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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 3

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G
Gaurav Pa
from Muzaffarnagar, Uttar Pradesh
May 18, 2024
May 18, 2024
This thread was updated on May 18, 2024
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Dear Sir,
I am axis bank customer for four years. yesterday i received a call from axis bank credit card department (mob. no- [protected] & [protected]) . he asked for axis bank credit bank credit card. i told him that i have already axis bank flipkart credit card. but he behave very rudely & abuse me on whatsapp. please take appropriate action against him. his employee id is WRKPLVD001. screenshot of whatsapp chat attached herewith
+1 photos
May 18, 2024
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
May 18, 2024
Updated by Gaurav Pa
no communication done by axis bank
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    Aatish Kr Mohanta
    May 12, 2024
    May 12, 2024
    This thread was updated on May 12, 2024
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    Hi Team, from one end govt has reduced the prices, now the petrol pumps are charging 2.5% surcharge. just to clarify, they asked for approval for initial amount of fuel purchase, and not for the additional 2.5%, is is even legal. Banks on the other hand are helpless, stating that they can't even book a complaint against the non-intimated amount debit from one consumer's account. whose duty is it, to get this transaction informed prior to the consumer's.
    on the other side, i am saying this as scsm because you can count the number of accounts there in each banks, and if this 2.5% is charged to them without their approval, then in bulk it would be crores.

    Don't think anybody might attend this concern.

    Thanks
    Aatish Mohanta
    Axis Bank customer support has been notified about the posted complaint.
    May 12, 2024
    Updated by Aatish Kr Mohanta
    Also to update, this txn got debited from a debit card
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      S
      SUHAS BABULGAONKAR
      May 6, 2024
      May 6, 2024
      This thread was updated on May 6, 2024
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      Address: [email protected]

      Uhaas babulgaonker
      Mon, Apr 29, 5:53 PM (7 days ago)
      to email.services, Jitendra, Jitendra

      1) Full Name.SUHAS MURLIDHAR BABULGAONKAR

      2) Location DOMBOVALI WEST

      3) Registered Mobile Number. [protected]

      4) Loan centre name where you have applied for loan MR.JITENDRA KATARIYA AXIS BANK BHAYKHALLA LOAN CENTRE MOBILE NO [protected].[protected]@axisbank.com [protected]@gmail.com

      HE TOOK original AGREEMENT COPIES OF FLATS

      BY HIS REQUEST I OPENED AXIS BANK SAVINGS ACCOUNT NO.[protected].

      We also require additional loan application details:

      1) Loan application ID. NOT GIVEN

      2) Barcode number.NOT GIVEN.

      Please cancel loan application and return my original agreement copies with zerox copies.

      Regards

      Suhas M Babulgaonker
      Axis Bank customer support has been notified about the posted complaint.
      May 06, 2024
      Updated by SUHAS BABULGAONKAR
      uhaas babulgaonker <[protected]@gmail.com>
      Mon, Apr 29, 5:53 PM (7 days ago)
      to email.services, Jitendra, Jitendra

      1) Full Name.SUHAS MURLIDHAR BABULGAONKAR

      2) Location DOMBOVALI WEST

      3) Registered Mobile Number. [protected]

      4) Loan centre name where you have applied for loan MR.JITENDRA KATARIYA AXIS BANK BHAYKHALLA LOAN CENTRE MOBILE NO [protected].[protected]@axisbank.com [protected]@gmail.com

      HE TOOK original AGREEMENT COPIES OF FLATS

      BY HIS REQUEST I OPENED AXIS BANK SAVINGS ACCOUNT NO.[protected].

      We also require additional loan application details:



      1) Loan application ID. NOT GIVEN

      2) Barcode number.NOT GIVEN.

      Please cancel loan application and return my original agreement copies with zerox copies.

