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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
Unresolved
128
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Xolo reviews & complaints page 22

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J
jaladhi
from Mumbai, Maharashtra
Aug 19, 2015
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Took more than 3 months to repair

Address: Surat, Gujarat

I have given my xolo mobile Q2000L, IMEI-[protected] to xolo service station in Surat for a problem (Work Order No:[protected]. I have given my mobile on 12th May 2015 and still I do not have my mobile with me. There are numerous service records on my mobile but they have still not provided me the details on what took them 3 months. On following dates they gave a service order. 12 May 14 May 3 June 30 June 23 July. I still...
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virpr10
from Mumbai, Maharashtra
Aug 19, 2015
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Xolo Q1010i Phone get blasted in my pocket.

Address: Gautam Buddh Nagar, Uttar Pradesh

I bought a new xolo Q1010i mobile handset around 1.3 yrs back. It was working fine and had never faced any problem with the phone or it's features, yesterday I was putting my phone in my pocket and was doing my work in my office, at 7:00 pm in the evening suddenly It got blasted with out any reason, it was a worst experience ever, I am shocked because this was not charging at that moment, no one can think it can be blasted in my pocket while...
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Dishu Rawat
from Kotkapura, Punjab
Aug 18, 2015
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Services Center Poor Repairing

Address: Ludhiana, Punjab

My name Is Dinesh and My phone first time problem Creat My Mobile My phone My phone has been loked .and I Am Going To Services Cnter.he Saying phone Softwere Updated .and Charges 700 Rupess .After One Weak I am Going to services Center pick up my phn and he working very bad becuse My Mobile Volume Keys Not Working .he saying Not Avaliable in My store .I asked Why .He says i dont know .then i am going to home .Again After one Weak My Phn Problem...
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Deepankul Khajuria
from Jammu, Jammu and Kashmir
Aug 18, 2015
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Delay in repair

Address: Jammu, Jammu and Kashmir

I have given my xolo play 8x-1100 to service center which is also under warranty but they are delaying it again and again and saying they are waiting for parts which they ordered in company.now it is almost 1 month gone and there are still no chances of getting my mobile repaired....
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Abhisek Bhattacharjee
from Supaul, Bihar
Aug 15, 2015
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Battery fault

Address: Howrah, West Bengal

I have sold xolo era black through snapdeal on 10/08/2015(order id is [protected] ). my problem is against the battery back up, after full charge the battery is discharging within 4hours...please exchange my battery, its really poor condition...
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Er. Abhinav
from Delhi, Delhi
Aug 13, 2015
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Disappointment from XOLO service

Address: Chandigarh, Punjab

I have a complaint regarding my phone "XOLO BLACK". I visited the service centre itself but i was really disappointed with this kind of hospitality they provided me.My problem was neglected at every point. I was provided with the false information, false contact details of customer care, neglegance of my complaints regarding my phone.Kindly help me out to prove that XOLO is capable of standing in market and fulfilling the needs of customer.I...
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RatTan DeEp
from Jahangirpur, Uttar Pradesh
Aug 13, 2015
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Poor service.repair issue

Address: New Delhi, Delhi

Due to some issues i have submitted my xolo 8x 1000 to shakarpur xolo service center. They took 1 and a half month to repair my device. Which is against there policy.they have to provide my handset back in 15 days max. After that they didnt repaired my handset i am facing same problems again even they have made more worst. All parts are not properply closed some parts are missing. They have changed the original parts with the local ones....
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vigsan2008
from Delhi, Delhi
Aug 13, 2015
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Service Center authorities is not responding properly

Address: Mysore, Karnataka

Sir, I had brought XOLO NVIDIA TEGRA NOTE on 25/06/2015 from flipkart. First 10 days i was slightly faced touching issues, but I hope this issue is small happens in many tablets. Once I had updated to Android version 5.0, my tablet touching issues increased and went to Xolo authorized service center on 08/08/2015. They taken my tablet and told that Touch panel need to be replaced (after several follow up by calling them). Now I am continously...
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Aarzoo Sharma
from Mumbai, Maharashtra
Aug 12, 2015
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Phone spoiled by xolo care

Address: Mumbai City, Maharashtra

My name is Aarzoo Sharma i have already made a complaint against my phone to xolo care in mira road and as well emailed my complaint i have got no response. If i dont get response in 10 days i will make a case against xolo in consumer court. Contact. No.[protected], [protected] Hi Sir/madam I had given my phone for software update in Mira road branch. Which I got back working but instead its quality has been degraded to normal quality,...
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kinna1991
from New Delhi, Delhi
Aug 11, 2015
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Work order No - 510004200318 & 510004651075 , handset not received for past 75 days

Address: Gurgaon, Haryana

Hi, I submitted my Xolo mobile- 6X-1000 to Xolo care on 27th May 2015 as the display was broken . More than 76 days over i didn't get back my mobile yet. I visited several times to service center they always assured that i will get it back with in 2 or 3 days. Please help me out in this matter. My work order No. was[protected] when I submitted my phone . When I called Xolo Customer care in Jul end they said my Work order No. was...
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arunxolo
from Mumbai, Maharashtra
Aug 11, 2015
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Mobile Set Dead

