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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 55

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S
Sunil_Saraswat
Sep 2, 2014
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Poorly equipped service centers.

Address: Gurgaon, Haryana

I had purchase a Xolo Q1000 Opus on 22-Feb-2014 from Snapdeal online seller. After using it for a couple of months the handset started giving problems. The 1st problem that I faced with the handset was with the 3.5mm Jack (either no sound or sound on either side only). 2nd issue that I faced was that on either incoming or outgoing calls I could not hear the person on the other side. I could only talk to the person on the speaker phone. I...
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RAJUGOSWAMI222
from Delhi, Delhi
Sep 2, 2014
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Not repairing mobile phone

Address: Kanpur, Uttar Pradesh

Dear Sir,
I bought a "XOLO OPUS Q1000" on 15/06/2014 and It got dead on 20/06/2014. I gave it for repairing at SHIVA TECHNOLOGY, KANPUR authorized service center of XOLO MOBILE. I got a message at 22/07/2014 that your mobile had been repaired so i went there for receiving my mobile but at that time it still not repaired so i submitted this mobile phone again. After two month of submission of mobile phone, I could not get...
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AravindBabuMS
Sep 2, 2014
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Delay in replacement of fault smart phone Q700i

Address: Tumkur, Karnataka

I have bought an XOLO Q700i on 25/01/2014 from "Manu Teleshoppe". But I have face the problem with touch screen from 25/05/2014 and have handed over the phone to XOLO authorised service center in Tumkur (Karnataka state) on 31/05/2014. After 45 days they have offered the new phone XOLO Q700S. This is not comparable with handset which I bought previously and rejected the offer and requested to provide the same version XOLO Q700i. But...
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Kiritkumar J. Parmar
from Panaji, Goa
Sep 2, 2014
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Problems in touch pad

Address: Kutch, Gujarat

My self kirit Parmar using XOLO A600 Mobile hand set. Its touch pad not work so I gave my phone to V link Store at Gandhidham Gujarat on date 12.08.14 but till the date i can not get my phone. this problem is created second time in my phone. what can i do i[censored] are too late to repair or replace mobile. if company not able to repair it give me replacement against my mobile. I will wait till 6th september for my handset otherwise i will do legal...
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subha40
from Mumbai, Maharashtra
Sep 2, 2014
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Non repairable Mobile xolo q2000

Address: Mumbai City, Maharashtra

I have submitted my xolo q2000 mobile in service center for touch not working problem on 05/07/2014 and after two long month now i got massage from xolo that this is not repairable & will provide replacement. Now xolo offer me xolo q2500 which i checked on site where the con fig was downgrade with my original mobile. My q2000 was having 8 GB internal memory, 13 MP camera & price was 13700 Rs. The replacement which you are providing...
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ranjan_biswas
from Lucknow, Uttar Pradesh
Sep 2, 2014
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defective handset

Address: New Delhi, Delhi

I bought 8x-1000 mobile phone on 19 Aug 2014 after doing lots of recharge work and comparing similar devices with the same price tag, and I was really happy with the performance of the device at that time I was only using single sim in slot no 2 which was installed by the phone dealer because as you are aware in this device we cannot change the sim without sim card remover pin, after one weak I bought another 3g sim and found that there is...
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Kanchana Palani
Sep 2, 2014
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XOLO X1000 Battery

Address: Chennai, Tamil Nadu

I have purchased XOLO X1000 mobile a year back and the batter has gone to a unuseable state, it got bulged and was about to burst when I took it to a XOLO service center in Spencer plaza, chennai. I have requested to purchase a new battery and I was told to come after 2 weeks so that they will check for stock. Its been 2 months now and still I am not able to purchase a battery. I have tried to call XOLO toll free number, no answer. I...
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shwaan107
from Mumbai, Maharashtra
Sep 1, 2014
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Mobile handset issues

Address: Mumbai City, Maharashtra

RESPECTED MAM/SIRMy name is Ashwin Venugopal and i am from mumbai.2 months back i had ordered for 2 xolo mobiles(Xolo A 600) from snapdeal.Irecieved the mobile in 5 days on the 11th of July 2014.I got this mobile on EMI.Now both the mobiles got spoilt or both the mobiles had issues in their touchscreens.I called up snapdeal and asked for a replacement and as per their company policy they told the mobiles cant be replaced as we had crossed...
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S Tiwari
Sep 1, 2014
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Quality Problem in XOLO A500S

Address: Ghaziabad, Uttar Pradesh

Dear Service Provider, I Satish Tiwari Purchase XOLO A500L on 21/12/2013 due to quality problem in screen. I submitted the hand set on 18/06/14 in XOLO Service Center Address : F1, Info Solution & Services, 410, Hans Plaza, Ambedkar Road Ghaziabad Uttar Pradesh. The phone was not repaired hence the service center provide me a new XOLO handset model no. A500S on 02/08/14 but the new XOLO handset had detached screen screen problem....
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Animesh Kumar Srivastava
from Kolkata, West Bengal
Sep 1, 2014
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Handset Replacement

