Claimed

Xolo Complaints & Reviews

4.6
Updated: Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Xolo reviews & complaints page 65

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
snlkumar
from Mumbai, Maharashtra
May 20, 2014
Resolved
Report
Copy
Resolved

no response given by xolo care and regarding person

Address: Udaipur, Rajasthan

I have given my xolo B700 to service center One & half month ago and between this period my phone comes once and its problems not resolved so i send phone again.than after I went many times to service center and called them but they didn't respond me back that what happened with my phone . Once they replied that my phone will replaced by new phone till 1st may - 2014. but till now i have called so many times to xolo care & service...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dhanu35
from Pune, Maharashtra
May 19, 2014
Resolved
Report
Copy
Resolved

Mobile Battery Issue.

Address: Mumbai City, Maharashtra

I phone battery was swollen and wanted to purchase new Battery. I went to Maxcomm Services for battery replacement (Obviously by purchasing). But they said that they have recently opened the service center so they don't have battery in stock and I have to wait 15 more days for the battery. Waited patiently for 15 more days then called them (On 2 Feb )they said that it will take 8 more days for battery (Next friday 7th Feb) Called...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sathi31
May 19, 2014
Resolved
Report
Copy
Resolved

WORST COMPANY DONT BUY THIS BRAND

Address: Chennai, Tamil Nadu

Please dont think to purchase this waster brand. I am not advicing you I am saving your money and time from this waster xolo brand. please read the below mail change so that you will come know about this cheating company. still I am waiting for the reply and battery.(even I am in warrenty period ready to pay for the battery but not able to give) This is company is not able to give battery to the customer then think about the work of company....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VNJ
from Surat, Gujarat
May 17, 2014
Resolved
Report
Copy
Resolved

Battery problem

Address: Vadodara, Gujarat

Hi! I am Varun Joshi, from Vadodara, Gujarat. I have purchased a new Xolo Q700 on 11 Dec 2013 from SK Mobiles, Vadodara, it has very good features and infact i have recommended my friends for Xolo Q700 as a result now we have 5 Q700 in our group, but apart from features it has very low battery quality it drains from 100% to 40% very quickly in few hours of GPRS and gaming use. I am facing the same issue of battery draining but now...
Helpful
Found this helpful?
5 Comments
Report
Copy
V
Vishal JAhmedabad
May 14, 2014
Resolved
Report
Copy
Resolved

Don't buy XOLO at any cost

Address: Ahmedabad, Gujarat

I have bought Xolo q1000 opus before a month, and facing issues.
1. Now since last 3-4 days my phone lost coverage on both SIM cards! People call me and found me Not Reachable and I can see full coverage on mobile screen.
2. Music Player and Ringtone are not playing - complete silent, even I cann't hear if got chance to speak with any one. phone behaves completely unusual

I have called to customer care many...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mr.rautajit
from Mumbai, Maharashtra
May 12, 2014
Resolved
Report
Copy
Resolved

Avoid this company at all costs

Address: Pune, Maharashtra

Subject : Work order number[protected]. (XOLO- Q800)

Sir,

I have purchased XOLO - Q800s on 04 August 2013 (IMEI1- [protected] & IMEI 2- [protected]) with around one warranty period. After 4 month of purchasing I have faced a problem with that camera of phone not working so I submit the my mobile in your service centre at Cell Point communication located in viman nagar pune (Work order no.[protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Soham2893
from Vadodara, Gujarat
May 12, 2014
Resolved
Report
Copy
Resolved

Mobile Display Problem

Address: Ahmedabad, Gujarat

My cellphone model is XOLO A500s IPS And My Number Is [protected] My Cellphone is issue is facing second time i given my cellphone in care but my proble not resolve and givn me cellphone as itis so my display facing any time gone then after 1 hour no issue again and again this problem repeat so its my humble request to you please resolve my probme otherwise replace my cellphone ... soham j pandya...
Helpful
Found this helpful?
3 Comments
Report
Copy
J
Jignesh Sachdev
from Ahmedabad, Gujarat
May 10, 2014
Resolved
Report
Copy
Resolved

