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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Feb 3, 2025
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So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 8

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V
vaidyad
from Akola, Maharashtra
Feb 13, 2023
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My just previous complaint

Address: 3 Vedantagad 36 Meghana Society

I have forgotten to add the SMS screenshot....
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V
vaidyad
from Akola, Maharashtra
Feb 13, 2023
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False info on the delivery of a cylinder which was never delivered, and never ordered.

Address: 3 Vedantagad 36 Meghana Society

Please take a look at the screenshot of the SMS which I have received. I have not ordered any cylinder in the near past, nor have I received any. I wonder if it is inadvertence or fraud....
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V
vaidyad
from Akola, Maharashtra
Feb 13, 2023
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Supply of Gas Cylinder

Address: 3 Vedantagad 36 Meghana Society

Please take a look at the attachment. I have not booked any cylinder or have I received any. Please take a look at the attachment and let me know what should I do?...
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S
Sandeeplolu
Feb 11, 2023
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Refund

I had booked gas cylinders on 10 Feb, which I paid through UPI.
Payment was successful but payment status was showing Aborted in Hello BPCL app.
I have also called customer care but till now my amount is not refunded.

Please refund my amount ....
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J
Janagaraj P
Feb 8, 2023
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Otp limit exceeded ,online payment issue

Address: No 10 rose garden periyar nagar opposite kangayam

Am trying to make a payment it's so difficult for me, it's getting stuck and loading and loading. Also otp also exceeded kindly make it resolve my registration number is 84554589...
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R
ram62
from Chengalpattu, Tamil Nadu
Feb 8, 2023
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Gas refill booking refund

Hi,

I had booked a refill using the BPCL app on 11th Jan 2023. The payment was made through an UPI and the amount was debited.

The status shows as aborted with the following details:
Transaction id: LPG00000000GRJQG
Refund status : -
Refund ID : NA
Amount: Rs. 1070
Ref id:YHD[protected]

My consumer id: 53135403
Distributor: Manish bharathgas gramin vitrak,...
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M
majid abdul wahab
from hyderabad, Andhra Pradesh
Feb 2, 2023
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Bharat Gas Delay In Delivery Of Bharat Lpg Gas

Dear Sir/Madam,
I am having a gas connection from your company.The consumer id is 22525711 I had applied for a gas refill many times booking reference numbers as follows 212079 / 194928 / 175620 / 172297 / I telephoned the gas agency Tirumala Enterprises many times to enquire about the delivery but they are not responding. I have checked the delivery status online and it's showing delivered. It has been over 40 days now but I have...
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S
satis49
from Nagar, Himachal Pradesh
Jan 30, 2023
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Misleading display board

Address: Barog By pass Near on Parwanoo Solan highway , 4 kms from Kumarhatti stn.

Today filled my car with petrol at sakshi filling stn. Barog bye pass near solan - hp thinking it’s a company owned pump becoz the display board on highway reads petrol pump now open company pump, below bp logo. Naturally i thought it’s owned by bp but staff told me its not so. I wondered how could they put up a board displaying company pump and mislead customers. Thereafter on enquiring about air, i was told not available. That...
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S
srinivas90259
from Krishnagiri, Tamil Nadu
Jan 27, 2023
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Demanded extra amount and no bill

Everytime delivery man asking extra 50 rupees. Is it mandatory to pay extra amount to delivery?

Recently I booked refill online but delivery person demanded 50 rupees to give cylinder and I paid RS 50 to him.

Consumer No: 22694476...
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M
mtvnath
from Bhubaneswar, Odisha
Jan 24, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Quantity issue

Address: Chandrasekharpur, Bhubaneswar

We have asked the petrol pump boy of M/s MAA TARINI FILLEX, Harichandanpur, Keonjhar to full the tank in our Honda City at around 1 PM on 22.01.2023 during our visit to Maa Traini temple. After auto cut I have asked the pump boy to stop the fuelling, but he did not stop there and continue filling. Due to that, the tank was overfilled and product starts come out from the car tank. We have asked the manager to look into the issue but he was...
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P
pssis
from Delhi, Delhi
Jan 20, 2023
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Misbehaviour of supply person

I called the gas cylinder supply person for gas delivery but talked in bas language and then I went to Santosh gas agency for complaint but they started supporting him instead of asking from the person they started arguing with me. I gave written complaint to them but they not taken from me.they not supplied the cylinder but I have received msg of gas delivered. Pls take strict action against them...
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K
Kamleshbhai Ravat
Jan 17, 2023
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Petrol diesel bhel sel karna

Address: Gujarat state,Dist Dahod,blok sanjeli village, pin cod - 389175
Website: Kamlashravat9709@gmail.com

Hetal bpcl Petrol pump sanjeli ki sikayat .
Petrol diesel me bhel sel karata hai or grahak ke sath bhura vartan karata hai aur miter mai setting karake Petrol diesel kam deta hai grahak sikayat karate hai to dilar grahak ke sath bura vartan karta hai...
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R
Ram Kumar Pandit
Jan 14, 2023
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Regarding not getting the delivery of the gas despite booking

Address: Harda bazaar,Purnea

We have been facing issues regarding the delivery of LPG gas at our house despite booking.As per the rules the gas should be delivered at the consumer house after being booked but while that is not the case they have been responding to it in rather lucrative way...
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P
prem@1971
from Thiruvalla, Kerala
Jan 9, 2023
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Suggestions

From
Thiruvalla Taluk
Peringara village
Kerala

To
The CMD/Incharge
Bharat petroleum
Emailed to cmd mumbai

R/sir
With due respect I request you to pls have a look of bharat petroleum petrol pump situated besides St. George orthodox Church, paliarakara, Pathanamthitta district, Thiruvalla sub district, paliarakara, kerala.
The people working there are not...
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D
Devender Jarial
Jan 8, 2023
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All gas cylinders received at home are 3 to 4 kg less in weight.

I have been checking gas cylinders from past 4 months and have found all gas cylinders received at home are 3 to 4 kg less in weight as shown on cylinder. All cylinders are sealed but weight is less.This seems to be a big scam .If you could do something please do so or I will escalate it to the PMO office....
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N
NILESH MOTE
from New Delhi, Delhi
Jan 2, 2023
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Air facilities not available

Address: Hari om petroleum,shirval

The staff was not behaviour was not good...
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G
ghosh.svk.01
from Kolkata, West Bengal
Dec 30, 2022
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Delay in Delivery of LPG Gas cylinder in Kolkata.

The BPCL Gas Distributor ASHA DEEP in 852 M.B.ROAD BIRATI KOLKATA 700051, Distributor Contact [protected], is deliberately making late in delivery of Domestic LPG Gas Cylinder to customers.

Sometimes, these distributors charge extra money (about Rs.200/-) to give same day delivery. The Distributor is very corrupt and they were wrongfully forcing the customers buy Gas Lighter, Cylinder stand, Hose pipe and Gaskit even though...
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P
Prachi Kaloliya
from Ahmedabad, Gujarat
Dec 26, 2022
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Less quantity fuel provides

Petrol pump near vanijya bhawan, sherkotda, kankaria ahmedabad 380022 gujarat staff cheating with different techniques and provide less quantity of fuel please look out that pump...
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C
chandan M.V
from Navi Mumbai, Maharashtra
Dec 23, 2022
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Regarding Refund of cancelled LPG Booking from company's side

After multiple complaint lodged with Bharat petrolium through customer care and e-mail for initiating refund for cancellation of LPG Cylinder, no mail revert is received from your end. Kindly look into the matter and initiate refund at the earliest.

LPG booking ID- 216891
Date of LPG booking - 8th December, 2022.
Date of auto-cancellation of LPG booking- 17th December, 2022
Booking mode - Online (using...
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C
chandan M.V
from Navi Mumbai, Maharashtra
Dec 23, 2022
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Regarding Refund of schedule LPG delivery from company's side

I had booked LPG Cylinder on 8th December 2022, which got automatically cancelled without intimation on 17th December 2022.
No refund initiated for the same till date as I had lodged complaints multiple times through customer helpline number.

I'm requesting to kindly refund the paid amount for cancelled LPG delivery schedule.

I hereby sharing LPG booking details for your reference.
Booking ID...
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