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Updated: Nov 8, 2024
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R
rmewada77
from Mumbai, Maharashtra
Nov 15, 2012
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Subscribed channel stopped to telecast

Address: Ahmedabad, Gujarat

Name: Rajesh Mewada - Air-tel Digital TV Customer ID[protected]
I have subscribed for Economy pack with sports channel like ESPN, Star Sports, Star Cricket. These all channels are stopped to telecast without any prior information/notice in written.

While approached to customer care number. IVR is straightaway asking for add up separate package worth Rs. 50 for these channels....
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Robbin Ericson
from Mumbai, Maharashtra
Nov 15, 2012
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Missed Calls from Welcome Dept everyday at odd hours

Address: Maharashtra

Airtel Customer service has been getting pathetic day by day.. The calls for so called "Platinum customer" is kept on hold for not less than 20 mins. I have been getting missed calls from the welcome dept (Rep - Prakash) at randoms hours and on complaining the Executive (name of the rep : Shabnam) tells to register a police complain instead of noting a complain to take action against the employee. On asking for escalation the rep...
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J
Jessica Jazz
from Surat, Gujarat
Nov 15, 2012
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removed paid channel

Address: Chennai, Tamil Nadu

Hi,

i m from chennai, since today morning they have removed the ess channels from ADTV. I have specifically selected super value pack(RS.209+25 OTHER ADDON CHANNELS) for these sports channels.. This is very unfair especially when Indian cricket season starts from today.They are forcing us to buy an 50rs addon ess channels.I think its time to change the digital operator...........
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I
indravadan8982
Nov 15, 2012
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Channels are not been shown as per the package

Address: Surat, Gujarat

Till yesterday night Star Cricket was shown by Airtel Digitel TV with a pacakge Super value advance pack of Rs. 275. per month. Surprisingly today morning without any notice Airtel Digitel TV has removed Star Cricket, Star Sports and ESPN channels from said package. Instead of that Airtel has added 233 and 234 new channels of no use.

On customer care we were responded after 3 hous that this is company policy that without informing...
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V
Virendra Verma
from Mumbai, Maharashtra
Nov 15, 2012
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No Resolution, No Service

Address: Delhi

I made a complaint regarding price hike without prior intimation and signal loss resulting only limited channels to view about 1 and a half month back approx in Aitrel Digital TV customer care however no resolution has been provided yet and the problem is still there. After making no. of complaints to customer care and their nodal office only the assurance was provided but nothing has been done yet. I found Airtel digital service the most...
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Jimmy Jamshedpur
from Hyderabad, Telangana
Nov 15, 2012
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worst service provider in India

Address: Bangalore, Karnataka

India top and most pathetic and worst telecom srvice provider is AIRTEL it is in all aspects they cover everything in being bad the most pathetic customer serivce and worst attitude of the customer service personnel, the network is bad always and everywhere, calls keep droping. No connections. the system on its own shows our device as shut down. THere is no voice clarity. apart from these technica
l issues they have billing issues...
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V
veeeru369
from Sirsi, Karnataka
Nov 15, 2012
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SIM BLOCKED

Address: East Godavari, Andhra Pradesh

Dear sir/madam,

I recently converted to Airtel prepaid service provider from the VODAFONE prepaid through MOBILE NUMBER PORTABLE SYSTEM.
I am using mobile number :[protected], but the service is blocked from 10th november 2012 although I submitted the required documents to the concerned retail outlet of Airtel Communications. I am very unhappy with the service of Airtel as I lost my business...
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M
moturi
from Bengaluru, Karnataka
Nov 15, 2012
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Change in Package

Address: Bangalore, Karnataka

HI,

I am using Airtel DTH from the past 2 yrs.
2 weeks back i have taken South economy sports package(for 6 months) which includes most of the sports channels and also South channels.
Today morning i am not getting the sports channels which i have taken(ESPN, Star sports, Start cricket).
When i call the customer care they say they have changed the package and if i need these channels i have to take a special...
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S
sagartaneja
from Mumbai, Maharashtra
Nov 15, 2012
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Dropped the channels from the package without notifying

Address: Pune, Maharashtra

Hi,

I had paid the money with advance rental for economy sports for which validity expires in July'13.

The package included these channels espn, star sports, star cricket.
They have dropped the channels without notifying the customers.

What should be the action ahead ?

As per TRAI they are not allowed to drop the channels from the package, if advance rent has already...
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A
ajaysharma595
from Mumbai, Maharashtra
Nov 14, 2012
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ESPN removed from economy sports pack

Address: Sonipat, Haryana

I am a customer of airtel digital tv. I am using economy sports pack but from today ESPN is lost from list of channels from today i am not able to view ESPN in this pack plese look into this matter......
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C
chikiprem
from Gurgaon, Haryana
Nov 14, 2012
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DEDUCTION OF MONEY

Address: Balasore, Odisha

Sir
. I prem p das, using airtel services and facing problems of deducting money from my account with out my permission,an SMS given below for reference. My money has been deducted without my authorization. And the customer care is not responding(my call record can be checked.


