Claimed

Zomato Complaints & Reviews

1
Updated: Dec 25, 2024
Complaints 7829
Resolved
704
Unresolved
7125
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 58

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Humanbeing9100
Jul 16, 2022
Report
Copy

Delivery person of zomato

He is very rude and he is very cheated person y r u recruit this type of person very shame on u Zomato pls avoid this type of people very worst. He came up to beat me his name khajamohideen ([protected]) chennai delivery person pls take a action on him....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit567kumar
from New Delhi, Delhi
Jul 16, 2022
Report
Copy

Delivery boy not deliver the order and they cancel order without refund

Address: B4/3 4th floor executive club wave city ghaziabad

I have odered food and use current location mention complete address of mine.
Due to their Map issue they have picked up some other location around 10 km away.
Delivery boy refuse to come
Zomato execute call me and said we will refurnd the amount due to some tech issue it was placed some other location.
Now they are saying we can refund as you have cancel the order.
Its 3rd continous time i am facing such...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bangi rajendher
from Hyderabad, Telangana
Jul 16, 2022
Report
Copy

Delivery

Address: 3-19 lingampally near sai baba temple

Hallo sar/madam I am bangi rajendher my id has deactivated.please active my id num-FE2008165 please sar/madam I am requite please active my id I work Zomato...🙂...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Himanshu Nagori
from Gurgaon, Haryana
Jul 15, 2022
Report
Copy

More discounts and incentives to non zomato pro plus members.

This is Ritika Jain with email ritika.[protected]@gmail.com. I am a zomato pro plus member. In my office, I tried ordering some food where bill value after all discount was 398 rupees. However, I also checked same on my friend's phone who not even pro member, the amount payable was 319. There was one coupon code (TRYNEW) which was giving him Rs 100 discount, but same was not shown and applied in my zomato ID. We paid 2k per year for proplus member...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Souravnoni
from Hisar, Haryana
Jul 15, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
Report
Copy

Active my block rider ID

Address: Hisar

Namestay sir mera name Sourav h.. meri id FE 1725767 h.. main Zomato se 1 se joda hu.. customer dispute ke karan meri id block kr de gye Zomato dwara..maine customer se mafi mangi or unhone maaf bhi kr diya or Zomato ko mail bhi kr diya or team leader Umesh g ko bhi bol hai.. sir kirpa karke meri id on kr di jaye taki m company se dobara se jud jaun or apna ghar chala saku.. in future meri tarf se khabi complaint nhi aayegi company iska m...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Insafb
Jul 14, 2022
Report
Copy

Refund of denied orders

My orders have been cancelled multiple times and i do not get refunds.
The only thing they say is
Your refund is initiated.
I didn't get my money on multiple occasions....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kalpanamishra
from Patna, Bihar
Jul 14, 2022
Report
Copy

Paytm money deducted without knowledge

On 13th and 14th July 2022 there was a transaction from my paytm wallet of amount ₹261 and ₹621 which unknowingly got deducted. I don't know what was the order and it was not done by me. Also i didn't receive any message or any order from regarding payment. I am attaching below the order no. For reference. Please convey this request as early as possible & resolve the issue. Thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mosimansari
from Anand, Gujarat
Jul 14, 2022
Report
Copy

My Id inactive disabled

Address: Anand Gujarat

My I'd inctive bta rha h plz I'd active kre me fir see zomatoe odar delivery krna chta hu plz activate kre I'd FE I'd 179347...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Imam321
from Delhi, Delhi
Jul 14, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Report
Copy

Verification pending

Sir meri id bank ki bajha se panding he...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay2131
Jul 14, 2022
Resolved
Report
Copy
Resolved

For my Minimum guarantee pay guarantee

Zomato camp Zomato company ne Bina kisi vajah se Meri id se minimum guarantee pay hata Diya hai jiske Karan se Meri earning bahut low Ho gai hai pahle Meri earning 3500 rupaye hua karti thi lekin ab Meri yad nahin[protected] ke aas-paas Aakar atak Gayi hai...

Meri ID mein ming activate kara de...
Helpful
Found this helpful?
Write a comment
Report
Copy
Website: zomato

Order was not delivered to me and even customer care person also not able to contact delivery guy, So customer care executive has cancelled the order and communicated to me that We will initiate the refund amount of your order but now its 10 day I did not get any refund till date.
In mail also they are responding regarding the refund amount....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dani1926
from Chennai, Tamil Nadu
Jul 12, 2022
Report
Copy

Account has been terminated

Address: Royapettah

Id:FE1934111
Please activate my account...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
govind nautiyal
Jul 12, 2022
Report
Copy

Order not delivered and the time shown is wrong

Address: #626 Pind nada naya gau

Me order the cake but Zomato not delivered my order and cancelled my order without my permission...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjeet k2k
from Rohtak, Haryana
Jul 12, 2022
Report
Copy

App issue

Address: 139-p sec 44 gurugram haryana 122002

My ID is suspended due to bgv failure....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SudhanshuKaushik
Jul 11, 2022
Report
Copy

Zomato Auto Debit of Rs. 1122 from Paytm Account

On 11th July 2022 at 12:44pm, Rs. 1122 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
Looking forward to earliest resolution,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kavyakhullar200
from Ludhiana, Punjab
Jul 10, 2022
Report
Copy

CoD option is not available

CoD option is not available on Zomato...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Guri chouhan
from Jalandhar, Punjab
Jul 10, 2022
Report
Copy

Zomato Id verification pending

Address: Rajpura
Website: Rajpura

Zomato I'd verification panding...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
interesting facts in kannada
Jul 10, 2022
Report
Copy

My Account Is Terminated Please Resolve

Address: Gadikoppa, Shimoga, Karnataka. 577205

Hello Sir. My Name Karthik AV And Iam New In Zomato My Id Is Terminated. Please Resolve This Problem As Soon As Possible.

My Id : FE1772844
Number : [protected]
Name : Karthik AV
Location : Shimoga, Karnataka....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushsahu564
Jul 9, 2022
Report
Copy

ZOMATO-ID Profile verification is pending

Address: Durg

Sir my id verification is on pending.
Waiting time (2-3hours) but still 1.5months
Completed but still process is on pending
My phone number [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
hmrbjsa
from Bengaluru, Karnataka
Jul 9, 2022
Report
Copy

Delivery person walks in without change

Address: Bangalore

The Delivery person walks in without change and expects a Rs 150 in tip on an order value of 350 Cheesy...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR