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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 8, 2024

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Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 27

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I ported to Airtel network last month and the first recharge pack got expired last week. Next day the sim is showing no network and I am unable to make or receive any calls/SMS.

After calling through an another sim, both the customer care executive and the senior customer care executive asked to visit the Airtel store and and replace with a duplicate sim card by paying Rs. 50 and ended the call without giving valid reasons...

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Address: Airtel India

I did a Airtel d2h recharge on 5th April but by mistake I put wrong customer id i.e, ([protected]). I immediately called customer care and they said the money will be refunded back within 48 hrs. I waited for 48 hrs. but instead they cancelled my request. I again raised complaint about money refund and airtel customer care said that the money will be refunded by 15th April and now on 18th April they saying due to time void they will not refund...

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Address: Airtel

Website: Airtel

My number was deleted or deactivated by airtel and im not getting any support from Airtel customer care & Airtel store.

My last recharge date was 15-04-23 & my number was deleted on 16-04-23.

Very bad service by airtel... Need support...

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Airtel's chatbot mistook and wrongly activated IR data pack of 14999 while my request was for IR plan of 365 days which they could not activate at the time of request due to a technical glitch at their end ( attached for reference)
On April 4th, immediately after the wrong activation within minutes, I have reported it to the customer care . They updated me that it is sent to backend team for removal.
On 5th April when I made...

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I ported my mobile number [protected] to Rajasthan circle, the old sim stopped working on 14th April, 2023. On 15th April 2023 I inserted the new sim given to me in my mobile, but the sim is not able to register on Airtel network.

Please resolve my problem....

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Address: Panipat

This is to state that airtel pole is fixed at both end of my house which is causing troubles to me.
Hence it is requested to relocate one of the pole in order to resolve the issue....

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In Dec 2022, I ported out from Vodafone to Airtel.
I had paid and cleared all my dues with Vodafone and got a new Airtel SIM in Dec.
In February 2023, Vodafone generated a new bill for Rs. 309 to my number. This was not right. In March 2023, Airtel deactivated my SIM without any notice. Now I am at risk of losing my number as I live abroad and cannot go to India to get a duplicate SIM!!

Please help me in getting...

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Sir.
I booked new connection on1 April23.I paid four thousand on same day. During visit of technician he informed that due to technical issue, services cannot be provided.
At least amount should should have been refunded, on Sunday ie 9 April, I lodged complaint on no 198 and gentleman assured that I will receive refund within 48 hours.
Till date no refund of four thousand has been recd. Today your customer executive...

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Hi, I'm currently at dubai and have Airtel sim with me. I'm continuously recharging an amount of RS.99 monthly for the active network of my number here as suggested by customer care. But after six month it showing no service here. Currently do the needful as the phone number is essential for bank transactions and other important matters. Hope you will do the needful.
My email ID is [protected]@gmail.com and mobile number is [protected]....

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I'm using Airtel black account, in my account i didn't get proper connection so I plan to change my location. Airtel doesn't not have service to my new connection. i request to close my account. I raise lot of service request to close there is no response from Airtel. For new connection they call repeatedly. For my request Airtel doesn't give proper response....

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I did recharge of rs 3359 from my airtel thanks app and it said i will get cashback of rs 15 to rs 100. I didn't receive any....

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Address: Tirunelveli

Website: One.airtel.in

My browser show me on this site every time one.airtel.in. I've already cleared my browser cache and all.but no use still showing my browser...

+1 photos

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Address: Bharti Cresent, 1, Nelson Mandela Road, Vasant Kunj, Phase - II, Delhi - 110070

Website: www.airtel.in

I have recharged on 3 April 23 for Rs 200 and from my balance of Rs 200 their is a deduction of Rs 22.42 on 3 April 23 itself as service charges but 3xecutive said that it's for activation of channel 278 which I have deactivated on 17 dec 22 then how it got activated without my consent, also Rs 15 deducted on 29 jan 23 as service charge and Rs 25 was deducted from my adjusted refund of Rs 487 and upon complaint it's still not been refunded...

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Address: Kolkata

Website: www.airtel.in/partnerworld/Grievances

Hello:

Airtel has delayed customer complaint from me for no calls can be made outgoing by 7 days instead of 24 hours. They want to show it as faulty SIM Card (REF CLAUSE:: ZTE ZXC10 GMSC Mumbai Alcatel-Lucent - Shahnawaz Anwar) and not their own Switch problem. This is happening because of inefficient and lazy Telecom Call Center girls. Please take note of this case and lodge a case in Kolkata High Court asap.

Thanks.br...

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Address: Thorrur

Dear sir/madam
Airtel mobile service many times recharge my plan daily 1.5 GB unlimited 3 month and my data complete early iam also extra data plan recharge but daily data complete ofter extra data plan not active not browsing internet so iam already customer care contact but not responding Airtel mobile network service provider this problem solving please sir......

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I have been charged about Rs5000 for International roaming even though I never activated international roaming on my number.
This is giving me a hard time and a horrific experience where I have to put in so much time and effort trying to get this off my bill and save my hard earned money.
I called customer care team and they said they can’t help me here. Their service is just pathetic....

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Address: SAS NAGAR

Hello team good afternoon I have called you so many times regarding my coverage device and your customer team said you have already pending a request for static IP spoken to them on Saturday but nothing has resolved now. Can you please look into on urgent basis so that will not hamper on my work. Otherwise I have to check another options like Jio or connect

Regards

Charanjit singh
[protected]...

+1 photos

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Address: Karnataka

From October 2022, every month i have been charged 200 INR extra as a data booster package activation.

There is no data booster package activated against my number as confirmed by customer service and also from the airtel thanks app.

Issue has been raised from 1.5 months back but still no resolution.

i am being still charged 200 extra every month....

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Address: Hyderabad

Dear team,
We have struggling call to [protected]. But it says.." you are not call you this number"

Please solve problem as soon as possible....

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My India prepaid Airtel sim is not working in Dubai which I had also recharged with 500 INR balance before to Dubai for business purpose. Today I just landed and it is not working and not even picking any network of Du or Etislat. Please help how will it start working ? It important for me to call my family with my airtel number. kindly resolve my problem....

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