SMS FROM AIRTEL

Thank You for choosing WAPBOLSPLSUB_1 on your airtel mobile. You have been charged Rs.1.0 for 1 days...
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N
noelprasanth
from Delhi, Delhi
Nov 14, 2012
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Inconvenience,and poor service

Address: Guntur, Andhra Pradesh

AIRTEL DTH customer Id No.[protected]
Dear sir,

With ref to complaint no:DT[protected] , I herewith bring the following grievances

1.I successfully availed annual subscription along with set top box, and now recharged for 3 months, while all my colleagues and neighbors changed to TATA SKY , I've decided to stay with AIRTEL

2.I inquired the customer care executive regarding packages ...
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K
kamal nath singh bondili
Nov 14, 2012
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They are not activating the service

Address: Bangalore, Karnataka

I have taken Airtel 4g lite from one of the Airtel representative who promised that the service will be activated on the same day evening.
However today is 4 th day still they have not activated the service. Daily i call Airtel customer service what is the status they say that sorry sir your connection is not activated and say by tom it will get activated i lost hope on them that my service will get activated and asked them can you...
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K
koushalkmr
from Salem, Tamil Nadu
Nov 14, 2012
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withdrawal of money from my account amounting to fraud.

Address: Jammu, Jammu and Kashmir

i have airtel prepaid mobile connection no.[protected] and had recharged worth rupees 100 and now without doing any calls they have withdrawn all amount form my account making my balance as rupees SEVEN.i never subscribe to any other services although they keep on disturbing me day and night with ridiculous messages of various offers...i have lost my money and also am fed up with their attitude.this has happened for second time now..please...
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K
koushalkmr
from Salem, Tamil Nadu
Nov 14, 2012
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withdrawal of amount from my account

Address: Jammu, Jammu and Kashmir

i am customer of airtel DTH no..[protected] and had working plan of approximately 240 rupees per month for last two years..now on 8th nov. they had converted my plan to 275 rupees on plea that they had added ECO SPORTS channel for which i had never requested as per my record...they are unneccessary withdrawing money from my account without having requested for the same...kindly help in this regard and get my money refunded...also they have...
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Ramesh Kr Pandey
from Lucknow, Uttar Pradesh
Nov 14, 2012
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Wrong billing cycle affected my costing

Address: Gautam Buddha Nagar, Uttar Pradesh

I have purchased 3G wireless internet standard plan of Rs 450 on 11 th August '12. As per the plan my billing should have been(Not explained) one month but billing was done on 24 th Aug'12 thus reducing the @G benefits to 1G and charging at exorbitant rate for the rest of the uses which under signed had used within 2 G plan. Instead of paying Rs 450 plus taxes , i had to pay Rs 1200/- thus loosing due to adroitness on part of airtel....
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A
akki0920
from Surat, Gujarat
Nov 14, 2012
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Charged for no Reasons.

Address: Dehradun, Uttarakhand

I was charged an amount of Rupee 20 & Rupee 105 without any reason. Nor was I provided with any Text Message or call from the operator. When I called up the customer care regarding the Issue I was made to wait for 15 minutes and then I was forced with wrong information making it as a Statement When i told the operator to behave he misbehaved and disconnected the call. This has happened numerous times. I was not refunded or even provided...
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Prashanta.jan.2011
from Pune, Maharashtra
Nov 13, 2012
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refund of deducted amount from my account

Address: Pune, Maharashtra

My airtel no. is [protected]. I recharged net pack of Rs. 98 two times, one is on 07/11/2012 at 12.1am and 2nd is on 07/11/2012 at 01.00am through my account which are not able to success completely. But the recharge amount Rs.98 was deducted two times from my account. For which I receive two messages from 121 that the deducted amount will be refund with in 4 days. But the amount is not refund till today. Contacting to airtel customer care...
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S
saiprasadrv
Nov 13, 2012
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charging Rs 5/- perday on prabhu kripa and geeting everyday message since 27/10/2012

Address: Visakhapatnam, Andhra Pradesh

i am getting a message of Charging Rs 5/- per day since 27/10/2012 . i am having mobile number having airtel connection cell no :[protected] and also My customer AIRTEL dish tv ID is[protected]. My request is not using that , hence by default i am used this through my mobile option or dish tv , pl disconnect it and do not charge . Pl confirm through by sending E mail - [protected]@drreddys.com...
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P
pankajsengar
Nov 13, 2012
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Pathetic service and systems

Address: Ahmedabad, Gujarat

theres no reply to the mail sent below on 10.11.2012 to nodal officer, Customer Care and Mr Mittal.

This reflects how efficient the whole organisation is.

Hi! Airtel,

I have taken two new post paid connection whose number are : [protected], [protected] on 01.11.2012 from Airtel RelationShip Center, Ashram Road, Ahmedabad by depositing the below documents:
1) Photograph
2) Notarised...
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