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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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128
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Xolo reviews & complaints page 20

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D
diiva sharma
from Delhi, Delhi
Sep 7, 2015
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Complaint

Address: New Delhi, Delhi

Dear All,

i want to tell that i am not happy with xolo phone . i bought xolo mode.no. 2000h+ color -black, IMEI number [protected]

I bought phone on 7th of july it was dead on 12th of august . Submitted to Xolo Customer service Center on 14th august and i was assured that the phone will be given to me by 15 days but yet there is no response from XOLO. The phone has also heating issues.

Overall...
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kriti21
Sep 6, 2015
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Screen is not functioning

Address: New Delhi, Delhi

Hello i have purchased xolo Q1200 on 28 march 2015.Now it's screen has gone abruptly dead. Its not functioning at all. IMEI number of my phone is [protected].. I have ordered it from homeshop 18 and they have assured 1 year warranty on the device..either replace my phone or refund my money. I hope you will solve my problem as soon as possible. Thank you....
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Siit
from Mumbai, Maharashtra
Sep 5, 2015
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Insufficint Service

Address: Sangrur, Punjab

Dear sir, i had purchased a set of XOLO Q 1000 modal on 4th June, 2015. but after one month, the set has a problem in it. i sent it to xolo service center for two times, but there is no satisfactory results. they created an excuse of water cause. but i clarify that my set had never touch of water. so i request you that please give some attention and sort out my problem soon and immidiately, otherwise i have to knock the door of consumer...
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Siit
from Mumbai, Maharashtra
Sep 5, 2015
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About cell phone repair

Address: Sangrur, Punjab

Dear sir, i had purchased a xolo set Q 1000 modal on 4th june, 2015. but i have a problem in it for 1 month. i sent it to xolo service center for two times. but there is no response from them. i request you to inquiry about this immidiately. than u......
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dhruv268
from Chennai, Tamil Nadu
Sep 5, 2015
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Xolo service center not satisfactory at all

Address: Mumbai City, Maharashtra

Hi, I had touch screen breaking problem in my xolo Q3000 mobile(IMEI NO. [protected]). So I gave my mobile to service center in Mumbai Andheri West Cell care point on 04 July 2015 within warranty period. There was no call regarding the status of my mobile even after 25 days. I also tried to check the status of my mobile online but their also no status was found. So I decided to visit the service center on 30th of July 2015, they handed...
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RAHUL@9
from Gurgaon, Haryana
Sep 4, 2015
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Compliant against service

Address: New Delhi, Delhi

Respected sir i brought xolo one vide imei no-[protected] on 03/02/2015, this set come with charging problem i already repaired this set from service center hudson lane delhi with 500 rs each time this time they want 1000 rs i refused to give him he said i barred your warranty and says go any where no one to repair this i damaged your set otherwise you dont give me 1000 rs xolo is good brand but your service center experience is bad...
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radheya
from Bhopal, Madhya Pradesh
Sep 4, 2015
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Not make delivery at given time

Address: Bhopal, Madhya Pradesh

I am really bothered from the delayed delivery of produts. every time when xolo coustmer visit their centre for asking of items like hand free, mother board, touch and display. the centre incharge increase by saying that your product requires 10or15 more days for delivery. and the coustmer like me already have wait for 15 days and now these more 15 days means 30 days is required for it....
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श्रीमान जी मैंने स्नैप डील से Xolo ERA मोबाइल ख़रीदा था ।इनवॉइस की तारिख 24 जुलाई 2015 है ।इनवॉइस नंबर S751D6/15-16/18208 है फोन ठीक है पर इसकी इंटरनल मेमोरी कम है और मैन स्पीकर में आवाज़ नहीं...
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NKDesai
from Bengaluru, Karnataka
Sep 2, 2015
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Cheating with customer

Address: Amreli, Gujarat

I have purcharged XOLO Q 600 Club on 16th march 2015 but after 1 month I was facing speaker issue and getting hang problem so that I given for repair at JB service center after I got my mobile there was still not solve my issue. Again I have given for repair at service center and they took almost 21 days for repair but there was not been solve my issue after getting my mobile. Again I have given for repairing at Xolo Care but they are...
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Shubham Paradkar
Sep 2, 2015
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Xolo q 1010i

I had buyed a phone XOLO Q1010I on 2nd sept . 2014 IMEI-[protected] . I had submitted phone in service center 1 month ago but they didnt returned my phone instead they approved a DOA for my handset . but as dealer said company will provide me a phone in range of[protected] rs though i bought my handset in 10500rs .therefore i request you to provide me atleast a compatible phone...
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janakrajsharma
from Belur, Tamil Nadu
Sep 2, 2015
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Mobile hand set battery

