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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 52

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G
Ganesh_Thorat
from Mumbai, Maharashtra
Sep 27, 2014
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Why you sell faulty pieces

Address: Mumbai City, Maharashtra

Hi, Model : Q600S Purchase Date :[protected] Problem started :[protected] This is the third case I am seeing that XOLO phone is having a software problem when buying online. Why you sell faulty pieces? You and your service center never respect a customers. Software problems should be resolved within 2 hours at least. What when you provide software update for particular mobile and that fails and because of that my phone could not work....
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Arkadeep Manna
from Bengaluru, Karnataka
Sep 27, 2014
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After sales service

Address: Howrah, West Bengal

Sir, 1(one) XOLO A500S mobile phone was ordered on[protected] from flipkart.com On 22nd september, 2014 i faced some software oriented problem on my XOLO handset and so i went to the nearest service center at Howrah, West Bengal named BALAJI ENTERPRISE on that same day. I gave my mobile set to them and then they checked the handset primarily and told to me that, 1) Phone requires software update 2) Display has to be changed. Then...
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mukesh jain
from Gurgaon, Haryana
Sep 27, 2014
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complaint regarding the inconvenience in service

Address: Thane, Maharashtra

Respected sir/ma'am
I Mukesh Jain residing in Kalyan want you to complain regarding the service provided by you. Frankly speaking it is the worst service provided by any companies service center from past 1 month my phone is given for service in Ulhasnagar on the date[protected] with notification no[protected] they told me I will get it return after service by[protected] but yet I dint got it and when I am calling them sometime...
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Praveen Bhajanka
from Gurgaon, Haryana
Sep 26, 2014
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Having the same problem after giving mobile 3 times to service centre

Address: Gurgaon, Haryana

Hi, My mobile model no: Q700i and IMEI: [protected]. The problem is whenever i call someone and going to cut the call i see black screen and only 3 capacitive buttons lighting up. Please see attach picture. I dont want replacement, i just want my refund. I hate Xolo services now. Whatever depriciation you want then charge and give back my money. I am fed up of giving my mobile to service centre again and again. If they cannot find...
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Yoogesh
from Bardoli, Gujarat
Sep 24, 2014
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Non-receipt of handset : IMEI no.911310450424503 model q700

Address: Bhavnagar, Gujarat

Dear Sir, I have submitted the handset vide work order no.[protected] dated 8/8/2014 thr' Maruti mobile point. After a more than one month I have nither received handset nor any message from your side.No. of mail I did but effort are in vain. Kindly do the needful on urgent. I am thinking to file a suit against the co.before consumer forum. Yogeshkumar...
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Satbir Bitoo Singh
from Hyderabad, Telangana
Sep 24, 2014
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Problem

Dear XOLO Team. I m Satbir Singh on behalf of Jasmine Kaur who purchased xolo q2000 on approx 2 month back. But found problem in its jack n submitted it at "Bunty Customer Care" Jalandhar, There nos are [protected] & [protected] under job no.:- [protected] on 28/8/14. But the Service centre allways says phone is ready to despatch. But nobody knows its actual status. Worst service centre and worst customer care . At"[protected] " Mr...
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John Loney
from Bengaluru, Karnataka
Sep 24, 2014
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No resolution or return of mobile phone even after 46 days

Address: Bangalore, Karnataka

IMEI numbers - [protected], [protected] Work order number[protected],[protected] I had bought a Q1011 online the week it was launched. But, the day I got the phone I discovered that it does not sync contacts from my Google Account, or for that matter any account (like Whatsapp, Skype etc). I emailed and called Xolo customer care and since they could not fix the problem they asked me to take the phone to service center. So...
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sachinfrontier
from New Delhi, Delhi
Sep 24, 2014
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Work Order Number - 310000655885 and Work Order No - 310000726983

Address: Jaipur, Rajasthan

HI Everyone, Without Phone since 12 August 14. Two consecutive work order - Work Order Number[protected] and Work Order No[protected] DEAD AND SLOW SUPPORT ...no quick updates The repaired phone also was defected with SIM 2 slot not working.F1 services got the software updated still it didn't work.I am unable to believe my luck, now F1 services saying they might again sent to NOIDA...Service Call Report No - 10635Model...
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Niraj kacha
from Kolkata, West Bengal
Sep 23, 2014
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Service Center Not Responding

Address: Rajkot, Gujarat

I have a xolo A600 phone purchased on 5 June 2014 . After 3 months the touch screen of the phone Started hanging up, start flickering and non responsive The back key of the screen get automatically activated and any running application gets closed automatically due to it . I submitted the phone to Rajkot Xolo Service Center on 10 Sept 2014 after 15 days on 25 Sept they said the phone is repaired but the screen was not replaced they did nothing...
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Girischandra
from Bengaluru, Karnataka
Sep 23, 2014
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Service problem

Address: Bangalore, Karnataka

I bought Q1200 on 28.06.2014 after 2 months suddenly battery started draining like anything i went to service point serviced center to check on this, they told battery has got bulged and its has affected the display also and submitted my mobile on 26.08.2014 they told 20 to 25 days after 25 days when i call service center they are telling another 10 to 15 days its in factory when i call xolo care they tell it is factory and its under repair...
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Dinesh2805
from Noida, Uttar Pradesh
Sep 22, 2014
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pathetic service by XOLO service centre

