
from Bengaluru, Karnataka
Sep 18, 2015
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Worst service experience from Xolo service center

Address: Dakshina Kannada, Karnataka

I bought on 22/09/2014 8x.1000 Hive (Xolo) I gave 14, 000 rupees. Since 6 month this phone faceing when plug in charge it become very heat. I took it to the Xolo servicing centre on 22/8/2015 (Padma Traders in Mangalore) on the 19th of May 2014 Jobsheet 431.when I was gave my mobile for service that was very clean and don’t have any scratch but now after they given back my mobile it is damaged and fully scratched, then we contact xolo...
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raghvendra121212
from Indore, Madhya Pradesh
Sep 16, 2015
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Phone not repaired even after 42 days

Address: Bhopal, Madhya Pradesh

Sir i have given my xoloA500S IPS, IMEI NO. [protected] to repair on xolo service center on 05/08/2015 they said there is a problem in mother board but every time i asked them about my phone they give me a new work order number and job sheet and says that they have received the faulty part from company WORK ORDER NO. ARE AS FOLLOWS[protected]/[protected]/[protected]/[protected]/[protected]...
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Amteshwar Jaggi
from Delhi, Delhi
Sep 16, 2015
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Audio call is not clear

I purchased xolo omega 5.5 from flipkart with invoice date 15 july, 2015 and invoice number S9F272/[protected]. However the quality of audio call is not satisfactory. Kindly solve the problem as early as possible. Item code no: MA922059 IME no: [protected]...
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ankit21feb
from Parasia, Madhya Pradesh
Sep 14, 2015
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Regarding bad service

Address: Bhopal, Madhya Pradesh

I have given my mobile to xolo care bhopal for repair. Service center Has said me that they Changed mother board but there is no change in call log after changes and also I get new problems like vibration off, Sensor damage, Sim 1 error and low sound. Again when I give for repair they ask me to come on next day but till now after 5 days they ask me to come on next day. Please solve my issue....
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I bought Q800 (Xolo) from Amazon and after a month o[censored]se the back camera stopped working. I took it to the local Xolo servicing centre (RK Telecommunications, Thangal Bazar, Imphal, Manipur) on the 19th of May 2014 Jobsheet 431. Since then they have been bouncing me around asking me to wait. I visited them almost every week then I waited a whole year!! Then they gave me a handset with a damaged mother board which I refused then they gave...
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leoism2
Sep 11, 2015
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Bad customer service

Address: Chandigarh, Chandigarh

I have a phone of xolo Q900s plus it's screen got a fault after 4 months of actual purchase, I took it to the service center. (AKS TELECOM, chandigarh 160047) those guys gave me the maximum period of 20 days to repair my phone, now 22 days has already passed and I still don't have any cue when will I get my phone back because whenever I visit the service center they say they have made the request for tge spare part to xolo company, as soon...
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rakesh.bhagwat
from Mumbai, Maharashtra
Sep 10, 2015
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About xolo play 8x 1100 phone exchange

(My problem of phone is mic always out off duty accesories always out of duty battery backup is so wrost ) I buy new xolo play 8x 1100 smartphone in feb 2015 month upto these still date my phone goes to factory for maintenence what is these service in six month your new mobile goes to service station 3 times after these also problems not solved that problem solved temporarly after some times again same problems occurs i want my phone...
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Nakuulll
from Hisar, Haryana
Sep 10, 2015
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Care not respond

Address: Hisar, Haryana

Ave xolo q1000 opus mobile..this phon is replaced by xolo company bcj my colo q 600 bcj my phone screen damaged and the havent stoke of screen thats why replaced but now in this phn the ear lead port not working..I was went to costmer care but they said they cant make job sheet i dont know why but they said and u tell me what i have to doo...also the phn both speaker is also not working properlyy...
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Mr cool
from Bhiwadi, Rajasthan
Sep 10, 2015
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Battery problem

Address: Bathinda, Punjab

Sir, i have a xolo Q 1200 model and m facing the problem of battery swelling in my mobile. I had purchased mobile on 02/07/2014 and its second time the problem m facing. Secondly the major issue is that your service centres in our city don't have availability of battery. My number is swithched off from 10 days. Please do the necessary or i wil have to move court for my concerns. Its duty of companies that if they launch any product they should...
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Evelyn Noronha
Sep 10, 2015
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Camera changed when given for servicing

Address: Kottayam, Kerala

I had given my phone IMEI no: [protected] for servicing to a company authorised xolo service centre (electro world) at kottayam, kerala; as transceiver was not working properly. The problem was solved, but I think the camera has been changed.. The clarity of the photos is extremely bad now..it does not have even 5 MP clarity.. Kindly let me know what can be done about it...
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Shubham Deshmukh
from Pune, Maharashtra
Sep 10, 2015
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Mobile Handset Battery

Address: Pune, Maharashtra

Sir, I have purchased Xolo 1200 Q BLACK on 1 may 2015.BUT AFTER 2 MONTHS ITS BATTERY PROBLEM IS STARTED. I have deposited my hand set at the Company Service centre at Tech Telecom Shivajinagar, Pune on 20 july 2015. They have given me 15 days time for the replacement of battery. When I enquired from the service Centre on 1/09/2015, they said that the parts has yet not received to the service centre AND TOLD ME TO WAIT FOR NEXT ONE WEEK ....
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Rakesh_Pai
from Mumbai, Maharashtra
Sep 7, 2015
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No proper service provided

Address: Mumbai City, Maharashtra

Hello Team, This is the second time I am writing this mail to XOLO for improper service. XOLO say "At XOLO Care we believe in delivering 100% customer satisfaction", but is this true?? I have a problem with my mic and the guys in Service center say that they will not generate a WORKSHEET, if I do not submit my phone. I have read the complete warranty policy and it is no where mentioned that the PHONE has to be submitted even is the replacement...
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