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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
Unresolved
128
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Xolo reviews & complaints page 64

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H
Himanshu Chaudhari
from Mumbai, Maharashtra
Jun 9, 2014
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XOLO - Battery is not available

Address: Vadodara, Gujarat

Do you have any plan or something to provide battery as i can read complaints about battery availability since last quarter of 2013. I have asked for battery before 3 months and still no answer, on 31 may they provide me work order number but no guaranteed date for battery. (Work order number[protected] The worst service center from Vadodara, Gujarat as they told like "we can't tell you when will battery available and from last...
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Himanshu Chaudhari
from Mumbai, Maharashtra
Jun 9, 2014
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xolo mobile battery

Address: Vadodara, Gujarat

I have xolo q700i .. Battery got fat .. and service center said that they have no idea when will battery will come ? Service center told me that from last 4 month they have not received any battery from company. Service manager said that you will get soon. Xolo care said .. we don't know about battery stock only service center can tell.. Basically they are playing 'kho-kho'...
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AJDJ
from Mumbai, Maharashtra
Jun 8, 2014
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xolo a600 mobile 1 month use and creative problem mobile

Address: Mumbai City, Maharashtra

when i purchase moblie xolo a600 on mobile shop and i have use mobile only 1month then my mobile hang when i have use. when i was going to consumer sevice then xolo employee saying your mobile touchpad is distroyed you come within 12 to 15 day. But I will not use 12 days any moblie. so requesting you to check out my mobile on urgent basis.and call to vasai branch...
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Ashish Sonawane
from Mumbai, Maharashtra
Jun 8, 2014
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Xolo Q 700 Battery not available

Address: Thane, Maharashtra

It is annoying to know that my battery got baldy swollen last month and since then...I have not been able to use my mobile as the battery isn't available anywhere in the market. Which has left me phone less. I had to ultimately buy a new phone only bcoz of the battery problem which is ridiculous. Ultimately where i saved my money while buying a xolo i spent double the amount buying a new one. Request you all to stay away from xolo or...
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mohit11arora
from Gurgaon, Haryana
Jun 8, 2014
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Service / Repair

Address: New Delhi, Delhi

I have bought a Xolo phone in the month of dec 2013, for first 6 month it work fine and then it will start giving different problem. finally i take my xolo phone to xolo customer care as on 20 may 2014. They have given me the estimated 7 days time to get my phone repaired. Its already 18 days still they have'nt given my phone back. I have call and mailed to regional head xolo (amit vasan) and also to CEO of xolo mr vishal sehgal...
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Chirag Bharadwaj
from Delhi, Delhi
Jun 7, 2014
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Worst service

Address: Gwalior, Madhya Pradesh

I am very disappointed with your service. More than 1 month is over i didn't get my phone back what is this how many times i have called to your service center. The all say just one thing it is under process they didn't give me a particular date to get my phone. I am facing lots of problem due to this. I will not prefer anybody to buy a xolo product !!!...
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chandresh m kumbhani
from Visakhapatnam, Andhra Pradesh
Jun 7, 2014
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regarding service

Address: Surat, Gujarat

Respected sir, i have purchased xolo A500s IPS at 27 January 2014. i submit my mobile at xolo service center at 4 april 2014 for the problem of slow charging. return at service center on 8 may at very wrest condition without repair. and re-submit at same time. still current date not return my mobile and not commit about return date of my mobile. last 64 days my mobile at service center they not commit about return date. i call...
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nitin51
from Nagar, Rajasthan
Jun 5, 2014
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Lost my phone from service center

Address: Gautam Buddh Nagar, Uttar Pradesh

Hello, myself is Nitin Kumar from Noida, UP. I brought a new new smart phone Xolo Q900 four month past. After around 2 months a black spot was appearing on my mobile screen. I visited my nearest Xolo care(C/O Ambe Electronics) at Sector-18 on 2 may 2014 and submitted my phone, workorder Id is[protected] Okay, I visit them and they said it tooks 15 day only. After 15 days they said it will take more 15 days. Now they checked their database...
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wishmaster007
from Gurgaon, Haryana
Jun 4, 2014
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Worst service by xolo

Address: Pune, Maharashtra

I brought xolo Q1O1O i mobile on 5 th may 2014. just on the second day, I
began to face network problems in it. It cud not catch any network

I went to the service center on 8 th may, but they were not able to solve the defect, so they sent it to the company on 10 th may .

Now, it has been 2 8days but I have not received my mobile . This is not what I was expecting from Xolo in return for patronizing...
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Akshay Pandya
Jun 4, 2014
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Replacment of Q800 Headset - Pathetic Malad Service Center pending

Address: Mumbai City, Maharashtra

This is to bring to your attention that on 26 Feb, 2014, I have handover my new XOLO Q800 headset at D.M.Teleservices Xolo Mobile Service Centre – Malad (W), Mumbai as the headset was not working. As it was covered under warranty they had taken the replacement request. Mr Reyaz has processed the job sheet and confirms to collect the new headset on 15th Mar 2014; however, I didn’t received the headset on the same date as it was not...
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Kunal Khandagale
from Mumbai, Maharashtra
Jun 4, 2014
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Screen broke with less than 2 feet fall.