Address: Ghaziabad, Uttar Pradesh

Hi I bought xolo q600s from snapdeal in JUNE 2014.From the very beginning problems started occuring in the handset which are : 1) Automatically turns off randomly 2) FM radio is pathetically unclear with lots and lots of noise making it unbearable 3) Hangs very often So I took the phone to F1 infosolutions and service New delhi on[protected].Now today is[protected], which is a month since I gave the phone to the service centre. The phone...
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jitusharma
from Delhi, Delhi
Sep 22, 2014
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No Customer care and service centre support After Submission phone in service centre

Address: New Delhi, Delhi

Dear Sir, I had purchase a XOLO Q800 in September 2013. After few month I saw some problem in the handset so I go to XOLO service centre for checking purpose. They submit my XOLO Q800 phone for repairing purpose and told me for comeback after 15 days. After 15 days I visit XOLO service centre for receiving the phone after repairing but they didn't give me any response about my phone and told me to comeback or call him after few days. That...
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Vipul Karkar
from Mumbai, Maharashtra
Sep 21, 2014
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Xolo Q3000, KitKat Update, IMEI Invalid, Still Work in Process since 30 days.

Address: Thane, Maharashtra

I have Xolo q3000. I was updating the OS from JellyBean to Kitkat but it doesn't start after update so I restarted. The network has gone forever, IMEI code is invalid so I submitted to Xolo Service center, Thane (JobNumber #[protected]. They said, it needs to change motherboard and it will tae time of 8-10 working days. I agreed and submitted the piece to them. It's now 31 days and they are not responding to call, emails and even when I...
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Alka 123
from Musafirkhana, Uttar Pradesh
Sep 21, 2014
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problem in new mobile set

Address: Kanpur, Uttar Pradesh

I have bought a xolo mobile phone model no. Q 900S on[protected] from M/s Chawla and Chhabra brothers, Gumti No. 5 Kanpur. After two days a problem occurred. The problem is that when I plug out the earphone after plug in for 20 - 25 minutes the head set mode is not disabled. After 5 hours approx. head set mode is disabled itself. The problem has repeated again and again so the same has been intimated to above mentioned firm on[protected]....
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prakhar chaurasia
from Delhi, Delhi
Sep 20, 2014
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about battery problem

Address: Meerut, Uttar Pradesh

Sir, I was purchase qolo q1010i on 26 July 2014. But after few days it shows a problem of battery.when my handset battery was low and I plug it into the socket then after 5 min its shows above 80.kindly I request you plz resolve my problem. Thanks...
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Shriraj Sathe
from Mumbai, Maharashtra
Sep 19, 2014
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Q 1200 Handset Problem

Address: Thane, Maharashtra

Dear Sir/Madam, I had purchased a Xolo handset, as per below details. Make : Xolo / Model : Q1200 / IMEI # : [protected] / Purchase Date : 15 June 2014. I experienced the problem of battery getting discharged at rapid pace. The problem was observed within 2 months of purchase. Subsequently, I got it checked at company's authorized service centre. Battery swelling was noticed and the mobile screen was also found popped up from one...
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chandriya
from Manuguru, Telangana
Sep 19, 2014
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my phone not get from service center more than one and half month

Dear sir, I had given My xolo Q 1000 phone for service on 11/08/2014, in guna electronoic pondicherry They told me it will b ready in 2 days . but till now 19/09/14)am Not Getting my phone . every time i use to cal them . they said its in company . when i called to customer care they are also not respond properly, xolo service is total Waste . dont buy xolo phone...
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NileshSatvara
from Surat, Gujarat
Sep 19, 2014
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status of my xolo q600s

Address: Vadodara, Gujarat

hi, i bought my xolo q600s from snapdeal which is just recently launched, after successfully worked well 1 month after suddendally hanged first time. Same time i just open battery and put inside again, but after that it wont work even not on the phone. So I given the service center on 19/08/2014(Tuesday), i follow up so many times with xolo care service center & bright communication(anand) but till now no i didn't received my phone...
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Hitesh Kumar 94
from New Delhi, Delhi
Sep 18, 2014
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mobile phone not recovered from service centre

Address: New Delhi, Delhi

I have purchased Xolo A500s mobile phone on 08/09/2013. on 07/08/2014 my phone touch screen is not working properly so i submitted my phone in xolo authorised service centre on 13/08/2014 address- JMV TECHNOSOL Pvt. Ltd. K-12A, KALKAJI NEW DELHI, DELHI 110019 Ph.[protected], [protected] Work-order no.[protected], dated 13/08/2014 After the days of maturity (20 to 25 days) i call service centre to many times but they always said my...
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Sachinder Panwar Aukonal
from Ludhiana, Punjab
Sep 18, 2014
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ABOUT AUDIO JACK

Address: Dehradun, Uttarakhand

Dear sir, I am sachin from Dehradun (Uttarakhand), I have submit my Xolo Q700 mobile set in your service center (M/s Kashyap Telecom) for repairing on 25th august, 2014. But still my phone is not repaired. Its my humbel request to you that please take a action on this matter.work order number=[protected], IMEI No=[protected]. thank you....
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