Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
6438
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rakesh agrawal96
Feb 24, 2024
Report
Copy

Address: C/o Hanuman Sahu, Tailiyo Ka mohalla, Behind- HDFC bank, Dudu

Dear Sir/Madam,
I have a credit card from Axis bank and the last month bill I have paid 60000/- out of 61, 319 of total bill amount but yet in this bill it was charged 3095+GST as interest in current statement. I asked to customer care regarding this then told me that if customer have not paid full amount then it will be charges interest on full bill amount as per bank's poliy. I asked him to charged interest on remaining amount of 1319 but they refused and ignore as per saying that is bank policy. I need to paid 3500 interested on only 1300 Rs. apart this other bank have no any condition in outstanding amount.
So I request you to intervence into this matter to reverse the charges which is so much.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vindu prakash singh
    Feb 22, 2024
    Feb 22, 2024
    This thread was updated on Feb 22, 2024
    Report
    Copy

    I need to speak to customer care but your IVR is so frustrating that it doesn't give pertinent options and the query can't be resolved. Unable to call you from registered number and other numbers get lost in your IVR options.
    please call back if possible on [protected]/ [protected]
    dr V P singh
    Axis Bank customer support has been notified about the posted complaint.
    Feb 22, 2024
    Updated by vindu prakash singh
    payment of credit card is pending as problem is not being resolved
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      prashant11097
      Feb 13, 2024
      Mar 14, 2024
      This thread was updated on Mar 14, 2024
      Resolved
      Report
      Copy
      Resolved

      I was not using my registered email id in axis bank for a while, I use axis mobile app instead, now when I login my email I saw every month credit card statement in my email id, name is mine but address mentioned is not mine, I called axis Bank but they are saying no credit card is registered in my account, so I think this is some kind of fraud, my email id is being used
      +1 photos
      Apr 17, 2024
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2024
      Axis Bank Customer Care's response
      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        Yogesh Gopinath Karle
        Feb 13, 2024
        Mar 14, 2024
        This thread was updated on Mar 14, 2024
        Resolved
        Report
        Copy
        Resolved

        Address: Sangamner Dis Ahamadnagar Tal sangamner pin code 422605

        I am not using my account instead that bank charge mi and my account now in nigative balance
        Apr 17, 2024
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2024
        Axis Bank Customer Care's response
        Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          raj161981
          from Kannur, Kerala
          Feb 12, 2024
          Mar 14, 2024
          This thread was updated on Mar 14, 2024
          Resolved
          Report
          Copy
          Resolved

          Dear sir,
          My name RAJESH KUMAR, This is to inform again & again harassment to my family members from axis bank, as previously several times complaint in this regard, not getting solution, again they are torturing my family members, & again they are calling local wardmembers, neighbours & telling unwanted words, i had told previously i will clear need time but they are using rough words to my wife & aged mother, last year i had complaint consumer complaint.in team, but again & again they are torturing in illegal way, now from 15days my family getting torchure i m not in india, i had told i need time but every time they are insulting in my society by calling wardmembers, asha workers, neighbours.Also they are not maintaining the guidelines not saying name, while picking phone from my family members using harsh words so i need solution from your end. below are numbers receiving & torchuring
          [protected]
          [protected]
          [protected]
          [protected]
          Apr 16, 2024
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2024
          Axis Bank Customer Care's response
          Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Knanavati
            from Rajkot, Gujarat
            Feb 11, 2024
            Mar 14, 2024
            This thread was updated on Mar 14, 2024
            Resolved
            Report
            Copy
            Resolved

            Credit card

            Axis Bank is not helping me out to resolve my financial fraud issue with my Axis Bank credit card. I filed a case again bank in financial fraud. Here is the details of my grievance registration .

            Dear Sir/Madam, Your grievance Ack. No : [protected] .
            regards,
            National Cyber Crime Reporting Portal

            Even not solved by the financial fraud branch office too....
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            S
            shriomsharma
            from Gurgaon, Haryana
            Feb 11, 2024
            Mar 14, 2024
            This thread was updated on Mar 14, 2024
            Report
            Copy

            Dear Sir/ Madam

            Myself Shriom Sharma having an Axis Bank Flipkart credit card ending with xxxx 2007.

            The following transactions are wrong because I have neither received any prior information about it nor any OTP to approve these transactions. I am liable to pay the amount/ transactions which i have approved by one time password.
            As i have not approved the following transactions by one time password, these transactions are illegal so request you to intervene so that i can get my money back.