      Regards

      Suhas M Babulgaonker
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        A
        Avik1149
        May 1, 2024
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        Deduction of Ecs nach transaction charges

        Recently I have noticed that Axis Bank deducting Rs 25 every month from November 2023, I have auto debit transaction for Mutual funds and that is not chargeable as per Axis Bank guidline.
        I want my money back with interest, and Axis Bank should ensure that the changes would not deduct in near future.
        Regards...
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        S
        Sureshkumar0032
        from Ambala, Haryana
        Apr 29, 2024
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        Address: Plot No.380, Phase 11, Sector 65, Sahibzada Ajit Singh Nagar

        I'm Suresh Kumar S/o Gurnam Singh . residence of - village dubli ambala haryana 133102. I'm running a car loan no. - AUR[protected]INOVA CRYSTA - HR01AU0029) in your bank, due to some financial crisis, my 1 EMI has bounced, for which I'm arranging to pay as soon as possible. I'm getting 50 calls a day from your bank and my relatives are also getting calls from this number ([protected], [protected], [protected], [protected]) There is no link of my relative with my loan nor have I given any contact no. of my relative's in the bank, how can banks call my relatives and threaten them, My mother is old, has spoken to her in such abusive language that my mother is undergoing treatment for the last 2 days.They are threatening my son over phone, please answer me. I am telling you about this as the sarpanch of Dubli village, if this kind of situation is happening with me then how do you behave with the rest, please help me. My family is deeply frightened by this loss.
        Axis Bank customer support has been notified about the posted complaint.
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          A
          anib123
          Apr 22, 2024
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          I possess an Axis Neo Rupay credit card, which was explicitly advertised as capable of conducting international transactions through Discover networks. Despite this, for the last 20 days, every attempt at using the card internationally has been met with failure, each transaction being declined with a recurring notification: "The transaction was declined due to technical issue." This situation is not only frustrating but also misleading, bordering on deceptive, as the functionality promised by the bank is not being delivered.
          Axis Bank customer support has been notified about the posted complaint.
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            V
            Valmik Amrut Bhamre
            Apr 9, 2024
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            Address: Mumbai

            Dunning notice does not contain axis bank details logo authorized sign i want noticed send receipt of my home address you send field executive which reason and what clause in in agreement in axis bank loan i does not come any third party call i strictly say .it is nbfc bank not Fraud bank
            I have loan account my emi is pending last months lots of financial condition but axis bank not support their customer I have 10 years old axis bank account and I not paid loan 2 months such a condition these are the no that harrsed me and without any mail estimation they are come office place without any prior reason they does not have any official id order that from axis bank logo that I noticed you I want clarification of what happened in axis bank these people after 2 days told you I am defaulter they does give any support they are not come from axis bank I take loan from axis bank not 3 rd party so axis bank responsibility take action against them they does followed any rbi rule
            1.Can a loan recovery agent come to the home? Yes, a debt recovery agent can visit a borrower's home, provided that they follow these RBI guidelines for loan recovery: If a recovery agent wants to meet, the borrower must decide the place of meeting _RBI RULE
            2.Debt collectors cannot call you at work or visit your office without notice. They cannot insult or intimidate you in any manner. They can't use abusive language while interacting with you. They need to carry bank's identification and authorization letter._ RBI RULE
            3.The RBI, in its draft norms on "Managing Risks and Code of Conduct in Outsourcing of Financial Services, " emphasized that these entities and their recovery agents should not use intimidation or harassment, whether verbal or physical, during debt collection efforts _RBI RULE
            These are the No I don't know who are this why harrased me without any reason
            1.[protected] Pranita Sawant why this person called me
            2.[protected] Komal Fraud number behalf of axis bank
            3.[protected] advocate Megha I Will send screenshot check and clarify me it is nbfc bank or Fraud bank
            Without any official order from axis bank I.e that contain axis bank logo authecation sign of axis bank officer this stupid person mail and message I ignoring this time next time this fraudant people I will case in cybercrime as per IT act.
            Please justify me this problem with suitable why It is nationalised bank.

            On Mon, 8 Apr, 2024, 3:20 pm Farah1 Shaikh, wrote:
            Dear Mr. VALMIK AMRUT BHAMARE,

            At Axis Bank, our endeavor is to partner with you through your journey with us.

            We wish to inform you that, we have not received current month installment for your Personal Loan

            You are requested to pay the overdue amount of Rs. 21614/- immediately, to avoid further penalty charges and regularize your account.

            You can just make the payment by:

            Depositing your Cash Payment at the nearest Axis Bank Branch.
            Making an NEFT/RTGS payment through net-banking from any bank account. Use the below details to create a beneficiary:
            PAYEE NAME

            AXIS BANK LTD

            A/C NO

            PPR[protected]
            IFSC CODE

            UTIB0000245

            A/C TYPE

            LOAN ACCOUNT/CURRENT ACCOUNT

            REMARKS

            VALMIK AMRUT BHAMARE
            AMOUNT

            21614/-

            BANK NAME

            AXIS BANK LTD

            If you have recently made your payment, please provide us with the details of your transaction to keep our records updated.
            For any payment assistance, you can chat with us on https://axisbank.com/mplc.

            Regards,

            Farah Shaikh

            Center Manager- Unsecured Loans
            Axis Bank customer support has been notified about the posted complaint.
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              K
              K. Muthulakshmanan
              Apr 8, 2024
              Apr 8, 2024
              This thread was updated on Apr 8, 2024
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              Address: Plot No. 5, S1, Naviyas Raja Apartment, Fifth Main Road, Second Cross Street, Rajesh Nagar, Pallikaranai, Chennai 600100

              Dear Sir,
              My account no. is [protected] Payment of Rs. 224 was made to flipkart today morning. Amount has been debited but payment not received by flipkart. Also amount is not reverted back to my account. When contacted they asked to check with axis bank. Please do needful.

              Contact no: [protected]
              Regards, Muthulakshmanan
              Axis Bank customer support has been notified about the posted complaint.
              Apr 08, 2024
              Updated by K. Muthulakshmanan
              My account no. is [protected] Payment of Rs. 224 was made to flipkart today morning. Amount has been debited but payment not received by flipkart. Also amount is not reverted back to my account. When contacted they asked to check with axis bank. Please do needful.
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                S
                SST by rAJA
                Apr 2, 2024
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                Amazon india Ecom website से दिनांक 14 मार्च 2024 को Axis Bank के द्वारा NO COST EMI (Easy Monthly Installment) का Offer, Amazon India Website पर दिया गया था। मै अपने Axis Bank Rupya Credit Card 9160 पर 12 महीने का No Cost EMI पर 13, 329.10 रुपया का सामान (2 Items) Rs. 1203.06 for 12 months के लिए खरीदा हू दिनांक 14 मार्च 2024 को, बैंक के द्वारा यह ट्रांजेक्शन पूरी तरह सफल रहा, बिना किसी रोक टोक के, Amazon के Invoice Bill में भी 12 महीने के EMI का जिक्र है। NOTE - बैंक के द्वारा गुमराह किया गया कि सात दिनों के अंदर आपके पेमेंट को EMI में convert कर दिया जायेगा, जब 7 दिनों के बाद पूछा गया तो बोला गया समय नही बता सकते है, इंतजार करिए EMI में convert कर दिया जायेगा, अब 15 दिनों के बाद बैंक के द्वारा बोला जा रहा है की EMI disabled है Rupay Varients Credit Card के लिए। आपसे अनुरोध है की कृपया मेरे द्वारा किए गए ट्रांजेक्शन को EMI में Convert करने की कृपा करे, क्योंकि आपने Amazon India पर Axis Bank Rupay 9160 पर 12 महीने का EMI offer किया, जिसका उपयोग करके मैं 14 मार्च 2024 को समान खरीदे और 17 मार्च 2024 को समान पहुंचा दिया गया Amazon India के द्वारा । Amazon के Bill पर 12 महीने के EMI का जिक्र है। अगर बैंक के द्वारा EMI में convert नही किया जाता है तो मैं सभी साक्ष्यों के साथ Consumer Court में जाने के लिए तैयार हू अपने advocate के माध्यम से ।
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                  J
                  joshij
                  from Mumbai, Maharashtra
                  Mar 27, 2024
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                  Address: maharashtra

