[Resolved]  ACT Fibernet — no response from appellate and bill is generated every month even on disconnection

Address: 560017

Website: www.actcorp.in

I have raised disconnection request in the month of february(On 10th Feb). Disonnection has happened but still feb month's bill is generated. I have paid even feb month's bill extra to get rid of ACT. Everyday 4-5people call on this and someone asks shall I send somone to set the box, someone asks is your connection working, someone asks you raised disconnection request so shall we disconnect. There is no co-ordination between people. After lot of mails to appellate, someone called and said he will re-activate the connection and waive off the extra bill that I paid. Even the setup box has been removed from my house. But no response further and another 2 months bill is being generated again(Mar and Apr). No response how many ever mails are written to appellate. Literally experiencing hell because of their reckless behaviour towards customer. I have clear e-mails requesting disconnection.

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