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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Jan 28, 2025

Complaints 15964

Resolved

6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 17

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Address: karnataka

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time...

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Address: Odisha

Honourable consumer complaints,
Please help me from getting my UPC number. I tried to generate UPC code for port my number at least two month my money is deducted over two month but nothing happens I call customer care and go to bsnl office but nobody help me out....

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Address: Bangalore

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 90xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...

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I have shifted my BSNL broadband connection to new location with help of BSNL representative of my area. Even after three months, address in bill is not updated with new location....

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Address: 12-A Cross, Indira Nagar First Stage

For decades : BSNL is still charging Rs.1.20 per SMS : even in the whatsapp era. They are absolutely guilty-free for such stupid pricing...

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Address: india

I tried to recharge my bsnl number [protected] via bsnl online portal.. but failed but cash has been deducted from my account... i know about the refund and all. but the problem is that, my transaction is showing as success .. The amount was 397. and transaction ID is TXE[protected] Thank you.....

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Address: 303, Cresent Harmony Apts., Officers Colony, RK Puram, Secunderabad 500056

Good Evening,

I am writing to complain about the continued billing by BSNL even after services were discontinued. My mother had a land line[protected] and internet service from BSNL. Both services were discontinued in August 2022, instruments surrendered to BSNL and acknowledgements were obtained from BSNL.

However, BSNL continues to recover monthly charges through ACH from the bank from Aug 2022 till date...

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Address: Kharadi Pune

Hi team
My BSNL number [protected] (TN zone) have stopped working from last 3-4 days. It's active since I am regularly recharging it. Please rectify it asap....

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My Landline#[protected] Outgoing has been blocked due to non payment of October 2022 bill RS. 388/- however my landline was dead due to cable issue for more than 15 to 20 days during the month of October 2022. I have already escalated multiple emails regarding this to BSNL and they have accepted to adjust October 2022 bill however my bill was not yet adjusted. As of now my bill was not yet adjusted. I am unhappy with BSNL service provider....

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My bsnl number is [protected].. suddenly a few days ago, it stopped working.. when I called the customer care, I was told to go and take a new sim card with the same number as the sim card was originally taken many years ago.. So, i went to a local bsnl office and took a sim card with the same number.. now there is only incoming facility, no outgoing facility, and no messages can be received or sent.....

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Address: Bsnl osmanabad

Website: Indiatab

Rs.141 recharge bsnl mobile unsuccessful date.4/10 /2022 .payemt not recived...

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Dear sir...i made recharge my BSNL mobile validity plan throw SBI Yono LITE App, on 03/11/2022 of Rs-107 amt debited my account successfully but not recharged my mobile number ..again on 09/11/2022 recharged amount of Rs-197 this also same as above. both recharges are amount deducting my bank balance but yet not be recharged my number .so i compliant register both SBI & BSNL and they replied me that by SBI amt transferred to Merchant (BSNL...

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Address: Vidisha Madhya Pradesh

Bharat Sanchar Nigam [BSNL] — Request for UPC could not be processed

Narendra Nitanjan
from Vidisha Madhya Pradesh
29/11/2022
I have tried to generate UPC number 11 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) UPC cannot be generated as there is an active request for the change...

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Address: Mahua, District-Vaishali, state- Bihar

Hi Team
As I can be your new customer but very disappointed by the bsnl staff because the staff was very rude and abusive.
Actually i called him for new connection and he told me to give me 2-3 days and after 3 days i called him back for update he told me some issue (bla bla) and told me to wait 2-3 days again i called him after 1 week he is saying wait for some more days then i asked him if you are not able to do, please tell...

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Siddik Ahmad & Raheesa Ahmad
Dayalpura Marg Gogawa, 451335
Distt. KHARGONE, Madhya Pradesh
Sub.: Renewal of the rental agreement.
"Bharat Sanchar Nigam Limited"
We are Siddik Ahmad & Raheesa Mustak Ahmad vendor no. is 5079030.
BSNL installed Telecom Tower on our building roof at shahpura, Gogawa distt. Khargone .
This is with reference to the rental agreement 10/11/2017 between us, the tenure...

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I was contacted by a person called Karthik after I filed a complaint against FM mall money scam in your website and he informed me that he was your representative ( contact number [protected]) and I was asked to pay 10% fee and after I paid the amount he stopped answering my calls and I filed a complaint against him in your forum and after seeing the complaint he was angry and he told me nobody else is going to help you and he will ask the...

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Address: Araniparambil House Toll gate road Vaduthala PO: Cochin 682023 Ernnakulam district Landmmark. (KSEB transformer, Tiled road)

Dear Authority,

This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below along with photograph of the pole.

Araniparambil...

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Address: Rajkot (Gujarat)

I have already closed my landline no.[protected] as on 18th September, 2021 to the BSNL RAJKOT with request to kindly refund my security deposit and unadjusted amount that i deposited during taking connection.but till now I am waiting for my refund of amt. RS.3, 960/-. Plz do needful. ASAP....

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Address: RAJKOT(Gujarat)

I have already closed my landline no.[protected] as on 8th August, 2018 to the JTO BSNL RAJKOT with request to kindly refund my security deposit and unadjusted amount that i deposited during taking connection.but till now I am waiting for my refund of amt. RS.5, 650/-. Plz do needful. As soon as possible....

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Address: Kannur Kerala

Website: BSNL

Bsnl bill paid.Account debited.Bill status shows as unpaid...

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