Submit a Complaint
Claimed

Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: Jul 3, 2023
Complaints 535
Resolved
238
Unresolved
297
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Zerodha

Having problems with Zerodha?

File a complaint and get it resolved by Zerodha customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Stock Market
Zerodha

Recently resolved complaints

View all complaints

Most useful reviews

46
Pan verification failed
10
i am not able to open my account with my number. your mobile numbers already registered. this error shows.
16
largest unauthorized trade/square-off

Zerodha reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vrgvn101
from Bengaluru, Karnataka
Jul 19, 2017
Report
Copy

buggy software and poor customer support

Address: Bangalore, Karnataka, 560001
Website: zerodha.com

The pi software is very buggy and their customer support is very poor... I opened a case and 3 days over no support and their call center staff is very rude one of the guys said he is not brahma and he cannot do every thing they are just fooling people with lower brokerage name, they also opened a mutual fund and transferred customers money without the consent of the customer.

Donno what their ceo is doing. They are expanding...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chirag1774
from Gurgaon, Haryana
Jul 18, 2017
Resolved
Report
Copy
Resolved

charged for account opening but no account in 3 months

Website: zerodha.com

Hi, i have been a long time stock investor and use icici as my broker, once i got to know about zerodha i was excited to sign up but little did i know that it would be the most harassing process i have ever experienced as a customer. I signed up online in 3rd week may submitted my documents, there was a discrepancy on my statement thus i was asked by abhinav (Zerodha employee) to upload/share another statement. I emailed it to him few days...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Sandeep 2323
from Hyderabad, Telangana
Jul 14, 2017
Report
Copy

I paid 500

Address: Warangal, Andhra Pradesh, 506101

Please refund my money i have paid for opening account now i don"t have all documents please refund my money i will open account later now i need my 500 back please refund i have no required documents after having required documents i will open account now please refund my 500 as soon as possible i want my money back i am in urgent need of money please refund my 500...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sonupreeti64
from Dehra Dun, Uttarakhand
Jul 6, 2017
Report
Copy

Unethical charges other than brokerage and taxes

Address: Dehradun, Uttarakhand, 248001
Website: zerodha.com

Sanjeev sachdeva 10, rest camp, east second, Dehradun (uttarakhand)
mobile [protected]
CLIENT ID : DS2526 with ZERODHA stock broker, Bangalore SEBI REGN NO: INZ[protected]
zerodha daily charges from rs 23 to 1115000 in lieu of "call & trade charges" for the small trading account of Rs 5000
how a small trader can afford such a big loss.
intraday trader who uses bracket orders if purchases 1 by 1 shares of Rs...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
Hemanth CA
from Visakhapatnam, Andhra Pradesh
Jul 5, 2017
Report
Copy

Complaint about zerodha kite interface development for derivative trading

Address: Hyderabad, Andhra Pradesh
Website: Zerodha kite

It becomes very difficult to trade derivatives in which prices are changing at every fraction of time with your interface where each time i have to enter the all detials of strike price of the derivative and the drop down list provided is also not displaying comphrehensive list of strike prices. Because of this, sometimes i am losing the trading oppurtunity.

Please work on to develop a better interface for derivative trading...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shrey Aggarwal
from New Delhi, Delhi
Jun 24, 2017
Report
Copy

Fraud Activity with Consumer

Address: Bangalore, Karnataka, 560078
Website: zerodha.com

Last Month I have given Rs 300 to Zerodha to open Demat and Tranding Account. After a while they asked me for the documents and provided all the documents to them. Now due to there process issues they are not able to open the account. When I asked them to please refund the amount they said they cant refund it . I requested them either please open my account or refund the amount Rs300, but they are not listening to me and doing nothing. Please...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
swa gadam
from Bengaluru, Karnataka
Jun 16, 2017
Report
Copy

Zerodha doing fraud with crappy software

Address: 560078
Website: zerodha.com/contact

Close your accounts in zerodha asap. Your will never see profits with zerodha as it is eating up your money using their fraudulent software.

All the complaints from other people are correct. I also experienced same issues. It is not showing correct average prices, correct purchase prices, limit orders not getting executed, charging irrelevant brokerage fees with out prior notice and the list goes on.

Also their...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jash Panchani
from Rajkot, Gujarat
Jun 12, 2017
Resolved
Report
Copy
Resolved

Account opening related

Address: Rajkot, Gujarat, 360001

I have applied to zerodha for demate account open, but after a month doesn't progress and my cheque also cleared before 15 days. But still date i havn't received any username and password from zerodha on mail. And no one response proper way, very bad customer service. I have contacted both broker and custmer care, but not receive proper answer from them till date....
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kondetisiva_87
from Hyderabad, Telangana
Jun 5, 2017
Resolved
Report
Copy
Resolved

Frequent deductions

Address: Hyderabad, Andhra Pradesh, 500081

Hi,

My client ID is AS1090. Zerodha is deducting around 16-22 rupees from free cash in my account, Even though i have not done any transactions from past several weeks. I have notified them earlier regarding this issue by writing a mail to them. They say they are only deducting DP charges which is around 15.53. But when i check the ledger there is other deductions which are not showing up in ledger. I maintain a excel of each...
Helpful
4 other people found this review helpful
4 found this helpful
4 Comments
Report
Copy
S
sharetrading
May 31, 2017
Report
Copy

Zerodha is not closing my trading account even after six requests

Address: 560078
Website: zerodha.com

I am currently abroad, I lost 1.5 lakh by trading in Zerodha, in past 6 months, I have asked Zerodha to close my trading account by sending email to Zerodha support, as I got addicted to trading, I am continuing to loose money but Zerodha always ask me to courier me a signed form. I think company can not force people to send a signed form to close online account.