            Transaction details are as follows: -

            Rent Transaction Fee
            Amount ₹202.83
            Date25 Jan, 2024
            Reference ID[protected]

            Amount ₹35.61
            Date25 Jan, 2024
            Reference ID[protected]

            Thanks

            Shriom Sharma
            [protected]
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 14, 2024
            Axis Bank Customer Care's response
            Hi, we have checked and wish to inform you that our Nodal team had responded on your concern. We request you to be guided by the same and write back on the same email address in case of any further assistance. Regards, Team Axis Bank.
            Mar 14, 2024
            Updated by shriomsharma
            Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
            Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nitinsharmaaaaaaaa
              Feb 8, 2024
              Mar 14, 2024
              This thread was updated on Mar 14, 2024
              Resolved
              Report
              Copy
              Resolved

              Credit card third party abusing

              Got a call from +[protected] regarding my cc overdue i had informed bank that i need more time as i am going thru bad times. In return they hire such third party collectors who call and abuse straight away I understand my have not made the paid and bank has complete right to chase me for over due amount however that should be done professionally not this third party agents calling and abusing. I need the bank to look into this my cc last...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              R
              rajendrasunku
              from Vizianagaram, Andhra Pradesh
              Feb 7, 2024
              Mar 14, 2024
              This thread was updated on Mar 14, 2024
              Report
              Copy

              Over limit charges borne on me without any consent

              Address: AXIS BANK LIMITED, AXIS HOUSE, C-2, WADIA INTERNATIONAL CENTRE, PANDURANG BUDHKAR MARG, WORLI, MUMBAI - 400025.

              On 4th Feb 2024. I had tried to make a transaction of rs.900.00, it was declined thrice and i opened the axis bank mobile app for checking limit and unbilled transactions but in the unbilled transactions i had seen an OVER LIMIT CHARGE fee plus GST, before this transaction i had made a transaction on 1st February 2024 night of rs.918.5 and i received spent transaction message on 2nd February morning. In the message from axis bank stating...
              +10 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              H
              Himani1060
              Feb 5, 2024
              Mar 14, 2024
              This thread was updated on Mar 14, 2024
              Resolved
              Report
              Copy
              Resolved

              From last 6 months 3 brn transcation - debited from my account. The merchant has started this 3 transactions without any prior confirmation from us I really wish i could save my money
              Apr 15, 2024
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2024
              Axis Bank Customer Care's response
              Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinay@789$
                Jan 18, 2024
                Report
                Copy

                Address: Muralinagar, Visakhapatnam

                Hi Sir,

                My name is Chavvakula Vinay and i had ordered an iphone of Rs. 49, 999 in Amazon on 13/01/2024 and cancelled the product due to personal reasons on 13/01/2024.
                And refund was initiated by amazon on same day i.e., 13/01/2024 and initiated the refund to my card but still i didnt get the money. Amazon said it will take 5days to credit the amount but it was still not credited. Today i.e, on 18/01/2024 when i checked the amazon account they provided me the RRN(Refund Reference Number) - 74766514014401558892348 to check with bank but they are not able to provide any status. My card number is [protected]

                Please kindly respond to this complaint it's very urgent

                Thank you sir
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bhupati Raju
                  Jan 8, 2024
                  Report
                  Copy

                  Debit
                  INR 4.72
                  A/c no. XX1471
                  [protected]:09:36 IST
                  PTL/SCG.VISA.POS/05.01.24/

                  1.) The Axis bank is deducting money from my axis bank account i have seen some complaints regarding the same issue where Axis bank is also aware i don’t want any deductions from my account without mentioning anything.
                  2.) I would like to know what action did the bank took for the previous complaints
                  +1 photos
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avijit Ghosh#1
                    from Bankura, West Bengal
                    Jan 5, 2024
                    Report
                    Copy

                    Address: Bhuteswar,Sanbandha, Bankura

                    Dear Sir/Ma'am
                    I inform that the unknown transaction amount in my savings account is 5351.85, what is this amount transacted. It has been debited by rozorpay at date 05.01.2024
                    Please solve my problem as soon as possible.
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mannvaani
                      from Haldwani, Uttarakhand
                      Jan 2, 2024
                      Jan 21, 2024
                      This thread was updated on Jan 21, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Kusumkhera Haldwani

