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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 16

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V
vijay6p
from Chennai, Tamil Nadu
Nov 30, 2015
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Xolo Mobile Phone Burnt

Address: 600010
Website: www.xolo.com

Hello Sir/Mam, I am Vijayakumar from Chennai, I was using XOLO Q1010i mobile past 1.6 years, Yesterday 29 Nov 2015 Morning 4.00AM I had put the mobile for charging suddenly my mobile was fired totally and burned. I could do any thing at that time, my intention was to put up the fire. I suddenly called to the XOLO customer care support and inquiry regarding this, XOLO customer executive says if you have in warranty then only we will...
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Yusuf Rajaa
from Udaipur, Rajasthan
Nov 30, 2015
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Xolo Black 1X 32Gb handset change

Address: New Delhi, Delhi
Website: www.snapdeel.com

I purchase Xolo Handset Before ten days 20/11/2015 . Handset Battery Backup is only 2 hours . Charging shoukit in problem . so please change my xolo black 1 x handset . i am from jodhpur. My mobile no. [protected]. Mohammed adnan. item code GC667340 Order no. [protected] imei no. [protected]...
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Xolesh.
from Valpoy, Goa
Nov 29, 2015
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Product.. Colour..?

Address: 403 402
Website: Gadgets360.com

Dear Sir, Extremely Sorry With thanks . (… for all Every thing… & the Fastest delivery ).. All the Ways it Was Under Stood that, Colour is Rocky Grey. Invoice No. INV84431612BG16 DT. 20 NOV 2015, also Reflects - ZOLO Era HD Rocky Grey, 8 GB. However Package of the Product (Side & Bottom Labels) Shows as – Color Black. ( My Request is Black/White are Contradictory for Me ) Hence Product Package...
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hariom Faujdar
Nov 26, 2015
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Xolo q1200

I m purchase xolo Q 1200 handset in jun 2015but i m not satisfy because its service not good. its jack of sim slot is damaged automatically and not hv xolo service centre bharatpur, jaipur, agra in 2 month & say its jack nit available why???? make company handset then not available its part please i want to jack of my set Xolo Q1200 within 15 days if not given I'll case for xolo company...
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Xolesh.
from Valpoy, Goa
Nov 26, 2015
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Whaaat...??

Address: North Goa, Goa, 403402

Dear Sir,

Extremely Sorry With thanks . (… for all Every thing… & the Fastest delivery )..


All the Ways it Was Under Stood that, Colour is Rocky Grey.


Invoice No. INV84431612BG16 DT. 20 NOV 2015, also Reflects - ZOLO Era HD Rocky Grey, 8 GB.


However Package of the Product (Side & Bottom Labels) Shows as – Color Black.
br...
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Deep Haiderpuria
from Noida, Uttar Pradesh
Nov 26, 2015
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Reg. The faulty mobile provided by xolo mobiles

Address: 110088

I buy the Xolo phone thinking of good mobile but this was not true as after buying within a week i replaced my new phone bcz it was not showing its battery 100% charged at all. After using it for 2-3 months phone was not switch on, it was dump. I take it to the service center in Rohini where they kept it for one month and returned and returned the product saying it's ok. Then after using for 15 days now the phone screen is not visible...
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Mukmani
from Hyderabad, Andhra Pradesh
Nov 23, 2015
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Fake address and fake commitment

Address: 500013

I have submitted my Q800 Mobile phone for repairing on 18th June 2015. I also have Service center person no. [protected]/[protected] his name Pawan but now both no. switched off and even they r not ready to return my phone. I called so many times but whenever i called they always told me till will take time and all. 15 days before that person told me i ll give you your phone this month but now no. switched off, its already 6 months completed...
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shivanga
Nov 22, 2015
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Mobiles

I had purchased a xolo q900s on 14 august 2015. From the date of purchase I was having a problem that it did not work with any other sim except vodafone I went to the service center more the twelve times but still they fail to repair my mobile. I then started to write mails to them regarding my problem on [protected]@xolo.in where I would get a computer generated message every time. Getting irritated I sent them a legal notice, but they refuse to...
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J
JatinC
from Saharanpur, Uttar Pradesh
Nov 20, 2015
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Please block my full mobile as i lost it on 19 nov 15

Address: Bhiwani, Haryana, 127021

I have lost my Xolo A600 mobile. Kindly help me to find out. Company can do anything. Please its Humble request please help me to find the mobile or please fully block the service, it was lost on 19 november2015. I did FIR also but i can get better help from company. IMEI no-[protected]. Please help me. Thanking You...
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nilrewale
from Pune, Maharashtra
Nov 20, 2015
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Power on & off, volume key is not working

Address: 415002
Website: www.consumercomplaints.in

Just replace this phone I had purchased a Xolo 8x-1000s mobile on and after 6 months o[censored]sing it, I faced a Power key issue (Power on & off key is not working). I gave the phone to the Xolo Service Center in Satara, Pune, Mumbai Service Executive told that, u didan’t get that strip .
Just replace this phone or give my amount back, , ,...
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T
tarunraj47
from Mumbai, Maharashtra
Nov 20, 2015
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Faulty Handset and taking time in servicing

