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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Feb 3, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 301

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K
kAKOLI SASMAL
from Delhi, Delhi
Jan 31, 2008
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NOT RESPONDING

also experience difficulty in getting timely delivery of gas cylinders. I booked for a cylinder 15 DAYS BACK but till date, no delivery has been made. My connection is with M/S. Ashwani Enterprises, Ashok Nagar, Delhi-93. (Consumer No.1877). Their telephone numbers are also always kept engaged, and hence, every time I have to go in person to book for cylinders.

Kindly look into the above problems and redress my grievances....
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S
S. Gurbax Singh
from Mumbai, Maharashtra
Jan 30, 2008
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Bad customer service at Sunny Gas (Bharat Gas )

Hello Sir,

This is regarding the poor customer service at Sunny Gas service.
Since last two days, I have been making calls to Sunny gas service (a rajouri garden branch for Bharat Gas), but their phones are going busy, This is not the first time, its is happening. It is their regular feature. The customer service agents can be seen busy attending their personal call everytime you visit the branch. They are least bothered...
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Anil Gupta
from Bengaluru, Karnataka
Jan 30, 2008
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delay in deliever of gas

BHARAT GAS
I had booked for a cylinder on 7-01-08 Its more than 22 days and have not yet received the cylinder.Till date[protected] made more than 20 calls to the M/S Raj Gas service(Bharat Gas) Jhokan bagh Jhansi(up) Its of no use,when ever I make a call,I get the answer It will be delivered to you by today or tomorrow but it is not delievered till date.
our customer no.RG8374
our S.V.no.7542896 dt 26-5-96
refilling...
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N
Nilesh Prajapati
from Noida, Uttar Pradesh
Jan 30, 2008
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no reply from booking office

Dear sir/mem
My self Nilesh Prajapati from grater noida
I have a gas connection from bharat gas from supplier Mangalam Gas service, noida of two cylinder.
I have one empty cylinder and i was trying to have refilling of same from last one month.
But when ever i try their Ph. no . I found massage that it is not reachable although it is landline no.
If any case i connect the line the reply was try on next...
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S
Shyam Gupta
from Pune, Maharashtra
Jan 30, 2008
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NO DBC, poor delivery)

I'm Pune based active consumer (consumer No :- 26454) of Bharat gas for last 4 years, having only single cylinder, not getting double even after doing a several follow-ups with dealer. The Dealer Ratan Enterprises & his staff are very rude don’t even know the professional behavior. Not cooperative. Forcing us to go and purchase the cylinder from open market.
I would be grateful to you if you could help me out. Or suggest...
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V
vinod kumar
from New Delhi, Delhi
Jan 29, 2008
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Non attendance of emergency call

I have purchased a LPG cylinder from M/s Sarala Enterprises located at Safdarjung Development Area on 10.01.2008 while using the same it has been found that the cylinder is leaking. I immediately tried to contact the emergency telephone No. 26147092 and 26143517 but no body is lifting the phone since morning. Then I called the agency in the telephone No. 26192804 and 26192722 but nobody is answering. Then I immedately went to their office...
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dr indra bhalla
from Nawanshahr, Punjab
Jan 29, 2008
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non delivery of gas cylinder

dear madam/sir.
this is to inform you that i booked gas cylinder PA-919 on january 7th 2008,but i have not received the refill cylinder till today,whereas the officials in the bharat gas agency sirhind are delivering the cylinders booked on 12th and 13th january 2008...on repeated calls they dont attend to the complaint and they do not give any satisfactory answer during in person visits to the agency...so i request you to please intervene...
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sudhir saxena
from Lucknow, Uttar Pradesh
Jan 29, 2008
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Non receipt of cylinder/ no booking

Respected sir, it is really painful to approach just for the booking of the cylinder and non reciept of cylinder on time despite booking on toll free no. my connection is with O P Gas agency, 9, CSC, Nirman Vihar, Delhi-110092 with phone nos. 22543244, 22516817, and toll free no 1260 . but all the customer of the above said agency are having one genuine problem that these persons sitting at hte agency"s office either do not pick the...
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Dr. S K Sinha
from Mumbai, Maharashtra
Jan 29, 2008
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Non delivery & Delay in delivery of gas

Consumer No. 27912. Booked the gas on 16.1.08 with booking number 4761 with Satish & Co. Hauz Khas, New Delhi after trying for 3 days over telephone.
Havenot got the delivery till 29.1.08. On enquiring the phone is always engaged and when visited the shop was personaaly on 29.1.08 morning was told that supply is not coming from Bharat Gas.
May be till the time the supply is restored the shop should be closed for security...
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SANJAY GAJANAN DIGHE
from Pune, Maharashtra
Jan 27, 2008
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LATE DELIVERIES OF GAS CYLINDERS

