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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 144

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J
jawahar50
from Gurgaon, Haryana
Jul 23, 2019
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non receive of cell phone signal

Address: SECTOR-23, FARIDABAD, Faridabad, Haryana, 121005

Dear sir,

i live in sector-23 faridabad and bsnl cell phone signal not coming from till last 3 months. Pl help what is problem with bsnl....
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P
Poduval
from Hyderabad, Telangana
Jul 23, 2019
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mobile recharge

Address: G-13,, PARK AVENUE, NEW C.G. ROAD, Ahmedabad, Gujarat, 382424

On sunday i.e 21/07/19 i made a recharge of Rs. 19/- from my Mobikwik wallet for validity extension of my BSNL NO. [protected]. An amount of Rs. 19/- deducted twice (i.e. Rs. 38) from the wallet but only one recharge of
Rs.19/- is done by BSNL. Mobikwik is not ready to give a proper reply and asking me to contact customer care of BSNL. BSNL customer care is giving vague answers like you could not recharge same plan twice etc. If that...
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C
chandan3004
from Bhubaneshwar, Odisha
Jul 23, 2019
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payment successful but failed, in web portal refund money

Address: Khordha, Odisha, 751017

I have a transation in bsnl broadband web protalupi through paytm gateway using google pay upi.it is successful in google pay but in the bsnl web portal, it is failed and Rs 353 is deducted from my account in the date of 17th july 2019.

UPI transation ID[protected]
from upi id-cha****j**[protected]@okaxis
to upi id-BSNL Landline CF M1(paytm[protected]@paytm)...
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S
sunandajain
from Chennai, Tamil Nadu
Jul 23, 2019
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unable to send message from bsnl... error code 21

Unable to send any message and customer care not replying properly.. One representative is saying this is not bsnl no, another is saying we cannot help, another is saying it will take 4-5 days for sms to work. I simply need upc code which i generated last week but unable to get it also... Very poor service from bsnl.

Please send the upc code to me and i dont require any other services from you

Thanks...
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T
Techno Point
from Mumbai, Maharashtra
Jul 23, 2019
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full network issue

Address: Bankura, West Bengal, 722101

Network dismissing for 2 hrs at night from three days, sometimes internet is not working and outgoing calls are also not going. I'm from bankura, west bengal. Don't know what type of problem it is but very irritating and frustrating. Please fix this as soon as possible. Tried many solutions like turning airplane mode, changing phones, changing slots, but it's a major network problem so pls fix this issue......
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B
Bhavguni
from Mumbai, Maharashtra
Jul 22, 2019
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refund of bsnl landline no. 02876-221838

Address: BSNL VERAVAL, 362266

Dear sir,
I have disconnected my landline no[protected] about 2-3 years ago. But still i bsnl has not refunded my depositry amount.
When i had enquire at veraval bsnl office they told that cheque of amount 1079/- has send to me via post, which i have not received through, then again they told me to contacat to junagadh bsnl office. Junagadh bsnl officer told me to give a application in written, which i have send to them via...
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E
ektasaxena
from Jaipur, Rajasthan
Jul 21, 2019
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landline phone dead last three month

Address: 6/446 SFS AGARWAL FARM MANSAROVER, JAIPUR, Jaipur, Rajasthan, 302020

Sir
I have an landline connection last 30-40 years old, which is inactive from last three and half months.
For this i do complaint to bsnl office but they didn't give positive responce to my complaint having issue and told that we will check it. But they didn't send any technician to check the connection and the connection is still inactive. The company generate new bill every month without usage. And phone was dead from last...
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H
hemsa91
from Gurgaon, Haryana
Jul 21, 2019
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landline dead from last three months

Sir
I have an landline connection which is inactive from last three and half months.
For this i do complaint to bsnl office but they didn't give positive responce to my complaint having issue and told that we will check it. But they didn't send any technician to check the connection and the connection is still inactive. The company generate new bill every month without usage. And phone was dead frm last three and half months....
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A
ASHOK BHAMBHANI
from Noida, Uttar Pradesh
Jul 20, 2019
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misbehaviour while talking with mr. kulbir baswar jto padra exchange

Address: Gavasad vadodara, Vadodara, Gujarat, 391430

We have complain of non working of internet from long and for the same line man of the exchange mr. Nasir ul haq has visited and after not resolved the issue he have called to mr. Kulveer baswar jto of the padra exchange. During the call mr. Nasir has hand over his mobile to me for further talk and when we i have started to talk with mr. Kulveer, he got angry with me and used very cheap language. Request you to take immediate action in this...
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P
Prashant 1503
from Mumbai, Maharashtra
Jul 17, 2019
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tower is not working for more than 15 days

Address: Above Waghawale, 415715

Tower name uteshwar tal mahableshwar district satara near tapola
In our region from 1st july 2019 the tower is down mode. We have complained it to bsnl authorities regarding it. But the people who managing this tower haven't shown any positive attitude regarding this issue. I think they haven't tried tow solve this issue. We are living in remote area where there is heavy rain if our mobiles are not in working conditions we not able...
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S
smitdevesh
from Porbandar, Gujarat
Jul 17, 2019
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refund of security deposit/ deposit

