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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024

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Refund of Cancelled Flight tickets | PNR 5H2FXF

Payment deducted but no booking confirmation or refund

Refund for Failed Transaction.

Not getting refund for cancelled flight from Yatra.com

Urgent: Payment Deducted but Booking Not Confirmed - Order Booking Reference #2101240076789

Most useful Yatra Online / YatraTrip.in reviews

Ticket not booked but amount got deducted

Unconfirmed booking

Cancellation Protection Policy not received

Money not refunded

Hotel room cancellation No Refund

No refund since 15months for a cancelled international flight.

Featured Yatra Online / YatraTrip.in consumer stories

Failed to provide service

Refund of my unbooked flight

Credit shell not visible (BDU6MI)

Yatra Online / YatraTrip.in reviews & complaints page 115

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Address: Alappuzha, Kerala

We had booked a Trip to Alappuzha Kerala through Yatra on 23/05/2012, Vide Booking Reference # YT9593071. The Booking was for 2 days stay in Punnamada Resort & 1 day stay in JCT Houseboat. The Stay in Houseboat was for[protected] to[protected]. However on[protected] we got to know from our resort that there is a strike going on by Houseboat association & all the bookings have been cancelled. (This was supposed to be notified to us...

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Address: Maharashtra

I brought a air tickets from Yatra for CCU-MUM-DEL-FRA for 25th August 2011 and return on 31st October 2011 tickets brought on DATE 23AUGUST11 ...
However i travelled out of india on 25th Aug 2011 and got married in germany , so i could not get the ruturn flight from Frankfurt to ccu and it was a No-Show status....
On contacting the Air India office more than 2 weeks earlier they said that the partial fare along with the taxes...

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Address: Karnataka

I booked 3 each,air tickets from Bangalore -Pune, Indore -Porbandar & Porbandar to Bangalore, on 8 th of June with yatra no. [protected]. in that twice tickets were booked in the name of Nandini gd, ( MY father's name was missed out in the list) when i contacted them, they said, i have to cancell one of the ticket in the name of nandini gd( Twiced booked) & reebook it in my father's name. i did that, they have deducted the...

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Address: Tamil Nadu

we hav booked 2 air tickets on yatra online pvt ltd on 20th march at 12.18.pm in the name of dr rajendran and dr.thenmozhi nirmalson.ticket details-2 tickets from banglore to mumbai on 8th april and 2 return tickets from mumbai to banglore on 13th april.our referance no. is [protected]. we cancelled return tickets on 12th april in mumbai airport and we hav receipt for the same.we hav not received the money for the cancelled tickets.kindly...

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Address: Pune, Maharashtra

I had to cancel my ticket and for the same I tried canceling online 100 times on the YATRA website, but each time I press on "Cancel E-ticket" option. Following error occured:

System encountered a technical problem while processing your request.
Sorry for Inconvenience,Please try again or call to our customer care services

And I couldn't cancel my ticket. I tried calling customer care and...

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Address: Gujarat

I had a very bad experience with yatra.com. I booked hotel for 5 days (30th may to 3rd june). when i reached dubai (regent palace hotel), i was told that my booking was from 31st may & they can arrange a room for me but if yatra doesn't pay then i have to pay.

On 3rd june Airport transfer was supposed to come at 6:30 and they didnt came and i catch taxi to reach airport.

Pathetic service from yatra....

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We had booked a holiday (YT9592756, for Ladakh ) by paying 100 % advance money to Yatra.com Booking Reference : YT9592756
Booked By : Shradhanjali Pradhan Booking Date : 5/23/2012 11:33:10 AM. Inspite of repeated reminders and phone calls no one is giving any confirmation or details or vouchers for the travel. Each one is passing the buck on someone else. Have made 4 calls since morning ( with a total waiting time of half an hour)...

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Sir,
Yesterday on 28 May I booked a flight ticket from yatra.com, yatra ref no. [protected] which after payment showed as nonconfirmed; while the flight details were Indigo 6E-307 from Delhi to Hyderabad scheduled for departure at 8:35pm on 28 May. Mr. Manoj called from yatra.com asking whether to confirm the flight that I had booked. I agreed for confirming it and then he provided the confirmed booking airline PNR no as NGGZDD. In...

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Address: Hyderabad, Andhra Pradesh

yatra booking number 9600975, 2 tickets were booked from hyderabad to chennai, indigo did not allow me and my daughter ( infant ) to board as yatra had not paid the infant fare to indigo.
this is gross cheating , I missed an important travel meet to Mumbai , who is responsivble for this , we need a full refund and a compensation for the same...

