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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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2.5

Updated: Feb 25, 2025

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Good! Bangalore Metropolitan Transport Corporation [BMTC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bangalore Metropolitan Transport Corporation [BMTC] step up their efforts to fully resolve all complaints 👍

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forgot to collect change from conductor

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 9

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This regarding wrong ticket issued by conductor. I got into bus at ESI stop Rajajinagar and asked for ticket till Rajajinagar metro station and he issued govt soap factory when I asked about wrong ticket he started shouting one and he argued that I told wrong metro station
Plz do look after this type of conductor where they cheat people
Hopefully u people will solve this problem...

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Hi Team,

we got the bus on 9:50 at Carmelaram bus stop and we got down on 9:55 at ambedkar nagar and bus is G2 new bus but we didn't remember bus number.

I lost my mobile phone in this bus please look into this and reach out to me at [protected]...

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I took Bus from Mariyappanapalya to K R Market on 09/02/2023 which costs 20 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA41D2363
Boarding point: Mariyappanapalya
Dropping point: K R Market
Tkn number: 6382
Date:[protected]
Depot-37...

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Address: Cessna Business Park

This is a tragic situation for people coming from other states and dont speak Kannada. The conductors are rude to start with, however the most tragic sitiation is when the conductorsbdo not gove back 5 to 10 rupees changes to customers. They should be earning more than the government. We dont speak the language and get cheated by govt employees. If anyone from Karnataka is visiting Sabarimala or Padmanaba swamy temple, we treat then like...

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Address: Hennur

The bus conductors doesn't render proper change. They print wrong busstop names (area names) and take extra amount from the passengers.
I hope a proper action will be taken.
I have attached a receipt which was given by the conductor, i took the bus from hennur but for extra amount he has printed as babusabpalya.

Thank you for this feedback or complaining site....

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Address: Chandapura

I used bmtc fly over bus service from chadapura to checkpost everyday by giving 20rs extra.
Yesterday 6th feb 2023 when I was returning to chandapura, driver refused to give stop at chandapura bus stand as they stopped at signal nd asked everyone to get down. I said them I did not noticed that nd requested humbly to stop at chanda bus stand. After so many request they didn't stop. When I started crying then they stopped at somewhere...

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I took BMTC AC bus from bansankari to Manyata, at silk boar bus stand I got place to sit in the first seat, As per BMTC rule in AC BUSES are first seats reserved for conductor ?
Bus no - KA 01 FA 2031...

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Address: Tin factory

Iam new to Bangalore and at night one conductor has maken fraud at me he has taken the money 5 rs but didn't get the ticket i asked twice but i didn't get any reply from him but in tin factory check-in officers came but i have no ticket i asked Conductor you taken money but you didn't given ticket so that he said i asked him twice he didn't taken like that so my kindly request to BMTC to keep cc cameras in bus so that the new passengers are...

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I forgot my suitcase and hit off from bus. 5 th Feb. Then called conductor after 30 Montreal he located the bag. Made sure I it is mine. Took my call nicely many times. What’s up the picture promptly delivered to me on his return trip from electronic city. Called me and coordinated on time and spot. Politely refused money for token of thanks. Happy to see many of these conductors on Bangalore transport.
Thank you for Ashoka Depot...

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I forgot my suitcase on airport trip and got off Then I got phone number of Ashoka depot 25 conductor of bus. He promptly located my suitcase made sure it is mine what’s up the image took my call promptly many times and called me on his return trip from electronic city and delivered to me at silk board station promptly. He also politely refused money when I offered as token of thanks. Appreciate Bangalore transport conductors of this honesty....

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Address: Domlur-560041

Hi Team,

I took Bus from Isolation Hospital to Garudacharpalya on[protected] which costs 20/- Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA01F8702
Boarding point: Domlur Bridge
Dropping point: Garudacharpalya
Tkn number: 21
Date:[protected]
Depot-15...

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Hello sir,
This is to inform you that from shivajinagar to banerghatta route (G4) Buses are not at all running on time due to shortages of buses, this is highly critical for daily passengers on this route, I'm requesting to you that please do survey on this and rectify the problem as soon as possible.

Hope BMTC will understand the daily commuters problems.

Thank you...

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Address: Bengaluru

Passengers waiting almost 2 hours in sujatha thakis 252f one bus is not came here this what Dagar Bmtc rules chuthya nan makla
Bus bidro time ge namardha sule makla...

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I have lost my earphones- Mivi duopods charging case while travelling from HSR depot 25 to Kundalhalli gate today....

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Address: No 41 chikkasandra bangalore-560057

BMTC BUS HIT MY MOTHER
DATE -21/01/2023 TIME -6:50 PM
Bone mill bus stop, Hesragatta main road bangalore-57, BMTC bus colour- Blue
Bus passion towards Chikkabanavara
I TRIED TO COMPLEMENT BMTC CUSTOMER CARE NO PROPER RESPONSE - THEY ASKING BUS NUMBER THAT TIME NO ONE NOT NOTICED, AND TELLING BUS TIMEING VICE NOT TRACTABLE.
PLS FIND THE BUS DRIVER TAKE ACTION

REGARDS
VIJAY...

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As i was traveling to kasturi nagar in bus number KA57F1915 500 -hennur depo arround 6:30 pm, just because 2 other ppl are getting off before the bus driver dint even ask if anyone else is getting off the bus stop n directly speeds up to the next Stop n when i asked him to stop at the Kasturi Nagar Bus Stop he was like what was i doing when he stoped so i gave him the reply bus Stop yeli irodhu for that he replied nim Mane munde yella nilsak...

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Dear sir, It was a uncomfortable situation faced in DOMLUR Bus station on 16TH JAN 2023 MORNING When i went to the Public Toilet in the DOMLUR Bus stand, The Toilet Maintenance Personnel sitting out side demanding 5 Rs for Urinal and Latrine, While it has been clearly mention that Urinals are Free.When asked they simply say we need to clean the Toilets so u must pay or get out, when i said that i will complain, he is threatening with orther...

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The bus conductors are behaving very affending behaviour against the school and colleges student . he is literally scholding the girls to travelling in his bus even the I complined about this in office too they too didn't respond correctly...

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I have travelled from Marathahalli to ITPL (Big Bazaar).
The ticket price is Rs 25/-
I've given Rs 50 and they returned me Rs 20.
Due to unavailability of Rs 5 coins.
They didn't given me the remaining amount even at my last stop.
I've asked them phone pe option also ti get my amount.
They denied it and asking only coins.
I don't have any change with me.
Finally I've left the bus without...

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I paid 150 rupees instead of 15 rupees by mistake today while boarding a bus from ITPL to Igate. The bus number was KA01F4604. Kindly help me get the refund for the same....

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