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Adidas Complaints & Reviews

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Updated: Nov 28, 2024
Complaints 1046
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161
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Adidas reviews & complaints page 2

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A
anon1234
Oct 18, 2023
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Amount got debited but order not placed

Ordered the Argentine 3 star player version jersey. The amount of 6, 799 got debited but the order was not placed....
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Ranit Saha
Oct 12, 2023
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Delay in Refund

I want to state that I have made a return of a shoe on 25th September 2023 which was ordered by me from the official website of Adidas and a mail was sent to me from Adidas stating that the quality Check has been completed on 27th of September 2023. But it's been for than 10 days now, I haven't received neither my refund of Rs. 1349.50 nor any link for refund. I am highly disappointed with the refund policy of Adidas.

Order...
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G
Gauravsahani07
from Pune, Maharashtra
Oct 8, 2023
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Adidas shoes | Money deducted but payment failed

Hello,

I had placed an order for Adidas shoes on 6th Oct, 2023 worth 1979 INR. In my first transaction, I made the payment through debit card and money was deducted from my bank but payment failed and order was not placed. Please find attached screenshot for your reference.

I placed order again with cash on delivery as option and it was placed successfully. The order number for successful order was AIN04375950.br...
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Dear sir/mam,

I ordered adidas shoes from adidas.co.in on 05-Sep-2023 Order Number: AIN04241031 and on 11-Sep-2023 I made the return request.

The product was picked up and i received the mail on 14-Sep-2023 that my refund will be provided within 14 days but since my payment was cash on delivery, I called the customer care regarding bank details for which they had not sent me any mail. Even on requesting multiple...
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S
snehalyadav23@gmail.com
from Mumbai, Maharashtra
Sep 25, 2023
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Shoe to exchange with right size

Address: Mumbai

Hi Team,

Looking for some help here and if you can’t then please provide me escalation point of contact.

Bill No IN[protected], reference number 63069197

I received shoe as a gift from different state and by the time it reached exchange period was already passed, I requested to nearest store to exchange same product for right size, but they didn’t and routed me to customer care, and I approached...
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Himanshu9724
Sep 15, 2023
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Product not delivered and Refund not processed

I ordered samba shoes on 27th August. On 29th August, I was informed that the carrier has lost the package and trying to trace it. After multiple follow ups, I was informed that the package has reached Adidas warehouse in 6th Sept. As of now, they haven’t issued the refund or sent the shoes....
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Order no.AIN03640460

I order a pair of sandals on 31st of July from Adidas website. But on 4th of August, I recieved the product but I got some shoes which are branded as Arbunore. I immediately contacted the customer care service and he have initiated the return pick up immediately. On the same day within a span of 5 hrs I have returned the product to the delivery partner. He have taken the photographs and left. It reached...
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S
Sristy12
Aug 7, 2023
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Related to refund

My order number is AIN03658356 was delivered on 3rd August 2023, amount is Rs. 3599. This order is cash on delivery. Just because size is too large return is requested on adidas app on 4th of august 2023. Next day, on 5th of august 2023 item was picked up from my doorstep by blue dart delivery person. But till now I didn't get any confirmation mail as well as refund. I raised complaint also but I didn't get any reply by concerning team. As...
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T
tarunsethia
Aug 6, 2023
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No Refund Link received

I ordered a pair of shoes Order no AIN03361325 on 23rd June 2023, which I returned on 28th June 2023. Since the order was cash on delivery, I was suppose to get a Pay U Link, which I have not received till date. Its been more a a month I have been reaching out to there customer service more than 10+ times, but no action has been taken yet....
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R
Riya Elias
Aug 5, 2023
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Order not placed but amount debited

I tried ordering a shoe worth 5099 but the order was not placed as transaction failed. But the money was debited from my bank account. Where did my money go.I need a refund....
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R
Riya Elias
Aug 5, 2023
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Order not placed but money debited

I tried ordering a shoe worth 5099 and it showed your transaction has been failed many times. But 5099 was debited from the account. Where did my money go?? I need a refund of my money....
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Parshant Manohar
Aug 1, 2023
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Return order placed on 20th of July but not picked up yet.

