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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 23

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S
skumar86
Aug 4, 2015
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Mobile not repaired

Address: Ajmer, Rajasthan

I have purchased my xolo mobile in sep 14 n my mobile is in guarantee period bt my mob is not working due to touch prob n Mike also not working At service center this prob was not rectified because they are wrongly saying that it is liquid damaged bt it is not used in rainy seaso. Aur not physically found set is being used for home perpose only no liquid enter in it..so pls replace aur repaired my mob...
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Pankaj Rungta 2012
from Delhi, Delhi
Aug 4, 2015
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Service not proper

Address: Panipat, Haryana

I am residing at Panipat, Haryana. My XOLO set 8X 1020, screen got damaged a month back. At service center for around 15 days it was informed that they have ordered screen and as soon as it is received same will be replaced. However, after 15 days it is informed to us that we have to deposit our handset to them for sending the set to company as per new rules. We handed over the set to service center here on 20/07/2015 and the service order...
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Sonurajput
from Mumbai, Maharashtra
Aug 3, 2015
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420 xolo mobile company totally fake

Address: Kanpur, Uttar Pradesh

i submitted on 11/07/2015 Job Sheet no.[protected] my mobile Opus HD which is under warranty to the service point, Shivas Technologies[protected] Kanpur (authorised service center of XOLO). The mobile had a problem of display. The person there told me that it will take around 25 days to repair and come back. After 25 days when I called I got the response that the mobile is still under repairing. So I want my phone back repaired as early...
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Sonurajput
from Mumbai, Maharashtra
Aug 3, 2015
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420 Xolo Mobile Company totally fake

Address: Kanpur, Uttar Pradesh

Ii submitted on 11/07/2015 Job Sheet no.[protected] my mobile Opus HD which is under warranty to the service point, Shivas Technologies[protected] Kanpur (authorised service center of XOLO). The mobile had a problem of display. The person there told me that it will take around 25 days to repair and come back. After 25 days when I called I got the response that the mobile is still under repairing. So I want my phone back repaired as early...
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xolo@abhi1990
from delhi, Delhi
Aug 3, 2015
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Not completing work and talking in an unbehavioural manner

Address: New Delhi, Delhi

Sir, I submitted my xolo a500 sips in Shakarpur, XOLO Service Center firstly on 26/06/2015 and received it on 17/07/2015 and again submitted it on 23/07/2015. They said that after a week I can collect my phone from them but yet they are saying that phone is not ready to use. My Reference No.[protected]. My Phone No. is [protected] pls help me to resolve the problem....
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sikandarsaini460
from Bengaluru, Karnataka
Aug 1, 2015
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Not repair yet and bed behavier

Address: Alwar, Rajasthan

My name Ronan modal xolo play 8x-1100 work order no[protected] work order date[protected] imei no -[protected] my con no -[protected]
Guru vallabh care center .alwar con no -[protected]
Dear sir/mam . I purchase it date on 5apr 2015 after 2 month purchase its show mistake menu keys not work I give it and 10 days after I got it with rude behave .aftar 4 days its show again mistake not charging .air phone and battery back...
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MONTU2007AGRAGAMI
from Buldana, Maharashtra
Jul 31, 2015
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In garrenty period mobile do not work properly

Address: Wardha, Maharashtra

Model no: xolo a500 lite
Imei no: [protected] / [protected]
Problem: sw corupted
I buy new mobile on 05 / 08 / 2014 i submitted mobile xolo wardha center on date 30 / 07 / 2015. Now wardha service center said they send my mobile to company please give guidance to my contact no. [protected]
Email id: - [protected]@gmail.com...
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naveen lakhera
from Delhi, Delhi
Jul 31, 2015
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Mobile not repair

Address: Gurgaon, Haryana

have given Phone for repairing on Dt: 30/06/15 at XOLO Care Service Gurgaon(Luxmi Services) but still i have not received my phone and as per the slip they have written that my phone will be repair within 15 days from the date of this receipt but now it got 1 month and they are not giving any response on this matter so i am requesting you to do the needful as soon as possible so that i can use my both sim properly. Your keen support will...
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naveen lakhera
from Delhi, Delhi
Jul 31, 2015
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Mobile not repair

Address: Gurgaon, Haryana

have given Phone for repairing on Dt: 30/07/15 at XOLO Care Service Gurgaon (Luxmi Services) but still i have not received my phone and as per the slip they have written that my phone will be repair within 15 days from the date of this receipt but now it got 11 month and they are not giving any response on this matter so i am requesting you to do the needful as soon as possible so that i can use my both sim properly. Your keen support will...
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SAANU Cool (SaNdY)
from Delhi, Delhi
Jul 30, 2015
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My Phone still not received

Address: Dehradun, Uttarakhand

have given Phone for repairing on Dt: 13/07/15 at XOLO Care Service Dehradun (Kashyap Telecom) but still i have not received my phone and as per the slip they have written that my phone will be repair within 15 days from the date of this receipt but now it got 18 days and they are not giving any response on this matter so i am requesting you to do the needful as soon as possible so that i can use my both sim properly. Your keen support...
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Nikhil Hallan
from Delhi, Delhi
Jul 29, 2015
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repair of mobile Xolo Omega 5.0 Workorder no. 510004867923.

