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Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
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1271
Unresolved
128
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Xolo reviews & complaints page 67

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B
bhavikparmar
from Mumbai, Maharashtra
Jan 13, 2014
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Problem Not Solved.

Address: Ahmedabad, Gujarat

I had purchased XOLO Q700 in August 2013. And I had faced first problem of MIC. Receiver may not able to listen properly. I submitted the phone to Ahmedabad service center and after waiting for 15 days I received my phone with two additional problems added with the existing problem of Speaker, Mobile Hang. Again I contacted the company regarding the problems they replied me to submit and co-operate to the service center because those service...
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Nupur Nigam
from Mumbai, Maharashtra
Jan 8, 2014
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xolo phone stopped working after 1 month of purchase

Address: Bangalore, Karnataka

I purchased xolo q700 on 29th oct 2013, my phone completely stopped working on 5th dec 2013, i took it to xolo service center in bangalore on 7th dec 2013, I called them on 9th dec to know about the status of my phone, they sai i can come in the evening and take my phone, by the time i reached there my phone was not repaired, then they asked me to come again tomorrow, when next day i went there they said me ts not repaired and we need to...
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Azaz Uchhadiya
from Bengaluru, Karnataka
Jan 6, 2014
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Xolo Q600 no proper service

Address: Bangalore, Karnataka

I bought xolo Q600 phone for 9500 3 months ago.I gave my xolo Q600 phone to Onsite company in bangalore for service as it was in a warranty.And onsite company transfer it to xolo care for service.When it got delivered it was not having a camera glass and parts were changed from it. The moment I saw the mistake i returned back for service there and then only.Its been more than 3 weeks and they still not giving my phone back. When asked to...
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mannparikh89
from Mumbai, Maharashtra
Dec 30, 2013
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complaint by a harassed customer

Address: Mumbai City, Maharashtra

i am really tortured by xolos pathetic service network. i own a xolo q 1000 my name is arpit bhatt, my phone gets automatically restart since 5 times they have repaired my cell but they have not repaired it successfully on top of it the head of mumbai service mr amit talks rubbishly rudely and gives slangs, being a customer i am terrified with the worst service network of this worst company.It is painfull for me to daily contact and visit...
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mannparikh89
from Mumbai, Maharashtra
Dec 30, 2013
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xolos worst service network

Address: Mumbai City, Maharashtra

i am really tortured by xolos pathetic service network. i own a xolo q 1000 my name is arpit bhatt, my phone gets automatically restart since 5 times they have repaired my cell but they have not repaired it successfully on top of it the head of mumbai service mr amit talks rubbishly rudely and gives slangs, being a customer i am terrified with the worst service network of this worst company.It is painfull for me to daily contact and visit...
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ParasSharma
from Delhi, Delhi
Dec 23, 2013
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Submitted handset for repair & support center lost it in the process

Address: New Delhi, Delhi

I submitted my mobile with IMEI number:[protected] on 27th july 2013 for a very minor issue The service center (pickup) @ Mayur vihar phase 1 by the name Nimitek got closed in the process, its been 6 months After persistent enquiries, last month I received the contact details of a former employee (by the name of ARIF) who told me that my actual handset got lost in the process of service center closure & as a replacement he offered...
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drvandana888
from Mohali, Punjab
Dec 21, 2013
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Repairing

Address: Varanasi, Uttar Pradesh

I bought a XOLO 800 phone for Rs 11800 about 6 months back and it got damaged 2months after when it fell to ground, At the time of purchase the dealer had said that repair, should need arises, is very easy and the company will pick up from the house. I gave it to the dealer and it is about 4 months since and i have not got the phone back yet. Previously the dealer told that he will get it repaired from the authorised service centre but now...
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umalpani
Dec 19, 2013
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Poor service

Address: New Delhi, Delhi

I have purchase a xolo A500s phone three months back..before 1.5 month my phone's battery was some fault..I went to customer care they said it will take 20 to 25 days to replace the battery now it's already 30 days gone and still they are saying that we dont have battery and it will take 10 days more I am unable to understand company don't have stock of battery and the same battery is available in market.. What the poor services...
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Pardeep11001
from Mumbai, Maharashtra
Dec 14, 2013
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I want my money back from Lava Xolo

Never Ever Buy a Xolo Phone...Instead Donate your money to some charitable cause...Bought a Xolo Phone X900 for Rs. 18900 from my hard earned money. Laminated it first day, used with proper cover as 18900 bucks meant something for me. Reasonably good device at that time in that budget. But within a time span problems begin to rise like charger dead, light bleeding from downside, power button failure, vibrator not working... finally sent...
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darshanasnani
from Mumbai, Maharashtra
Nov 28, 2013
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MANAGER Keeps HIS NUMBER HIDDEN

Address: Ahmedabad, Gujarat

Respected Sir/Madam,

With regret i would like to inform you that i bought Xolo mobile Q1000S - IEMI [protected] around 2 month ago. But unfortunately it got damaged ( lcd break ) and i submitted it at FF4 - FIRST FLOOR, MARUTI ARCADE, NEAR SHIVRANJANI CROSS ROAD, SATELLITE, A'BAD for repairing.

