Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 8, 2024
Complaints 54545
Resolved
21961
Unresolved
32584
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Airtel reviews & complaints page 1713

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vtewar3
Sep 6, 2015
Resolved
Report
Copy
Resolved

Unable to use 3G

Address: Pune, Maharashtra

Hi Team, I have been unable to use Airtel 3G even after having enough balance in my account as well as activating the Data Pack. I have described the problem and visited several Galleries, but no solution has been found. Also, when called the Airtel customer care they tell me the same steps to perform that the Airtel Gallery person did. I have asked for manager interaction at a Airtel Gallery but wasn't able to get hold, stating...
Helpful
Found this helpful?
3 Comments
Report
Copy
T
t_muthu
from Bengaluru, Karnataka
Sep 6, 2015
Report
Copy

Wrong billing - harassing customers - stay away from them

Address: Bangalore, Karnataka

From: Muthuselvan
To: [protected]@in.airtel.com
CC: [protected]@hotmail.com
Subject: Harassment by Airtel Postpaid Billing-Clear case for Cosumer Court-Relationship number-[protected]
Date: Thu, 20 Aug 2015 16:38:14 +0000
Hi,

I had been one of the loyal postpaid customer since Oct, 2013. Last few months, there have been unwanted(illegal) charges by your system and you have been demanding more...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yatender209
from Noida, Uttar Pradesh
Sep 6, 2015
Resolved
Report
Copy
Resolved

Benefits of recharge were not availed as stated.

Address: Jaipur, Rajasthan

I hereby wants to bring in your notice that I use airtel mobile services with mobile number [protected]. Recently I received a sms by my service provider regarding recharge of rs 295 which will result in benefits of 2GB 3G data for 28 days so today I recharge with rs295 but benefits as stated was not provided instead only 1GB 3G data is provided . I felt disappointed so I called customer support but they were not much helpful and said that...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
A
amanudl
from Dhemaji, Assam
Sep 6, 2015
Report
Copy

Data recharge and balance not found ragarding

Dear Sir, I recharged Rs 100/- I. E. Data recharge 2 g but I did not full benefits. I talked your customer care representative. He talked badly. He did not even raised complain. He disconnected my call. He was Gobind as he informed me. He also locked my no now I m not able to contact again. I need your help regarding this. My mob no is [protected]. I just talked them. Please do your earnest. Your faithfull I. Alam...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayant Jha
from Uttiramerur, Tamil Nadu
Sep 6, 2015
Resolved
Report
Copy
Resolved

Worst service

Address: New Delhi, Delhi

Since I taken so called 4g sim I am facing network problem, customer care not responding well. I just want to show this message to airtel chairman that AIRTEL IS THE MOST WORST COMPANY .CHAIRPERSON AND HIS TEAM GOT EGO since airtel started 4g. I pray to god for decline of airtel company as soon as possible. I want shut down of airtel. This is India that's why no one is responding for individual complain. That's why I hate Indian policy too....
Helpful
Found this helpful?
2 Comments
Report
Copy
D
Dhivya Gandhirajan
from Nagpur, Maharashtra
Sep 6, 2015
Report
Copy

No DtH service even after recharge

Address: Hyderabad, Andhra Pradesh

Error shows'Unable to receive signal ' .waste of recharge 350Rs. Complaint was registered but no reply. 4 months back same problem and they charged 400rs to change some equipment. Again same problem, they are asking 150rs just to look into what problem it is. Fraudulence everywhere....
+1 photos
Helpful
Found this helpful?
2 Comments
Report
Copy
D
dhdas78
Sep 6, 2015
Resolved
Report
Copy
Resolved

Worst customer service, all illiterate people hiried by airtel....shame

Address: New Delhi, Delhi

Worst customer service ever, my Digital TV[protected] req id) is not working since friday. I had called so many time till yesterday evening, but they did not answer my phone, at first they said engineer is on the way but then started ignoring my calls, his name is arjun. It is time to switch to tata sky, they have better after sales service. Be aware Guys......
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankita t
Sep 6, 2015
Report
Copy

Airtel is charging extra money to customer

Address: Mumbai City, Maharashtra

I received my Airtel mobile postpaid bill for the month of August 2015 and I was shocked that it is having total amount of 467 Rs, whereas I am expecting charges around 250 Rs, as I had discontinued 3G internet service already and before the initiation of Aug bill period as stated by customer care executive and also confirmed the same by him, he assured me that I will not be charges with 3G 1- GB internet plan and it is revised with 3G 250MB...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harishduganapu
from Mumbai, Maharashtra
Sep 6, 2015
Report
Copy

Airtel - On Line Recharge for Rs 200/- for Cheque/Ref. No.904180239

Address: Bangalore, Karnataka

Dear, I have online recharged for My Mobile No. [protected] on 4/9/2015.Cheque/Ref. No.[protected] in my bank account balance was also debited. But recharge was not done successfully. Kindly do the need full for the same. Your faithfully harish.k...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Naveenshruthi
from Bengaluru, Karnataka
Sep 6, 2015
Resolved
Report
Copy
Resolved

Very bad service

Address: Bangalore, Karnataka

We have been trying to reach this airtel digital customer care but no proper response at all... 4days back they have deleted our recording option without any reason and they keep on saying give us 4hrs, 24hrs, 4hrs to rectify the problem but it has been 5days still we are not able to record. Pathetic service and executive doesn't even know how to interact or solve our problems.if we call them, they put us on hold for more than half n hr and...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
makwadekar1972
from Pune, Maharashtra
Sep 5, 2015
Report
Copy

