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Bewakoof Brands Complaints & Reviews

www.bewakoof.com
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Updated: Jul 17, 2024
Complaints 280
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17
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Bad 😕 It seems that Bewakoof Brands has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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45
Wallet money not transferred to bank
44
Refund not done
17
Regarding the product delivery failure and no response from customer support

Bewakoof Brands reviews & complaints page 8

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Y
Yachna Goyal
Feb 24, 2020
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wrong product sent

Order no 34613983
I had purchased a printed small backpack on 12 feb 2020 and got a oversized bewakoof t-shirt in the parcel. The parcel shows all details of bag and contains a t-shirt within it. I never expected such irresponsible behavior from such a well known site. I have paid 349 rs for the same as cash on delivery. Also it was delayed from the expected date....
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T
Tejaswini P
Jan 20, 2020
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amount is not refunded even after 2 months

Address: Bangalore, Karnataka

It's been 2month i have returned the product. There is no response nor refund from them
It's a fraud company. As the of the company they are making customers bewakoof. Don't buy anything from then. I have lost the hope that they will refund. The collected the product within 3days from the date of return request. But the money is not been refunded still....
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K
Kavya Tripathi
Jan 8, 2020
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delivery of products

My order status reads delivered, but i have not yet received it. Regarding my previous order with order id 33765443 and 33765438, the status of these order is shown delivered but i didn't received any order not my neighbour. And the delivery person didn't called me either and i don't have any number so that i can contact him. I have already paid rs 1794 the order through debit card.
On 8th january 2020 i received a message from bewakoof.com...
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S
soumi Karmakar
Jan 6, 2020
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not able to get the paid money.

On november i placed an order but i never received the order rather an rto was initiated. The order was paid online therefore the money was not refunded either. Tried to contact bewakoof several times but got no response. Everytime a bot assured that i would be contacted within 24hrs but i was not. I ordered a single item for rs 259 which was deducted which i never received back....
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K
kundumou
from Kharagpur, West Bengal
Dec 30, 2019
Sep 7, 2022
This thread was updated on Sep 7, 2022
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problem to return the product

I ordered the destination full sleeve t-shirt on 13th dec 2019 (Order id:[protected] and it was delivered on 18th dec 2019. I placed a request to pick up the product as i was not satisfied with the quality of the product. But no one came to pick up the item after 3-4 days of the request. Then i mailed them and there was no response. Then i used their chatbot to contact them. And then they mailed me that there is no reverse pickup facility...
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R
Rituja Pawar
from Pune, Maharashtra
Dec 11, 2019
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refund not yet received

Order no : 31196452 & 31196437 email : [protected]@gmail.com.I ordered 2 t-shirts but had to return it due to bad fitting.Bewakoof.com collected the tshirts two months ago but never refunded the money, its been more than two months now.I am not able to contact them and emails I am writing are not getting any response. They said the amount will be refunded in bank account within 7 working days but I didn't get yet.Please help me out...
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J
jayeshvd
from Bengaluru, Karnataka
Nov 17, 2019
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order id: 31999675 order date: 2 nov, 2019

Address: Bewakoof Brands Pvt. Ltd. 2nd Floor POD Counter, Shed No.1 To 9, A Wing, Swarajya Complex, Near Haldiram Complex, Rajlaxmi Compound, Kalher Village, Taluka Bhiwandi Pin code: 421302, Maharashtra, India, Mumbai City, Maharashtra, 421201

Dear sir,

Order id: 31999675 order date: 2 nov, 2019

I have ruturned the t-shirts, but didnt get the refund back after 10 days was over please solve my problem.

The t-shirt has been taken by blue dart ( waybill no. [protected]) on 7th november 2019, but still i did not get my refund.

I want to inform you that i had conversation with blue dart (Waybill no. [protected]) customer...
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P
pallnand
from Chengalpattu, Tamil Nadu
Nov 14, 2019
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order got reverse picked up but no refund yet

Address: 560037

I ordered 2 tshirts due to fittimg issues had to return the parcel got picked up but not trace of initiation of refund it's been more than 5 days. Kept on emailing them but no proper response! Amount 598 is on hold. I want them to perosnally an email containing all the details and initiate the refund as soon as possible as wallet refund takes max of 24 hrs....
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L
Lalruattlinga ralte
from Kokrajhar, Assam
Nov 5, 2019
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product not received

Address: Aizawl, Mizoram, 796009

I had ordered 2 product from bewakoff, i track the status of the shipment from the status the product reached the final courier on 30th october 2019 one of the product was delivered on 2th november and the other product is still now the other product is not yet delivered, i have done the payment with prepaid, i have waited the other product to be delivered till now it was not delivered. If you can solve my problem i will be thankful...
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V
vanshika shukla
from Mumbai, Maharashtra
Nov 3, 2019
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shirts for women

I have ruturned 4 tshirts but dont get the refund back after 1 month was over please solve my problem my return id are 31007678, 31007680, 31202240, 31202304 this are my bewakoof tshirts id which i returned and 1 or 1half month is over but i dont get my refund back i make so many complaint but dont get any respond please solve this problem whenever i go to my return order it always be like request placed and no respond of it...
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H
Hitaksha Kamble
from Delhi, Delhi
Oct 29, 2019
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regarding quality issue, return and refund

Address: Mumbai, Mumbai City, Maharashtra, 400088
Website: Bewakoof.com

I purchased tshirt from bewakoof.com and the print faded after 1st machine wash. I raised a complaint to bewakoof.com but i did not got any satisfactory response. The pickup executive arrived for pickup but denied for pickup. Later i mailed the bewakoof team regarding this and got a revert that pickup will done once again and refund will be initiated in bewakoof wallet. But i don't want refund in bewakoof wallet as i won't be shopping from...
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N
Nikita Dash
from Mumbai, Maharashtra
Oct 26, 2019
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order

Address: Mumbai, Bilaspur, Chhattisgarh

I've ordered a t shirt online and haven't received it yet. The order status shows delivered but it's not delivered till date. And i've done online payment... Also my tracking id is showing someone else's name. Please place my order or return my money. Don't confuse me with designed mails or else call me. I've also sent many mails. It's been 72 hours till you've sent me a mail that you will call me. But i haven't got any call yet...
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S
SS@0304
from Chennai, Tamil Nadu
Oct 14, 2019
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I ordered an item its showing delivered from last 10 days, I have written so many emails to them but there is no response from their side

Address: 411028

I ordered a phone cover from Bewakoof on 28 September, I got a mail on 4th October from bewakoof that my product Has been delivered . No one contacted me, no message from any delivery partner nothing, after that I have written many emails to them but I got no response from their side, they don’t have any customer care number in which we can talk as well. Order id is 30838668....
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R
Ruchiiiiii
from New Delhi, Delhi
Oct 10, 2019
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refund not done

Address: LIG H-12 World Bank Colony Barra kanpur, Kanpur, Uttar Pradesh, 208027

I have ordered t-shirt (Order no.[protected] and returned back due to size issue. Till now i didn't get my refund.
(Bevkoof refund policy states that wallet refund will get credited within 24 hours) don't respond to any mail. Does bevkoof h've any sort of service responsibility?
It's our right to know what the problem persist and why it is delayed!
Please give my money back......
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T
Tanna Chirag
from Mumbai, Maharashtra
Oct 4, 2019
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refund of returned products

Address: 04/Vrundavan, Rajan Tenament, Nr.Baba Complex, Zanzarada Road, Junagadh, Gujarat, 362001

I had returned on 11 september and up till now i haven't received any refund from them
My order no.-
29966420
29966421
29966422
29966423

They didn't give any response from their side and only their chatbot giving answers and that didn't useful. I tried so many times to contact then from their app section contact us and they didn't give any answers....
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D
Deepak Bokaria
from Bengaluru, Karnataka
Oct 1, 2019
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order not delivered, customer care not responding to mails

I had placed an order on 18th september 2019 which was expected to be delivered on 23rd september. The same has not yet been delivered. I have mailed them more than 5 times but their customer care team is not responding at all.

Since the customer care does not have any phone number, we cannot call and ask them about the status also. They have failed several times on their promise of responding within 24 hours....
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A
Aditya Nautiyal
from Gurgaon, Haryana
Sep 28, 2019
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refund not received yet

Address: Faridabad, Haryana

So on 16th of september 2019 i ordered a phone cover with floral print for poco f1. The order id is : 30430994
The guy came and picked it up shortly after since i wasn't satisfied with my product on 24th of september. According to the policies i should be refunded within 24hrs in my bewakoof wallet but i wasn't. I need a refund as soon as possible of rupees 299. I am already very frustrated with how your service is....
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K
kundumou
from Kharagpur, West Bengal
Sep 28, 2019
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item not delivered and money is also not refunded

I ordered two t - shirts from bewakoof on 16th september2019 and the estimated delivery date was 23re september2019. The items have not been delivered yet and they are also not providing any update regarding this. I have mailed them thrice but they are not replying properly. There is also no option to cancel the orders after the items are shipped. They are not taking any action to solve this issue. I want my money back as soon as possible....
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J
joy717
from Kolkata, West Bengal
Sep 27, 2019
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regarding refund

Address: Bewakoof Brands Pvt. Ltd. 4th Floor, Kerom Building, Plot No. A-112, Wagle Industrial Estate Thane (West), Maharashtra – 400 604, 700091

Hi, i had placed an order for an t-shirt from bewakoof.com (On 12th sept 2019) and i had received the order on time (On 17th sept). T-shirt didn't fit to me. I had to return the product (On 18th october).
My money has not been refunded yet. I have sent several mails to their customer care, but receiver not response. Order no : 30313910
They have a very poor customer service. Please help....
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V
Vina patidar
from Mumbai, Maharashtra
Sep 26, 2019
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order related

Address: 90Nx.,gurunanak colony, vaishno dham Indore, mp, Indore, Madhya Pradesh, 452007

My order is coming but i am not available that time but i want my order is back. My order is ofd lock. And dilevery boy was coming to deliver my order but not call me or not given any information about my order. I want my order is delivered now or some time and the delivery boy contact me. And deliver my order in my address please contact me [protected].
My order i'd is 30513523.

Please as soon as...
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