Address: Boring Road, patna

I have placed a return request having order ID AIN03531758 on 19th of July, but items not picked up till now.

Return pickup scheduled for 20th of July but not picked up. Then I contacted customer care regrading failed pickup again return pickup scheduled for 28th of July and again pickup failed due to false reporting of courier company.

Neither courier partner visited my address nor I received any call regarding...
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T
tresy
from Pune, Maharashtra
Jul 28, 2023
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Product not received

It's almost 3 days the item not received. It's worth Rs. 8000/-.
Courier partner Blue Dart sending wrong messages that customer not available. Wherein customer is at the address. 24*7. Spoke to customer care but 6 personnel unable to give answer or reply. Team is solving till date with no reply.

Order No AIN03576741
Way Bill Blue Dart: [protected]

Kindly take this on Top Priority

Contact...
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M
Maratib Maajid
Jul 25, 2023
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OFD lock applied

Address: Department of Psychiatry, SKIMS medical college, bemina

I had ordered my product on 15th July 2023 and was supposed to get delivered on within 6-7 days but due to my personal mistakes, i could not receive the order despite courier boy calling me several times. Now ofd lock has been applied to the product. Please help me in delivering my order as soon as possible....
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R
Rich Kant
Jun 30, 2023
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Facing issues with shoes

Address: Sarjapur, Bangalore

Bought ortho sole shoes last month from adidas store, i am facing heat issues, whenever i wear the shoes, feel very hot inside, which i never faced earlier with other adidas shoes....
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Prafful Mishra
from Motihari, Bihar
Jun 28, 2023
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About Refund of money

Address: Adidas India Marketing Private Limited, Building no. B500, IndoSpace - III MDR 132, Village Luhari Jhajjar, Haryana, 124108
Website: www.adidas.co.in

I have bought an adidas shoe as cash on delivery on 17/06/2023 of Rs 4799 order no AIN03344361 and due to small size, i returned the the shoe on 21/06/2023.Yet no query for bank detail is being asked by the company and I have been bothered a lot.
Though customer helpline is not receiving the call.What should I do next and where to go?...
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A
aashrith2112
from Hyderabad, Andhra Pradesh
Jun 26, 2023
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Transaction error

Address: Saket Mithila, villa 55,kapra road
Website: www.adidas.co.in

I placed a order of a shoe worth 13799 in adidas but when i completed the transaction it showed a error and but the amount was deducted from my bank account and it confirmed with a sms stating a amount of 13799 is deducted from the account and is sent to adidas...
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Once again, I'm writing this email with a heavy heart. This is regarding the poor product shoe quality of the adidas shoes. I recently exchanged my Adidas shoes by paying an extra amount and this time I bought ULTRABOOST LIGHT SHOES 23 at the price of INR 18999/- and again the same result. The white foam came out from the shoe sole from multiple places and shoe is not at all good at comfort level. Surprisingly, I haven't used these shoes...
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Snehil Kejriwal
Jun 4, 2023
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A missing item in my order

I ordered some products on adidas on 13th may and i received it on 17th may. A item was missing in my order but i already gave the money, adidas is neither delivering the product nor giving the money back. After 15 days of so many phone calls in which so many of them were not answered and mails after mails, they are saying that they dispatched the product and they can't do anything in this.
I am literally feeling mentally harassed....
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Ten_dawa0116
May 28, 2023
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OTP still goes to old number

My order number is AIN02962611, i placed an order for a shoe on 8th of April, however since I was not satisfied with the product, i wanted to return it but since the mobile number which I had registered with Adidas was [protected] which happened to be my old number and which i didn't have, i was not able to complete the return, hence on 15th of April i sent an email to adidas customer service to update my new mobile number which was updated...
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