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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Jan 28, 2025
Complaints 15964
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6088
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9876
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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381
trying MNP BSNL to another operator : not getting UPC after msg to 1900
395
SIM card stopped working
184
upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

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Unnecessary Deduction of Amount from Main Balance
Broadband connection delayed
Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 15

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P
prateek-khera
from NEW DELHI, Delhi
Jan 28, 2023
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Request removal of unused pole

Address: New Delhi

This request is in regards to a unused telecom pole near to my house which has been causing mobility problem for me and in my neighbourhood. Me and people in my neighbours find it hard to park or move vehicle as the pole is blocking major portion of area. Also, the street is pretty narrow, making the situation worse.

The pole is not at all used for any telecom lines. hence its completely safe to remove it. I'd request you to...
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V
Venkatakrishna G
Jan 27, 2023
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Request for UPC could not be processed

I want to PORT from BSNL to other telecom operator and I am getting message "request for UPC could not be processed" after sending PORT message to 1900. Even I have recharged and BSNL debited the money and I am getting this nonsense message. BSNL is looting its customers like these issues.
Kindly fix this issue asap....
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P
Podishettimadhubabu@gmail.com
Jan 26, 2023
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PORT Message not getting

Not getting BSNL sim port massage....
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V
Vinodthorat69
Jan 25, 2023
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My BSNL Recharge Not Credited Or Refunded

U have on 19/01/2023 on line through SBI Yonolite made payment of Rs 398 towards recharge plan of Bsnl Prepaid.My account is debited on the same date. However Bsnl did not activated the plan.They said we have not received the amount . They told contact banker . After taking with the banker they have resolved issue saying Transaction Id successfully processed to your merchant.

Transaction ID :-UHC6836454

We therefore...
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J
Johnsan
from Coimbatore, Tamil Nadu
Jan 25, 2023
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UPC cannot be generated as there is an active request

UPC cannot be generated as there is an active request for the change of ownership for this number....
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A
akocharekar
Jan 25, 2023
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Request for UPC not getting processed

I am not able to port my BSNL number. Tried 5-6 times but getting same message as following:

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 9xxxxxxxxx could not be processed. Please retry after some time....
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S
srikanth vooradi
Jan 22, 2023
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Telangana State Road Transport Corporation [TSRTC] Refund amount not received for failed ticket transaction.

Address: 2-3-105/2/2

I had booked a ticket from Sircilla to jbs on 22-Jan-2023 through TSRTC website . Unfortunately due to network issues., the ticket was not generated but the amount(750 Rs/-) got deducted from my bank account.

I tried calling customer care multiple times & they replied "Refund is in progress". I even mailed them at online.[protected]@tsrtcbus.in detailing the problem but no proper response from them. It's been more than one...
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S
soms.akshat
Jan 21, 2023
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Port to other operator

I tried to port to other operator. It always says "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time."...
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A
Arun4422
from Pondicherry, Puducherry
Jan 20, 2023
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Regarding UPC code

Address: Pondicherry

I have tried to generate UPC number 5 times, for bsnl porting but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time....
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A
Anandface
Jan 20, 2023
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Upc number is not processed

Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

I get this messages thice. Please resolved my problem...
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G
gyanps
Jan 20, 2023
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Recharge mobile 9453210889 through bsnl self care but transaction failed amount detected through account on 19th jan 2023

Sir/ Madam
I was recharge my Mobile [protected] through bsnl selfcare app on 19th jan'2023 through Amazon Upi amount detected but my mobile not recharge and in app it show transaction failed so please reverse my amount by which I recharge again details are as below:
Upi reference number:[protected]
Transaction I'd is : NUE[protected]
Mobile no [protected]
Amount: 1198
date/ time: 19th January...
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A
advvdk9869
from Samastipur, Bihar
Jan 19, 2023
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Upc code nahi generate ho raha hai Bsnl number 09472021899

Address: Adarsh Nagar Samastipur

I AM VISHWA DEEPAK KUMAR
Address:-Adarsh Nagar Behind shiva hero agency Samastipur Bihar
Pin.848101
Bsnl mob.number.[protected]
Sir Mera BSNL NUMBER [protected] PAR UPC CODE NAHI GENERATE HO RAHA HAI
PLEASE SIR MERA BSNL NUMBER PAR UPC GENERATE KRBYE JAI...
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A
arunkrishnanab
from Trivandrum, Kerala
Jan 19, 2023
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Porting from BSNL not allowed - denied everytime.

Address: Chirayinkeezhu

I have tried to generate UPC number 3 times, but every time getting below 2 messages. Each message cost 1.2 RS.

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time...
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S
SubinSoman
from Noida, Uttar Pradesh
Jan 12, 2023
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Inactive Pole Removal

Address: E-77, Sector-20, Gautam Buddha Nagar, Noida- 201301

Request you to please remove or relocate the bsnl pole from infront of my home.
It is creating a lot of parking issue for my vehicle as this is the only slot that I have to park my vehicle.

Address-
E-77,
Sector- 20, Gautam Buddha Nagar,
Noida- 201301

Thanks,
Subin Soman
[protected]...
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N
Nitin_pal
from Kotdwar, Uttarakhand
Jan 11, 2023
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Not response from BSNL sales team for Bharat Fiber

I have applied for Bharat Fibre online and there has been no response from sales team.
The booking reference number is
EB[protected]_073518

Not getting a good response from Customer care too. They always cut the call by saying that I should book again.
I've booked again and still there is no response.

It's sad to see this poor management of BSNL....
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M
manasjain
Jan 10, 2023
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Not getting MNP Code (UPC) to port out of BSNL

Address: Jharkhand

Hello,

I am not receiving my upc code after sending "PORT [protected] to 1900.

I am receiving messages as:

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

please look into the attachment for original reply from 1901....
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A
Animone
from CHENGANNUR, Kerala
Jan 8, 2023
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Prepaid mobile phone recharge not reflecting service disconnected

Address: Budhanoor East, Via Puliyoor, Chengannur, Alleppey

Unable to make or receive phone calls despite making advance payment on 15 December 2022. BSNL online complaint also not registering, shows error message as "Exception occurred. Try again later".

Mobile phone: [protected]
Transaction id: PGSM[protected]
Re charge amount: Rs. 1198

Service needs to be restored immediately as phone is used by elderly person....
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S
Shaji Cherian
from Chennai, Tamil Nadu
Jan 7, 2023
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Threatening received regarding legal proceeding

Address: Chennai Telephones

I closed my landline long back & is yet to receive refund.
Previous Landline no.[protected]
I approached BSNL Adyar office and was told that nothing is outstanding & they are asking me to ignore.

However I am getting SMS frequently (CRM No. [protected]) that they will resort to legal proceeding when BSNL is unnecessarily harassing me.

Can you do anything?...
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R
Ravikiran.c
Jan 7, 2023
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Pole removing

Address: No 739 6th b main road sriniga

Dear sir. I request u to remove pole which is not in use. Causing lot of problem to my house for constructing and parking problem...
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S
sudhanshu123joshi
Jan 6, 2023
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About upc request

Have tried to generate UPC number 2 times, but every time I got below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no.[protected] could not be processed. Please retry after some time.

please help me to resolve this issue....
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