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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 7

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K
Kurva Ravi
Aug 29, 2023
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Dear Customer, We checked and found that your UPI transaction of Rs. 2197 with RRN[protected] has been successfully transferred to Axis Bank Account No[protected] IFCS- UTIB0000000. This is for your kind information. Thanks -and- regards, Bank of Baroda
This refund has to credited to bank of baroda but it is credited to this mentioned account. Please refund it to my account
Axis Bank customer support has been notified about the posted complaint.
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    S
    Sunil Y Panchal
    from Thane, Maharashtra
    Aug 28, 2023
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    Dear Sir,
    I have made a merchant payment (Preschool) via UPI from my CITI BANK ACCOUNT on 17th Aug 2023 and money has not been deposited into merchant's account.

    I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT

    Bank account number : [protected]
    IFSC : UTIB0000000

    Could you please help me in getting the refund to my CITI Bank account.

    Thanks.

    Contact Number : +91 [protected]
    email Id : [protected]@gmail.com
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Artta
      from Angul, Odisha
      Aug 28, 2023
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      Address: AT POST PS NISHA

      Sir
      I have lodged a complain which number is 3462206.till now I haven't get any response from your bank side.
      Please
      Axis Bank customer support has been notified about the posted complaint.
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        A
        AmbujGurgaon
        from Gurugram, Haryana
        Aug 28, 2023
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        Address: Gurgaon

        I'm ex employee of Axis Bank with employee number 154653 and Name Ambuj Kumar. I have applied for my PF withdrawal online on 21/07/2023 with SR number SR[protected]. On 1/08/2023 I wrote a mail to [protected]@axisbank.com regarding non receipt of credit in My account provided in my PF withdrawal request after seeing it processed and settled online although i did not get any notificaton from the bank. From then I have escalated it to CEO regarding it but they only revert that it's been settled but doesn't not provide any transaction details. It is my hard earned money and I am failing to fulfill my obligations without this fund. Kindly help.
        Axis Bank customer support has been notified about the posted complaint.
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          Artta
          from Angul, Odisha
          Aug 28, 2023
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          Address: AT POST PS NISA

          Sir
          I have made a loan EMI payment VIA UPI from my SBI BANK ACCOUNT and money is not deposited into loan account.
          I got the detais from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is AXIS BANK.

          BANK ACCOUNT NUMBER[protected]
          IFSC CODE-UTIB0000000
          +2 photos
          Axis Bank customer support has been notified about the posted complaint.
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            F
            Fathimath Shuhaila K B
            Aug 27, 2023
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            I am writing to express my deep concern and frustration regarding an issue that has recently come to my attention. I have discovered that a credit card, specifically the Axis Bank My Zone Credit Card with the card number [protected], has been issued under my name, Fathimath Shuhaila K B, without my knowledge, consent, or authorization.

            I would like to bring to your attention the seriousness of this matter. The issuance of a credit card without my consent is a blatant violation of my privacy and a breach of trust. It has not only left me feeling deeply violated but has also put my personal and financial information at risk. I have always valued my relationship with Axis Bank and believed in its commitment to customer security and satisfaction. However, this incident has shaken my confidence in the bank's practices.

            I urgently request that you take immediate action to rectify this situation. I insist on the following actions:

            Cancel the Unauthorized Credit Card: I demand that the unauthorized Axis Bank My Zone Credit Card, bearing the card number [protected], be immediately canceled. I do not intend to use or be responsible for any charges associated with this card.

            Investigate and Provide Information: I request a detailed investigation into how this unauthorized credit card was issued in my name without my knowledge or consent. I expect a comprehensive explanation of the circumstances that led to this breach of privacy.

            Ensure Data Security: I expect reassurances that my personal and financial information is secure and will not be compromised in the future. Please outline the measures you are taking to prevent such incidents from occurring again.

            Compensation for Distress: The unauthorized issuance of a credit card has caused me significant distress, anxiety, and inconvenience. I urge you to consider appropriate compensation for the emotional turmoil and time I have been forced to invest in rectifying this situation.

            Clear Documentation: Provide written confirmation of the actions taken to address this issue, along with a timeline for their completion.

            I trust that Axis Bank values its customers and their privacy and will take swift and appropriate action to address this matter. I expect a response from you within [specific time frame, e.g., 7 days] confirming the steps you have taken to resolve this issue and prevent similar occurrences in the future. I am also prepared to escalate this matter to relevant regulatory authorities if necessary.

            Please treat this issue with the urgency and seriousness it warrants. I look forward to your prompt response.

            Sincerely,

            Fathimath Shuhaila K B
            Axis Bank customer support has been notified about the posted complaint.
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              F
              Fathimath Shuhaila K B
              Aug 27, 2023
              Sep 12, 2023
              This thread was updated on Sep 12, 2023
              Resolved
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              Resolved

              I am writing to express my deep concern and frustration regarding an issue that has recently come to my attention. I have discovered that a credit card, specifically the Axis Bank My Zone Credit Card with the card number [protected], has been issued under my name, Fathimath Shuhaila K B, without my knowledge, consent, or authorization.

