Claimed

Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Xolo reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dk k
from Najafgarh, Delhi
Aug 16, 2014
Resolved
Report
Copy
Resolved

PHONE REPAIRING

Address: South West Delhi, Delhi

Dear sir MY Name is Naveen kumar. i was submitted my phone Xolo A600 IMEI NO.[protected], ON DATE 5th of July with in 3 days after purchasing of handset. But no positive response from service center.Till date my phone is not returning from service center. i have sent my phone to customer care from last 2 month still customer care not give any status.i have sent lot of mail, call but give only one answer your phone still in under...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amitbinwal
from Maham, Haryana
Aug 14, 2014
Resolved
Report
Copy
Resolved

very very cheap and bad service

Address: Panipat, Haryana

On 23 June 2014, I submitted my Xolo Q1000 at Xolo Service Care due to the problem of not charging, Work Order No.[protected].The person at care inform that it has to be sent to factory but he didnt sent it till 02/07/2014 and on 04/07/2014 he gave me the workorder no. and on that he mentioned several problems of my phone like no display which was not earlier. I call customer care several times about the problem but not a single time I...
Helpful
Found this helpful?
Write a comment
Report
Copy
xoloq1000s
from delhi, Delhi
Aug 13, 2014
Resolved
Report
Copy
Resolved

Awful quality phone

Address: New Delhi, Delhi

I have a purchese new xolo q1000s my phone is speaker problem I am visit in service centre Delhi kalkaji not available parts but service centre is very poor my phone is hanging problem automatic switch off service centre staff is my phone part change plz help me sir my name anil Kumar mobile no [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kriti Vijay
from Jaipur, Rajasthan
Aug 12, 2014
Resolved
Report
Copy
Resolved

Phone Not Repaired

Address: Jaipur, Rajasthan

I would like to lodge a formal complaint with your company regarding repair of my XOLOQ700, IMEI No. : [protected] about touch and display problem. The phone was submitted on 05.06.2014 to the said Service Centre: F1 Info Solutions & Services Private Ltd., Address: 1/3A Yudhistar Marg, Opp. Yojna Bhawan, Near Dear Park, C – Scheme, Jaipur, Rajasthan Phone No. – [protected] Contact Person: Mr. Jagdish (Manager) But...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kriti Vijay
from Jaipur, Rajasthan
Aug 12, 2014
Resolved
Report
Copy
Resolved

No Responce Since 3 Months

Address: Jaipur, Rajasthan

Kriti Vijay Contact No.: [protected] Dear Sir, I would like to lodge a formal complaint with your company regarding repair of my XOLOQ700, IMEI No. [protected] about touch and display problem. The phone was submitted on 05.06.2014 to the said Service Centre: F1 Info Solutions & Services Private Ltd., Address: 1/3A Yudhistar Marg, Opp. Yojna Bhawan, Near Dear Park, C – Scheme, Jaipur, Rajasthan Phone No. –...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mebin V
from Mumbai, Maharashtra
Aug 11, 2014
Report
Copy

Xolo A500S handset repair

Address: Mumbai City, Maharashtra

Team, This is from a really DISAPPOINTED Xolo customer. I had bought a XOLO A500S on 6th November, 2013 from Mulund, Mumbai. The phone started showing problems in the month of June 2014(Still under warranty). It was frequently hanging up and lines started appearing on the screen and finally the phone was not in working condition. I took it to the authorised Xolo service centre, C Com Telecommunications, Eternity mall, Thane, on 25th June,...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Tanwer
Aug 11, 2014
Resolved
Report
Copy
Resolved

Pathetic service from xolo service center

Address: New Delhi, Delhi

I am Paras Would like to inform that a I had given my XOLO
Q-600 ( IMEI NO.-[protected] ) Phone to repair at F1 INFORMATION
& SERVICES P ( CODE -8129 ) Add.- C/O JMV TECHNOSOL PLV LTD, K-12A EA DELHI
110019, ON 12TH JULY -2014. The reason was that it was
not working My work order no. is :[protected] But still I didn’t receive my cell phone till now I came many times at your service center but...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
udjal2012
from Mumbai, Maharashtra
Aug 11, 2014
Resolved
Report
Copy
Resolved

Not giving replacement handset since 1 and half month

Address: Kutch, Gujarat

I have submitted my Xolo q700i to Bhuj-Xolo customer care center on 28/06/2014 and was advice to ask after 15 days with comment “touch pad needs to be change and part will come from head office.” On 14 July I was again told “ Ask after 7 days part has not come to Bhuj yet” Again on 23rd July I was told the same added “Xolo company doesn’t have sufficient touch pad to give and replace old ones.” still gettng replies like...
Helpful
Found this helpful?
Write a comment
Report
Copy
pratibha_singh
from Saharanpur, Uttar Pradesh
Aug 10, 2014
Resolved
Report
Copy
Resolved

Non working of mobile let under guarantee period

Address: Saharanpur, Uttar Pradesh

Dear Concerned Manager,

I regret to inform you that I am very disappointed with the treatment given to me by your customer care support. I purchased a Mobile XOLO Q1000 model from R.G. Mobile Gallery, Saharanpur on dated 12.02.2014.

The touch screen of my mobile phone is not working from the past 15days and I have reported the same to customer care, saharanpur but they have shown very negligence attitude towards...
Helpful
Found this helpful?
6 Comments
Report
Copy
pratibha_singh
from Saharanpur, Uttar Pradesh
Aug 10, 2014
Resolved
Report
Copy
Resolved

Non working of mobile touch screen

Address: Saharanpur, Uttar Pradesh

Dear Concerned Manager,

I regret to inform you that I am very disappointed with the treatment given to me by your customer care support. I purchased a Mobile XOLO Q1000 model from R.G. Mobile Gallery, Saharanpur on dated 12.02.2014.

The touch screen of my mobile phone is not working from the past 15days and I have reported the same to customer care, saharanpur but they have shown very negligence attitude towards...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek08
Aug 9, 2014
Resolved
Report
Copy
Resolved

WORST mobile company-XOLO(handset and service both)

Address: Jaipur, Rajasthan

i purchased xolo mobile phone 9 months ago...till 7 months it was running fine but afterwards its speakers got bursted...i gave it to the service center and i got it back after 3 days...the speaker got corrected but quality got degraded...as i was in hurry so i took it and went to delhi...for some work...just after using it for one week...speakers got bursted again...and after one more week...power button stopped working...i went to service...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dalbir singh003
from Delhi, Delhi
Aug 9, 2014
Resolved
Report
Copy
Resolved

Carelessness from your service department

Address: New Delhi, Delhi

I am DALBIR SINGH Writing for your information that a had given my XOLO Q-2000 ( IMEI NO.-[protected] ) Phone to repair at F1 INFORMATION & SERVICES P ( CODE -8071 ) Add.- M/S SERVICE CITY, OFFICE NO.-201, 02 DELHI-110092 ON 23rd JUNE -2014. The reason was that its touch was not working My work order no. is :[protected] But still I didn’t receive my cell phone till now I came many times at your service center but...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bavkar
from Mumbai, Maharashtra
Aug 9, 2014
Resolved
Report
Copy
Resolved

Irresponsible service center of xolo

Address: Mumbai City, Maharashtra

I have submitted the my zolo a-600 phone to repair at zolo service center- dani industries, vasai on 19 july with job sheet no[protected] . On 1 aug, i got sms from zolo care saying that pls collect the mobile from service center.

After enquiring at center, they have now given my another job sheet no[protected] saying that phone has been sent to company for repair and will take one month to get it back.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vikas bhaskar
from Mumbai, Maharashtra
Aug 8, 2014
Resolved
Report
Copy
Resolved

Xolo - Touch Screen is not Working properly

Address: Mumbai City, Maharashtra

My Name is Vikas. i submit my mobile two time in xolo service center. but my problem was not solved. now how many days u take to repair this mobile. u please solve this problem Pls find below information for your reference., 2. Complaint 1 : DATE OF SUBMISSION : 21ST JULY 2014 2. HALIMA MARKETING & SOLUTIONS PVT. LTD. 104/B, Sumit Samarth Arcade, Aarey Road, Mumbai, - 400 062 Tel No. 67252438 3. WORK ORDER NO.[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Parmar Vipul
from Ahmedabad, Gujarat
Aug 8, 2014
Resolved
Report
Copy
Resolved

not responding the customer care service center

Address: Vadodara, Gujarat

Dear sir I have face the problem since last two month from xolo mob. Company's customer service center. The company has already taken my mobile to solving the issue, but still today the company have not responding me also i have not receive my mobile too. so please tell me what i have to do for receiving back my mobile with solved my problems. I have attach the photo proof of job sheet which gave me at i have submit the mobile. please...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
touch broken
from Delhi, Delhi
Aug 7, 2014
Resolved
Report
Copy
Resolved

Want my handset (xolo q700) back with repair in 2 to 4 days

Address: New Delhi, Delhi

I had submitted my mobile "xolo q700 (IMEI No. : [protected])" to the service center (S.G SOLUTIONS) on[protected], the fault is of touch broken and the service center submitted forward to noida on[protected], till i have not received my phone back, now 2 months have completed. The service center and costumer cares are always said "your phone is in under repair" . I have never seen this kind of service by any other mobile company. I want...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhilesh Pandey
from Mumbai, Maharashtra
Aug 7, 2014
Resolved
Report
Copy
Resolved

XOLO Q 700 Tuch issue

Address: Mumbai City, Maharashtra

We have submitted handset on 11/07/2014 almost 27 days over not receive any response details as below:- IMEI:- XOLO Q700 [protected] Name:- Akhilesh Pandey Complete Address:- Parle Elizabeth Tools Pvt Ltd Rajvidesh Building Sativali Raod Vasai East Dist Thane Maharashtra Pin Code:-401208 City:-Vasai State:-Maharashtra Mail ID:[protected]@parle-elizabeth.com Contact No/Alternate No :[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amol Anant Ghogale
from Mumbai, Maharashtra
Aug 6, 2014
Resolved
Report
Copy
Resolved

Worst service ever experienced - Xolo Q2000

Address: Thane, Maharashtra

Team - Its 26 days now since I had submitted my Xolo Q2000 to the Eternity Mall, Thane Service Center. I have already visited twice to the service center as I haven't received any notification on the status. On 23rd July, I was assured Mr Chirag to receive the phone by 30th July. Again NO UPDATE!!! TODAY I get to know that my phone is not yet sent for repair and will take additional 20 days. Limits are crossed!!! Strict action...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Kumar Nimaskavi
from Hyderabad, Telangana
Aug 6, 2014
Resolved
Report
Copy
Resolved

Faulty Handset

Address: Hyderabad, Andhra Pradesh

I purchased handset from snapdeal online on 26/06/2014 received on 03/07/2014 but my handset has a problem with camera which i took it to servicing center at khairtabad hyderabad on 15/7/2014, they took handset on the same day asked me to collect on next day, next day when i went there my handset remain same and they refused to replace it asked to visit after 2 weeks no specific date given, on 04/08/2014 i received an sms from xolo care....
Helpful
Found this helpful?
6 Comments
Report
Copy
M
mordiya kalpesh
from Itanagar, Goa
Aug 6, 2014
Resolved
Report
Copy
Resolved

Xolo Q700 Touch Screen Defective

Address: Gandhinagar, Gujarat

I have purchased xolo q700 but after few day my cell phone auto touch problem came still i have sent my phone to customer care from last 2 month still customer care not give any status.i have sent lot of mail, call but give only one answer your phone still in under repair....
Helpful
Found this helpful?
Write a comment
Report
Copy