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We booked a kashmir holiday package with yatra for 17 - 22 May 2012, advance booking was done one month back and full payment done 4-5 days prior to travel date. ( I booked with yatra one month back because the customer care person I was contacting for the details, requested me to book it on that day itself. Actually he was begging me to book the package and as a person of little bit kind heart, I fell for his trap, I was under the impression...

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Address: Mumbai City, Maharashtra

Booking Information Yatra Reference Number: YT9273626
Yatra Voucher Number: A-196323
Supplier Ref Number: YT9273626
Booking Status: Confirmed
Yatra Voucher Date: 14 MAY 2012

Hotel : The Heritage Home (Kathmandu Fly n Stay)
Address: Thamel,Thamel,,KATHMANDU,Kathmandu[protected]
Phone:[protected]

After doing a full payment 1mnth in advance the journey...

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Address: Dehradun, Uttarakhand

READERS : Please......Please......Please......Please......

Dont EVER Use this website for your any kind of booking....
The Cmpany is a big FRAUD.....

This is in reference, to my booking made with yatra.com and having a very bad experience with yatra.com.
I made the bookings on 24/April/12 for Shimla & Manali (7 nights,8 days) (Holiday Package : Yatra ID/REF No.: 9407640) depositing full payment...

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Address: Bangalore, Karnataka

The payment was taken against an airline booking confirming the fair on a mail and asking to revert back with the confirmation which was done. Later the next day the agent revert back stating the fair has changed and need to pay the difference amount.

This is like getting the customer to monetary commitment and advising to pay the difference amount and not standing by the amount confirmed on mail.

Kindly advice...

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This is regdg Yatra Incident #:[protected]when I used this as reference in the last 6 calls), each time the unprofessional executive kept asking me for the PNR # and also what is complaint. I am shocked to see such poor infrastructure and service from a travel portal.

I logged 2 complaints on the same incident # on 2 May 2012 and have yet got a formal reply after 7 days. I have moved the complaint and am sure to send legal...

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Address: Agra, Uttar Pradesh

i had booked my trip from delhi to bangluru on the month of february but i had to cancel it one week before departure date.but they are not refunding the amount ie.18000rs. they are giving me only 1200 rs. in return.my ref. no. is YT8851129....

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I had booked a ticket through yatra.com for travelling from New Delhi to Bangalore on Sunday, 1st April, 2012 (my ticket no. was [protected] and my booking number was [protected]). But when I reached the airport, the airlines told me that my ticket has been cancelled by yatra. When I called up yatra's customer care, they said the ticket is confirmed and I must negotiate with the airlines. After being abandoned by both sides, I had to...

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Address: Delhi

Booked two tickets for America ( 31/4/12) and opted for their sooo advertised cash collection facility from home.After continuous reminders for 15days finally received a call from some Amatek company.asking forpick up of remaining amount from my office address late in the evening.The person said that they wont give any acknowledgement of receiving the money abd if a draft is given then it should be on the name of Amatek and no receiving will...

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Address: Sonitpur, Assam

Dear sir/madam,
I had an emergency to go to Delhi from guwahati on 14.04.2012.So on 13.04.2012 I contacted Yatra.com for the tkt.As they told to pay through credit card,I paid the amount.At about 13.23pm I got the sms from yatra that we have received payment of Rs4853.00 against Yatra ref number 9321979.they told me that they have sent me the tkt through mail.But I did not receive the same on my mail.I called up,they told within 1/2...

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Address: Cuttack, Odisha

i had booked air ticket from bhubaneswar to delhi round trip journey for 3 persons through yatra.com on 3-4-12 in indigo air lines.my yatra reference no was [protected].the travelling dates were 10-4-12 and 13-4-12. then i cancelled the trip for one person on 9-4-12 through yatra .com.i recieved one email and sms on my mobile stating my cancellation was successful and i ll be refunded an amount of Rs 10531 within 3 days or a maximum of 7...

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Address: Uttar Pradesh

i have booked my journey on 1st week of february of flight from delhi to bengluru for 22nd of february and returned on 24 february 2012 through YATRA.COM.but some unavoidable reason i cancelled my programme and informed to yatra.com agent on 16 february to cancel the ticket and also my hotel booking as well.they told me that they will cut cancellation charges and refund the balance amount with in 7-10 working days .but till now there is...

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