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Bewakoof Brands Complaints & Reviews

www.bewakoof.com
1
Updated: Jul 17, 2024
Complaints 280
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17
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Bad 😕 It seems that Bewakoof Brands has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

45
Wallet money not transferred to bank
44
Refund not done
17
Regarding the product delivery failure and no response from customer support

Bewakoof Brands reviews & complaints page 5

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H
Hitesh Gaikwad6441
Oct 8, 2021
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Product Not Delivered

Address: India
Website: www.bewakoof.com

I have ordered two shirts from bewakoof app which was supposed to be delivered on 4th october. I have not received it and there is no update. No customer care number. Please help...
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D
Devansh Dubey
from Gwalior, Madhya Pradesh
Sep 30, 2021
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Giving me a wrong item and forcing me to to take the same item

Address: bewakoof brand pvt.ltd, plot:8 , ground floor, prithvi complex, at village kalher, bhiwandi, thane, maharashtra- 421302
Website: Bewakoof.com

Recently on 24th sep. I ordered a laptop bag from Bewakoof.com and they have send a wrong item to me and I have asked them to return it and get my money back in my bank account this is second time they are sending the wrong item and I asked them to return the product they were saying that they don't have a return policy for that laptop bag but I have the proof from there website only there is no such type of terms & conditions regarding the...
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A
Aradhana Vaibhav
from Noida, Uttar Pradesh
Sep 10, 2021
Aug 19, 2022
This thread was updated on Aug 19, 2022
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Regarding the product delivery failure and no response from customer support

I have been trying to recieve a product from almost last 10 days but the delivery guys are again and again ditching me. Whenever I am trying trying to contact the company's support email they never ever repsond. And the chat bot in website is not helpful at all. There is practically no way to contact the company directly.

This happend twice, I am simply receiving the messages of delivery failed. When I called the delivery guy...
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H
Himanshu Sisodiya
Sep 8, 2021
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Refund not credited

Address: Mumbai Maharashtra
Website: hsisodiya835@gmail.com

My name is himanshu and i bought t shirt from bewakoof.com which i returned but their money is not refunded in my account...
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A
Aadesh k
Aug 27, 2021
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Worst Quality of Product

Bewkoof.com, bewakoof me by sending worst quality of product.
It get teared within a week as soon I started using it.
I mailed them several times by sending product images but no postive response were received from their side....
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H
Hitendra2021
Aug 26, 2021
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Order yet not received

I placed an order on 14th Aug'2021 from Rakshabandhan collection of Bewakoof.com. It was mentioned that it will be delivered by 21st Aug'2021, a day before Rakshabandhan. I didn't receive it, though my primary agenda of ordering from this collection was occasion.
I mailed my issue, also contacted delivery partner "Ecom Express". The update on tracking site showed that order has reached my city on 17th Aug itself but was not in motion...
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T
Trijit
Aug 20, 2021
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Order cancelation

I ordered a particular product from Bewakoof on 10th August 2021 but the product I received was too big for me, so I opted for an exchange but the exchanged product too turned out to be too big a size for me, so I decided to take a refund for my product and i decided to take the refund the money on the 'Bewakoof Wallet'. But thing is that now I want to transfer the refund money to my bank account. So when i tried to search an option to add...
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D
dk madhu36
Aug 15, 2021
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TShirts

It is shipped but not yet delivery I am leaving today my home so want my order
Today itself...
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C
Churchill Yadav
Jul 29, 2021
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Products were never delivered to me and now I am not getting my refund.

Using bewakoof.com has prooven to be a great mistake from my end. I placed an order of nearly 2k on 2nd of July for a friend's birthday which was on 10th. I paid it online and kept waiting for my delivery. Surprisingly I am still waiting for it after almost a month. My products were never delivered to my location for 10-15 days and then it said that it was returned to the warehouse. I have written several mails regarding the issue to...
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P
Priyodit Tripathi
Jul 5, 2021
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I cancelled an order and it has been two months and I've not received a refund

Address: Bhiwandi

I cancelled an order(#[protected] on your platform and haven't recieved the refund of the same in my original payment mode, the order details are hereby attached .