I am also getting SMS Spam from unknown number asking me to buy...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mohitnkm
from Delhi, Delhi
May 29, 2017
Resolved
Report
Copy
Resolved

Stock avg. price issue

Website: kite.zerodha.com

Hi,

Since last few days, Kite 'not showing' or 'showing incorrect' average price. Also its showing incorrect hold quantity.

Because of that i lost my thousands of rs. i sold out my stock because stupid application avg. issue.

There's no communication from Zerodha side on this issue which is more worrisome, as I can see similar issues reported by other users in this forum.

Even after...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Touhid Hassan Khan
from Indore, Madhya Pradesh
May 29, 2017
Resolved
Report
Copy
Resolved

Regarding relevant deductions

Address: Indore, Madhya Pradesh, 452001
Website: ZERODHA

Sir for ur kind information i m customer of zerodha my account id is zz9362. I think so from last few days u r deducting irrelevant amount as brokerage taxes etc. As on last friday u were deducted rs 273 without any relevant reason after calculating brokerage and all the amount doesnt go 273.
So kindly consider my complaint and give me revert as soon as possible.
Ur executive told that immediate action will be taken but till...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RajaRajan Manickam
from Delhi, Delhi
May 19, 2017
Report
Copy

Lost around 1.3 lakhs due to order did not execute as mentioned.

Address: 560103
Website: zerodha.com

Hi,

I play with Future and options and using zerodha. Recently i bought few lots under PUT. Price reached some where around 94Rs. I requested exchange to sell. But, later came to know it was not executed due to there server issue. Next day my value gone down to 0% from 1.3 lakhs.

This is not first time with zerodha. Please let me know how i can receover my losted money from them. One person told, end of the...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunaakash
from Ahmedabad, Gujarat
May 12, 2017
Report
Copy

Don't believe Zerodha

Address: Bangalore, Karnataka, 560078
Website: Zerodha.com

Not at all trust worthy services. First i payed my amount online and the i got a call from a sales asst manager anilkumar, banglore. He said he will send a person to my address to collect the proofs i need to pay rupees 100. But no one popped up for next three days then i called him (I called him). He simply said no one is available can you go to near by office and do the process. I clearly said i cannot as i m busy with other works. Then...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amitabh123in
from Bengaluru, Karnataka
May 11, 2017
Report
Copy

Incorrect data on Kite and PI portal

Address: 560066
Website: kite.zerodha.com

Hi,

Since last few days, Kite and pi UI's are either 'not showing' or 'showing incorrect' average price. Also its showing incorrect hold quantity.

I also have account with other broker, were in last 5 years have never faced this kind of issue. I was planning to slowly move to Zerodha but with this kind o[censored]I behavior it's shaking my decision.

There's no communication from Zerodha side on this...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
Unix
from Brajarajnagar, Odisha
May 11, 2017
Report
Copy

Equity trade

Address: 600015
Website: www.zerodha.com

Hi do equity and due to avg cost not showing correct I lost 8k .mine is less compared to others who complained . I suggest all
Zerodha clients to close the account when possible and some one can take serious action against them . As they are playing with live databases and making their clients fool saying it will be fixed end of the day everyday . Isn't there any regulatory body whom we can complain so that they can take serious action...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
ghantej
May 9, 2017
Report
Copy

A big Zero for Zerodha

Address: Ludhiana, Punjab, 141001

I thought zerodha was a good broker.. But what happened on 8th may 2017 was a disaster and it has become really a zero (Worst) broker after that... Apart from order management issue, their customer care was worst, which gave up on that day and were non-contactable on +[protected] or other numbers they gave for support... And finally when i was able to contact their delhi branch (I am glad they picked the phone because chandigarh branch...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mangaraju Salapu
from Adoni, Andhra Pradesh
May 8, 2017
Report
Copy

Technical problem in zerodha app

Address: Visakhapatnam, Andhra Pradesh, 530001
Website: Zerodha

My user id is pr1655, i was trading in intraday and i could see rs18500.00 in positions but i was not able to square off. I lost all my profit and i lost rs 28000.0 extra, all total i lost 18500.0+28000.0= rs 46500.0. I just want know who will be responsible for this, who will pay me. I please mail me the justification. I am very serious... Pls reply...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
MS_Chauhan
May 8, 2017
Report
Copy

Loss due to zerodha system issue

Address: Bangalore, Karnataka, 560078
Website: zerodha.com

Due to Zerodha system issue. I could not able to sell my stock. It was trading at +4000 and I couldn't sell. I tried calling support team but It was busy whole day. After 1 or 2 hr, it started working. By that time my stock went Rs -9000.
So I had to sale my stock with 9000 loss. similarly it happened to other stock as well. I've attached reference screenshot. Please help me refund my losses atleast. I have attached screenshot positive...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AkshayKalwar3103
from Mumbai, Maharashtra
May 8, 2017
Report
Copy

Stop loss order was not cancelled automatically and its was also not getting cancelled manually

Address: 400705
Website: zerodha.com

8th May @ 9:22:49
I placed an BO for buying Nifty @ 9328 with Profit Target @ 9356 and Stoploss @ 9334.1
First buy order executed and after that i was trailing Stoploss
After some time Stoploss and Profit Target was not modifying
It was my luck that nifty reached till 9356 and my profit target was executed @ 10:50:29
However the as the stoploss order should have been cancelled automatically but it didnt
I...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Unicon
2.9
(259)
Equitics Global Research
3.1
(223)
Angel Broking
2.7
(1158)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR