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Xolo Complaints & Reviews

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Updated: Jan 27, 2023
Complaints 1399
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1271
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P
pankaj2014
from Pune, Maharashtra
Jul 21, 2014
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Handset repair

Address: Vadodara, Gujarat

Xolo local service center - A.B.Communications, RC Dutt road Vadodara, Gujarat. I handed over my damaged mobile to Xolo service center 1 month before, also paid INR 4200/-. I received SMS from Xolo service that will get my handset on 16th July 2014. i visit local service center and did not get any proper answer only one sentence "not ready yet" I called Xolo toll free and come to know company centralized service center did not received...
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avks75
Jul 20, 2014
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Xolo Mobile complaint

Address: Valsad, Gujarat

Xolo Mobile IMEI__[protected] I have purchased my Mobile on 26th April and after one month its display got damaged.I was handed over to Xolo for repairing on 27th May but today I have received in dead condtion.Company is not ready to accept this issue and asking for more charges for repairing from customer. Kindly resolve......
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Ivan D'souza
from Mumbai, Maharashtra
Jul 18, 2014
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No repairs done even after 37 days of giving at service center

Address: Mumbai City, Maharashtra

Work order no.[protected]

Model name. Xolo q1000 opus
Imei no. [protected]

Problem - no network, pcb issue

I had purchased xolo mobile on 24th april, 2014. It developed network problem with in one month i.E. In first week of may, 2014. On contacting the service center they reset factory setting of mobile and given me, again same problem cropped in first week of june, 2014. I.E. Within...
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smarty heart
from Rajkot, Gujarat
Jul 17, 2014
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parts are not available in rajkot service center

Address: Rajkot, Gujarat

respected sir, I gave my mobile phone (xolo q800) in rajkot service center at 3/6/2014. nayanbhai check my phone and said ur key's are not working and touch screen defective and also not working. nayanbhai said when parts are come then i call you and called your phone. now 45 days are ovr but no phones and when i go their so nayanbhai said now part are not available so now what we do plss check ur store n also distributors n also...
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YOGESH SANGHANI
from Surat, Gujarat
Jul 16, 2014
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Approval letter for refund

Address: Surat, Gujarat

My xolo Q700i Phone Display Line & Battry Problems. I Submited Xolo Q700i Phone On 4-6-2014 xolo Service Centre Surat.But thay Have not given Proper Answer. I Called customer Car toll free No but not Revived My Phone In This Time. I Mailed On Five & More Time Xolo Email Id But Not Answer In current Date. I Will Not Revived This Phone Plz Case Back. Your company Phone is Good But Your Company Service is Very Very Bad I Not Like This...
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sach4389
from Lucknow, Uttar Pradesh
Jul 16, 2014
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Worst Service..XOLO

Address: Dakshina Kannada, Karnataka

Hi, I have given my handset for repair in Mangalore service center( Malsa Enterprises) Mangalore Karnataka. on 26 May 2014 which is within warranty period, till now I have not received my handset, every time I call to service center, they say it is not yet repaired.It is almost 2 months still I have not received my handset.This is worst service I have ever seen. Details mentioned below... Work order no.[protected] Model .X910 Date.26...
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mkbaikani
from Hyderabad, Telangana
Jul 15, 2014
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Mobile has not been returned even after 30days, handed over for service

Address: Hyderabad, Andhra Pradesh

Dear Team,
I have handed over Xolo Q2000 Mobile on 14th of june 2014 . still the company today has not returned it back .


i have purchased the mobile for Exams purpose as it was having big display . we were using it for online BOOKs to prepare for the exams . but already my exams have been started from 4th of july and was going to end on 19th . as per shecdule .


the purpose for which...
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Anand8889
from Chennai, Tamil Nadu
Jul 15, 2014
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Complaint Regarding Xolo Service Center Kalkaji Delhi

Address: New Delhi, Delhi

Dear Sir, My self is Anand i have a xolo a500s mobile set there is some issue in handset i was accumulated the handset on 25/06/2014 xolo service center K12 A Kalka ji new delhi. But 08/07/2014 as per discussed on phone[protected] Mr. Panday Ji, in Kalka Ji Service Center Delhi he told that your hand set is ready you can collect it. & when i reached at Service Center he told me that it will take 5 to 6 days more. when was said...
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sharsahas1
Jul 15, 2014
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Handset repairing, no response from xolo xare centre

Address: Pune, Maharashtra

Hello,

I gave a handset for repairing (touch pad problem). I was informed that it will be sorted out in less than month but its now more than month and I do not get response from XOLO care centre Pune. The person says "Company does not respond so its not our responsibility. If you want lauch a complaint or call company.