                      Hello,

                      I Manish negi have a savings account with Axis Bank. I had an ongoing personal loan with Axis Bank. On the 5th of each month, ecs are debited from the Axis account using EMI. Then I also got a message from the bank that my EMI rebounded. And they charged me a check bouncing penalty at rs 400/-. When a bank representative was asked, they replied that the ECS mandate was put up for clearing early in the morning this time, so it was rejected as I didn't have enough at the time, and on the second clearing it was credited to my credit account. Every time they issue the ECS mandate in the evening, this time they send the ECS clearing in the early morning. Since I have a savings account with Axis Bank, I usually deposit money the day before or the same day to avoid uncertain deductions from the minimum balance due. since I don't want my emi to jump.
                      You received the payment there on the same day. but i have to bear the bounce fees and from 2 months i am facing this because of the bank and even it will bounce in my cibil score check which is actually not the case. My maturity has never been pending in my financial history, but it won't be the same now. I would have willingly paid the fees and accepted my Cibil refund and today on 1st January you guys have debited 295 for the si loan repayment. I am so frustrated that i will lend son loan from other bank and repay the frauds like Axis there is no value for the customer and in this bank all they want is To deduct money that’s it
                      following is my loan account number 51034
                      Jan 2, 2024
                      Complaint marked as Resolved 
                      There is no steps taken by the Bank and still they are marking it as resolved.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 21, 2024
                      Axis Bank Customer Care's response
                      Hi, we understand the inconvenience you may have faced. Please provide us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        suresh kumar vasala
                        from Hyderabad, Telangana
                        Dec 29, 2023
                        Report
                        Copy

                        Axis Bank Charged (SI fail chrg loan repayment+GST/9852477) even emi was deducted on same day

                        Address: hyderabad

                        I taken personal loan from axis bank, my automatic deduct date was 10th of every month. this month i charged 293.99 for Si fail Chrg loan repayment
                        but amount deducted in time only. no delay in the payment of November month, but they taken amount from my account....
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        prashant665
                        Dec 23, 2023
                        Report
                        Copy

                        Hi,

                        I am writing this to inform you that a payment of Rs. 959.66 has been done to dreamplug without my consent. i don't remeber initiating any such transaction. I request you to kindly check in your records and return my money. Kindly inform why the payment was made, if not I am going to inform Bangalore police IT department about this.
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shoaib husain
                          Dec 19, 2023
                          Report
                          Copy

                          Address: Nagda dist dhar

                          Sir me pehle complaint or mail kr Chuka hu apke axis Bank ke account person ne mere sath fraud Kiya mene mail bhi Kiya tha lekin koi response nhi aaya vo bol rhe apki bank ne humko contact nhi kiya aap help kijiye please mene Aaj bhi call Kiya tha
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            tariq110
                            from Lucknow, Uttar Pradesh
                            Dec 13, 2023
                            Report
                            Copy

                            I am writing to bring to your attention an issue concerning my account with Axis Bank on 22.10.2023, an amount of Rs. 11146.96 was deducted from my account under the category of Cash transaction charges.
                            I have made numerous attempts, both in writing and verbally, to communicate with the bank, requesting a refund of the deducted amount. However, to my disappointment, no action has been taken thus far.
                            I kindly urge you to investigate this matter promptly and take the necessary steps to refund the deducted amount to my account.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              1
                              12satyam12
                              Dec 11, 2023
                              Report
                              Copy

                              I received a call from one of the executive ([protected]), he started abusing and when I blocked his number, another guy ([protected]) started calling me and threatening me. Please look into this.
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jenil Kikani
                                from Thane, Maharashtra
                                Dec 8, 2023
                                Jan 23, 2024
                                This thread was updated on Jan 23, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                I did a UPI transaction on 14th Aug 23 from my UPI ID

                                Payer UPI ID : [protected]@axisb
                                Payer Mobile nos : [protected]
                                Payer Account Number & IFSC : [protected] & HDFC0000542

                                Payer Bank : HDFC Bank

                                Amount : 80763.00

                                Amount got debited from my account but instead of crediting the same into account number :[protected]

                                Payee UPI ID : [protected]@okbizaxis

                                the money got credited in wrong account as below :

                                Payee Account Number & IFSC : [protected] & UTIB0000000

                                I did similar transaction on 9-Aug-23 which was success. But how come
                                now the account number got changed all of sudden. I am waiting long to get this amount reversed in my account back.

                                Please help this solve immediately as Payee is asking same amount from me again and i have to go thru this truama again.
                                +1 photos
                                Feb 23, 2024
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 23, 2024
                                Axis Bank Customer Care's response
                                Hi, we request you to liaise up with the remitting bank from where the money has been debited for further assistance in the referred matter. Regards, Team Axis Bank
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit