Submit a Complaint
Claimed

Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Feb 3, 2025
Complaints 6075
Resolved
2101
Unresolved
3974
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Petroleum [BPCL]

Having problems with Bharat Petroleum [BPCL]?

File a complaint and get it resolved by Bharat Petroleum [BPCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Gas Stations
Bharat Petroleum [BPCL]

Recently resolved complaints

View all complaints

Most useful reviews

83
DELIVERY BOY ASKING EXTRA MONEY
57
Lost gas book
59
imposing 150 rs as mandatory inspection fee.

Featured stories

Fraud transaction refund
Fuel quantity fraud
Faulty cylinder, automatically getting drained but charged for reduced GAS!

Bharat Petroleum [BPCL] reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Girishsr
from Delhi, Delhi
Apr 29, 2023
Report
Copy

Booking payment dispute

I have tried book a refill on[protected] from BPCL app as usual I do, I have paid multiple times by credit card but the refill didn't confirmed, after that, I had to book it cash on delivery and received refill on[protected], I have reached to the credit card marchant for refund and they said payment was received by BPCL successfully, i would request to BPCL to refund my payments 1116×2= 2232 rupees. I have attached screenshot for the reference...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Probir1900
Apr 27, 2023
Report
Copy

Bharat Gas services

My consumer no. 31628530. My distributer is jai hind gas services code 112360. My subscription is for double cylinders, but still i am facing such a bad service from bharat gas. I booked for refill supply on 24/03/2023 and cash memo prepared on 7/04/2023. But still not delivered dated 27/04/2023. Gas distributer is also not picking up the phone call. While once they picked on enquiring for gas not delivered they refused to deliver and ask...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep kumar saw
Apr 24, 2023
Report
Copy

About petrol density and quality

The density of petrol in 0.005 . i am telling him to improve his petrol density again and again. he told me that to do your work.
Address of petrol pump :- at- barmasiya more post:- Dabri ps:- Birni distt:- giridih jharkhand. Landmark :- in front of bank of india barmasiya more. Please resolve it....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Psm31792
from Pune, Maharashtra
Apr 23, 2023
Report
Copy

Refund status showing failure

Address: Building :E, Gandharva Excellence Phase-3

BPCL has initiated refund but it is showing refund failure...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Psm31792
from Pune, Maharashtra
Apr 22, 2023
Resolved
Report
Copy
Resolved

Amount deducted from account but booking not confirmed for LPG cylinder

Address: Building :E, Gandharva Excellence Phase-3

Using BPCL I was doing gas cylinder booking where I chose UPI payment and payment got successfully completed but bpcl app showed a error and not showing any booking in booking list....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kumarmanjay706@gmail.com
Apr 16, 2023
Resolved
Report
Copy
Resolved

Amount deducted from account but not seen in booking status

Address: Sai gas service antophil mumbai

Sir at a online booking time I paid online amount and deducted my account but not seen in booking status...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Janga
from Hyderabad, Telangana
Apr 15, 2023
Report
Copy

Rude behaviour of petrol pump guys.

Address: MSW*TIRUMALA FILLING station, Pragnapur, Medak, Telangana, 502311

I came to Tirumala Filling Station Pragnapur Medak district Telangana, to fill petrol in my tata Nexon petrol car but the attendant filled the tank with diesel, after going some distance my car broke down I got the car towed and brought it to garage. When I asked the bunk manager he verified it in Cc tv an confirmed their mistake.
After i informed him about the mechanic charges he refused to pay the full amount saying that it's too...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj s Joshi
Apr 13, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
Report
Copy

Bharat gas - online payment done but receipt and confirmation message not received or refunded

Dear Sir / Madam

My consumer ID 48538323 i have booked the cyclinder through bharat gas online app and paid rs 1113.50 online below find the payment reference but i didn't receive any confirmation message either through app or through sms kindly do the needful my reg mobile no [[protected]]
Amt Rs. 1113.50
Amt Paid to BPCL Billdesk upi id bpcl.[protected]@hdfcbank
Paid On 9.00AM 13 april 2023
upi ref...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
J
Jyotiskaimal
Apr 13, 2023
Resolved
Report
Copy
Resolved

Damaged Gas Cylinder( Photos Included )

Address: Bharat Gas( Manisha Gas Agencies), Hanuman Nagar, Kalyan East -421306

We have received a Damaged Gas cylinder.
Base ring of the Gas cylinder is completely damaged. Delivery person denied replacement...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotiskaimal
Apr 13, 2023
Resolved
Report
Copy
Resolved

Damaged Gas Cylinder

Address: Manisha Gas Agencies, Hanuman Nagar, Kalyan East -421306

We have received a damaged Gas cylinder on 13 April 2023. The base ring of cylinder is completely broken. We have been denied replacement...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshniskd
from Indore, Madhya Pradesh
Apr 13, 2023
Resolved
Report
Copy
Resolved

