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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
Unresolved
128
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Xolo reviews & complaints page 24

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A
Aryan Goswami
from Delhi, Delhi
Jul 25, 2015
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Xolo's worst service center in noida

Address: Gautam Buddh Nagar, Uttar Pradesh

Hello My name is Aryan Goswami. I have XOLO q1200 Brown. That phone get problem in Charging Jack. When i go to service Center they took my phone sand says we will give you your phone in 10 days.But when i called then after 10 days they tell me we don't have part of that phone. That's amazing company service center have no part of their phones. Now i have 18 days but they didn't give my phone back. Never go to Noida's service center of XOLO....
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Achhi
from Delhi, Delhi
Jul 24, 2015
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Spare Parts not changed

Address: Faridabad, Haryana

I am Achal Sharma. I have submitted my Xolo Q 1000 opus2 to Faridabad (Cosmos Communication) on 2nd july 2015. it was clear from their side that the phone will be returned within 7 days as it was a minute problem (side switches needs to be changed). Now, since than they are not picking up the phone or if by any chance they pick it up they always ask for more 3-4 days to return it. I am fed up with this kind of attitude & Service. will not...
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A
Ahuja Nirmal
from Ahmedabad, Gujarat
Jul 23, 2015
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Service center not taken the phone.

Address: Vadodara, Gujarat

I have purchased the phone dated 8-8-2014. From next month on words auto shutdown problem is started .I visit the service center 5 th time still problem not solve. Now visit again they refused to take the phone due to slight break in rarely assembly part near to battery due to negelgance of service center guy. I ready to pay for the broken part. But i want to solve auto shutdown problem in warranty. Please help me out i face the problem...
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Pooja Shahi
from Durg, Chhattisgarh
Jul 23, 2015
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Regarding work order no, 510004480603

Address: Raipur, Chhattisgarh

With reference to the above subject I regreatfully inform you that I have submitted XOLO PLAY8X-1200, IMEI NO. [protected] for repair of the broken display on 19th june 2015.

Its more than a months I have not yet received the phone nor any satisfactry reply from your service centre situated at raipur. Service Centre Name- Aayesha Communication, Service Centre Address- Anuvrat Plaza, Shop No. B-4, First Floor, Near Hotel...
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litu93180
from Kolkata, West Bengal
Jul 21, 2015
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Harassing customers

Address: Ganjam, Odisha

I bought a Xolo X910c from amazon.com .After few days my touch panel stopped working(In service Period). I searched for Service Center but i could not find any in my home town and near city.I mailed to Xolo Care to send me a spare and i will pay, but refused to do and consist me to visit nearest Service Center(Out of warranty). Service Center told me unable to get that spare.Mine 10, 000 rs smartphone became unusual to me....
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H
hkbh2003
from Meerut, Uttar Pradesh
Jul 21, 2015
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Low sound of phone

Address: Meerut, Uttar Pradesh

I purchased a mobile XOLO CUBE 5.0 on 12.07.2015 (IMEI NO. [protected]), but sound of earphone is very low and very hard to listen the voice and phone reboot automatically. It is requested that my phone may please be replaced or returned my amount.

Regards

(MANALI SHARMA)
House NO. 7, Khasra No. 216/2, Honey Golf Green
Garh Road Meerut
[protected]...
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Shubhya
from Bengaluru, Karnataka
Jul 20, 2015
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Switched off automatically

Address: Osmanabad, Maharashtra

I am having XOLO Q 2000
i was unlocking the mobile and suddenly it switched off and unable to switch on now, i tried most of the things like removed battery, again placed, charging, etc etc but its unable to start...what should i do now ?...
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M
mithileshranchi
from Ray, Jharkhand
Jul 18, 2015
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not solve my problem in service center ranchi

Address: Ranchi, Jharkhand

esjs ikl xolo q3000 mobile gS ftldk purchaging date 08/11/2014 gSA blesa lWk¶Vos;j izkCye ds dkj.k EkbzZ ekg esa dEiuh ds sevice centere esa fn;k Fkk oks software install dj fn;s ij izkWCye ugha lq/kjkA fQj 09/07/2015 dks eSaus iqu% blh izkcye ds fy;s jk¡ph lfoZl lsUVj esa x;k rks oks cksys mother board change djuk gksxk A esjs ;g dgus ij fd software problem esa mother board D;ksa change djuk gS A rks os mobile tek ysdj 10 fnuksa ds ckn...
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T
tusharmalhotraqwerty
from Bhubaneshwar, Odisha
Jul 18, 2015
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Service

Address: Hisar, Haryana

I bought an play 8x 1100 on december 1, 2014 of company which is not more than a dustbin. Its mic was not working and i submitted it to the local service centre. They said it will take 7-10 days to get partand they did not gave me any stand by. I am frustrated . They are not responding. Help me to solve this problem. Replace my phone and give me compensation or i am going to file an case against company in consumer court. My work order...
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Sunil333
from Pune, Maharashtra
Jul 17, 2015
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not tracking any network