Address: Solan, Himachal Pradesh

Sir, I have purchased Xolo 1200 Q BLACK THROUGH SNAP DEAL IN MARCH 2015.BUT AFTER 5 MONTHS ITS BATTERY PROBLEM IS STARTED. I have deposited my hand set at the Company Service centre at AKS Telecom Chandigarh on 13, August, 2015. They have given me 15 days time for the replacement of battery. When I enquired from the service Centre on 1/09/2015, they said that the parts has yet not received to the service centre AND TOLD ME TO WAIT FOR...
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rohit ratan
from Gurgaon, Haryana
Sep 2, 2015
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Phone lying unrepaired at service centre

Sir,
I submitted xolo8x - 1200 at idm infocomm. Ambala cantt. Work order number [protected]. On 12 / 08 / 2015 due to 'no outgoing voice'.
I was told that it will sent to noida as its mic. Is on motherboard and can't be repaired there. But, my phone is lying there, when i visit the service centre or call them i am told that its pars have not come.
Rohit...
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Kañhàìýà Sìñģh
Sep 1, 2015
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Battery

Address: Darbhanga, Bihar

Sir, I have purchased Xolo era gold on j August 13, 2015 vide order no.[protected] through snap deal, But after 20 days its battery is totally dead. For its replacement I have deposited my Xolo era gold with AKS Telecm Chandigarh on 2/09/2015 for change of battery....
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tamanna parveen
Sep 1, 2015
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Worst brand

Address: Kolkata, West Bengal

A worst brand of mobile. a chila mobile is better than this brand.its service centers are so called service center .they dont have any part.i[censored] are going to service center for any complaint then i m giving guarantee that u are going to irritated.its a worst brand....
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Anu Krishna
Sep 1, 2015
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510005577763 - Repeated Mic Issue in XOLO Play 8X 1100

Address: Pune, Maharashtra

Hi Team, I had submitted my Xolo Play8x1100(IMEI no. [protected]) to service centre( New Tirupathi Cellulars, Khralwadi, pimpri, Pune - 411018) on 31st Aug 2015 due to "Mic not working issue". The work order no. is[protected].Also note that the same issue had happened around 2 months back and in which the hardware of mic, mobile screen and battery got replaced in the same service centre mentioned above. The issue has again...
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V
vikask1985
from Delhi, Delhi
Aug 31, 2015
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Mobile touch button not working propertly and back button

Sir i bought a mobile of xolo mobile on 01/01/2015 and its working very goods bur suddenly its buttion out of order and did not work properly. I went to xolo service centre and deposit the mobile and they told us come one after one month. So please give advise what should i do. Thakns vikas kumar m-[protected]...
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pallaravi
from Nellore, Andhra Pradesh
Aug 28, 2015
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Pathetic Authorized Service Centre & Pathetic Phone

Address: Hyderabad, Andhra Pradesh

I have a Xolo Q1000 model. Lately the battery is not charging even though it shows as if charging when plugged in. Tried new batteries but its not the battery problem but the charging system so went to authorized center Deccan Mobiles in Ameerpet, Hyderabad. To check what is the problem, they charge even after me explaining the problem. They don't want to listen to the customer, a pathetic customer service person. The technician...
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Pranav19More
from Mumbai, Maharashtra
Aug 28, 2015
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Useless Mobile Brand

Address: Mumbai City, Maharashtra

Today 28.8.2015, Borivali XOLO care
The brand sucks. Its good for nothing. In two months I visited for the 4th time in the XOLO care and my problem is not solved as well. This is what you give to your customers? They asked me to come back after 10 days and when I went after 10 days they asked me to wait an hour and then they realised there is a battery problem and as it is an inbuilt battery it will cost me 950 even if the cellphone...
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Rambharat Yadav
from Mahoba, Uttar Pradesh
Aug 28, 2015
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Unethical behaviour

I was purchase xolo 8X 1000 Mo. in decmber 2014 Gurantty for 1 years suddenely ded my mo. then i give aur mo. xolo Authrosized Service Center he change my Motherboard and give after 10 days then after some time switch off xolo mo. is very frod company very bad service and Chitter Rambharat Yadav [protected]...
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Akshay Gholve
from Mumbai, Maharashtra
Aug 28, 2015
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Faulty Mobile handset which was not replaced during warranty period

Address: Pune, Maharashtra

I purchased XOLO Q1010i from Pune. Within 2 months phone got switched off & didnt get on. So i approached XOLO service centre for redressal. Personnel there kept my Mobile phone for 2 weeks .But issue remained unresolved. This happened for 4 times within 1 year. I requested them to replace my mobile and also extend my warranty period...
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