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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

1.8

Updated: Feb 3, 2025

Complaints 6075

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2101

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3974

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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delay in refill supply of domestic gas cylinder

Distributor added One more cylinder added without knowing customer

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DELIVERY BOY ASKING EXTRA MONEY

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Bharat Petroleum [BPCL] reviews & complaints page 9

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Address: Hyderabad

I have booked Bharat Gas on 5th of Dec 2022 and I have received this message.

Cash Memo 64807 of Rs.1105.00 generated for Booking 61660.Chk cyl on Dlivery.Nw opt for refill portability by booking cyl with distribtr o[censored]r choice.TnC BPCL

On Dt 6th Dec 2022 again I have received this message

Ref. your booking 61660, LPG cylinder was delivered on[protected]. Click https://bit.ly/1BPCL to install new...

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Address: FLAT104 GOODWILLSADAN PLOT73 SEC-12B KOPARKHARNE

Delay in Refill delivery, order booked on 20th November. order No. 201527 but even after 20 days refill is not delivered.
complaint raised at call center on 8th Dec Complaint No. 05275539 but even they are not able to get cylinder delivered.
They have the same answer we are escalating to concerned department, no team leader available to give satisfactory reply and arrange for delivery, spoke to various persons Mr. Fiazan, Shibansh,...

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Address: near Dharmik Mitra Mandal, Padmanagar, Bhiwandi - 421305

Date of Incident: 02/12/2022
Client Number:[protected], 222758, 222643, 229716, 229711
Distributor code: 371884
Distributor name: Bhiwandi Gas Centre
Description:
I am from Ramlu, from Bhiwandi. Bharat gas delivery guys always demand extra money from consumers. When we question them regarding this extortion the reply is that they are not paid a single penny. I then tried to reject them for extra money,...

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I tried to book gas cylinder on 23/11/2022 from Bharat petroleum app payed the amount(1053) via debit card
Amount got deducted after it shows unable to process the booking .
It also mentioned that amount will be automatically refunded after 3 days but still it's not refunded

TRANSACTION ID :LPG00000000FHHIC

REFUND ID:YUR[protected]
Refrence ID: YUR[protected]...

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Sir i booked gas on 21/11/2022 through hellobpcl app .booking failed but amount thousand seventy seven rupees(rs 1077) deducted from my account.it shows within three days it will automatically refund to your account so i waited still now i cant get refund.

TRANSACTION ID :LPG00000000FE6N8

REFUND ID:YUR[protected]...

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Address: Pune

Hi,
I am trying to generate OTP to make the payment for new Bharat gas connection. But it is showing 'Maximum OTP limit exceeded'.

As per the representative, it will go after 24 hours. But the 24 hours have crossed, still I am facing the same issue.

My request I'd is 84158679....

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Address: Uniworld city Newtown

Dear Sir/Madam

I have filled up petrol from Bharat Petroleum outlet having address, DJ/15 RAJARHAT, West Bengal, https://indiapl.com/west-bengal/bharat-petroleum-56802. on 14th Nov in the morning while i was going to office. I drove down to office and while coming back i saw my car was creating problem and its giving jerk. The next day i called Toyota to check my vehicle. They did a thorough checkup and didnt find any problem....

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Address: Hajrat ganj chauraha k pass .manager name shatnu singh

Hajratganj chaurahe par bharat petrol pump par tala lage k rakhte hai puchne par personal use batate hai...

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After booking my cylinder on 5th November 2022 through Amazon pay the distributor cannot provide my cylinder to my home in addition distributor is demanding extra home delivery charge of 20 Rs otherwise Gas would not delivered.. Today it is 10th November.

Order placed 5th November 2022
Amazon.in order number :[protected]
Order Total : 1081.00
Operator : Bharat gas
LPG Booking ID : 168321br...

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I haven't received the cylinder yet. The delivered message has also arrived.plz check.my register mobile no. is [protected].and my booking no. Is 114166...

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Address: Parassala 695502,near parassala muslim mosque

Hello there... My BPCL card is not working in P chellayan the contracter of parassala petrol pumb PIN 695502, Please kindly find me a sollution.. It's the nearest pumb in my location...

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Address: Vaishnavi Fuels, Vaishali Nagar, Indore

On 17th Oct. around 8:55 pm I visited Vaishnavi Petrol Pump, Vaishali Nagar, Indore to refill fuel in my vehicle. First they denied to refill and told this is only for car while counter was empty.Then I moved to next counter but Mr. Sumair (Delivery Boy) and his manager Mr. Satish Yadav behaviour was very unprofessional and they allowed the person to refill first who was came after me and when I came first. When I asked for a complaint book...

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Address: Subbhaya gas agency, visakhapatnam, 530018

I had booked my cylinder on 11 oct 22. The total amount of 1061 rs. Deducted from my bank account for the same. But delivery of gas cylinder is still not completed on 16 Oct 22. Thing is not not regarding amount but for urgency. This is totally not accepted at all. Complaint no. Registered with BPCL service provider is 05085009 dated 15 Oct 22...

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16.10.22
Order no:88872...

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Address: Pampady

Sir, I am a native of Kottayam Pampady, when i approached bpcl pump situated at pampady on 13/10/2022 at 9.12 am, I filled my bike with petrol for 600 rupees and then gave the card to the employee to make digital payment (credit card). At this time, the person who seems to be the assistant manager (looking about 50 years old with a shirt, and glasses) said that the card payment will make the process slow and if it is cash payment, it will...

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Address: Ahmedabad

I m from Ahmedabad. Distributor is Jay Jyoti gas agency. I booked cylinder on 03 October 2022 with booking Id 356805 and it shows delivered on 05 October 2022. Actually cylinder is not delivered yet till now today i.e. 15 October 2022.
My registered mobile number is [protected].
And often it happens this way without delivering cylinder, status is updated as delivered when it is checked online....

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Address: 76probartak polly belghoria kolkata 56

Delivery issu delivery ajent extra charge with deny not delivered cylinder I call ajent not responding me and bad behavior all time seam issu delivery not there with extra charge...

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प्राथी मोहम्मद रिजवान पुत्र स्वर्गीय कमरूल हक में उत्तर प्रदेश के जिला बलिया के रसड़ा कस्बा के रहने वाला हु।
मेरा भारत गैस में कोई कनेक्शन नहीं हैं
मेरा गैस कनेक्शन...

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Address: Kon bhiwandi

We booked cylinder on 6/10/22 and received cash memo and delivery msg on 7/10/22 but yet not receive refill cylinder.Our delivery boy always take 20 to 30 rupees extra and deliverd late cylinder...

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My request is :83851185 i have applied for new gas connection. When i going to check my status. Or anything. Otp not generating why now what is the next process to me. How. Please slove my issue sir/madam. I want to make my payment in online only slove my problem. As soon as soon possible. I'm not getting this problem so many people are getting this problem. What remove otp limit problem fast...

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