                  Dear Team,
                  There is wrongly debit toll from my axis bank fast tag account on 4th march 2024. i never cross Arjunalli toll plaza on 4th march 2024. i was at my home and my car parked at my car parking. suddenly i got massage from axis bank fast tag and debited 144/- from my account. i complaint again and again from the management of axis bank fas tag dept. but there is no result. they reject my chargeback. they send me email from other vehicale and said VRN is not visible and they reject chargeback. please help me. i attached all document of RC vehicle and there massages.
                  Axis Bank customer support has been notified about the posted complaint.
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                    B
                    Beant@
                    Mar 21, 2024
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                    Wrong Credit Card reported in CIBIL FORUM

                    Sorry to write an email but I am not satisfied with the services provided by the bank, I am customer of your bank since long and I am astonished to see wrong report shared by your reputed bank to CIBIL Forum, which is really affecting my Credit score negatively and I was not even aware about the same. I am using your Bank credit Card since long with last digits 3109, one day two years back I have received another card of Axis bank with same...
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                    S
                    Sreegurudatta
                    from Hyderabad, Andhra Pradesh
                    Mar 16, 2024
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                    I made a payment to my idfc bank account to marchent account but itsnot deposit to money
                    And my bank confirmation details provided below account details for where it's deposited my amount
                    Beneficiary Name: BRIGHT ASSOCIATES
                    Beneficiary Account No: [protected]
                    Beneficiary IFSC: UTIB0000000

                    Could to please refund me my amount to my idfc bank please I will attach payment screeshort
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                      Sreegurudatta
                      from Hyderabad, Andhra Pradesh
                      Mar 16, 2024
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                      Dear Sir/Madam,
                      I am have made a marchent payment vaia googlepay from my idfc first bank account but money is not deposited into my beneficiary account
                      Ingot the details from my bank and the amount was deposited in to some.axi bank account as my beneficiary UPi is axis bank
                      Beneficiary Name: BRIGHT ASSOCIATES
                      Beneficiary Account No: [protected]
                      Beneficiary IFSC: UTIB0000000

                      Could you please hlep.me.in getting the refund to my idfc first bank account as reverse the entry please
                      Please find the attachment for your reference
                      Thank you
                      Sujani maddula
                      [protected]
                      +1 photos
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                        anib123
                        Mar 16, 2024
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                        I made a international transaction in USD on 29th of FEB, And was charged 2000+ Foreign transaction fees + GST, But the transaction was reversed in USD for the same amount, but axis won't refund me the foreign transaction.

                        Reference no:[protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          SUBRAMANIAN Jothikumar
                          Mar 14, 2024
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                          I have been using axis Bank credit card for more than 6 years...

                          First I got my vistara credit card 8276...then couple of years back there was pre approved offer showing for 2 nd card... I contacted credit card team regarding how will be the limit and they said limit might or might not be merged and they informed me to use the card once I receive to know exact limit status...

                          Then I got the Flipkart card ending with 8684... I was able to use this card limit without any issues... So I had 2 credit card with 2 different limit...

                          Then after some time u called me that I have another approved card and again u said not sure about limit...then I got the 3 Rd card 5120 and I have been able to use that card limit also ..

                          SO I HAVE BEEN USING 3 CREDITS WITH SEPARATE 3 LIMITS...

                          I have been paying card dues without delay and paid all amoun nd using it again

                          But all of a sudden when I check now limit shows -2, 30, 437 in all 3 cards.

                          How will I repay now...what type of banking service r they providing...they r giving me card and allowing me to use and after using they r merging the limit...