Kindly look into the matter, and reply as soon as possible.

Yours sincerely
Priyodit Tripathi...
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M
Mani koushik Pabba
Jun 21, 2021
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
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Resolved

Product has not picked up.

Address: Siddipet

Hello Bewakoof!! I am Manikoushik one of your customer. I have ordered a product(order id : #[protected]. I placed a return request on 13th July, 2021 because i didn't like the quality of the cloth.it's been 1week.My product has not picked up yet. i have gone through bewakoof bot to raise an isuue and i have raised, i got to know that it will picked up in 12-24 hrs, but not picked. I have requested 2, 3 times in the bewakoof bot. So, i request...
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S
SONAM J
Jun 20, 2021
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Money not received into original mode of payment

Hi Team,

Atleast give priority to your loyal customers and atleast should do reply.

I have cancelled my order but instead of payment return into original mode of payment source you guyz refund into wallet.
Order id: 43379674

Request you to please return asap....
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P
Pranit Chimurkar
Jun 11, 2021
Resolved
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Resolved

Wallet money not transferred to bank

Address: Near Parik Bhavan, Mujumdar Ward, Hinganghat, PIN : 442301
Website: www.bewakoof.com

I got the refund of one of my order in wallet. Now I wanted to transfer money ro my bank account. So I requested to customer care for that. They sent me one link to transfer money. I filled my bank details and then money deducted from my wallet. But that money still not received in my bank account....
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45 other people found this review helpful
45 found this helpful
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K
KumarAbhinav6
Jun 10, 2021
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Partial delivery of product

Website: www.bewakoof.com

Pathetic customer service chasing them since almost a week but no response st all. Ordered 4 items on 31st May, received 1 out of 4. I thought others will come later which usually happens when I order from myntra or from some other store but in my app it showed all the four items have been delivered (later I opened my order section to see status of other item) after that I am completely clueless that how it happened, when it will be resolved...
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N
Nikonova09
Jun 9, 2021
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Order still not delivered

Address: Bewakoof Brands Pvt. Ltd. WeWorks Chromium, 3rd Floor, B114-116, Next to L&T Flyover, Jogeshwari Vikhroli Link Road, Andheri (East) Mumbai, Maharashtr

I was supposed to get my orders by yesterday. I also received a text messages from Bewakoof. But neither did i receive a single call from the delivery agent nor have i got my products which I ordered and have already paid for. Seems like Bewakoof is really making their customers BEWAKOOF !!...
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A
anivesh jain
May 28, 2021
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Delivered Wrong Product

My order was delivered on 19th May and both orders were have wrong products as I have order men's shorts and boxer but they delivered women's T-shirt . For one product I got the return option after 4-5 days in the Bewakoof app, so I placed return request.

But for boxer with order Id[protected] I haven't got any such option so I drop mail to bewakoof on the day of delivery itself, they asked for the images since then there...
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8
804sanchita804@gmail.com
May 19, 2021
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No replacement/refund for wrong product delivered

I have been chasing bewakoof.com over their chat bot and e-mail customer service process and no one has bothered take the issue seriously.
I have been posting comments on their posts over instagram and they are keeping on deleting those.
Requesting your assistance on the same.
Order no. 42401154...
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A
Abhimanyu Singh Rana
May 11, 2021
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Misbehave of delivery pilot(08,09,10,11-05-2021

Address: 302022

Not picking up the calls and at the end of the day reschedule delivery date by mentioning reason customer not available at time of delivery. kindly get my orders delivered with strict actions taken against the delivery pilot with contact number ([protected]) assigned to deliver {AWB:[protected],[protected]}....
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G
gadam nikita
May 11, 2021
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Auto canceled

Address: T/18 K traffic colony , north institute , adra , Dist:- puruliya

My t-shirt order number #42133152 . is prepaid and this has been auto cancelled by the bewakoof, com only and they are not also refunding my money...
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S
Sumit2306
May 6, 2021
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Shirt

I have ordered a shirt to gift my dad in prepaid order. As soon as i received my parcel, the parcel was empty. I have emailed more than 5 times but their customer care is worst. No replies from their side. I hope fir a refund of that item....
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