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Air India Complaints & Reviews

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Updated: Sep 27, 2024
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Air India reviews & complaints page 20

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A
amitmandal61
Jun 11, 2022
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Failure to reschedule flight dates

I tried to reschedule my dates of travel over 2 days before travel by repeated attempts via Air India call centre and via online chat on the website. However, every time I was told that the server is down and they could not change my dates. The Booking reference is R5LWKQ (changed from JVW0C) and e-ticket number is[protected].

I am very much frustrated and disappointed by the whole matter. The airlines should redress the...
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I may inform you that I had booked the tickets from your official website to travel from Delhi to Mumbai on 07.06.2022 and a return ticket from Mumbai to Delhi on 12.06.2022. Both the tickets were issued to me on your website itself and sent to me on my email as well as my father’s email. Subsequently, due to some change in my schedule at Bombay, I had to get my return ticket from Mumbai to Delhi changed and paid both – the date change...
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R
rahul8127
Jun 8, 2022
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Not able to rebook open tickets.

Address: Michigan

I have an open ticket and for the last 2 months I have been calling customer service to rebook my ticket and no one is helping me.
I need to know what it will take to rebook my tickets. They set up callbacks several times and no one reached out to me for that. The latest complaint ID is: 15811Q99. I did not get a call back yet. Ticket prices are going up and I need to rebook the tickets.

Etickets:
No.1:[protected]...
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D
Docshweta
Jun 8, 2022
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Refund not processed

Worst experience
Incompetent employees
I don’t how Air India can recruit such people
My ticket price was deducted twice from my account
I booked my ticket from Air India directly
After so many days I got reply we can’t able to retrieve your ticket from booking number provide ticket number
After sending ticket number they said you booked from agency though I booked directly from air India official...
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Docshweta
Jun 8, 2022
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Refund

Worst experience
Incompetent employees
I don’t how Air India can recruit such people
My ticket price was deducted twice from my account
I booked my ticket from Air India directly
After so many days I got reply we can’t able to retrieve your ticket from booking number provide ticket number
After sending ticket number they said you booked from agency though I booked directly from air India official...
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A
Arif Jan Ashraf Jan
Jun 8, 2022
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Refund delay - Air India Booking

Hi,
I just booked my tickets from Chicago to New Delhi on Nov 22, 2020 for 1410 dollars. I have mentioned the Eticket number here. I called BudgetAir regarding my refund amount as I cancelled the air ticket. They said that AirIndia is delaying the refund amount for cancellation. I called the Airindia team too and they said that the refund amount is IN PROGRESS. And I have to email del.[protected]@airindia.in to get the status on...
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K
khshahjahan
from YAIRIPOK, Manipur
Jun 6, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
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Payment deducted from my bank account but ticket not issue

Website: Air india official website

Dear Sir / Madam,

I am writing to you to raise an issue about: Airlines

The issue that I have experienced was:
Amount was deducted from my bank account but ticket not issue and booking was made on 2nd June 2022 for the departure date of 7th June 2022 from imphal to delhi on AI890 Flight for 14:20hrs that was also in combined booking for two passenger as an amount of Rs10126
Name KHULLAKPAM SHAHJAHANbr...
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J
Jit Indra
Jun 6, 2022
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Baggage Loss

I travelled on 03.06.2022 from Kolkata to Frankfurt via Delhi. I had two bags but at Frankfurt airport I had received only one. I made a complaint (Compliant No. FRAAI108555)

It has been 60 hours that you did not find out my luggage. What a bad luggage service and customer care service provided by Air India. What an unprofessional work you are doing.

Flight No. Ai-763, Kolkata to Delhi, Ticket No.[protected]C1br...
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A
agarwalapurv26@gmail.com
from Bhilwara, Rajasthan
Jun 6, 2022
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Refund not Processed for cancelled Ticket with Air India

I have cancelled my ticket from Delhi to Sydney on 22 march for travel date 24 march through your customer care. When I cancelled the ticket, it was told to me that refund will come in 14-21 working days. After catching up repeatedly with Airindia customer care, still I haven't got any refund. First if all the process was so delayed to initiate refund and at last when they told me it's initiated on 4th may and will be processed in 14-21 working...
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S
Smartboy Himanshu Shekhar
Jun 5, 2022
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Unable to download web checkin document

Unable to checkin and download web checkin pdf...
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S
somesh1609
from Yingkiong, Arunachal Pradesh
Jun 5, 2022
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Non availability certificate