Address: Gondia, Maharashtra, 400065

I have a XOLO 8x-1000 dual sim smart phone. Since the day I bought the phone its speaks had some hardware issues. When I submitted the phone, I was said that I will get the phone back in 3-4 working days. Its been 4 days since I submitted the phone. The service center where I dropped the phone doesn't answer. even they don't know when the phone will be back. I tried calling company service center and the nos doesn't exist anymore. So in the...
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Amol Nimba Patil
from Pune, Maharashtra
Nov 19, 2015
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Xolo mobile display issue not getting support from flipkart & xolo service center

Address: 411004

Hi, it is more than one month my mobile is with Xolo service center but they are unable to provide me the solution. i have raised the complaint with flipkart as well. xolo Q900S black workorder number[protected] Regards Amol Patil mobile [protected] [protected]@yahoo.co.in...
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Jayakrishnan R
from Delhi, Delhi
Nov 17, 2015
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Delay in Servicing of Power key : Xolo Mobile (Model:-A500s Lite)

Address: Ernakulam, Kerala, 682024

I had purchased a Xolo A500s Lite mobile on 09-04-15 and after 6 months o[censored]sing it, I faced a Power key issue (Power on & off key is not working). I gave the phone to the Xolo Service Center in Cochin-ernakulam, Service center anme is " UNITECH SOLUTIONS", Shanmugham Road, Kochi, Ernakaulam, Ph: [protected] on 17/11/2015. Service Executive told that, it will take 25 working days for resolving the above said issue becuse of non availabilty...
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Jayakrishnan R
from Delhi, Delhi
Nov 17, 2015
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Delay in Servicing of Power key : Xolo Mobile ( Model:- A500s Lite )

Address: Ernakulam, Kerala, 682024

I had purchased a Xolo A500s Lite mobile on 09-04-15 and after 6 months o[censored]sing it, I faced a" Power key issue" and given the phone to the Xolo Service Center, Cochin (Service center Name is " UNITECH SOLUTIONS") on 17/11/2015.It has 6 month warrenty also.Work Order No:[protected]. Bt Service Executive told that, it will take 25 working days for resolving the issue bcz of non availabilty of Power key stock. Jayakrishnan R, Kerala, Cochin....
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Cassy Sumer
from Hyderabad, Telangana
Nov 17, 2015
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Late service in repairing phone

Address: Hyderabad, Andhra Pradesh, 500003

I had purchased a Xolo Q710 from Flipkart and after 5 months o[censored]sing it, I faced a battery issue. I gave the phone to the Xolo Service Center in Hyderabad with the name Sai Mobiles on the 21/September/2015. It has been two months now and they still say that the battery issue is still pending. Apparently, they are going to make sure that the warranty runs out on the phone before they return the phone back to me. I would like to know if I...
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Sonal Davle
from Ahmedabad, Gujarat
Nov 16, 2015
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Insufficient space

Address: Surat, Gujarat, 394221

Hi,
I have purchased xolo one before 6 months only, when ever i try to download something it always shows insufficient space,
When it shows 16 gb internal storage, then how come it shows insufficient space,
I think I become full by purchasing this local mobile,
Just give me some idea what to do, I don have wats app, viber, FB in my phone, , , If I am not connected with social media den what is the use of this...
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Chhaya saini
Nov 16, 2015
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Touch problem

Address: Haridwar, Uttarakhand, 249403
Website: Consumer complaints

It's been less than 5 months i had bought a xolo phone and the touch doesnt ntot work. I touch on the screen and it happens to touch somewhere else. I have got it repaired once already, it is so annoying to use this phone! please either replace this phone or refund. And dont play with your customers who genuinely have smart phone requirements...
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chanchal.ghosh
from Egra, West Bengal
Nov 15, 2015
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Non availability of q500 battery for more than six months

Address: Paschim Medinipur, West Bengal, 721101
Website: xolo.care.in

From: Chanchal.[protected]@licindia.com
Sent:[protected]:09:42
To: Xolo Form Submission
Subject: Form submission from: XOLO - Customer Care & Support

I have purchased a XOLO Q 500 set in june'2014, unfortunately the battery has become unserviceable. I had placed the order with your Midnapore Town Service Centre Named as "CURIOSITY" for Q500 Battery on 07.07.2015 with Advance of Rs.200/-...
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Nalla kumar
from Jalalpur, Uttar Pradesh
Nov 15, 2015
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Claiming warranty

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: xolo.in

Sir, I have bought a xolo opus3 mobile on ebay after 6 month usage I got problem in low signal for which calls are not receiving, I sent it for service they said it couldnot be repaired and issued DOA, both ebay and xolo saying we cannot replace it, I donnot know how to claim . I am fed for last 3 months by calling both customer care....
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Mukmani
from Hyderabad, Andhra Pradesh
Nov 15, 2015
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Didn't get back my phone from service center

Address: Hyderabad, Andhra Pradesh
Website: www.xolomobiles.in

Dear Sir, I have given my phone to xolo service center just for minor problem on[protected] and till now i didn't get back my phone.I have complaint to your consumer complaints also but from last two days you are also not responding to my Emails.Earlier i have given each and info to you kindly re-open the case.If you want to send me again i will send you again.Please do needful solution. Thanks®ards Mukund Mishra [protected]...
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