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Adidas Complaints & Reviews

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Updated: Nov 28, 2024
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Adidas reviews & complaints page 5

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A
Amit_Rao
from Bengaluru, Karnataka
Mar 18, 2023
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Return pick up and refund pending since Dec 2022

Address: Adidas India, Head Office, Plot no. 53, Institutional Area, Sector 32, Gurugram, Haryana 122018

For Order Nbr AIN02329656 we had initiated a return as the jacket in XL size was too large for me and immediately placed anotheR order for a smaller size.

The jacket in XL size did not come with a price tag rather another Jacket of S size was included in the package (which was not ordered), pics are included in the email.

The return initiated but was returned stating that product doesn’t have price tag....
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U
ujjwalpapercraft
Mar 14, 2023
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Refund still not received after complaint already registered.

Address: Manit campus bhopal

Dear,
Adidas India

I am writing to bring to your attention an issue with my recent order from Adidas. On 2nd February 2023, I had purchased a pair of running shoes from the Adidas website with order number AIN02616821. The shoes were delivered to me on 6th February 2023. However, upon trying them on, I realized that they were of the wrong size and therefore, I immediately applied for a return.

On 9th...
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Address: adidas, India Head Office, Plot no. 53, Institutional Area, Sector 32, Gurugram, Haryana 122018

Date: 4th March 2023

To,
Adidas Grievance Officer
India

Case Reference # 56261702 and 55322088
Order No. is AIN02081007


Subject: Mental harassment done to me by not completing the return and refund process of the claim of Adidas shoes in the warranty period. I have made 25 phone calls to the Adidas helpdesk to get the return picked up and complete the refund process....
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ujjwalpapercraft
Mar 8, 2023
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Regarding refund of returned running shoes.

Address: Manit Hostel 10 block B Manit Campus Bhopal, Madhya Pradesh, 462003

I had bought a running shoes on 2/2/2023 on Adidas website. and it is delivered on my given address on 6/2/2023. Due to size issues I immediately applied for return and it is successfully processed on 9/2/2023. and a credit note is recieved by me on my email, and did'nt asked for my bank detail neither they send me any form for filling my bank detail. when i called their custor service they send me a form of filling bank detail on 24/2/2023.br...
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H
Harshith babu
Mar 5, 2023
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Its been 2 months but still adidas didnt do my refund

Its been 2months but still adidas didnt do my refund ....
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S
sujalllll18
from Mumbai, Maharashtra
Mar 4, 2023
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Refund policy and credit note

I ordered one product from Adidas and returned to the company without asking me any bank account details they initiated the refund process and sent me a credit note, how do I use that credit note...
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M
msvenky13
from kakinada, Andhra Pradesh
Mar 4, 2023
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Still have not received Refund amount for Returned shoes

Address: adidas India Marketing Private Limited CIN: U74899DL1995PTC074855 Registered Office Office No. 6, 2nd Floor, Sector B, Pocket No. 7, Plot No. 11, Vasa
Website: adidas.co.in

I Placed an order on 30th January 2023 in Adidas online site which was delivered to me on 3rd February 2023.
Due to an issue with the size I raised a return request with Adidas on the same day I received the product.
The order was picked up by the courier partner next day i.e., 04th February 2023.
From then they provided tracking details of my return item and finally the item reached them on 9th february, 2023 on the...
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A
aditya9559081
from Lucknow, Uttar Pradesh
Mar 3, 2023
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Inferior Quality Products

Dear Sir/ Ma'am,
I purchased a pair of Adidas Sport shoes for 16000 R.S. from Adidas authorized retailer from Wave Mall Lucknow on October 2021. Within 1 year of purchasing the fabric above sole of the shoes started wearing. After 1 year there were 2 visible wholes on both the shoes. I take the shoes to the retailer and showed them the what quality products company is manufacturing, but nobody listened to me and did't tell the solution...
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R
RohitSingh5
from Kochi, Kerala
Mar 3, 2023
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Refund Issue not yet received

Website: adidas.co.in

Hi

I am Rohit and I have ordered a jacket from Adidas app on 12th February 2023 with the order Id- AIN02661782 through cash on delivery.

As the size of the jacket was too big so I have returned the product back to Adidas on 18th February 2023. So in order to provide me refund adidas has provided me a refund form to be filed and have filed and submitted to Adidas by 19th February 2023.

Then on 24th...
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D
deev70
from Nagpur, Maharashtra
Mar 1, 2023
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Refund awaited

Address: Gurugram, Nagpur, Maharashtra

Dear Sir/Madam,

With reference to the order number AIN02685831, I have returned one pair of shoes. The AWB for the returned item is [protected] Bluedart Courier. It was delivered in Adidas’ Gurugram office on 23 Feb 2023.

However I have yet to receive the refund of the amount I paid for the pair of shoes - INR 2579.

The email sent to their CC address remains un-responded.

May...
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Sanjay Upmanyu
from Bengaluru, Karnataka
Feb 28, 2023
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Order No AIN02638626

Address: Adidas

Hello Team,
I had ordered few items from Adidas online store on 9th Feb 2023. Some of them I wanted to return and I initiated the return from Their website on 9th Feb itself. Return was scheduled twice and pick-up guy did not turn up. Second time I got a call and pickup guy told me that instead of returning 8 items in one return I should do 2 items in one return. I told him we always return all the items we don’t need in one go...
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D
Diro
from Dimapur, Nagaland
Feb 28, 2023
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Regarding Refund issues

Address: India
Website: www.adidas.co.in

I've ordered a product from the adidas store but didn't got any refund and I've returned my product on 20th of February which was via COD but didn't got any refund neither received e-mail asking my bank details for refund process.. Can you please kindly look into it and take necessary action. My order number-AIN02657058 worth ₹1500

And also when I tried contacting customer care service they never pick up and when tried to...
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M
msvenky13
from kakinada, Andhra Pradesh
Feb 25, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
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Refund for the returned item

Address: based on return accepted location Gurgaon, Tauru, RP (HARYANA).
Website: www.adidas.co.in

I Placed an order on 30th January 2023 in Adidas online site which was delivered to me on 3rd February 2023.
Due to an issue with the size I raised a return request with Adidas on the same day I received the product.
The order was picked up by the courier partner next day i.e., 04th February 2023.
From then they provided tracking details of my return item and finally the item reached them on 9th february, 2023 on the...
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A
Atul Vyshnav R
Feb 24, 2023
Feb 24, 2023
This thread was updated on Feb 24, 2023
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Money was deducted but order was not placed

Attempted to place an order through the Adidas android app and the money was deducted from the account but the order was not placed. There seems to be no mention of the order and during the transaction, the page showed "Hooks not found" error....
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R
Rajnish Dhall
Feb 20, 2023
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Late Delivery

Its been 11 days since my order (AIN[protected] other than a call on Feb 15 (already 6 days later) to say that the good would be delivered the next day I have not been called after that at all.
Response from Customer Services also not satisfactory as they say its been the weekend (3 days - today is Feb 20).
Goods on other sites reach within 1-3 days - not sure why Adidas is taking 11 days.
I spoke with the team this...
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V
vamshi7922
Feb 16, 2023
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Adidas Supernova 2 Shoes Damage

I have purchased shoes online in Myntra on December 15, 2022.
Within less than two months of my usage, shoes got damaged. Toe holes are formed in the upper part of the shoes....
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P
punamdinesh
from MUMBAI, Maharashtra
Feb 15, 2023
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Refund of shoe

Address: goregaon east

Hi, I am a high court advocate poonam Sharma
I bought one black adidas 4D for my son from a adidas store from Oberoi Mall, Goregaon East, Mumbai .India
Bill is attached with this mail.
It was a surprise gift for my son's bday which was also on 9th Feb.However unfortunately the shoe is not fitting properly and is not comfortable .since it's an expensive shoe I would request you to refund the amount.I dont cwant exchange...
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G
Gauri Mhatre
Feb 12, 2023
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Refund policy

I placed an order with Adidas which was delivered to me on 18th January 2023. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas. After 2-3 attempts of raising the request, the order was finally picked up by the courier partner on 30th of January. I was asked by Adidas to provide my bank details over email since it was a cash on delivery order, the refund was to be done on the...
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H
Harry Pal Singh
Feb 9, 2023
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Repeated Daily Spamming

Dear sir, Not a day passes when I don't get four- ten spam mails from ADIDAS India. Repeated complaints to the company have not have not yielded nay results.. I fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails....
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V
Vinoth Anand
Feb 6, 2023
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Product return not yet initiated

I have sent mail on 16th Jan to adidas support centre [protected]@onlineshop.adidas.co.in for product quality issue and return was initiated but not processed till now and not getting reply for the same....
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