Address: New Delhi, Delhi

I gave my mobile at xolo service center mayank services on 15/07/2015 for repair. After fourteen days no one even service center or xolocare not able to tell when my phone will be repaired. I think its my fault to purchase xolo mobile. Is there any one to tell when i will get my phone back....
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Abhishek Nagrale1
from Pune, Maharashtra
Jul 29, 2015
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Worth service provided by the Xolo care (Authorized case center)

Address: Ahmedabad, Gujarat

This mail is regarding worth service provided by the Xolo care (Authorized case center) Bapunagar, Ahmedabad My Mobile model Xolo Q-510s Black (IMEI number: [protected]) purchase on Jan 2015 was not working since early Jun 2015 (the first problem which I faced, it was behaving unconditional and some key were not working, I had registered a request and submit my Mobile on 26 Jun 2015 for this problem. They had returned me twice with...
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khem_hada
from Delhi, Delhi
Jul 28, 2015
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No clear answer on spare part replacement

Address: Jaipur, Rajasthan

I submitted xolo opus 3 mobile phone on 14th july at city centre jaipur service centre. They asked for a time of 7 days for screen replacement. On 8 th day asked again for a time of 2-3 days then again for 2-3 days. With an excuse that spare parts are not available in the company. Its delay due to backend team they said. The way of talking of employee asif is not acceptable too. " hum kya kre nhi a rha part to, a jayega to laga k de denge"...
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Kalpna Tyagi
from Hapur, Uttar Pradesh
Jul 28, 2015
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Faulty handset

Address: Gautam Buddh Nagar, Uttar Pradesh

I have XOLO Q1200 1113dgq1200lb, purchase date[protected].Mobile charging issue with that phone. Without charger that goes switched off witihin 5min time duration & battery shows 100% charge.I use this only when it is attached with charging socket.I am escalating this issue from last 2-3 months but nobody called me once. EITHER REPLACE MY MOBILE HANDSET OR GIVE MY MONEY BACK. My Contact No # [protected]...
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easwer1988
from Hyderabad, Telangana
Jul 28, 2015
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XOLO play 8X 1100

Myself Phaneshwara Kumar, has purchase a xolo play 8X-1100 cell phone September 2014 from online from Infibeam.. Unfortunately MIC not working and even there is a problem with network coverage. I went to a authorized service center of xolo First “He told me that a part need to replace which he will charge 1500/- I said ok and I have submitted it” it’s been more than a month but proper response. ok I was huge fan of xolo I suggested...
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sikandarsaini460
from Bengaluru, Karnataka
Jul 28, 2015
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Bad behavior with all custumer and not do help the custumer

Address: Alwar, Rajasthan

Dear sir / mam

My mobile xolo play 8x - 1100. . I purchase it 5 apr 2015
Imei number - [protected]

Work order date[protected]
Work order no[protected]
Service center address - guru vallabh care center, alwar (Raj) , 301001
Care con no - [protected]

My mobiles home key back key and option key not work. . I am going to service senter. . Under mg. Mobile....
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anksanghvi
from Mumbai, Maharashtra
Jul 27, 2015
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Mobile issue,already given 4 time till date,expecting revert from xolo care since last 15 days

Address: Thane, Maharashtra

Purchased xolo 8x 1100 in sept'14 under warranty period.After two months, facing problem in lock switch.It has been given thrice to th service center but problem has not been solved.Again i have given handset in xolo care nagpur but still not received my handset and nobody is reverting on phone.Imei nimber is [protected] and job sheet no is [protected]...
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sunny batra
from Gurgaon, Haryana
Jul 27, 2015
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Mobile received damage condition

Address: Sonipat, Haryana

Dear sir,

I received my mobile to your service care center after 11 days and i am very happy to your service?. Please find the attachment of sample of your good services.

Very bad experience again after repair the mobile and mobile received very very bad condition please look in the matter and tell me what are you doing to me in this case.

Please tell me very fast after your decision i take...
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Rohit Awale
from Mumbai, Maharashtra
Jul 26, 2015
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Mobile Service center and Srvice

Address: Nagpur, Maharashtra

Dear Sir, I am Arun Wasu form nagpur maharashtra i perchesed xelo mobile in 16 june 2015 . on opeing of paket in shop the mobile is totaly off i complent shop seller but the said tha some time this handsaet coming in this condition... i Agree with that persone and purches it.. After 15 days i got problem in my cell. at that time i sarch your service center in nagpur on net i got number and adres but not pickup my phone by your service...
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rahul.singla
Jul 26, 2015
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XOLO 8X 1000 shutting off automatically

Address: Panipat, Haryana

My phone shutting down automatically and keeps off . I have to manually start the phone. This is the big issue as this started irritating me. I also went to xolo care located in panipat and give me phone by saying that this is alright. But next day onwards I getting this problem. I am not able to do anything. Request to xolo to correct this problem....
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