Below are the details:
Work order number:[protected]
Hand set model:...
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Aditya Vashishth
from Delhi, Delhi
Jul 14, 2014
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Not giving phone for more than 48 days

Address: Rohtak, Haryana

Respected sir,
I am aditya vashishath one of the resident of d-3 rana pratap bagh delhi-110007 .That i bought a mobile phone for rs 9900 xolo company model number q700 on 10-10-13 from rohtak of which i got warranty of 1 year. On[protected] i got a screen problem and on[protected] i go to service centre where they said that screen problem and company will repair it in 10 days after 10 days i go to the service centre and they said...
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Ass_shah
from Delhi, Delhi
Jul 14, 2014
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Poor quality service by the customer care executives

Address: Pune, Maharashtra

I purchased my xolo q1000s handset on 15th Nov'2013. Until last week (6th July'2014) the mobile was functioning properly, all of a sudden, the charger connector did not support my xolo charger and I could not charge my mobile. I tried with other USB chargers as well, however, result was same. I went to Xolo service center (authorised) in pimpri, pune, showed them the handset. They agreed to the issue and commented that we would need to replace...
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Rahul Madhukar Shete
from Solapur, Maharashtra
Jul 12, 2014
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Please Help Me I want my Phone back

Address: Solapur, Maharashtra

My Phone Xolo Q1000 was submitted to repair on 08 MAY 2014 at Jain Telecom Solapur Xolo Service Centre Maharashtra to Mr.Pravin Jain ([protected]). My Xolo Q1000 Problem is Lines On Display. The phone was send to xolo repair factory. The service center persons are not helping by any means. 23 - 25 times I have gone to their shop but no support. I contact xolo care 10 - 15 times but always replies "UNDER REPAIR and WILL BE DISPATCH SOON" but...
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andypriya
from Delhi, Delhi
Jul 11, 2014
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No response since one and half month

Address: New Delhi, Delhi

“..I had purchased a Xolo Q2000 phone
in December 2013.Suddenly on a day in May 2014 the phone stopped working.Touch screen
stopped working completely.Since the phone was in warranty period i gave to Xolo service centre near V3S Mall, East
Delhi hoping i would get it back repaired.Date was 31 May and i was told i
would get it back in maximum 25 days...but its more than ONE and Half month now
and i...
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Rohit khatri
Jul 11, 2014
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regarding xolo handset

Address: New Delhi, Delhi

Sir I gave my phone for repairing from last 45 days and they make many excuse when i go there for taking my phone back . sometime they said we need two days more sometime they said 5 days more . i m not able now for waiting more . so please help me in this case i want to my phone back with in 5 days other wise i will go consumer court for complaining...
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amar.jaiswal
from Bengaluru, Karnataka
Jul 11, 2014
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Xolo : Reported the complaint within a 24 hours of purchase

Address: Bangalore, Karnataka

Hi, I have purchased XOLO Q1000 Opus with build no. S027_20140318 on 18th of June and reported the complaint regarding the ear piece speaker to be intolerable, and pain in the ear because of very loud noise like an loud speaker. But the vendor asked me he will get back to me within in one day. Then the phone was send to the repair center and after that also there is nil improvement, it seams that they have not even checked the issue...
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khadijabakir
from Kolkata, West Bengal
Jul 11, 2014
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Complaint regarding poor service provided and humiliation faced

Address: Kolkata, West Bengal

It is very dissapointing to make this complaint about the service provided by your assistants. Its more than a month i have submitted my phone in d service centre for repair and till now there is no response and its really humilating . take a note and respond to me in the next 72hours or i will be forced to file a complaint on your brand in the consumer court for my aticle and humilation....
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funkyzz
from Mumbai, Maharashtra
Jul 10, 2014
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Phone not repaired even

Address: Mumbai City, Maharashtra

Phone model A600 given for replacement due to touch screen issue at service centre at vasai but not received the phone back yet even after 22-25 days. Name: Divya Pujari Model no: A600 Workorder number:[protected] Date of Submission: 18/06/2014 Place of service centre: Vasai...
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Lucky Suthar
from Mumbai, Maharashtra
Jul 10, 2014
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Not yet received my Xolo handset and unsatisfied answer

Address: Udaipur, Rajasthan

My Phone Xolo Q800 was submitted to repair on 13/6/2014 at Xolo Udaipur Service Centre Rajasthan to Mr. Ashok joshi ([protected]). My Xolo Q800 was completely down and not turning on. The phone was send back to Xolo Company. The service center persons are not helping by any means. 6-7 times I have gone to their shop but no support. I contact xolo care 10-12 times but always replies "UNDER REPAIR and WILL BE DISPATCH SOON" but Still not...
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Charnvir Singh
from Mohali, Punjab
Jul 9, 2014
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wasting time, no response, no service

Address: Chandigarh, Chandigarh

I bought a xolo q1000 from chandigarh in December 2013 (IMEI: [protected]) In the month of March it started showing charging issues and stopped working, the phone didn't switch on and wasn't being charged. So i gave it to the xolo service center. They said I will get back the phone in 14 days, but when i asked after 14 days they said the phone has been sent to Delhi for repair and will be back in a week. I again inquired about the phone...
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Pramodsoft11
from Mumbai, Maharashtra
Jul 9, 2014
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Service related issue

Address: New Delhi, Delhi

I bought New XOLO Q900 MOBILE on 19/03/2014.after three months my screen damaged . i have submit my mobile on 16/06/2014 at J-40 Sec-18 Noida Service center for repairing . when i contact at service center every time they says that part is not coming from company please contact customer care .when i contact customer care they says that they forwar my complaint to senior .i also write mail on reach us option of xolo site but there is...
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