XOLO Q700 Battery - not available

Address: Ahmedabad, Gujarat

[protected] Complain no. XOLO Q700 - not able to get new battery from last 10 days. And All Ahmedabad Service Center telling me to wait for 30 - 80 days to get the new battery. Company is not responding for complaint. Xolo Care is telling me to get in touch everyday with Service station. They are doing nothing to help me. No one will wait for 30 to 80 days for new battery. Please do the needful. Thanks, Jignesh Sachdev M:- [protected]...
Helpful
Found this helpful?
6 Comments
Report
Copy
J
jaydeep bhatt
from Delhi, Delhi
May 6, 2014
Resolved
Report
Copy
Resolved

Spare not available and very cruel response from service centre

Respected sir, Since 1month by somehow I have lost my both lock key and Volume key.Since that day I am searching for the same at all service centre at bharuch and also near by service stations of Surat and Baroda.But sapres are not available.Without lock key this instrument is useless kindly do needful ASAP.Also i am trying to call on helpline no but I am never connectedt to customer excecutive and i am informed that we will call you back...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
siva.reddi
from Mumbai, Maharashtra
May 2, 2014
Resolved
Report
Copy
Resolved

Xolo Q700 Battery got swollen up

Address: Mumbai City, Maharashtra

I IMEI - S/N - [protected] - bought Xolo Q700 in last year August 2013, and it was not even an year that it battery got all swollen up (Similar problem is being faced by many other users). I went to the Service centre in Thane Maxcomm service center, there they told me that the warranty on the battery is only for 6 months. So I told them OK, I will buy a new one. Then they told they don't have it right now, It will be available next week(this...
Helpful
Found this helpful?
3 Comments
Report
Copy
R
RaktimSanyal
from Delhi, Delhi
Apr 26, 2014
Resolved
Report
Copy
Resolved

Horrible after sales service

Address: Kolkata, West Bengal

I purchased a XOLO Q800 phone in Oct '13. Everything worked fine till I accidentally dropped the phone and the screen ( glass ) broke. On Mar 26th, I visited XOLO Authorized Service Center in Kolkata - Balaji Enterprises, 46/31/1, Old Gariahat Road, Kolkata - 29. Spoke to the center manager Mr.Siddharth and was told the part will come after 7-10 days. I paid an advance of Rs.1500/- and was told they will contact me as soon as the part arrives...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rohitkumar.alpha
from Mumbai, Maharashtra
Apr 24, 2014
Resolved
Report
Copy
Resolved

Disastrous battery & service centre

Address: Mumbai City, Maharashtra

I bought Xolo Q700 and it was not even an year that it battery got all swollen up (Similar problem is being faced by many other users). I went to the Service centre in Mumbai (Charni Road), there they told me that the warranty on the battery is only for 6 months. So I told them OK, I will buy a new one. Then they told they don't have it right now, It will be available next week(this was in Feb last week). I went there next week then they...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vivekarena
from Kotdwara, Uttarakhand
Apr 24, 2014
Resolved
Report
Copy
Resolved

Service Center Overcharged for Spare Parts

Address: Dehradun, Uttarakhand

Dear Sir, I bought Xolo q3000 phone on 11th Mar 14. Few days back I fall down from stairs and my phone display got broken. I asked over phone to my city service center (Kashyap Telecom, Dehradun, Uttrakhand) what is the price for this spare parts. Mr. Kashyap told me 11500/- (Eleven Thousand Five Hundred). I got shocked because my phone cost is 19000/- and for the touch and display they said 11500/-. When I called up Delhi service...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nehacool88
Apr 23, 2014
Resolved
Report
Copy
Resolved