Refund amount

Dear Sir Madam

The amount Rs1131 debited from UPI on 06.04.2023 on booking of cyclinder upi transaction[protected] userUPIID [protected]@OKHDFCBANK GPAY for consumer number 96631991 but booking refrence not generated .So other booking for cash on delivery made by me with booking ID 3474 which got delivered on 12.04.2023. and i made payment for it with upi traransaction Id[protected] upi [protected]@OKHDFCBANK.
I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
basavakumarkanur
from Bengaluru, Karnataka
Apr 11, 2023
Report
Copy

Using BPCL app booked the cylinder. Amount is debited but cylinder is not booked

Address: Bangalore

Hi Sir/Madam,
Using BPCL app booked the cylinder.
I have booked the cylinder and amount is also debited from account. But when I check the histroy, nothing is reflecting regardig booking. And cylinder is also not booked.

Please help me, resolve the issue...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Balaji Narayanamurthy
Apr 10, 2023
Report
Copy

Account Blocking need unblock.

Address: Plot No 30C

Account blocking please unblock my account we have not any Ather Account.

1. Registered Mobile No:- [protected]

2. Consumer ID/LPG ID:[protected]

3. Name of the Distributor:- Shri Sairam Bharatgas Services

4. Location (State/Territory etc.):-Tamil Nadu 60016...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Balaji Narayanamurthy
Apr 10, 2023
Resolved
Report
Copy
Resolved

Account Blocking

Address: balajin2@gmail.com

We have raised multiple compliant Account Blocking shri Sairam Bharatgas services is informing 1st April unblocked but today again Blocked please whom take caring below my issue Request you to update status when we'll get update unblock my account.

1. Registered Mobile No:- [protected]

2. Consumer ID/LPG ID:[protected]

3. Name of the Distributor:- Shri Sairam Bharatgas Services

4....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
verma.sachin99
from New Delhi, Delhi
Apr 6, 2023
Report
Copy

Rs 1103 deducrted from my Bank Account but booking of LPG Cylinder on BPCL app not completed via UPI

My name is Sachin S Verma and I lived in Delhi 110096. I am registered customer of BPCl and my Consumer ID is 58470340. Today i.e. 06/04/2023 I am trying to book my LPG Cylinder via BPCL app and I have done my payment via UPI ID [protected]@axisb. Now the amount of Rs 1103 has been deducted from my bank account but booking has been failed on to the BPCL app. Transaction ID is UPIAR/[protected]/DR/BPCL BIL/HDFC/bpcl.[protected]@ dated 06/04/2023....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
captdas
from Mumbai, Maharashtra
Mar 27, 2023
Report
Copy

Lost Petro Card

I was using BPCL Petro card- FA[protected]. Unfortunately, I lost the same. It was having balance amount with it. Requesting you for issuance of a new card to my address: 903, Tower-4, Crescent Bay, Bhoiwada, Parel, Mumbai-400012. For any further information, I can be contacted over my registered mobile number.
Regards
Capt Das...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhawnarawat2409
from bhubaneswar, Odisha
Mar 27, 2023
Report
Copy

Regarding delay in lpg cylinder issue

Address: pramod bharat gas, plot no 437/3051/3022 bhubaneswar , 751019

I ordered lpg on 24/03/2023 and till 27/03/2023 i didnt get my cylinder.. its very difficult to manage. i called the distributor so he is telling me to take it by myself from godown, which is not possible for a single girl....
Helpful
Found this helpful?
Write a comment
Report
Copy
U
user_1030
Mar 26, 2023
Report
Copy

Gas leakage emergency: Lack of support from Distributor "RSR Bharatgas agency"

I had a cylinder leakage today(26-Mar-2023) around 6.30PM. The cylinder was leaking without regulator and even after closing with the cap. So I called the distributor "RSR Bharatgas agency Distributor code: 179404" provided emergency contact number [protected].
The person who attended the call casually responded that he cant come now(duty over) and will come next day morning even after I explained the emergency situation. I called...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Salty Singh
from Kanpur, Uttar Pradesh
Mar 25, 2023
Report
Copy

Free air not available

Address: Bharat Petroleum Petrol Pump https://maps.app.goo.gl/yZjCeXEdbCdttQH59

I fill petrol in HP Petrolium authorised dealer of you which is located at Nihal Singh Market, Ashok Nagar, Harsh Nagar, Kanpur, Uttar Pradesh 208012
it's been a year since I've seen any free air machine fixed at this petrol pump even this pump is have cng and petrol after that they are running away from responsibilities please get it fixed asap.
For reference I'm providing you with dealer gmap location of the dealer
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amitkharche7@gmail.com
Mar 22, 2023
Report
Copy

Bharat Gas LPG not booked but payment is debited.

Address: Walhekarwadi chintamani chowk,Chinchwad Pune 411033

Today while booking the cylinder from Apps BPCL choosen an option UPI and did payment but cylinder was not booked and money was debited....
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Bhadra Gas Agency
1
(63)
Sabarmati Gas
1
(200)
PayManthra
1
(14)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR