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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
Unresolved
128
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Xolo reviews & complaints page 56

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N
N K PATEL
from Delhi, Delhi
Aug 25, 2014
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Still my phone not replaced

Address: Jamnagar, Gujarat

Dear Sir,

I have purchase my xolo phone on March month, one time replace my touch pad by company in 25 days, again same issue after one month I have again given to service center after 25days service center issued DOA on 25.07.2014, I have submitted DOA to Dealer AB Communication on 25.07.2014, still I have not getting my replacement of Phone.

Request you to do the needful....
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pravakarputra
from Mumbai, Maharashtra
Aug 24, 2014
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Defective handset & unethical business practice

Address: Pune, Maharashtra

This refers to the handset (Model XOLO A500L / IMEI No. [protected]) purchased for my son on 6th March, 2014. By 12.08.2014, exactly after 5 months 6 days, the 'Touch Screen' has stop working. My son has taken the handset to your authorized service center (Cell Point Communication at Ashoka Mall on Bund Garden Road, Pune :411001 / Phone[protected] / Mr. Srikant : [protected]) on 13th August, 2014. My son has been told by your above...
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poonam09
Aug 23, 2014
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Pathetic After sales service

Address: Mumbai City, Maharashtra

I'd baught xXOLO Q1000 last October which stopped working all of a sudden. I gave it to one of your service centre s in Koparkhairane where in they detected the problem as battery issue. Hence i bought new battery by paying 950/- After changing the battery the problem still persisted as it was not starting only. i had 3-4 rounds of travelling to service centre after which your people came to the conclusion that the phone needs to be checked...
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manisha_padhyar
from Mumbai, Maharashtra
Aug 23, 2014
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Late service

Address: Raigad, Maharashtra

I had xolo A500S model, 2-3 months it worked properly but after some time mobile was totally dead. I have given my mobile to the service centre, after 25-30 they replace my mobile but that mobile second SIM plug not worked, again i gave this mobile to service centre. Now 18 days has been passed but till date they are not given any reply to me. What should i do please tell me? Please response me and try to solve my Problem's. IMEI1: [protected]...
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Ramamoorthy Sudharshanam
Aug 22, 2014
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Xolo q1000 opus - problem

Address: Chennai, Tamil Nadu

Last month, I bought a new mobile Xolo Q1000 opus in Flipkart.Order no.OD[protected], Dated JULY 20, 2014.But lot of problems already in a new mobile, Which I bought. Problems are, Mobile Auto ON/OFF, Camera flash problem, Ear speaker problem. I went to XOLO SERVICE CENTRE at Spencer Plaza Chennai.They rectified the problems, except the Mobile Auto On/Off.They are telling the reason is, Accessories like Battery not available in Spencer plaza...
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Ekta Gudade
from Mumbai, Maharashtra
Aug 22, 2014
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replaced cellphone without my knowledge

Address: Mumbai City, Maharashtra

i was having xolo intel x1000 which i took in 14November 2013 which as been only 10 month i was facing with problem of battery heating, and data loss, battery, display problem so i gave it to service center for inspaction which is in malad (w) mumbai on 24th of July 2014. when i went to take my cell phone they told me your cell phone has been replaced xoloT1000 by the company .becouse it cant be repaired they said and the company not give...
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Atm Lalith
from Chennai, Tamil Nadu
Aug 21, 2014
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Worst battery with Worst service

Address: Kanchipuram, Tamil Nadu

I had bought XOLO Q500 on 10/02/2014 from CZONE Kanchipuram. within days my phone's battery had expired. I had given them in XOLO CARE DEPROSYS TECHNOLOGIES chennai for warranty replacement ON 28/06/2014. Its relay embarrassing to find there is'n any replacement for it on the stipulated time frame(i.e. 28 days/26/07/2014) given by the service center, they had intimated to wait for another 15days & they had given a contact number of Mr....
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vinodkadia
from Surat, Gujarat
Aug 21, 2014
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​XOLO Worst after sales-service - not able to repair after 1 month

Address: Surat, Gujarat

Mobile XOLO Q2000 Job No.[protected] on 16.07.2014 - mobile submitted for repair at F1 Help & Solution Service P.Ltd., Surat. Various XOLO mobiles have LCD-screen issue and they do not have enough spare to repair and satisty customer quickly. Till date I have not received my mobile repaired back. To repair screen issue XOLO is taking more than 25 days is a huge delay and no update when shall I get back. I feel they have philosophy...
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yash bhanushali
from Surat, Gujarat
Aug 21, 2014
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zolo Q2000 submitted on 10th july at charni road (mumbai) service center, still not returned

Address: Mumbai City, Maharashtra

dear sir,
WORK ORDER NO.[protected].
PHONE NO. [protected].
I have submitted my zolo Q2000 AT F1 solutions, charni road, mumbai service center on 10th july 2014.
and i m not getting positive response from them instead they are making false statements regarding delivery and repair of my phone,
itz been 42 days since my submission.
PLZ GIVE ME CORRECT INFORMATION REGARDING THE STATUS OF MY PHONE...
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Chirag_1985
from Delhi, Delhi
Aug 21, 2014
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Phone Not Received From Service centre

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Concern, My Name Chirag Chitrans belongs from Delhi.I am using Xolo Q1000 Mobile Phone From last one 11 Month ...My phone is facing some problem like ...Hanging / Automatic Switch off / Display is Broken / Battery Problem automatic decrease and Increase / after that i visit to Service centre in Noida Sector-18. Service Centre name :- Ambe Electronics J-40 1st Floor Sec-18 Noida (UP[protected]. And Contact to Mr.Dinesh . He check...
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subhasish.roy
from Mumbai, Maharashtra
Aug 20, 2014
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Opus 2 not working properly from Day1 of Purchase

Address: Thane, Maharashtra

Mobile no. [protected] IMEI no. [protected]/[protected] I purchased a XOLO Opus2 on the 16th of August, 2014 from the “Mobile.com” store in Vasai West, Maharashtra. The same evening I encountered a problem on the Play Store of the phone, and the phone started malfunctioning. I went to the store, Mobile.com, on the 17th, where the store executive, formatted my phone and gave it back to me saying that it was because of some virus...
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suriya subbiah
from Chennai, Tamil Nadu
Aug 20, 2014
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xolo q2000

Address: Tiruchirappalli, Tamil Nadu

i am having xolo q2000, after one year one time my mobile felt down from that time onwards it is not working, when i gave my mobile to service center by seeing your website, they said the fault cannot be resolved.but we can try by changing spare(PCBA) of rs.6000+tax of 14%, so i want to service my mobile by your own service center, not by the authorised dealers or etc..so i request you to take my mobile through courier for that i want your...
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Neelam Parmar
from Dera Gopipur, Himachal Pradesh
Aug 20, 2014
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Mobile Handset Not working properly

Address: Chamba, Himachal Pradesh

Dear Sir / Madam Myself Neelam Parmar cont No [protected]. I purchase xolo A Club 500 on 16 Augest 2014 from Kamal communication Dalhousie Near bus stand . The problem in this handset that his touch pad work automatically from day one when I purchased, On 17th mobile shop closed due to sunday then on monday 18 Aug 2014 i show the problem to shopekeeper he told me that drop your handset i send to dealers who shell him and he check then...
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vinodkhubchandani
Aug 20, 2014
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Get return xolo q 800

I have given my xolo Q 800 for repairing during warranty period at our twin city, gandhidham, xolo centre v-link store, on 19/7/14...one month passed yet no information confirmed about my cell. I am suffering a lot without it. Any one can understand life without smart phone now. Thye have not provided another smart phone during repairng period. Now what to do? Give me another piece of xolo q800 as early as possible, becaue more than a month...
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pratibha jagtap
Aug 19, 2014
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Not working properly - fraud mobile company

Address: Mumbai City, Maharashtra

I repaired my mobile 3 times but still it was not properly working..Just customer care replace me new mobile battery but n 2nd day i am facing same problem so can u explain me are u provide good services to us or not? please give me solution on this or please refund me my money back...
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karthik007suresh
from Bengaluru, Karnataka
Aug 19, 2014
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x910

Address: Bangalore, Karnataka

I had xolo x910 model which was working fine and I had a minor problem in unit and I have given my mobile to the service centre in indirnage Bangalore, karnataka as on 12th july'14 and till the date there is not reply for the same. This is a 3rd rated company there is no reply on the mobile that I have given in the service centre....
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Ramesh Rajanala
from Mangalore, Karnataka
Aug 18, 2014
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xolo Q600s screen is broken

Address: Pune, Maharashtra

Hello Sir, I have XOLO q600s.. Last Month my Touch and Display Broken. where i need to find the service center. I am staying in Pune. I contact "Sai Computers And Teleshopee" Manager: Mr.Atul Wade. he was saying minmum it will take 1 month and replacement charges 2500Rs, is it write or plz provide me any solution. My Mail id: [protected]@gmail.com, cell no:[protected]...
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Shubham Kulshrestha
from Kota, Rajasthan
Aug 18, 2014
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Parts Are Not provided By Company

Address: Kota, Rajasthan

Hello Sir, I have XOLO q2000.. Last Month my Touch and Display Broked I submit my Mobile to Customer Care At MS Communication Center in kota Last Month they gives me 15 days to wait... When after 20 days i found my Mobile is not repaired then they said compny not provideing any part of XOLO phones i am so tensed and then they are not talking in good way its a very bad expression of company XOLO. What should i do please tell me i Attached...
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makkarjr_22
Aug 16, 2014
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Complaint number 310000421208 not closed

Address: New Delhi, Delhi

SIR,
I have purchase phone Q 800 on[protected] thru flipcart. after using 8 month i got problem in mother board for that i submit my phone to service city auth service center, 201, 2nd floor sagar plaza laxmi nagar b/h psk. delhi-92 on 10 may 2014 they solve the problem and give me back on[protected] but within a week same problem occur and again i visit your service center but they are accepting my phone due to my previous call is...
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Samtha SeGe
from Bengaluru, Karnataka
Aug 16, 2014
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No response and service from xolo

Address: Bangalore, Karnataka

I purchased XOLO Q1000 opus from univercell, Vijaynagar on 22/5/2014 just after a month a use its speaker was not working i gave it to univercell for service as i had warranty of 1 year. They gave after a month even after service its not working i gave for shrishti service they replaced 3 ringer and it is sent to xolo service centre for replacement of motherboard i gave it on 23/7/2014 till now its not returned and i am calling to G.Jeevithan...
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