              I would like to bring to your attention the seriousness of this matter. The issuance of a credit card without my consent is a blatant violation of my privacy and a breach of trust. It has not only left me feeling deeply violated but has also put my personal and financial information at risk. I have always valued my relationship with Axis Bank and believed in its commitment to customer security and satisfaction. However, this incident has shaken my confidence in the bank's practices.

              I urgently request that you take immediate action to rectify this situation. I insist on the following actions:

              Cancel the Unauthorized Credit Card: I demand that the unauthorized Axis Bank My Zone Credit Card, bearing the card number [protected], be immediately canceled. I do not intend to use or be responsible for any charges associated with this card.

              Investigate and Provide Information: I request a detailed investigation into how this unauthorized credit card was issued in my name without my knowledge or consent. I expect a comprehensive explanation of the circumstances that led to this breach of privacy.

              Ensure Data Security: I expect reassurances that my personal and financial information is secure and will not be compromised in the future. Please outline the measures you are taking to prevent such incidents from occurring again.

              Compensation for Distress: The unauthorized issuance of a credit card has caused me significant distress, anxiety, and inconvenience. I urge you to consider appropriate compensation for the emotional turmoil and time I have been forced to invest in rectifying this situation.

              Clear Documentation: Provide written confirmation of the actions taken to address this issue, along with a timeline for their completion.

              I trust that Axis Bank values its customers and their privacy and will take swift and appropriate action to address this matter. I expect a response from you within [specific time frame, e.g., 7 days] confirming the steps you have taken to resolve this issue and prevent similar occurrences in the future. I am also prepared to escalate this matter to relevant regulatory authorities if necessary.

              Please treat this issue with the urgency and seriousness it warrants. I look forward to your prompt response.

              Sincerely,

              Fathimath Shuhaila K B
              [protected]
              [protected]
              Oct 13, 2023
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 12, 2023
              Axis Bank Customer Care's response
              Hi Fathimath, we regret the inconvenience caused. We do understand that our nodal team has already addressed your concern. In case of any further assistance, please write back to the same email and our team will get in touch with you. Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise. Regards, Team Axis Bank
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                R
                Ragavendhran Ravi
                Aug 26, 2023
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                I'm Ragavendhran augest 8 deduction for 2599 rs debited for one assist service. Kindly close that service and refund my money as soon possible
                +1 photos
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                  R
                  RudraXyz
                  Aug 24, 2023
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                  Address: Malda

                  On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers, Malda through QR scanner via PhonePe and the same was successful after 48 hours of the transaction time. But the amount still not credited to the Merchant account. Accordingly, I visited my Bank and they replied the amount is deposited in some Axis Bank Account. The details of the same are as follows:

                  A/C no.[protected]
                  IFSC- UTIB0000000
                  UTR[protected]

                  Kindly refund the amount to my Bank account at the earliest.
                  Thanking you.
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    RudraXyz
                    Aug 24, 2023
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                    Address: Malda

                    On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers through QR scanner via PhonePe and the same was successful after 48hours of the transaction time.But the Merchant still not received the amount.
                    I visited my bank they replied me that the amount was deposite in the following Axis Bank account
                    A/c no .[protected]
                    IFSC - UTIB0000000.

                    So you are requested to refund the same to my bank account at the earliest.
                    Axis Bank customer support has been notified about the posted complaint.
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                      E
                      ElangoVedhanayagam
                      from Hyderabad, Telangana
                      Aug 24, 2023
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                      Am receiving at least 5 calls from AXIS bank asking to apply for Free credit card. Despite numerous times I had rejected as I do not need the card, I receive a call from agent saying its a Mandatory CREDIT CARD and auto authorised. She threatens, until I login to the app and Confirm the Auto approved credit card she will keep calling me. Why am I forced to get the credit card when I dont have the necessity. This harassment is continuing since last 2 weeks.

                      Ph: [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        D
                        Ding Gangte
                        Aug 24, 2023
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                        Address: Qutub Vihar,Dwarka sec 19B

                        Hi,
                        My name is Khamlalding Gangte, it appears to shown a negative balance in my savings account in Axis Bank, bearing account number [protected].
                        I have maintain my balance and also have done a regular transactions.
                        But it appears a negative balance overnight.

