| Address: Chennai, Tamil Nadu |
On 12th Jan 2013, 18:04 At Shopper's Stop Ramee Mall, I purchased a dress of Allen Solly worth 1385 and to make Payment of it i have given my Citibank debit card but it was showing an error so i have given Oriental bank of Commerce debit card but the cashier Revathi told me that it didn't worked she said it was showing "Host Unavailable" she swiped my card twice for that and after that i bought my dress from my friend's Citibank card and amount got debited from her account and after this i went to ATM to check my balance of Oriental bank of Commerce card it showed that amount got deducted from that account also. So it shows that i have payed twice to Shoppers Stop for one thing. I Called Shopper's Stop around 10 times to resolve this issue but they are delaying it again and again and they even pick my phone and then disconnect it and i spoke to a guy dheeraj who works at back end he said it will take him around 3-4 days to check accounts. I don't know why it is taking so long if i am providing them date as well as time and that too details of the bill like cash memo register and all that.Please resolve my complaint as soon as possible .
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