But i would like to draw your attention that my phone was being used by employees and therefore they took...
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vks singh
from Delhi, Delhi
Nov 25, 2013
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Careless and worst service

Address: New Delhi, Delhi

On 23 sep i submitted my intel xolo x 1000 phone to xolo care for screen broken repair. after ignoring me for 2 months they r now demanding 10000 rs which is too much according to market. their customer care are very very careless. for any service they always take 2 or 3 months minimum. all over i can say lava is cheating and making fool of everybody. and nw i m going to take action against them in consumer court. Vikas Singh [protected]...
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Shikha151
from Noida, Uttar Pradesh
Nov 20, 2013
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Regarding Fraud

Address: Varanasi, Uttar Pradesh

Dear Sir/Madam, I Have launched complaint on 21st of Oct, 2013 my complain no is[protected] on toll free no[protected].My cell phone was picked up by fedex on 22nd of oct, 2013 docket no is[protected], and it was delivered on 24th oct, 2013 in noida After that i have called so many times but i have not get any proper reply by executive. When I had launched my complaint then executive said to me that within 10-12 days you got your...
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Jaimin Modi
from Vadodara, Gujarat
Nov 19, 2013
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Cheated By Xolo

Address: Ahmedabad, Gujarat

hello sir.. i am middle class student. i had bought a xolo Q800 white colour cell phone before 4 months. But before 20 days the phone switched off automatically. Due to phone is under warrenty so i was gone to xolo care, they told me that the phone has phisically damaged. i dont know what problem is occured. They told me that you have charged maximium 400 rs. so replyed, its ok although phone is under warrenty. thare are only 4 monts after...
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hgosai
Nov 16, 2013
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Care service

Address: Jamnagar, Gujarat

I was send my handset on 16/10/2010 still I didn't receive any satisfactory answer no one gave me a time limit. I was called him so many times. I was told them to send my handset without repairing but still no any action taken by them. Please see the details below mail conversation: Dear Customer This Email is in reference to your discussion happened with XOLO CARE.We Would like to inform you that we are arranging the...
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Anurag Singh Chayal
from Delhi, Delhi
Nov 16, 2013
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Phone not returned by the company.

Address: New Delhi, Delhi

I bought a Xolo A500s on 26th September 2013 billed by the name of "ANURAG" (IMEI- [protected]). After a few days, I had issues with picking up calls through that phone. Therefore, I submitted it to the customer care center at 201, second floor, sagar plaza, laxmi nagar, metro pillar no.-70 on 9th October 2013. It has been almost over a month and no action regarding my complaint has been taken. The customer care executives say...
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krishh414
from Bengaluru, Karnataka
Nov 16, 2013
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No service support

i purchased a xolo Q700 on june26th with IEMI number: [protected], I had returned the charger back as it is faulty one on july 6th, but as of november they are still not giving any details about it, simply cheating customers by giving false promises....
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harimalhotra
from Kolkata, West Bengal
Nov 12, 2013
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XOLO phone Poor Service, Received the phone after 24 days in Damaged condition

Address: New Delhi, Delhi

Dear Sir,

I bought a Xolo X1000 mobile phone. After 3 months it started giving Battery Problem. The battery expended with body and as a result the display was disturbed. Prior to that I sent many emails to the company for it poor battery backup, Poor camera Quality etc. The set was given to F1 Info Solutions & Services Private Limited, Nehru Place, New Delhi on 5th October 2013. Company returned the set on 28th October...
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Berry123
from Chandigarh, Chandigarh
Oct 30, 2013
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Not able to trace my Q700 given at collection center for repair

Address: Chandigarh, Punjab

This is regarding complaint (Q700 model-Wi-Fi, bluetooth not working, Network problem, Touch problem, three alphabets i, n, l not working) as handset is only 1.5months old. According to complaint no.[protected] dated 7th oct, 2013 registered at customer care guided me to collection point. On 9th Oct, 2013 i delivered my handset at Sahib Services, Cabin No. 17, Sector 22B, Chandigarh. I call 2 times on customer care and info given by executives...
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saravana9
Oct 29, 2013
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not proper response since my handset reached their service center

Address: Tirupur, Tamil Nadu

Hello Sir, This is Arun Kumar from Tiruppur. My xolo q800 glass got broke and so i contacted XOLO CARE and they guided me to send my handset to F1 Services Chennai and said the problem will be rectified in 5 days. My complaint id is[protected] and IMEI No is [protected]. The following person (Branch Service Executive Chennai Xolo-CSD) contacted me when the handset reached F1 Service Center Chennai and said extra complaints and informed...
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avaneependse
from Yaval, Maharashtra
Oct 24, 2013
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phone not sent back

Address: Pune, Maharashtra

i bought a XOLO Q700 mobile handset in the month of july. due to a mishap, the mobile screen broke and developed a crack and the screen stopped working. i live in pune and they have no service centres here so my phone was sent to the Vashi centre. i was supposed to recieve a mail from them confirming the delivery of my phone and the amount of the charges i had to pay to get the phone repaired. i have yet not recieved it. i have been calling...
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