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Bewakoof Brands Complaints & Reviews

www.bewakoof.com
1
Updated: Jul 17, 2024
Complaints 280
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17
Unresolved
263
Bad 😕 It seems that Bewakoof Brands has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bewakoof Brands

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Most useful reviews

45
Wallet money not transferred to bank
44
Refund not done
17
Regarding the product delivery failure and no response from customer support

Bewakoof Brands reviews & complaints page 4

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M
Mustaali Rangwala
Apr 4, 2022
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Wonkers Shoes

Address: C WING 513 ,REKAB TOWER, E.S.PATANWALA MARG ,GHORAPDEO , MUMBAI., REAY ROAD, REAY ROAD

#47962665 order number
Like I've given up man they don't send the refund it's 864 ruppes and like I didn't get the refund I'm waiting since 3 weeks now
I am gonna wait for one more week and talk with authorities and complain in cyber security caz they don't even have any contact number......
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F
Falguni4
Mar 26, 2022
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Refund of my money for the returned products

Address: 8, Mulund Geetkrishan,2nd Lane, Navghar road, opp 24*7 medicals

The issue that I have experienced was: For order no.[protected] bewakoof guys gave me a wrong product, for which i have created the service ticket immediately on the same day. Where I have got the response that they have confirmed that the warehouse has dispatched the right product. Where I have already provided them the photo of the product with the tag that they haven't given me the right product. At the same day when i raised a complaint,...
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B
Badshaz
from Kolkata, West Bengal
Mar 13, 2022
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Refund Money

Website: Bewakoof.care

I ordered a tshirt and i have paid for it by online banking next i recieved my tshirt and it was over sized so i i decided to return it i returned it and the amount 499 added to my wallet on bewakoof so i decided to mail bewakoof and i did it i said can you please transfer my wallet balance to my bank account they said yes they told me it will take some days 5 to 6 days i waited the amount was not credited to my account and i again mailed...
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A
Avishaurya
from Varanasi, Uttar Pradesh
Mar 13, 2022
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I have not received my refund

I have ordered two t shirts and one mobile cover. Order no: #47654786, #47639203, #47639197. I have returned it on 28th feb, 2022. It has been 14 days since pickup of the order. I have raised the complaint many times before bewakoof customer care through mail. Still no money is refunded to me neither in my bank account nor in the bewakoof wallet. I will never shop on this ever. Please help me. I want to go to court against them, please help...
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P
Pip Malone
Jan 28, 2022
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I self shipped a product it's been weeks but I still didn't receive my refund

I ordered a product on December 23rd firstly delivery was delayed, i didn't like the product i requested for return, i was waiting for weeks for return pickup and no one arrived, and when contacted they said return pickup was already attempted, i was in my house the whole time, then they told me to self ship the product and i spent my personal money and shipped, the product already reached them and it's been weeks and i still didn't get my...
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S
Shalini96
from Patna, Bihar
Jan 24, 2022
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Refund amount of 1850 not given

My product has been picked up long back and the refund amount has not been credited...and noone responds even on complaining...the pic given down is of products...
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S
Sagar Rijhwani
Jan 15, 2022
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Refund Not Initiated

I had ordered a Qrioh OnePlus 7 jet black glass case cover, it was delivered with a manufacturing defect. After returning the product back to the company, my refund has not been initiated. It has been more than 15 days. Even after raising this issue to their customer service team, there is no response from there side.
Order No 46621385

There site falsely claims that refund has been processed, but no refund has been...
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K
Kajol434
Jan 12, 2022
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Regarding inconvenience

Dear sir/ma'am

As you write the price on the outside the packing what happens is that delivery person knows the value as we use the bewakoof wallet amount some time we get it in very less price so in those cases they either don't let reach that product to us or either they open the packing and take out one product.