Mobile battery and CAll center/Service Center representative being rude

Address: Pune, Maharashtra

hi, My husband purchased XOLO Q700 mobile before 10 months. Its battery got swelled up within a year o[censored]se. The use was moderate but then also we got trouble with the battery. I personally visited the service center Cellpoint Communications service center in viman nagar Pune on 17th April 2014. they promised it that the battery will be provided by 21st april. but from 21st april to 23rd april 2014 i visited the center thrice at...
Helpful
Found this helpful?
9 Comments
Report
Copy
A
Ajitpal Randhawa Tarksheel
from Chima, Punjab
Apr 22, 2014
Resolved
Report
Copy
Resolved

Bad Service

Respected Sir/Madam, I have XOLO x500 (copy billl attached bellow ) handset . Sir i had submited my mobile for second time in bathinda XOLO care centre . Before this i had submitted on date[protected] in XOLO care centre Sirsa two times(for two months) but they return back as it as . Now warrenty of mobile will be pass on date[protected] . Sir Please take legal action . Thanks...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shailendran K
from Mumbai, Maharashtra
Apr 21, 2014
Resolved
Report
Copy
Resolved

Non repair of handset till date (i.e 21.04.14)

Address: Mumbai City, Maharashtra

I
have purchased one mobile phone
handset XOLO Q 500 in the month
of January 2014.From the month of mid February the phone started giving
troubles such as fast battery drain out, cell broadcast (Despite force stop
from setting menu) and getting non responsive during the use.


Hence
the same was submitted to your authorized service center on 11.03.2014 at Mumbai, whose address...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kirten mehta
from Pune, Maharashtra
Apr 16, 2014
Resolved
Report
Copy
Resolved

Battery of XOLO cell phone

Address: Ahmedabad, Gujarat

I purchased a XOLO company cell phone on August 8, 2013. In starting of March the battery became swollen and due to this the phone stopped working. It has been around 45 days now and I have been to many service stations of XOLO that the people of XOLO tell me to go but I am not getting any proper answer as to when will I get a new battery. No one is helping and so please look into this matter seriously and please result in me getting a new...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
Sunil Kumar 'Neo'
from Mumbai, Maharashtra
Apr 12, 2014
Resolved
Report
Copy
Resolved

Cell phone getting switched off

Address: Bangalore, Karnataka

Hi, my Name is Sunil Kumar. I bought a Xolo A500s IPS on 19th of March. The phone has already started to give a Lot of problems by Getting switched off every now and than. Once the phone gets switched off automatically, its takes minimum of 4 hours to get on again and i have tried every alternate way the customer care told me but in vain. This is continuing from past 4 days and now i Am facing a lot of problems as i got only one phone. Customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vks singh
from Delhi, Delhi
Apr 11, 2014
Resolved
Report
Copy
Resolved

Xolo is world's most frauds company

Address: New Delhi, Delhi

i am vikas singh n i work in zee news. I hv submitted my phone for repairing, but due to careless response xolocare is not supporting me i hv called 20 times and i hv all recording. Service center is not answering and not repairing my phone. As soon as possible solve my problem otherwise i planning to lodge a complaint in consumer court. Take it very seriously. Xolo care is world's most worst care. Vikas singh [protected] imei no....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavesh Kaushik
from Mumbai, Maharashtra
Apr 9, 2014
Resolved
Report
Copy
Resolved

Brand new phone is defective

Address: Hisar, Haryana

I am Bhavesh Kaushik resident of 20, Yati Nagar, Hansi, Hissar, Haryana. My elder brother Bhagwan Kaushik was criticaly ill and in ICU so I had to go to Mumbai, en route my old phone started malfunctioning so I purchased a new phone XOLO A500S from Gourav Telecom (shop No.1064) in Bawana, Delhi and after that boarded my flight to Mumbai.
I had to switch off my phone during the flight period. After landing in Mumbai I tried switching...
Helpful
Found this helpful?
1 Comment
Report
Copy