Dear Sir, My self Animesh Kumar from Patna(Bihar) have submitted my mobile to your Vindhyavasini Communication center on dated 23/08/14.But till date i am waiting for my mobile.Customer care told me my mobile is in the repairing process.But i want to know how much time needed to solve the any case in mobile. Mobile & Other Details:- Model : -Q700S IMEI NO :- [protected] Submiting Date :- 23/08/14 Submiting Address :-...
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ravimac
from Dhariwal, Punjab
Sep 1, 2014
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no signalbars shim1/shim2 and hangsup

Address: Coimbatore, Tamil Nadu

8x1000 hive mobile purchesed through indiatimes online . I have received on 26/08/2014. I openthe parcel on 28/08/2014. In set the shims 1&2. Phone not showing signal bars. So i immedeatly i went on the service center coimbathore f1infosolution&servicesp they also checked pisycaly and other shims also fit and checked no signalbare. Then they put doa case. Workorder no is[protected]. They also speek with customer care puerson and...
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kanti sharma
from Jammu, Jammu and Kashmir
Aug 30, 2014
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Regarding Repairing of mobile phone

Address: Mohali, Punjab

Dear sir, It is to be submitted that i have purchase the phone Xolo A500S IPS (IMEI NO. [protected]). on dated 20/06/2014 i have use this phone only 15 days after may phone having problem in display then i have go to yours service center in sector 32 Chandigarh worksheet no.[protected] on dated 29/07/2014 they ask me to come after 15 days and get yours phone.after complete 15 days i have many phone call on yours service...
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deepak 08
from Mumbai, Maharashtra
Aug 28, 2014
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i want to replacement my handset A500s

Address: Jaipur, Rajasthan

Dear sir, i bought a handset model no. A500s date[protected]. but in this handset after few days start problem of hanging & hitting but your service center person told that only softwear problem and he done softwear but this problem stile there. than after few days handset will dead than go to service center than service center rec. set and tail me 30 day time for repairing but don't solve my problem in 3 or 4 time. my problem is still...
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Hitesh Bhavsar
from Surat, Gujarat
Aug 27, 2014
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Xolo phone q1000s not received from service centre

Address: Surat, Gujarat

I had bought xolo q1000s mobile phone on 03/11/2013 from bhatia comm. & retail (India) pvt. Ltd., surat, gujarat vide bill no.8557/r of rs.16000/-. In the matter i beg to state that the said phone has been given to xolo care office at f1 info solutions & service, surat phone no.2737979 on 11/07/2014 vide workorder no.[protected] to solve display problem as it was dead. Since 11/07/2014 i repeatedly asking for my phone but they...
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Jigar Pokar
from Delhi, Delhi
Aug 27, 2014
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Regarding Xolo handset phone problem

Address: Kutch, Gujarat

Dear Team, We have submitted the my xolo cell on date 17.7.2024 for repairing purpose to Xolo repairing center at bhuj but still I have not received proper respond from Xolo and i have also call on phone but not getting any proper replay. who has been not giving any information about my phone. Also find the attachment of my phone submission report. Regards, Jay.Patel [protected]...
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MOHAMMAD HASAN ZAMAN
from Mumbai, Maharashtra
Aug 27, 2014
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After one and half month no return my mobile

Address: Mumbai City, Maharashtra

Purchased XOLO Q- 900 in 22 may 2014 which having problems with display touch screen, speaker & mic within a 1 and half of Purchase reported it to the XOLO service center (actually a collection center ) in micro mobile in mumbai. work order no[protected] After one and half month no return my mobile...
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pravin khandekar xolo
from Delhi, Delhi
Aug 26, 2014
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worst ever after sales service and overall xolo representatives

Address: Kolhapur, Maharashtra

respected sir, i am pravin khandekar from kolhapur, maharashtra. cell no.-[protected] my jobsheet no.[protected] [protected] I purchased xolo a600 in jan-14. within a week i submitted this handset in service center due to charging issues. they told me that within 8 days we will give you handset back with problem solved. but after calling and calling again and visiting the service center often for 1 and half month they gave...
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manishragarwal
Aug 26, 2014
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after 1 and half month not received my mobile

Address: Jodhpur, Rajasthan

dear sir i submit my xolo q700 for repairing at jodhpur xolo care opp. himmat jai moter, sethia bhawan jalori gate jodhpur (raj) on date 07/07/2014 for auto touch work job sheet no. 9053/[protected]. but after one and half month almost 20 time go there still i have not received my phone back. and before 10 days i got a massage that your phone is ready but there is no reply please solve my problem. thanks and regards ramesh kumar...
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kettipl
Aug 25, 2014
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XOLO-Q900 Still not repaired after 9months

Address: New Delhi, Delhi

Purchased XOLO Q- 900 in Dec 2013 which started having problems with touch screen, battery, speaker & mic within a month of Purchase reported it to the shop where i bought it from and I was diverted to XOLO & the insurance company tried reporting it to the xolo service center (actually a collection center ) in uttam nagar, New Delhi but waited for 2.5 hrs just to get addressed & had to leave as it seemed no one bothered...
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SIVAKUMARJORNI
from Chennai, Tamil Nadu
Aug 25, 2014
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Xolo Q500

Address: Tirupur, Tamil Nadu

Imei 1- [protected], imei 2- [protected]
My battery had enlarged and so it's battery back up is too low and my back case had broken. So we approached the service centre but they are not responsible for buying this battery and back cover as they are saying only one you can order and other after some days. So i need battery and back case...
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