                        Kindly, take a necessary actions to resolve such unwanted appearance.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          Abhishek_00
                          from Mumbai, Maharashtra
                          Aug 23, 2023
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                          The Axis Bank is charging unwanted hidden charges to my account. On 21st Aug 2023 bank debited bank charge as TIPS/SCG/NON MCC/19.08.2023 amounting to Rs.24.80/- (screenshot attached). Earlier also bank has charged various charges stating as bank charge to my account when I swipe card or do net banking. The charges are charged post transaction are done i.e. after 3-4 days. This are extra charges which are not highlighted by bank.
                          Bank charge all sort of charges like service charge, ATM usage charge, quarterly charge etc. Over an above bank charge hidden charges. I request bank to go through the issue and refund amount in my bank account.
                          +1 photos
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                            A
                            Aug 23, 2023
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                            Address: MEMCO MORE DHANBAD JHARKHAND
                            Website: IRDA PAN LOOK UP PORTAL

                            Please sir I tulsigope PAN AXZPG9311J wanted to remove my corporate agent code from irda portal after completing my noc process also it is in portal my pan can be seen plz kindly remove my PAN from there for carrier opportunities
                            +1 photos
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                              A
                              Artta
                              from Angul, Odisha
                              Aug 20, 2023
                              Sep 14, 2023
                              This thread was updated on Sep 14, 2023
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                              HI team
                              I have made a merchant payment via UPI from my STATE BANK OF INDIA Account and money is not deposited into the merchant's account

                              I got the details from my bank and amount was deposited inti some AXIS BANK Account as my merchant UPI is AXIS BANK.

                              Bank Account No ;[protected]
                              IFSC ; UTIB0000000

                              Could you please help me in getting the refund to my SBI Bank Account
                              Thanks
                              +2 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              sir there is no any message for my complain.p
                              There is no information from the bank side. what to do
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                                M
                                Madhursabby
                                from Mumbai, Maharashtra
                                Aug 20, 2023
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                                Axis Bank- Khanda Colony Branch is incorrigible, utterly useless and horrendous
                                Pass Book printing has not been functioning for more than 3 months now. On several occasions, different and ridiculous excuses are given for the non-functioning of the Pass book printer. Things will get worse and all the more difficult if the printing is not allowed immediately. Other nationalised and private banks in the vicinity update the pass book on priority. RBI should take action against this bank immediately for deficiency of service.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  C
                                  chetan007us
                                  Aug 15, 2023
                                  Oct 3, 2023
                                  This thread was updated on Oct 3, 2023
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                                  Address: Axis Bank Credit Card Division

                                  Sir / Madam,

                                  With reference to the captioned subject, I am not able to see the refund amount of Rs. 2799/- from Amazon India till date in my Credit Card Account.

                                  Attaching the screenshot for your reference.

                                  Kindly do the needful to resolve my query at the earliest.

                                  Thanks & Regards,
                                  ChetanVaidya


                                  Following are transaction details-

                                  Transaction Date - 20/07/2023
                                  Amount - Rs.2799/-
                                  Reference Number - qndGL8ERr/EtXSwu38IFUg==#miq://document:1.0/Group/GroupBinding:1.0/EntityGroup:1...
                                  Order ID[protected]
                                  Transaction ID - 3rZ4mF3xhDazOy6JPSSD
                                  Refund No - amzn1:crow:+vKBOkUTRPyKUKVloXaapQ
                                  Account Statement - not reflecting in account
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Two months passed... Can you please let me know the status of my complaint??
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                                    R
                                    raj161981
                                    from Kannur, Kerala
                                    Aug 12, 2023
                                    Aug 22, 2023
                                    This thread was updated on Aug 22, 2023
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                                    Resolved

                                    Continuously Harassing My family members & torturing by axis bank

                                    Dear sir,
                                    In my previous mail since 2022, im again sharing you the critical situation
                                    i had personal loan(PPR[protected] & credit card loan at axis bank, im unable to pay since 3years due to my financial problems, this too i had several times informed to recovery agent, but today two employees came to my home without any intimation, no id, not mentioned there name, without my presence, im in abroad. previously several time...
                                    +1 photos
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                                    Mahesh Sankhat
                                    from Una, Gujarat
                                    Aug 9, 2023
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                                    Hi team,

                                    I have made payment through UPI from my HDFC bank account and money is deducted from my account but not deposited in merchant's account.

                                    I get the details from my bank that amount is deposited in some axis bank account however merchant account is in SBI & his registered number is [protected] & he didnt get the amount.

                                    Date of incident :[protected]
                                    Merchant G pay & register number with bank - [protected]

                                    Could you please help me in getting the refund into my HDFC bank account

                                    attached snap shot for reference.

                                    Thanks
                                    Mahesh Sankhat
                                    [protected]
                                    [protected]
                                    +2 photos
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                                      A
                                      amol sarje
                                      from Pune, Maharashtra
                                      Aug 7, 2023
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                                      Hi, this is vishal rudrappa sarje, i m using axis bank debit and credit card, also one 1 loan for axis bank. I have done full and final settlement amount 25, 000 rs on 5th august 2023 for credit card to nil my account minus balance to zero but they said account still shows 34, 862 rs minus for axis bank. Previously we paid 4080 rs axis bank emi on 24th july 2023, they (axis bank ) cut 13, 439 rs from my account as a conciliated charge.

                                      We don't have clarify for their charges and fees and my account still in minus state, please clarify on this.

                                      Thanks and Regards,
                                      Amol Rudrappa Sarje
                                      Axis Bank customer support has been notified about the posted complaint.
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