Address: 30, HINGLAJ SOCIETY, OPP.. football ground, kankaia, Ahmedabad. 380023, Ahmedabad, Gujarat

Sir, i have already submitted landline phone no.[protected] in the month of november 28 2018. Eight months already been passed away but till date i do not receive refund of deposit amount of rs.1625. I had frequently called at bsnl office of ahmedabad but they did not give me satisfactory reply. Please. Do the needful & refund the same at the earliest.
Thanks,
Devesh dave...
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A
Ark Dhar Bhowmick
from Darjiling, West Bengal
Jul 12, 2019
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low broadband speed

Address: Jalpaiguri, West Bengal, 736121

I am using broadband combo plan 249 from bsnl which was revised to become broadband combo plan 299 excluding gst which offers upto 1.5gb data daily upto 8 mbps speed and after that unlimited with 1mbps speed. But from last week i have only recieved speeds below 1 mbps. I complained two times to bsnl customer grievance cell, once using the official complaint portal and next time using the customer care number[protected]. The concerned authorities...
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V
Vasundhara Enterprises
from Bengaluru, Karnataka
Jul 11, 2019
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last month's bill already paid but the new billing amount come for the last 2 months.

Address: Amravati, Maharashtra, 444601

Dear Sir,
I had successfully paid last month's billing amount of Rs.648/- before the due date on June 27th, 2019 about 4:34 PM. The billing amount is paid through the Phonepe App. after successful payment of amount Rs.648/- for last month, this month bill comes with the previous month amount Rs.648/- and this month billing amount Rs.650/- that is the total amount of Rs.1309/-.
All required details can be found from Last month...
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M
Mukund lal sharma
from Noida, Uttar Pradesh
Jul 10, 2019
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non receipt of refund of deposit on surrender of landline phone.

Address: BSNL,MERRUT., WEST UP
Website: BSNL website.

Dear sir
Ihave surrendered landline phone[protected] in may, 2018. Subsequently
Informed on phone in oct, 2018 that refund order ref asreooo6706768 dtd.
10.09.2018 for rs1745/- was issued. I have also furnished my bank details
In the surrender form while submitting. Sorry to inform that till now i have
Neither received the cheque nor refund to my bank a/c. My qurries are not
Being responded.br...
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D
Dkumar1983
from Pune, Maharashtra
Jul 9, 2019
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bsnl performed force upgrade to my monthly billing plan

Address: Near Telco Colony, 411046

I am using BSNL broadband connection since almost a year.
Suddenly I received an SMS today stating my monthly plan upgrade is performed.
I called up customer care executive and enquired about it, the answer is it's auto upgrade to the plan is applied.
Without consulting with customer how the plan can be upgraded and expected customer to pay the increased amount even if he is not looking for.
I don't wanted to upgrade...
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Address: 743144

Bharat sanchar nigam [bsnl] — no services

1 review
Barrackpore, na, west bengal, india
Tintingungun on may 29, 2019
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To
The account officer (Tr)
Bharat sanchar nigam ltd.
Barrackpore

Sub-rent rebate against telephone no[protected]
Including broadband for the period of 30/4/2019 to 26/5/2019

Sir,
This...
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A
Aashiga Capricorn Swty
from Chennai, Tamil Nadu
Jul 8, 2019
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complaint about cutting an old tree

Address: Near bsnl quarters, gounder mill,mettupalayam road, Coimbatore 641029, Coimbatore, Tamil Nadu

I want to file a complaint against cutting of tree . There was a many tree in front of bsnl office which was cut down as the name of narrowing a road. But I think it is not right that they have cut down a tree and I am afraid many trees are going to die or cut down. I kindly want to look into this matter. Because in future we want live in a good nature and it's already going in worst manner we want to save our nature trees are very important...
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C
C.Suman
from Hyderabad, Telangana
Jul 6, 2019
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3g service signal not available in villages and even in towns too regarding

Address: Palamaneru, 517408

Respected sir /madam;
I mr c. Suman babu,
Medical technonologist,
Living in palamaneru 517408 town,
Chittoor dist,
Andhrapradesh.

I am using bsnl 3g sim mobile service from past one year.

The mob no is [protected]

I am shuttling from nanjampeta 517257 village to palamaneru 517408 town depending on my profession duties.

Now the problem i says...
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@Batman
from Mumbai, Maharashtra
Jul 6, 2019
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bsnl prepaid suddenly showing invalid sim

Address: Begusarai, Bihar

I got a new bsnl pre-paid connection on 03 july 2019. After half hour network showed up but, incoming & outgoing wasn't active. After tele-verification via sim distributer incoming started. But as per sim distributer one more frc needs to be done so that, i can have free call (1 month) & 6 month validity. But due to some reason frc wasn't happening. & suddenly on evening of 5 july i saw that sim is showing "invalid sim". Its so terrible please...
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P
phdscholarcc
from Delhi, Delhi
Jul 4, 2019
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details of complainants being misused by scammers.

On posting a complaint about not receiving my scholarship amount, i began to receive multiple calls from people claiming to be from canara bank.

First caller: santosh kumar singh called from +91-[protected] and second caller from +91-[protected] between 10.00am and 11.00am on 4th july, 2019. Both claimed to be calling from mumbai.

Both callers claimed to connect my bank account to canara bank using a upi code....
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