Cheated me by selling HD STB

Address: Pune, Maharashtra

Airtel guy asked me to replace standard Set top Box to HD under special scheme whereas I have paid 770/- underbuyback he mention me that I can record channel unlimited as and when I connect 16 GB USB which I did and now neither I can record any channel nor the executive ever come to show me demo.. and now he is mentioning that if I have to record the channel I should buy 6000/- box.. This is really disgusting.. Please look into this Makarand...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sairanga
Sep 5, 2015
Resolved
Report
Copy
Resolved

Bad service

Address: Bangalore, Karnataka

I recently converted my Airtel connection from post to pre. today the Post connection was disconnected the inserted pre sim that also is not activated. I immediately called the customer care no one knows correctly for more than hr they were transferring calls to different ppl some say post is disconnected some say its active still.than they transferred to pre I was shocked they say no data. At least I was happy there a gentleman explained...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
jindalvibhav
from New Delhi, Delhi
Sep 5, 2015
Report
Copy

DTH services

Address: Gurgaon, Haryana

1. Companies do not allow customers to buy hardware of their choice. It is mandatory to purchase hardware from the company. So customer has no control on the quality of the hardware purchased by him. Thereafter for any issues in the hardware (after expiry of warranty period), customer is fleeced in the form of Service engineer visit fee + hardware fee. Shouldn't dth company be held accountable to provide troublefree service of its hardware... 2....
Helpful
Found this helpful?
2 Comments
Report
Copy
B
bewithamol
Sep 5, 2015
Report
Copy

Excess of phone bill

Address: Nashik, Maharashtra

Excess phone bills due to extra use of internet but as per my received messages from operator i didn't use extra internet on my phone. As you can see After this attached messages in PDF we have deactivated our mobile data connection instantly. So please reduce our phone as its original bill so we can afford it for pay it otherwise we are not able to pay this bills because we are didn't use extra internet and other on our devices....
+1 photos
Helpful
Found this helpful?
2 Comments
Report
Copy
K
kapilsoni88
from New Delhi, Delhi
Sep 4, 2015
Report
Copy

Call Dropping issue

Address: New Delhi, Delhi

Hi, From last few days i am facing lots of issue with call drop and in business concall its making me feeling embarrasing and today i have business concall and my calls are not connecting and also dropping again and again. Take the action else i need to take a legal action because of business loss as i am not able to take it anymore. My Contact number is [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh R Naik
from Vasai-Virar, Maharashtra
Sep 4, 2015
Report
Copy

Unauthorized porting of active number

Address: Thane, Maharashtra

My son, Amey Naik, is using prepaid connection # [protected] for past 3 years. This number was ported to Bhubaneswar Circle in last week of July 2015. It was working perfectly fine. On 31-Aug-2015, an ongoing call got dropped and happened the above-mentioned story. Airtel transferred this active number to a third party on without our knowledge or any authorization. TRAI mandates complete verification of identity proofs and authorization before...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sadiq pasha 77
from Shimoga, Karnataka
Sep 4, 2015
Report
Copy

WiFi connection problem

Address: Bangalore, Karnataka

Iam Syyed sadiq Pasha I had taken the Wifi broadband connections last fifteen days before and that connection provider guy had login use last week and he had putted a WiFi roter and aur plan has started last week and we hadn't use the net a signal kb and due to no signals and we had putted complaint to customers care and they are telling that it will solve in with in 24hours and today is the third day still I am not having Internet. Kindly...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunil Khawas
from Chennai, Tamil Nadu
Sep 4, 2015
Report
Copy

No action on termination request and bills generated for 2 months

Address: Gurgaon, Haryana

I have raised a request towards Airtel customer care to terminate my broadband connection with number[protected]_dsl on 30th Jun. Airtel representative suggested me activate safe custody instead of disconnection and there will not be any charges for same and I can re-activate connection once I relocate. There was no action on safe custody activation, I have not placed any request to re-activate my connection at my new location. Still...
Helpful
Found this helpful?
3 Comments
Report
Copy
A
Arvind1986
from New Delhi, Delhi
Sep 4, 2015
Resolved
Report
Copy
Resolved

False Bill generated, without apply connection.

Address: New Delhi, Delhi

Dear All Airtel is Brand for Customer, Sorry to Say, Not It becomes cheater / Fraud . I really feel happy to change from Number from Airtel to Idea on 2011. ý I have applied for Portability connection, Number of times i had given document but couldn't be converted in Airtel. Now Airtel had automatically active a new connection, without my confirmation, and charging false bills. No body called me and confirmation call received on...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sonu09kumar
from Ambala, Haryana
Sep 4, 2015
Report
Copy

Recharge on wronge no.

Address: Rohtak, Haryana

Today i have done a recharge of 2200 rs by paytm online services but by mistake entered wrong no. as below. correct no.- [protected] wronge no.- [protected] costumer care not able to help me.. below are detail of transaction Paytm Transaction receipt Order no: #[protected] Fri Sep 04 2015 [protected] [protected]@yahoo.co.in We are here 24 X 7 for you! Please Click Here to reach us.Paytm: Seal of Trust Recharge of Airtel...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

T24 Mobile
2
(376)
Corporate Incentive Solutions
2.5
(2)
SI Online Technomart
1
(42)