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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

www.mybmtc.com

2.5

Updated: Feb 25, 2025

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Good! Bangalore Metropolitan Transport Corporation [BMTC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bangalore Metropolitan Transport Corporation [BMTC] step up their efforts to fully resolve all complaints 👍

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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 8

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I was travelling in 335a bus from Leela palace to Whitefield. Bus conductor didn't come to collect ticket . Then later he came to collect ticket from someone else I voluntarily asked for the ticket . He suddenly started shouting on me saying that I have been here for 3 time, even though he came only once and started fighting.
Bus number is KA57F4273...

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Address: Bengaluru

Website: mybmtc.karnataka.gov.in

It was observed by few Bangalore senior citizens on 9th March 2023 at 9:45 am that driver of 265A MBTC bus (which was going to Majestic via 6th block, okalipuram route) was not following or adhering to lane discipline and blocking ways for vehicles to overtake him. When the citizens tried to overtake, he used to block the way and shout on them rudely using foul language. It looks like the rowdies are now government employees, with no manners...

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Address: Hebagodi

Website: Consumer complaints

Attibele towards majestic exp morning 8-9clock, a passenger from hebagodi get to bus and ask stop near veersandra but the conductor didt give the stop he got angry and he asks for a stop but then conductor had a fight with the passenger and even passenger supports him and beat the young guy ruthlessly. Please consider this request to stop the bus from this route or exit him from service. Please enquiry about this with the staff as their behaviour...

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Address: 85, Kengal Hanumanthaiah Rd, NGO Colony, Sudhama Nagar, Bengaluru, Karnataka 560027

Website: mybmtc.karnataka.gov.in

The incident occurred around 8pm on 7/3/2023 when I boarded the bus from Pallanhalli gate bus stop for Guttahalli bus stop. Even though I had boarded the bus from Pallanhalli bus stop, the conductor gave me a ticket from IAF bus stop to Kodigehalli gate bus stop. At Kodigehalli bus stop he told me to vacate the bus and when I confronted him about the same, he started shouting and abused me in Kannada and when I tried to control the matter,...

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V-365 Bus is not stopping. It just pass over the stop without even stopping for a second. I was even waving from the stop. Please check this issue as some some people specifically come to travel with this bus only....

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They said there is 201 bus for every 30 min
But many people with me are facing the this problem. we wait for more than one and half an hour for one bus .
On the other side i see many 201 bus going simultaneously one after other during 3 40 to 5.
I hope you will as I am not the only one who is facing this issue.
Thank you....

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Complaint against Bus conductor & Checker
Incident date : 04/03/2023
Time : 8:45 - 9:05 am
Bus route - Attibele to Kempegowda Bus Station
Bus number - KA57F5166

I was unnecessarily forced to pay Rs.250 Fine by checker because of the conductors' mistake as he didn't come in the front to collect ticket from ladies side. I took bus from Hosaroad but before the ticket is issued the next stop arrived,...

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500QK Volvo bus ending trip in hebbal on March 1st. Bus leaves itpl 5.30 pm and stops trip at hebbal....

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Today at 11:25am approx two g3 bus came together and left without stopping at madiwala stop.both the buses were so busy in racing with each other that they were least bother to pick passenger from stop. Even they ran behind it so that at signal they can catch it but by the time the reached it left. It's really not acceptable that after waiting so long two buses comes and non of them stop at stoppage. And no one knows when next bus will come...

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Hi .. today @ 7 pm route no.252A bus no. KA 57 F 1767 driver didn't stop the bus at MEI bus stop even after waving hand. It's their duty to stop bus at home all specified bus stops...why he didn't stop.
The concern officials please instruct all the drivers and conductors to stop the bus at all the specified bus stops without fail....

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Today morning I sat in bus number KA57F4881 from Shanti Nagar to bam sandra I have monthaly bus pass of bmtc yet the conductor took more money from me and gave me toll pass ticket while the bus did not go to flyover, they abuse me while speaking and It is said that all of you have come from the North, so you have to follow our rules, what I say will happen, what you say will not happen....

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Hi Team,

I took BMTC Bus today from 16th Main BTM Layout to ITPL] which costs 40 Rs, but as I didn't have change I gave 100Rs but conductor didnt gave me Rs 60 change back. I have ticket with me. What to do to get back the change?

Ticket details:
Bus Number:KA01FA1763
Boarding point: 16th Main BTM Layout
Dropping point: ITPL
Tkn number: 12016
Date:[protected]
Time: 16:14:32br...

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As I was traveling from Attibele to garvebhavipalya i paid Rs 100 but the ticket price was just 25 when I asked my change the conductor not return it
And he suddenly closed the door and move on
Bus no is KA 57 F 3433
Date 22 February 2023
Time 8 pm...

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Website: BMTC.com

Hello BMTC,
Can I avail thindlu bus till the stop esteem Mall or hebbal using my bus pass route .
I have attached my pass as reference.
Please help...

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Hello BMTC,
Can you please provide me the clarification about the bus route in my bus pass. It has led to a lot of misunderstandings.please mention through which route I should go from the endpoint vasanth nagar or guttahalli .
Please help me .
I have attached my bus pass photo as reference.
Thank you....

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Traffic police allegedly stopped me without any reason. I was crossing the road at left side and he just stopped me and ask me Rs. 1000 initially and threatened me to go to court to take your vehicle. When I got ready to give fine and asked to mention correct reason on the challan, he was not ready to give correct reason and just to get money he give the reason as obstructing the traffic. The police was totally sameless. I asked to show his...

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Address: Checkpost to hosa road

The bus conductor is very arrogant towards the clg girl. Becoz she forgot the original pass and showed the Xerox pass he behaved very rudely. The girl payed the money and took the ticket but still he didn't return her pass and talked very rudely to her and her father....

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I have travelled with Bmtc bus #KA57 F 5246 yesterday (Feb 20, 2023) from Chandapura to Electronic City at around 11.30 am.

My travel costs 15 rupees, however I didn't have the exact change and hence I gave 100 rupee note to the conductor to which he issued the ticket with a marking that change has to be issued to me.

All along the journey I have reminded him that he needs to give me a change of 85 rupees couple...

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Incident date : 17/2/2023
Time : 8:00pm - 8:30 pm
Bus root - Marathahalli to KR market
Bus number
KA-57
F-4184

Actually I asked ticket for (Marathahalli market to Borewell stop). But he gave (HAL maingate to Murugeshpalya) And he asked Rs.15/- . Actual ticket price for my stop Rs.5/- only.

And also he didn't stop on Borewell busstop. Then he stop the bus near Foundary and Forge...

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I gave the money and my aadhar card to conductor and asked for ordinary day pass. He printed my pass with wrong aadhar number and refuses to give me another pass or refund. After lots of argument he just signed on the pass and told me it won't be a problem. I have to travel a lot today and I don't have extra cash with me. He is even asking me to pay to get new pass even though he is at fault to give type wrong number....

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