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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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2.5

Updated: Feb 25, 2025

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Good! Bangalore Metropolitan Transport Corporation [BMTC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bangalore Metropolitan Transport Corporation [BMTC] step up their efforts to fully resolve all complaints 👍

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Excess Bus Fare Payment

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Duplicate bus pass issue

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forgot to collect change from conductor

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 6

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I am Vasanthi S..On 20/4/2023 i was traveled from Tinfactory to Bellandur City light Appartment and i gave 50Rs for the ticket the ticket cost was 20Rs and they did not gave change they mentioned balance 30Rs on back side of the ticket and they conducter was forgot to give 30Rs
Bus No: KA57F3311
Tkn No: 8906
Depot-20...

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Hii bmtc we all have a common timing for work and board a bus at hebbal at 8:05 so that we reach office on time (500 DF) vydehi stop.But got a news that the bus will be available at 9 or 7 in the morning which is making uncomfortable to travel in buses.Personally i have taken a pass worth 1800 even though it becomes less if ticket is purchased for my convenience i take a pass but here no proper bus facility is provided and even in evening...

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Address: Bsk 3rd stage

Bus number KA-01-F-4876 rout no 43B
Hoskarehalli to majestic
Bus conductor not receiving 20 rupees coin
He said BMTC MD told don't receive coin
I will put case in court

Thank you...

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We don't get buses in the afternoon daily. People are walking kilometres even on providing a bus route to Muddinpalya. We can see the driver resting roadside in the attachment. They park the bus for leisure time during the afternoon. Whether one or two people are commuting in the bus we want it to run regularly.
(Vehicle no. KA 57 F 2009) Please look into the matter....

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Address: Jigani

Website: BMTC

The bus which you allotted at 8am from jigani to majestic 365j Ac bus(KA-57 F-15)(CORONA) is not working properly like very loud noice and speed is 30km per hour with Ac without ac..
We are not able to travel in this kindly change the bus ASAP...

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We were 2 adults. But the conductor charged us for 2 adult and 2 child. And he wasn't willing to reverse the charge and asked us to get out if we dint pay for 2 adult and 2 child. We did not have any child with us...

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We were 2 adults. But the conductor charged for 2 adult and 2 child....

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I have travelling from Baiyappanahalli metro station bus stop to Hope form. But they told that it's last stop is ITPL. I don't have any problem about this but they give ticket from Baiyappanahalli to hope form. Why they didn't give to ITPL if it is the last stop. And in bus board showing channasandra.

Bus no KA 57 F 4886...

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Address: Bengaluru Metropolitan Transport Corporation, K H Road, Shanthinagar, Bangalore - 560027.

Following Incident has taken place in KA 57 F. 4578 on 28/03/2023 at 18:39:41.

The bus conductor was very rude to me and refused to give me change for 20 rupees for a 5 rupee fare even when he was in possession of it. He continued to speak in a rude tone to me. After a couple of minutes of him insisting on not giving me the ticket he gave me the ticket reluctantly.

After this he said something to me in Kannada...

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Hi,

I travelled in BMTC on 7/Apr/2023 evening 6:30 from aecs layout to Majestic. I paid 500 rs for 90 rupees ticket conductor gave me the ticket by writing 500 on top of it but i forgot to collect the change from him. I have the ticket with me and bus details are below. Can I get the change anywhere.

Bus no. KA01F9588
V335E / 28
Bording point: Graphite India
Destination: kempegowda bus stationbr...

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Address: Kaniminike colony

KA-51-AH-4642

Place :- Kanaminike colony
Date :- 07/04/2023 Fridays
Time :- 9:15 am

He is not even stopping the bus ..
We went on the rode and stopping it he was driving right side of the rode ..

Today I came to mis of the rode u guys just need to die ppl by just to stop this stupid bmtc busses ..

Bcoz of these driver stupidity, they r not doing there work...

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From byrathi cross to east point college in morning time from 9.15am and, east point to college to byrathi evening time after 5.45pm, there is no frequent buses, if we miss one bus we have to wait for 1 to 1and half hour for next buses. That to evening time as women it's became a difficult to travell, as there is all drunken people in bus stand. Evening from 5.45pm onwards there is no bus.. Next bus is at 7pm..being in city like Bengaluru...

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Address: Depot 43

Hi have travelled from krpuram railway station to bellanduru city lights appartment the ticket charges is 20rs i gave him 100 wrote bal 80rs but till I get he didn't gave are spoke about i was in hurry for my work in the tension i forgot to ask

Depot 43
T.no 236
500DG/F
KA57F5098
TKN NO:- 11135...

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Bus number KA 57 F 0181 will not stop in busstops and doesn't open doors for the passengers...

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Dear sir/madam

It's a very appreciative thing that the department is providing AC buses to many long routes. Likewise if the department could provide AC buses to route 600F, 600FC and all the 600 series, it will be convenient for passengers to travel comfortably.

Considering that the number of passengers who travel are huge, request the concerned authorities to do the needful and oblige.

Thanking...

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Address: Gunjur vathur

Hi

There s no most of busses from gunjur to market ...plz look into this ......

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Bus conductor didn't give Rs.5. I asked him more than 3 times. very bad service. they are looting peoples money.

also surprising bmtc grievance tab in the website is not working. they intentionally took it down i guess....

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Bus number, V-500A which goes from Banashankari to Hebbal through outer ring road, there is no proper scheduled timing mentioned for this bus. Need to wait for 1 hour or even 1 and half hour in mornings, There is no proper response from Banashankari TTMC, when called, they say "Its coming on the way" ( yet does not come for 30min ) or "Some problem with the bus". Some or other reasons they tell. this is a huge problem for people who travel...

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It was a uncomfortable situation faced in Banglore Shivaji Nagar BUS terminal on 2/04/2023 8:30pm evening.When i went to the Public Toilet The Maintenance Personnel sitting out side was smoking cigarette which is first of all wrong and demanding 5 Rs for Urinal and I gave 2Rs but he did not allow me to enter inside, While it has been clearly mention that Urinals are Free.When asked they used foul languages. & They were so disrespective. kindly...

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The conductor is giving a roung ticket to me the vehicle number is KA 57 F 3519 and the ticket is also wrong...

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