I AM A CUSTOMER OF RATAN ENTERPRISES -BHARAT GAS KALEWADI PIMPRI PUNE, NOW A DAYS WE ARE NOT GETTING GAS IN TIME & THEY ARE NOT DELIVERING AT OUR RESIDENCE WE HAVE TO GO TO THEIR SHOW STRUGLE FOR GETTING CYLINDER & CARRY ON OUR OWN TO OUR RESIDENCE WHICH IS RISKY....
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vikas sharma
from Bengaluru, Karnataka
Jan 25, 2008
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amardeep gas dehradun--worst distributors

this is regarding the poor delivery services from amardeep gas. they are distributors of Bharat Gas.
First of all they don't pick up the phone, and even if they do they don't know how to serve customers properly.
My mother has been callling them regularly, but their reply is come to the agency and take the cylinder.
They almost harass the customers. They are not even ready to get our gas conection transferred...
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S
Sreedevi P
from Noida, Uttar Pradesh
Jan 25, 2008
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Delivery not in time

Delivery of cooking gas cylinders is irregular. As in there is no scarcity they used to say while booking gas they will send in 10 days. But in most of the cases that won't happen.They will try their max to delay. After making so many calls from starting day 9 after booking finally they will send by 15 days. More over we are not allowed to book the cylinder before 21 days of delivery. So We can expect a cylinder to be consumed in a month...
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R
ravikumarrai
from Gurgaon, Haryana
Jan 25, 2008
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late delivery

Sir, I complaint for cylinder on thenth of january but still I did not receive the cylinder.Sir you are requested to do needful.Thanks


My consumer no:3828
Name:Prabhu Rai
I-9 New Janak vihar
Iari pusa
new Delhi-110012....
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Shiv Om Sharma
from Delhi, Delhi
Jan 24, 2008
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Non Refilling of Cylinder

i booked a refilling request on my connection No 20211 on 04/01/2008. which is a bharat gas connection and the dealer is m/s Nihal gas agencies, Mayur Vihar-II, Delhi-110091.

after the booking the delivery was given at about one week later.

now when i requested for refilling of cylinder on 25/01/2008 , the agency persons refused my request told me that they will count 21 days from the delivery of cylinder and...
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S S Gagrai
from New Delhi, Delhi
Jan 22, 2008
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Lodging of complaint on non delivery refill cylinder(LPG)

I had booked cylinder at Sarla Enterprises dealer of Bharat Gas in south Delhi at Safdarjang Enclave, New Delhi-29 on 8th Jan’ 2008. Till date I have not received any cylinder, I have frequently requested for early deliver the refilled cylinder. But they did not delived the refill till date. I do not know what is the reason of such irregularity doing by the Agency , however it is revealed through resources that as on date consumers...
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A
amitha
from Bellampalli, Telangana
Jan 22, 2008
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collecting Rs.10/- extra on delivery of Cylinder

The Medak Dealer M/s.Mahalaxmi Gas Agencies delivary boys are demanding for extra amount of Rs.10/- towards transportation of the same to homes. Inspite of somany complaints made to the dealer he is not responding nor taking any action but encouraging them and saying that if you need a cylinder you can take the same from the Godown and the Godown keepers are also demanding Rs.5/- from the consumers and if denied they did not weighing the...
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N
naval kishore rustagi
from New Delhi, Delhi
Jan 21, 2008
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Delay in delivery of LPG cylinder & very poor service and misbehaving

i m really fed up with the poor service of sharman gas company , krishna nagar. lal quarter delhi,110051. we have already booked LPG for home consumption on 28 dec 2007 but till yet we have not received any response from site . we approaced more than 5 times personally, all the time they said it would be delivered today. So we have left no option rather thinking of switching to another gas company....
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V
vinay sagar gupta
from Gurgaon, Haryana
Jan 18, 2008
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delayed delivery and short supply

I booked a refill with M/s Veerjyoti Enterprises, Behind I B P Petrol Pump, Opp Panchsheel, Joseph Tito Road, New Delhi- 110017 (Phones[protected],26494108,[protected]) against my consumer No.JB 1520 T on 7th Jan, 08 and delivery on repeated reminders was made on 17th Jan.,08 and it always happens and most of the time the lpg in the bottle is short or filled with water. Behavior of the staff attending to calls is irresponsible and vulgar....
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M
Manas Ranjan Mishra
from Bhubaneshwar, Odisha
Jan 17, 2008
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For Delay in getting Consumer Number and Blue Book.

Sir,
I,Mr. Manas Ranjan Mishra.
plotno-297,Behera Sai Nayapalli
India,ORISSA,BHUBANESWAR.

Waiting in a queue 26.10.07 and Deposited money Rs. 3026
towards purchase of cylinder,Regulator,stove,blue book etc,by that time they have told without stove New connection not possible,After one month the local delear told to deposit money and you are nominetted,then I have Depositted Rs.3026.00...
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P
palashBasu
from Pune, Maharashtra
Jan 17, 2008
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no stock available and constant late delivery

Dear Sir/Madam,

Consumer No. 127409 - residing in Haridevpur (Kolkata)

This is to inform you that we are extremely harassed by the poor and high handed services of our gas suppliers - Tolly flame, Naktala Branch - (Bharat Gas).

Although we dutifully do our booking one week in advance, as informed by the suppliers, we are still always told that there is no stock, as and when it is there we shall...
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