[Resolved]  ACT Fibernet — act delay in setting up new connection at beerumguda

Address: Hyderabad, Andhra Pradesh, 502032
Website: portal.actcorp.in/web/hyd/home

I have paid 500 rupees to set up a new connection but still there is no one to install the act fibernet and when they took money they said there technician will come in a day and fix the connection in a day but it's been one week nobody turned up till now and i'm calling them continuously nobody is lifting the call even the one who took money from me his name is hari from beeramguda is not responding to phone calls. This is a very pathetic service from act fibernet internet. They give lame excuses that technician is not available or the box is full in my apartment they need to install a new box.
My phone number is [protected]
Address : sai mg residency near sai baba temple beerumguda
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Jun 26, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
ACT Fibernet Customer Care's response
Hi Purnima,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
May 17, 2018
Updated by Purnima29
It's not yet resolved.
I am still waiting for the connection
Verified Support
May 21, 2018
ACT Fibernet Customer Care's response
Hi Purnima,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in.

Regards,
ACT Fibernet
 
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