I, Assistant Executive Engineer, Somesh Soni, working in border Roads Organisation(Ministry of Defence) was booking a flight from Dibrugarh to New Delhi on 29 June 2022 and New Delhi to Dibrugarh on 19 July 2022 but could not find any air India flight in irctc air, the authorised government site to book air tickets. so I would like to book indigo ticket instead for the same dates and would like to get a Non availability certificate to avail...
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P
Prebhat
from Gurugram, Haryana
Jun 4, 2022
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Misleading Email of ticket confirmation, when ticket number was not generated

Hello,

When I booked my sister's(Jalakh Bhat) ticket from Air India's official website on May 28, I got a confirmation email stating that my ticket is confirmed along with the PNR number. But while check-in at the Bengaluru airport today, I was told that my ticket is not confirmed as the ticket number is not generated.This is very misleading and I had to struggle a lot due to some glitch from the air india technical team end...
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A
Air India customer care number-9064-786-587 refund issue call now.
Jun 4, 2022
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Call now 9064-786-587 help support gu

Check in with a reason that all seats in the plane were occupied...
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A
Air India customer care number-9064-786-587 refund issue call now.
Jun 4, 2022
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Call now 9064-786-587 help support team hi

We booked Air India tkts to travel from Bikaner to Bengaluru vida...
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My family and I were traveling from Newark International airport to New Delhi via Air India flight no. AI 106 on 30th May 2022.
I had confirmed tickets for my family and me under PNR No. HSDN3 and J1W8Y. We stood in a queue for more than 1.5 hours to check in at the Air India counter at the Newark airport.
When it was our turn to check in, we were denied to check in with a reason that all seats in the plane were occupied and...
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We booked Air India tkts to travel from Bikaner to Bengaluru vida Delhi on 1st January 2022. While we travelled from Bikaner to Delhi sector by Air India but this flight was late and we missed the connecting Air India flight from Delhi to Bangalore. We approached air India reservation /ticketing counter and they informed you cancel the tkts and you will get full refund for Delhi Banglore sector as you are holding full sector Air India tkts...
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K
Krushna Praharaj
from Mumbai, Maharashtra
Jun 2, 2022
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Lies-Torture to the loyal customers

Dear Sir

I am holding the below tickets and would like to reschedule due to the spread and infection by OMICORN as per the covid rules applicable by Odisha Health and BMC.

1. Krushna Praharaj – Z605D – BOM-BBI-BOM - Travel Date 7th Jan 2022 and return on 12th Jan 2022

2. Bina Praharaj – HYS8H – BOM-BBI-BOM - Travel Date 7th Jan 2022 and return on 12th Jan 2022

Kindly reschedule...
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P
Panksinh22
from Lucknow, Uttar Pradesh
Jun 1, 2022
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No tickets booked even afterwith Successful transaction message and money deducted from bank

Address: ,

Booked return flight ticket today morning, 1st Jun 22, from Air India website from Delhi to IAD (Washington) for 13th July 22 and return on 21st Dec 22 with following passenger names :
Pankaj Sinha DOB 06/09/1953
Shashi Sinha DOB 09/12/1953
Paid for two persons tickets online.
The payment was completed and I received the message also but not any tickets or itinerary or PNR number. I used [protected]@gmail.com as...
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R
RB Iyer
from Vijayawada, Andhra Pradesh
May 31, 2022
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Not refunding cancelled ticket amount

Air India — Not refunding cancelled ticket amount
R
RB Iyer
from Vijayawada, Andhra Pradesh
May 31, 2022
Mark as Resolved

I booked a round ticket through alliance air web site for going to Bengaluru from Hyderabad. The travel date from Hyderabad was on 16th May 2022 and return date was on 19th May 2022. On 16th May the alliance air informed that due heavy rain at Bengaluru the flight was...
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R
RB Iyer
from Vijayawada, Andhra Pradesh
May 31, 2022
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Not refunding cancelled ticket amount

I booked a round ticket through alliance air web site for going to Bengaluru from Hyderabad. The travel date from Hyderabad was on 16th May 2022 and return date was on 19th May 2022. On 16th May the alliance air informed that due heavy rain at Bengaluru the flight was indefinitely delayed. As I had to go urgently I cancelled the ticket at alliance air counter at Hyderabad when the person at the counter clearly informed that only one side...
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