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Xolo Complaints & Reviews

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Updated: Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 61

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A
anshul7787
from Meerut, Uttar Pradesh
Jul 9, 2014
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Handset at company's end since 04-06-2014

Address: Meerut, Uttar Pradesh

Hello I bought Xolo Q900 on[protected], thinking of it as a good brand and assuming that the company would provide me good after sales support. The handset i purchased started malfunctioning within a couple of days. It started heating furiously and restarting by itself within minutes. I took the handset to the authorized Xolo Service Center in Meerut, on[protected]. The received the handset, providing the Worksheet no[protected],...
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poshtiwala
from Pune, Maharashtra
Jul 8, 2014
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Replacement Application of Xolo Q900 Handset

Address: Ahmedabad, Gujarat

I tried to call you so many times but you did not answer my single call in last 10 days. My self Dharmesh Poshtiwala, submitted third time my Xolo Q900 handset for servicing in Abhishek Technologies but still i did not receive back my handset.As this is the third time i got the problem & in 7 month from purchasing date, 3 month my mobile is in service center so I'm not satisfied with your service/ handset. And in February you ommitted...
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Kinank
Jul 8, 2014
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Xolo Q700i, given for repair since 2 months Job # 310000426395

Address: Ahmedabad, Gujarat

I purchased Xolo Q700i on January 1st and in month of April due to accident the touch screen broke and I gave phone to the service center in Ahmedabad to get it repaired. They gave me an estimate of Rs 5500 and it will be repaired in approx 20 days. Now it is more than 2 months that I have not received my phone in a working condition. On calling them multiple times, they just give fake time limits that it will be done in a week, etc. On telling...
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wajju27
from Bengaluru, Karnataka
Jul 8, 2014
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Delay in service order # 310000444541

Address: Bangalore, Karnataka

I have submitted by handset for repair under warranty on 19th May under work order #[protected]. yet every time i try to call the service center or Xolo care, noone knows when will I receive back my phone. This is the most pathetic service I have experienced from any company so far. Promoting new products isnt enough, if you guys dont look at the service Excellency, every soon you will perish from the marked. This is pathetic customer service....
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Mohini Dagar
from Bengaluru, Karnataka
Jul 8, 2014
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Pending at repair centre for 1 MONTH - Under warranty - Q800 - Blank Display

Address: Mumbai City, Maharashtra

I submitted my phone 'under warranty' set Q800 @ Xolo's Vashi Navi Mumbai service Centre after its screen went blank suddenly. Its been a month already since I have given the phone to them, and have not received it. No status is being told when I am calling continously. workorder number [protected]. submitted on 9th of June 2014; and no status update till date....
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Vidhya Rani K
from Bengaluru, Karnataka
Jul 7, 2014
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Battery Back up

Address: Bangalore, Karnataka

I am not able to use the mobile for one day complete use after charging the mobile for 100%. I am not able to use it effiiciently for my purposes as I have to keep charging my mobile very often as it is a new set and I have brought it recently only before 6 months. I am having the warranty card also for my mobile....
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Ateet D'Almeida
from Mumbai, Maharashtra
Jul 7, 2014
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Your Service is Fake

Address: Mumbai City, Maharashtra

MY WORK ORDER NO.[protected] IMEI: [protected] GIVEN DATE 06.03.2014 AND SEE WHATS TODAYS DATE My [protected] SIR Only my ( U ) buton was not working and ON/OFF key Your service is very poor, the worst people are working in call-center not giving the the proper information name Ajay they are saying go in service care and give me the donken No. and service care Mr tushar is saying That the handset is not in proper condition...
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Sarita Mitra
from Ahmedabad, Gujarat
Jul 7, 2014
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Xolo phone non response to complaint

Address: Ahmedabad, Gujarat

We had purchased a Xolo A500S from Flipkart as per bill dated 13 Dec 2013. (bill is attached) It developed malfunctioning in May 2014 - the vibrate mode would not stop, the phone was constantly vibrating. We submitted the phone to Xolo customer care at Ahmedabad on 26th May 2014 (the job sheet is attached). After 2 weeks on enquiry we were told by the customer care representatives that we will have to pay for the repair. This apparently...
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V ikas
from Gurgaon, Haryana
Jul 7, 2014
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Bad Quality of Sevice And After Submitted phone in Service Centre No Response

Address: Gurgaon, Haryana

Dear Customer, Thank you for your Email. Please share the complaint no of your handset with us, so that we can help you for the same. For further information, kindly call our toll free helpline[protected]Monday to Saturday 10:00am to 07:00pm) Regards, Xolo-Care www.xolo.in |Contact Us.[protected]Toll free) |SMS No. [protected] | From: Vikas Kumar [mailto:vikas.[protected]@32ndmilestone.com] Sent: 02...
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pankaj,jagga
from Delhi, Delhi
Jul 7, 2014
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Worst Service XOLO

Address: Gurgaon, Haryana

I had purchased Xolo A500s six months back[protected] and its display has gone. I showed this to F1 centre in gurgaon on 28th June 14 and they said it cannot be repaired here as we do not have parts and xolo do not allow us to repair set. I am really surprised . Its already 10 days gone and there is no update on set . Now service center F1 in gurgaon say it will take 15 days .what is this ? You service in charge amit wasan also do not pick...
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aashishgeorge
from New Delhi, Delhi
Jul 7, 2014
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after sale services

