[Resolved] ACT Fibernet — failure of service

SatyamSurendra

from Agra, Uttar Pradesh

May 22, 2018

Address: 560103

Hi

My act fibernet connection is not working for the last 14 days, and inspite of repeated complains everyday, there has been no action taken yet.

The nodal officer number is always out of service. I sent an email to the nodal officer and they dont reply back. Customer service keeps giving an automated reply and never escalates my call to any senior management. Ticket no : [protected]

Complete failure of service!!

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Jun 26, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

ACT Fibernet Customer Care's response Hi SatyamSurendra,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet

Verified Support

May 25, 2018

ACT Fibernet Customer Care's response Hi, we believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, SMS TC HELP to[protected] from your registered number and we will be at your assistance.