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Xolo Complaints & Reviews

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Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 53

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Penchal Vaddi
from Piravam, Kerala
Sep 18, 2014
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Touch failed. Care less service

Address: Bangalore, Karnataka

I bought Xolo Q1010i through amazon.in vide their bill dated 09.07.2014 and I used the handset till dated 28.07.2014. My handset had hang over and it is in build battery, so I am unable to remove the battery and I don't want to take any risk because it a brand new piece and also under warranty. Hence I had given to the authorised service center to solve the problem. They had taken a week time and informed me that display is not working. Handset...
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rahul naik8
from Delhi, Delhi
Sep 17, 2014
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difected poduct . .and not replacing it imediatly

Address: Mumbai City, Maharashtra

i recently bought xolo A500 CLUB MOBILE . .within 20 days it was switched off suddenly and its nt turnig on .even when i put to charge its not showing any thing, .i feel very bad for buying this product. .and i request that company CEO TO GIVE THE REPLACEMENT FOR ANY PRODUCT DIFECTED. Because it is ur responsibility to produce quality products .and atleast try to respond to the complaints from customers dont behave like an irresponsible person...
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JUGAL GEHLOT
from Bengaluru, Karnataka
Sep 17, 2014
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TOUCH SCREEN DEFECITVE / NOT WORKING TOUCH NOT WORKING

Address: Jodhpur, Rajasthan

DEAR SIR, I PURCHASED MOBILE MODAL NUMBER XOLO A600 PURCHASE DATE 01/05/2014 IEMI NUMBER IS [protected], [protected]. PROBLEM 1. TOUCH NOT WORKING AT ALL 2. TOUCH SCREEN DEFECTIVE 3. MOBILE HEATING 4. NETWORK PROBLEM 5. BETTRY BACK UP LOW 6. POWER BUTTON PROPER NOT WORKING 7. SOMETIME DISPLAY BLANK MY MOBILE SUBMMITED ON 15/9/2014 AT CUSTOMER CARE CENTRE, BUT THE SAME DELIVERED TO ME ON NEX DAY 16.09.2014...
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rahul vashisht
from New Delhi, Delhi
Sep 17, 2014
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Defective Replacement

Address: New Delhi, Delhi

I purchased xolo q700i and there was a problem of defect in the display so i submitted my phone on 14/07/2014 to Technocare which is at lajpat nagar. Without asking they updated the software of the phone instead of replacing the display. Then again i have to submit the phone on 1/08/2014 they kept the phone for atleast 2 months with them, then i got a msg that they are giving me the replacement of q700i of workorder no:[protected] i.e, new...
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shali82
from Gurgaon, Haryana
Sep 16, 2014
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Complain- Xolo Q1200

Address: New Delhi, Delhi

Dear Sir/Maa'm, I bought xolo Q-1200 ( IMEI- [protected]) ON 22-JUL-2014 and after the few days of its purchase it died automatically. I submitted this phone to one of your service centre at Lajpat Nagar om 19-AUG-2014 and till then all I am doing is calling your customer care and service centre again and again and the only response i get is to wait for 3 to 4 more days. It has been a month that your company couldn't repair a phone....
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Kartikay731996
from Delhi, Delhi
Sep 16, 2014
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not getting my mobile

Address: Dehradun, Uttarakhand

i have given my mobile on 16 sep. and yet i have not got my mobile. every day the give me time of 2-3 days and on that day they again give me the date . asm of dehradun (mr. piyush ) is not attending my calls . when he aatends hi does not reply properly....
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Krishna Joy Kalai
from Bargarh, Odisha
Sep 15, 2014
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battery.

Address: West Tripura, Tripura

May July 13th may snapdeal se ye xolo mobile kharida model hey Q1000 opus.oska mobile ka battery problem dekhaidia.charge karne wok bar bar disturb kart he, or charge nahi hota he.Battery kal 64% tha or charge kar nedia achanok switch off hoga ya or abi abhi switch on nahi hoya....
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raj547
from Ahmedabad, Gujarat
Sep 15, 2014
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Xolo phone repair or replacement under warranty

Address: Ahmedabad, Gujarat

This is with reference to the Xolo phone purchased on 26th November 2013. After using for few months, suddenly the lines started to reflect on screen. I visited the Customer Care on22nd July and they took my phone to send it to Delhi for repairing under notification number[protected] for IMEI number [protected]. After a month, the service centre quoted through message and call that they are out-of-stock of spare parts for the Q2000...
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santubhatt
Sep 14, 2014
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help me for change my mobile

Address: Mumbai City, Maharashtra

dr sir, am santu bhatt from jogeshwari mumbai, i am buy xolo q3000 (Rs 16000/- ) mobile at last 26/07/20014 but the mobile is chargeing & display problem, 08/08/2014 give for services repair in xolo company services-center next one week they are deliver me at 16/08/2014 but this time the mobile is change camera, turch screen, side boton is not working, 18/8/2014 am going to xolo services center give them now it, s no status XOLO...
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Yuva Kishore
from Madanapalle, Andhra Pradesh
Sep 14, 2014
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selling dead phone to me

Address: Chittoor, Andhra Pradesh

Hello sir, I purchased a xolo 8x1000 smart phone on[protected] in EBay Web site. And it will delivered in[protected] by the BLUE Dart corrier service order number([protected]) and the same day I pay the amount and collected it from bludart corrier service. I opend the seal and check the mobile camera option is not displayed, then I approach to the nearest custmer care in tirupati, chittoor district, andhrapradesh, 517001. the customer...
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ramesh_trd
from Bengaluru, Karnataka
Sep 14, 2014
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Xolo-Q700i: service is very Bad, Cheats.