Address: New Delhi, Delhi

sir, i had bought xolo q1000 on 02.09.2013, due to some unknown reason the phone starting restarting on its own, i brought the same to xolo service centre located in kalkaji (JMV Technosol Pvt.Ltd, K-12A, Kalkaji, New Delhi-19.[protected] on 28.05.2014 (its still under warranty). the service center people told me to contact them after two weeks, i called up the toll free number and they informed me that my phone was fixed and it was pending...
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rchandra1826
from Pune, Maharashtra
Jul 6, 2014
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Xolo Mobile - Delaying by a very long time to repair the mobile display issue

Address: Chennai, Tamil Nadu

Respected Staff, This is regarding a Xolo mobile - Q1010i (dual sim) which my son bought on Apr 15, 2014 from mobile zone shop - Fountain Plaza, Pantheon Road, Egmore, Chennai. IMEI 1 no - [protected] and IMEI 2 - [protected] Around a week back, his mobile fell down in water in a small bike accident. The bike person hit his bike and then my son fell down. The mobile phone which was there in his pocket eventually fell down into...
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amitranjan236
from New Delhi, Delhi
Jul 5, 2014
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Feeling Cheated by Xolo and its service center at Ranchi

Address: Ranchi, Jharkhand

Hi, This is Amit Ranjan, I am from Ranchi, Jharkhand but due to my job I put up in Delhi. I am writing up this mail, after getting extremely unsatisfied responses and irresponsible behavior of one of yours Service Center named Max care, situated in Ranchi, Jharkhand. My case is, I bought a phone Xolo Q900 from Snapdeal.com with 1 year manufacturers (XOLO’s) warranty and 15 days Snapdeal return policy on 6th of March 2014 as a gift...
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maano17
from Chandigarh, Chandigarh
Jul 5, 2014
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Mobile not repaired and not replaced

Address: Chandigarh, Punjab

I bought handset of xolo brand on 17april, 2014. After few days handset started trouble. I approach to xolo care center at chandigarh(Durga Communication, SCO 371-373, first floor, Cabin-5, Sector 34-A) regarding this issue on 27, May 2014. My job sheet numbers are[protected] and [protected] Today is 5th july and still service center unable to trace and rectify problem even handset sent to delhi for 15days. They do not replace my...
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preet sharma
from Pune, Maharashtra
Jul 4, 2014
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regarding handset

Address: Agra, Uttar Pradesh

I purchase xolo q700 from delhi after 6 month it create prblm.i submit my handset to agra customer center they told me they solve the problm in 20 days but now its mire than 1 month.they nt respond properly always said abi cmpny s software nai aya.i want mt Y money back or a new handset....
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abhinav srivastava321
from Gurgaon, Haryana
Jul 3, 2014
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No proper response from the service team and the customer care

Address: New Delhi, Delhi

I have given my handset xolo q3000 to the service centre whose address is c/o ambe electronics j 40 1st floor Noida (uttar pradesh) pin code -201301 on 30/07/2014, and got msg from xolo that expected delivery date is 03/07/2014. but today when i called to the service team, they said that the h/s is is gone to the company and it will take 25 to 30 days, when i informed that i had got msg from the xolo that today is the expected delivery of...
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rakeshtp
from Kayankulam, Kerala
Jul 3, 2014
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Delay in Repair and delivery

Address: Thrissur, Kerala

Bought a XoloA600. Developed screen touch problems. Gave it o the service center, Service Point, Indira Nagar, Bangalore on May 20th 2014. Work Order No :[protected] . The mobile is with repair for > 40 days. "Call after 1 week" reply for more than 4 times. The mobile is still with them...
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Himanshu Chaudhari
from Mumbai, Maharashtra
Jul 3, 2014
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XOLO - The Cheater - Fake - Crap

Address: Vadodara, Gujarat

REPEATING SAME COMPLAINT Do you have any plan or something to provide battery as i can read complaints about battery availability since last quarter of 2013. I have asked for battery before 4 months and still no answer, on 31 may they provide me work order number but no guaranteed date for battery. (Work order number[protected] The worst service center from Vadodara, Gujarat as they told like "we can't tell you when...
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Darshit Prajapati
Jul 1, 2014
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Mobile exchanged with another persons mobile - also found in worse condition

Address: Ahmedabad, Gujarat

Model No. Xolo Q1000 Opus 1) IMEI No. - [protected] 2) IMEI No. - [protected] I purchased mobile dated[protected], with invoice number- DE2C6D/13-14/503 from snapdeal.com. I hardly used it for a month and then faced problem of hanging phone when any application running in few minutes, also faced audio fault when I attached handset with my mobile, I can be able to hear sound from only onside (left or right). Also when I charged...
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Karthi Keyan
Jul 1, 2014
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xolo q1010i

Address: Pondicherry, Puducherry

dear sir / madami bought a xolo q 1010i phone on may 27 th.on june 23 rd while i was watching a video the mobile s display suddenly got blank. i gave the mobile to guna electronics which is a local service center.they told me that they will give the mobile by may 30, but when i went there they told me that the mobile was sent to the comapany and it will take a time of 15 days to get repaired.i just used the mobile for just 20...
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