                          Any one please help me with this
                          Axis Bank customer support has been notified about the posted complaint.
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                            Parivel G
                            Mar 11, 2024
                            Mar 14, 2024
                            This thread was updated on Mar 14, 2024
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                            Resolved

                            Deducting money in the name of BRN card payment

                            Hi, Axis bank deducted the money of Rs.2384 for BRN card payment.Credit card bills was paid on the cycle.Made only 3 transactions within Rs.5000 of total but deduced the amount around 50% of the credit card billed amount as BRN payment. Please refund the deducted amount of BRN payment amount. Thanks....
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                            Ranjeet chaudhari
                            from Muzaffarpur, Bihar
                            Mar 11, 2024
                            Mar 16, 2024
                            This thread was updated on Mar 16, 2024
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                            Address: Kanahuli bela mithanpur muzaffarpur bihar 842002

                            नमसकार सर
                            मै रंजीत चौधरी क्रडिट काड न०-4929 से 1/03/2024 को 25000 का भुगतान गलती से दुसरे के upi id [protected]@apl मे चला गया है आप अनुरोध है कि रिफंड करबाने मे सहयोग करे भेजना था ईस upi id [protected]@ybl पर
                            आपका विशवासी
                            रंजीत चौधरी
                            मो०[protected]
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
                            Mar 12, 2024
                            Updated by Ranjeet chaudhari
                            रिफंड करने कितने समय लगते हैं
                            Verified Support
                            Mar 14, 2024
                            Axis Bank Customer Care's response
                            Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
                            Mar 16, 2024
                            Updated by Ranjeet chaudhari
                            [protected]
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                              kirti1967
                              Mar 2, 2024
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                              Dear Sir/Madam,

                              I booked a flat at Kanhe Atulya, Jambhul on, Tal. Haveli on 14th December, 2020. While booking flat at Kanhe Phata, Mr. Pratik, Mr. Tushar Kudchikar and some Mr.. Faraz Khan were representing the Axis bank for home loan at the site. I told them that I am booking the flat No. 108 in Building No. 1 but it is not presently constructed. They told me that the amount of loan will be disburssed after phasewise construction. My customer ID is[protected] and my email id is [protected]@gmail.com or [protected]@gmail.com. The status of the building is not worthy to pay at least 20% of the amount but the bank has already disbursed an amount of Rs. 11, 33, 198 (Rs. Eleven lacs thirty-three thousand one hundred nighty eight) to the builder. While I approached your Axis Bank Pimpri office, they told me that bank disbursed the amount on the ground of their technical team report but which report they do not show me. I think there is big mishap happed because I fully knowing that the technical report is not satisfactory to disbuse the amount. There is no construction on the date of disbusement nor today. Then on which ground the amount of disbusement is made. I am already paid the EMI till date but now it is possible for me to continue the emi of Rs. 23068. I was also told that till possession I have to pay the interest only. Now, my request is on which ground such a big amount of disbusement is made while there is no construction. And please stop my EMI further until you enquire the whole event. Because there is a huge difference of amount disburssed and amount to be disburssed according to construction.
                              Your immediate action in this regard is requested as I think the technical report submitted is made through some type of mal practices.
                              Please let me know immediately and stop my EMI further till completion of said project and if possible please return the amount paid till date as I have patient who is suffering from cancer and I need money every week for his chemotherapy or otherwise he will die.

                              Thanks and regards,

                              MRS. MAMTA KIRTIKUMAR THAKKAR
                              AND
                              MR. KIRTIKUMAR N THAKKAR
                              Axis Bank customer support has been notified about the posted complaint.
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                                Tejal25
                                from Kalyan, Maharashtra
                                Feb 27, 2024
                                Mar 14, 2024
                                This thread was updated on Mar 14, 2024
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                                Resolved

                                Unable to close my Account

                                Address: Axis bank, opposite to agarwal college Kalyan west, 421301

                                I had opened my account in axis bank in September start, their employee forcefully convinced us to open the account, now I am not able to maintain the account so I went to bank 2 times trying to close it as I've been getting charged 700 rs per month and I'm not able to afford it, they deny and say they are unable to close it as it's some liberty account, I told them to close it and take extra charges if they want but they are denying it and...
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                                AmanKumar90500
                                from Jind, Haryana
                                Feb 26, 2024
                                Mar 14, 2024
                                This thread was updated on Mar 14, 2024
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                                Resolved

                                Address: Axis Bank Mumbai

                                Please Refund my all money debited from account 18 thousand and previous month all salary debit from account. Please solve my problem .
                                Apr 17, 2024
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 14, 2024
                                Axis Bank Customer Care's response
                                Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
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