Address: Mumbai City, Maharashtra

Hey, Thanks for introducing phone like Xolo Q1000S in India. I bought this phone for its superior built quality, its best among-st class. But recent fall from less than 2 feet and phone's screen breaking made me rethink about the built quality. After searching over internet, I came to know that there was no Gorilla Cornering Glass and this absence caused screen breaking. So I request you, to replace the phone's screen for me. Its...
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Himanshu0810
from Mumbai, Maharashtra
Jun 3, 2014
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Mass problem, mfg defect

Address: Surat, Gujarat

Battery balooning problem :: mass problem

My q700 battery balooned out;

Every customer centre in gujarat short of battery;

Against demand of 100 battery xolo provides only 10-20 battery.

Exploitory business model of xolo supported by flipkart....
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Mahip Agarwal
from Mumbai, Maharashtra
Jun 2, 2014
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XOLO Q1000S no assistance from service centre

Address: Mumbai City, Maharashtra

This is complaint for my XOLO Q1000S, the service centre in Irla, Andher (W) Mumbai is very unprofessional and very uncooperative, i have visited them 4 times in last 1 month and their server is down since ages it seems, they are not accepting my handset and not ready to repair as their server is not working.I was impressed by your ads on times now and headlines today news channels and were expecting professional and quality service but i...
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sumit1984
from Mumbai, Maharashtra
Jun 2, 2014
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XOLO Q700i not working properly

Address: Mumbai City, Maharashtra

With less than 2 months from purchase, my SIM slot 1 stopped working and phone touch frature also started functioning weirdly. Without touching, the application starts opening. I have submitted the phone to Service centre on 3rd May and on 31st May, i got confirmation when i visited the service centre that i need to pay Rs. 6600 for getting the repair done, as my phone has been handled not properly. There was a physical damage. My question...
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MNHR PARMAR
from Valsad, Gujarat
Jun 1, 2014
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Replacement/return of smart phone.

Address: Surat, Gujarat

I had purchased xolo q1000 black phone from amazone on net by cash on delievery basis. But i had received defective piece hence i need to replaced or return this piece as per i had received this piece. But amazone can not followed the procedure.When i was purchased cash on delevery basis then i need replacement or return on cash on delivery basis....
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RatnakarJagtap
from Mumbai, Maharashtra
May 30, 2014
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No response from Xolo for dead handset submitted under warranty

Address: Mumbai City, Maharashtra

I have purchased Xolo Q1000 Opus on 31st March 2014 & it has gone dead within 40 days from the date of purchase i.e. on 4th May 2014. I took the handset to Xolo service centre at Vashi on 5th May 2014, but due to some technical problems in system, they were unable to generate job sheet & hence denied to accept the handset. Finally they accepted it on 10th May 2014 vide Jobsheet No.[protected]. I am consistently mailing / calling...
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aceabhay
May 30, 2014
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Faulty XOLO Q2000 sold to me

Address: Gurgaon, Haryana

I want to raise an complaint against XOLO. I bought a phone XOLO Q 2000 from Gurgaon. Within on week of purchase, the handset started behaving weirdly, the touch screen did not respond accurately and the phone was typing on it own. I took my handset to the service center - Kalra Associates 4 times in the last 4 months asking them to replace the touch or the damaged part. Every time, the phone was returned to me without any components...
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venktesh007patil
from Nadapuram, Kerala
May 26, 2014
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Battery not available

Address: Belgaum, Karnataka

XOLO Q700 Battery - not available
XOLO Q700 - not able to get new battery from last 30 days. And all belgaum Service Center telling me to wait for 30 - 80 days to get the new battery. Company is not responding for complaint. Xolo Care is telling me to get in touch everyday with Service station......
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Pravin Doodi
from Chennai, Tamil Nadu
May 23, 2014
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still didn't receive my XOLO T1000(XOLO PLAY ) MODEL from there service center

Address: Kolkata, West Bengal

my job work no[protected], imei no [protected] model name XOLOT 1OOO(XOLO PLAY ) sir i gave my mobile to one of xolo service center on 2 may 2014 but still i didn't get my mobile back . even i called so many time to customer care but they are saying we have no update regarding your handset they are saying the service center will give u information regarding ur handset but service center is saying that we send ur mobile noida head...
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sudhan cornalius
from Coimbatore, Tamil Nadu
May 23, 2014
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Warranty Not Accepting ( sim slot )

Address: Coimbatore, Tamil Nadu

Dear Sir/ Madam sim slot pin problem Model XOLO A500 w1713 Dual Sim Gsm/ Wcdma, IMEI No 1 :[protected], IMEI No 2 :[protected], Center name: F1 Info solutions & Services P.Ltd Address: No.7, SRT Nagar, Rettai Kalavai Thottam Lakshmipuram, Coimbatore Pin Code:641006 Landline Nos:[protected] Contact Person:Dayanadan Center Manager:Saravanan Landmark:Ganesh travels Backside & Near Kovai Kalaiamagal Matriculation...
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