I ordered three things from you it was sell time so I got those in cheaper price but they were...
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G
Gunza
from Kolkata, West Bengal
Jan 4, 2022
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Not giving refund

I ordered a jacket the website and received it on 25th December but due to ill fitting I return date on 26 December according to them the refund has been processed on 27 December but since then I didn't receive the refund today is 4th of January and still there is no refund and I am attaching all the documents which clearly states that they were supposed to give me the refund by 31st December...
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S
swathikumarsendhilvela@gmail.com
Dec 29, 2021
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Full Sleeve T-shirt Navy Blue

Website: Bewakoof.com

I ordered for full sleeve T-shirt.. delivery was long.. so I cancelled the order on 14th December 2021 and order number is 46693874..
I was received an email that my money will be refunded withing 7-10 days..
It's more than 15 days now .I didn't get the refund.....
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A
AbhimanyuDhand
from Mumbai, Maharashtra
Dec 27, 2021
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Contact Number Missing

Address: Karol Bagh New Delhi

Hi Team,

I am not able to contact customer service for my concerns. I have returned my three products but there is no update regarding my refunds.

Order number 46888821, 46888822, 46888823

I need a call back.

Thanks and Regards,
Abhimanyu Dhand...
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R
RahulD7
from Asansol, West Bengal
Dec 26, 2021
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Cant get my money back to my bank account

These guys are harrassing people in the name of buisness. first of all they have sent a wrong product. then they refunded the money to bewakoof cash. now i cant get it back to my bank account. they have no simple process to get it back. i have mailed them. raised a ticket. and they asked me to send a Screenshot. a screenshot of what?? when i need my money back . now its been more than 24 hours and no reply. now i have raised another ticket....
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S
shagun13
from Palampur, Himachal Pradesh
Dec 24, 2021
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Jeans

Hi, i ordered a pair of jeans from bewakoof on 13/12/21 and still the order hasn't reached. I tried contacting them so many times but they are taking so much time to resolve my issue.I had already paid for the product and i can't even cancel it because it hasn't been shipped yet...
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D
Daud Abbasi
Dec 16, 2021
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Return request not approve

Address: Taj masjid Hajipur sironj m.p

Sir pls help me
My product is large size so return request not approve
My money refund karwaye


From Sahil Khan
[protected]...
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M
Moopy Ngomdir
Dec 15, 2021
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Return issue

I ordered a hoodie from bewakoof nd the product didnot came as expectec so i had to return the product. The bewakoof assigned a pickup guy for my product but the guy didn't even reach me so far i got a call from courier office that they didn't even recieve a return mail from the company and the bewakoof is showing something else...
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J
jitu1111
Dec 13, 2021
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Package not delivered and money not refunded too

Company gave a notification on 4th December that two orders ORDER# 46463150 & ORDER# 46462792 were delivered but actually that did not reach me. I immediately contacted them but it is been 8-9 days since and customer care is not really helping. Also I pre purchased a membership with them which I want to cancel seeing their business practice. They are not willing to return that too. So it seems to me to be fully cheat company....
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A
ankushbonde
from Amravati, Maharashtra
Nov 30, 2021
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Return the product

Website: Bewakoof.com

I have ordered Tshirt from Bewakoof.They delivered me poor quality product.I want to return my product and refund the amount....
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Y
Yukta M
Nov 21, 2021
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Was not at home, order returned back

Address: Mumbai
Website: www.bewakoof.com

My prepaid order was supposed to be delivered on 19th November 2021. But the delivery executive got my order on 18th of November 2021. I was not at home on 18th and my phone was switched off because I was in college, and we are not supposed to use phones. They have returned my product to the warehouse, and there is no customer helpline number. I have submitted a query but have received no answer. What do I do? Can they refund my money? Or...
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P
Parkarrush
Oct 24, 2021
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Cashback not received

I had used coupon PATAKHA while ordering on bewakoof app, the code mentioned, Post delivery of item, cashback of Rs 200 shall be credited to my account/wallet.
It's been 4 days item was delivered to me, I have not received my cashback yet....
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A
ayushchatter
from Kolkata, West Bengal
Oct 12, 2021
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Unauthorised logins are being done and purchases are done

Address: Bewakoof Brands Pvt. Ltd. WeWorks Chromium, 3rd Floor, B114-116, Next to L&T Flyover, Jogeshwari Vikhroli Link Road, Andheri (East) Mumbai, Mahara

Unathorised login access are being done continuosly and password changed again and again.I request for email address change on my account pls send me reset link.
Password are being changed continuously still logins are being done
The user also placing orders on his address and even my address too
The user is sending fake responses to bewakoof customer care for not helping me out from in app support
##help
Also...
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