Address: Bangalore, Karnataka

Purchased Xolo A500 s Lite, from day one mobile has network issue, tried all network like Airtel/Idea/Vodafone, no signal received inside the house or office, network will be tracked only if we are out side the house, Such a stupid Phone waste of money & even tried calling Customer care no proper response, they want us to visit service center, can we have some response ....
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D
Dabbu Sharma
Jul 17, 2015
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Dead phone in 11 months

Address: Bulandshahr, Uttar Pradesh

I have a xolo a500s. For a one year it was very good service n after one day it was dead.
When I reached service center. There was a lady she checked the phone and ask me can u pay 3333 Rs for repairing. So I said I can't. There is big problem for me that is new phone was 6500rs and now charge was 3333.pls tell me what can I do....
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A
abhishek1990@abhi
from Gurgaon, Haryana
Jul 17, 2015
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Work not completed in time

Address: New Delhi, Delhi

Sir/Madam, My name is Abhishek. I had submitted my phone in XOLO Service Centre for repairing the device it is under warranty dated 26.06.2015 and they told me that i can collect my phone within 10 days and they will call me to come and collect the phone but still they had not call us. My phone No. is [protected]. My phone is A5000SIPS. The address is SAI Communications Shakarpur- 110092 Delhi....
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A
abdul_k1
Jul 16, 2015
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update problem

Address: Ajmer, Rajasthan

Maine mere xolo one phone ke updatation k related problem k liye is no. +[protected] par kai msg kiye lekin koi responce nhi mila.company ki website par update file he us se phone update nhi ho raha har bar try karne par bhi eror show hota he. my name is abdul khakique and contect no. is [protected]...
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bhanu raman
from Gurgaon, Haryana
Jul 16, 2015
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damaged problem by xolo care

Address: New Delhi, Delhi

i have bought my mobile which is modified by xolo mobiles i have purchased my mobile from a shop it is registered by from the name of new berco electronics in uttam nagar new delhi i have taken this mobiles before date of register is[protected] and now my mobile is suffering from many problems and still now i have given my mobile on service centre before 1 month and they have not given my mobile yet pls help me to provide my mobile soonly....
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xolo@abhi1990
from delhi, Delhi
Jul 16, 2015
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Not completed my work in prescribed time

Address: New Delhi, Delhi

Sir/Madam I am employee at Ministry of Home Affairs, and I have submitted my Mobile XOLO A500SIPS. Which is under warantee. The date was 26/06/2015 time was 12.20 pm. It was said that I can collect my phone from the outlet within 10 days and they will call me to collect the phone. But I have not got my phone yet....
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Subrat Mahanta
from Kolkata, West Bengal
Jul 15, 2015
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refund my money back

Address: Sundargarh, Odisha

i purchased a new mobile, xolo q3000 on 23/08/2014.. After 1 month this phone show so many problems like rear camera problem.. Then I submit this device in xolo service centre.. After repair this device it shows again display Problem, sensor problem .. Again I submited this phone in service center for 26 days. after repair this phone again it shows speaker problem, and software problem, again i submit this device in service center. after...
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panjaj24476
Jul 14, 2015
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Worst after sales service and customer care service

Address: Jalandhar, Punjab

My complaint already registered with your customer care is 385408 and[protected]. No response and no work done by company at all. Customer care told mobile dispatched on 8.7.15. Not received till date. moreover local service center Bounty mobile world Jalandhar does not respond at all.He kept my mobile for 26 days and then sent to company for repair. Fed up with your service Mobile no. [protected]. Big mistake to buy Xolo...
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awnish tripathi
from Chandigarh, Chandigarh
Jul 14, 2015
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No repair my phone and no pickup the phone

Address: Banda, Uttar Pradesh

Respected sir
I am very very sad the behavior customer care service (Shivas technologies) from kanpur. My mobile phone xolo q3000 is summited from 01. 06. 2015 and work order no[protected]. Customer care agent not pickup the phone and not provide any information when receive the phone.
Sir mai kanpur se 220 km door banda district me hu. Mai 4 times service centre gaya but no response ki kab tak milaga, aap se request...
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vishwajeet singh
Jul 14, 2015
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New XOLO 8X-1000 Automatically switch Off

Address: New Delhi, Delhi

I bought a Xolo (LAVA BRAND) phone model no Xolo 8x-1000. IMEI no 1 is - [protected], IMEI no 2 is - [protected] I bought it on 09.07.2015 (9th July ) and unfortunately this phone started switching off from the same day !!! I contacted the delar he told me to contact service center as it might be a manufacturing defect . I visited at service center on 11 july 2015 ( SAI COMMUNICATION 1300415 ) COMPLETE ADDRESS IS U-197 2ND FLOOR...
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monu0718
from Allahabad, Uttar Pradesh
Jul 14, 2015
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Xolo cell phone

Address: Lucknow, Uttar Pradesh

I have submitted my mobile XOLO OPUS 3 (IMEI No.-[protected]) which is under warranty to the authorised service centre of XOLO on 07/07/2015 at Lucknow.
Mobile has a problem of Touch, Rear Camera, Hands free Jack and Hanging problem And from the very first day i am facing the problems.

I am extremely frustrated with this, today when i called to service centre they said that they will take another 10 days.
I...
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