Address: Agra, Uttar Pradesh

Dear Team, I have given my hand set brand name XOLO Q 1000 to your authorizes service centre A Care Cantor Agra 10/8/2015. After your service provider told to that the said mobile set is dead condition and we have take the one month for the repairing or exchange. We has hand over the mobile set a third time for repairing, last time your authorized service station has return the mobile set without service after 20 Days. My purchase...
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jatkhu1431
from Ahmedabad, Gujarat
Aug 11, 2015
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Ridiculous & Pathetic Service Within Warranty Period

Address: Ahmedabad, Gujarat

Dear Mr. Sehgal, Greetings of the day. Myself Jatin Khudadhara. I bought Xolo Q-2000 2 years back. My phone faced some problem within warranty period and I was given New Phone Xolo Play 8X-1100 with the help of Miss Monika from Customer Delight Team, Gurgaon HO. I appreciated a lot and I asked my friends to buy Xolo Phones only because of such a wonderful service. After that I bought 3 Xolo phones for my family members. Recently...
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ankit58
from Kapurthala, Punjab
Aug 11, 2015
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Mobile Handset not working

Address: Chandigarh, Punjab

I have given my hand set brand name XOLO OMEGA 5.0 EMEI number 1:-[protected] and no 2:-[protected].to your authorizes service centre AKS TELECOM.SCO 101 Sector 47C Chandigarh. Login Date 3/7/2015. till to date I have not received my hand set after necessary repair.I contact your customer services many times vide complaint no 403446 dtd. 25/7/2015, 408492 dated 29/7/2015, 415778 dated 4/8/2015 and complaint no 425098 dated 11/8/2015. In...
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mritu95
from Noida, Uttar Pradesh
Aug 10, 2015
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Mobile Not Received from Service Center-51 days Over

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir I submitted my Xolo mobile-A500SIPS to Xolo care on 19th June 2015 as there was some problem in battery (Not Charging-Hardware Issue). More than 51 days over i didn't get back my mobile yet. I visited several times to service center they always assured that i will get it back with in 10 or 15 days. Please help me out in this matter....
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Prashant Gupta 085
from Mumbai, Maharashtra
Aug 8, 2015
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Service centre are accepting warantee dce

Address: Agra, Uttar Pradesh

Dear team My name is prashant Gupta I have purchase a mobile from a shopkeeper in agra dt on 24/05/2015 for purpose of gift thisis first time i have purchase your company mobile after two month i have start this phone on 01st july 2015 after use of only 10 days this mobile having charging problem this mobile is not taking charging once a day night have keep my mobile for charging and when i wake up morning...
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AshokKavadi
Aug 8, 2015
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Sim tray

Address: Mumbai City, Maharashtra

I have done all possible thing to get the Sim tray and now I lost my hope to get the tray. I am thinking to trow the mobile because without Sim tray I can not use th mobile for calling and also I didn't get any help from this company also please do need full because it's my first phone...
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vijaysarkheliya
from Surat, Gujarat
Aug 7, 2015
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Submit my cell on customer care on 20-july-2015, they didn't solve issue even not return scell

Address: Surat, Gujarat

Fraud Company I submit my phone in xolo care on 20-July-2015, and till today they never response me perfectly and still my cell phone at xolo care Model Name : A500CLUB IMEI Number : [protected] Work order Number :[protected]Surat Customer Care)...
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shahabzd
Aug 6, 2015
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Its service is not reliable

Address: New Delhi, Delhi

I bought XOLO Q1200 on 27/06/2014 since then i encountered many problem with handset and last 3 times handset submitted to service center. They kept handset for 15-30 days on each time. After lots of emails/calls they returned after repair but again in few days the same or another problem started. This is 4th time, again i submitted to service center when problem started in June 2015. They kept handset again not returned yet. Now handset...
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Chandra B Jha
from Delhi, Delhi
Aug 6, 2015
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Service not given properly

Address: New Delhi, Delhi

My Mobile Xolo Mobile A 500 Club has Purchased on 04 Nov 2014 and Getting Problem Since Last one Month. Is This a Qualty Of XOLO Mobile, Which Can't Run for 6 Months. It Seems it's Manufacturing Fault. 1. Touch Screen Not Working Properly. 2. Getting to hot. 3. GPS lost some time wile travelling. 4. hang up problem while Regular Surfing or on Call. I Don't have time to Visit again and again to your Service Centre. Very Bad...
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साहिल वर्मा
from Chandigarh, Chandigarh
Aug 4, 2015
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Mobile not repaired and not get any meaningful response from service team

Address: Chandigarh, Chandigarh

Hello Xolo team. I am your unlucky customer. Unlucky not because i bought Xolo 1010i but i have given my mobile for minor repairs to AKS Telecom which is in Chandigarh sector 47. I gave mobile in the name of Komal Manswalia on the date of 27-June-2015. One thing i want to tell you, they are the most irresponsible persons about their job. They don't pick the call, don't give any meaningful response, just they said wait for 5 more days. Now...
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