Address: Bangalore, Karnataka

This is regarding phone Xolo-Q700i (IMIE1-[protected] & IMIE2-[protected]) which was purchased through snap deal ([protected]) on Jan 09, 2014.

Phone started giving problem i.e. whenever I am talking to someone, display goes off and it works only after removing battery and replacing back. When I called xolo customer care, they suggested me to re-start the phone (format) and if still issue exists, please contact XOLO...
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Smart Kishore
from Bengaluru, Karnataka
Sep 14, 2014
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No proper sugestion to customer

Address: Chennai, Tamil Nadu

I have brought Xolo A800 one and half year before @poorvika mobile store.The mobile was to good.before a month my mobile touch has suddenly got problem.so i took my mobile to poorvika they gave the service centre number and address(DEPROSY TECHNOLOGIES).in that service centre they said me the warranty was over a month back so i gave in out warranty they said the touch cost will be around 2000 i also acpect it and they said the mobile will...
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Anuradha Podila
Sep 12, 2014
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Xolo Model: Q800IMEI-1 :911306750395633, IMEI-2 :911306750395632, S/N : Q80013E0039564

Address: Hyderabad, Andhra Pradesh

We gave below mobile for servicing on 21st June 2014. Called them more than 50 times. Earlier they said that mobile will be repaired in a day. Later they said they have sent to Xolo company. Now they are saying that same kind of mobile is not available. They could not repainr it. We need to pay additional Rs.4000/- to them to replace with different piece. Please address it immediately. Xolo Model: Q800IMEI-1 :[protected], IMEI-2...
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jjaiswal22
from Gurgaon, Haryana
Sep 12, 2014
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Delay in Service

Address: New Delhi, Delhi

Hi Sir i have submitted my phone under job sheet no.[protected] for Repairing in Xolo Service center at 6 September they are asking to wait for 20-25 days, phone is very important part of our life so i asked them that why they are taking around one month for repairing for a product which is in warranty while the product which is out of warranty repair within hour or one day because you charge for that they are not answering me i also sent...
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arpana.rustagi
from Delhi, Delhi
Sep 11, 2014
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worst product with worst after sales services

Address: New Delhi, Delhi

I had purchased xolo A500s in december 2013 within 3 months i found that sound coming is very low with or without earphone plus phone hanged anytime plus the side power button not working properly i have to press 2-3 times to get the screen. but as a housewife i have to depend on others to send this phone to service centre. On 9, August 2014 i had sent my phone to lajpat nagar service center till now its in service centre 2 times my brother...
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smbindaas
from Delhi, Delhi
Sep 11, 2014
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replaced my xolo q700 with a dead phone

Address: Allahabad, Uttar Pradesh

i purshased a xolo q700 at shriram tower, hazratganj, lucknow in ganpati mobile shop dated 2013 november. In earlydays it work impressive but after 6 month its battery damaged.but xolo service center dosn't support me.then after some days its touch creates problem then i was submit my phone at allahabad xolo service center. dated 09/08/2014 complaint vide no.[protected] a message came from xolo care at 10/09/14.the msg was>(Dear...
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goyalpp
from Pipar, Rajasthan
Sep 11, 2014
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until i didnot receive my mobile from service centre

Address: Jodhpur, Rajasthan

sir i purchased xoloq1000 opus dated[protected]. whose imei no is [protected].13 aug 2014 my mobile rear michrophone sound is not coming. I gave it jodhpur service centre & it gave me back 20 aug 2014. when i saw that battery is not charging. next day i gave back to service centre then they said battery is not working. we want to replace battery & it will take to 20 days. I surpised that this big company have no spare...
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Address: Chennai, Tamil Nadu

Please read the below thread to understand my horrible situation. (In brief - my 5 months old mobile in warranty with your service centre (Deprosys Technologies, chennai) is not returned for 65 Days. Dear Xolo Care Team, I honestly don't know how to react now. Originally, I was only frustrated on Deprosys Technogies (Your authorized service center in Tnagar, Chennai). However, I am starting to believe that Xolo company is equally irresponsible...
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shoorvir singh
from Mumbai, Maharashtra
Sep 10, 2014
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service center

Sir . Mane apna mobile 22/8/2014 ko service ke li ye diya tha unka kahana tha ke kapni jayega likin campni aj tak onhone mera set bheja hi nahi nane jabhi pucha campni gya hai campni phone kiya to kaha ke apka phone thik karke bhej diya hai likin mere mobile mai sem piroblan hai mane jab mn telicom service senter par puchha le ap ne abhi tak campni kiyu nahi bjeja to unka jab tha ke meri marji nahi beja ap ko jo karna kar lo jab mera man...
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Yash1601
from Mumbai, Maharashtra
Sep 10, 2014
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No Response

Address: Mumbai City, Maharashtra

Workorder No.[protected] dt. 5/8/2014 Complain No. 751282 dt. 30/8/2014 I own a ZOLO Q1000s in which I faced certain problems. I submitted the phone in the companie''s Ghatkoper service center. They said the phone will go to the HO so will take 15 days. After 15 days when I called they said more 10-15 days. Then i called on the 30th of August and they said still 15 more days. I then registered a complain with the company helpline No. and...
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