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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Jan 28, 2025

Complaints 15964

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6088

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9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

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Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 13

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Address: Aligarh

I'm trying to port my number from 2 but i always received this sms-

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I called customer care for 50+ times but they don't helped me ....

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BSNL installed tower on our roof on 2017at shahpura gogawa, khargone, M.P. 09/11/2022 to till we didn't get rent and at the time of tower installation they did agreement. so it has end on 9/11/2022 . we submitted application at BSNL Khargone, M.P on 16/09/2022.
and visited a lot of time BSNL Khargone and BSNL Indore but we didn't get any response from officers .
we felt helpless . kindly requested to you please solve our problem...

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Address: kurukshetra, haryana

Hello, my internet connection is not getting on and it show the message "the terminal cannot be configured remotely, please contact customer care for further assistant" please solve this issue as soon as possible. I am a student and this thing create a lot of problem in my studies.
my no-[protected]...

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I have paid my bill online through my bsnl app. But it doesn't show any transaction of the payment and nor i got the receipt...

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Website: Bsnl.nic.in

Sir my BSNL no. is [protected], I am trying to Generate UPC NO since Dec 22 and have raise Complaint since there too but no solution have been provided so far. So please remove THEAT CONTRACTUAL OBLIGATION clause and let me port, PLEASE...

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I have done a recharge of ₹66 through google pay, and also ₹107 through their portal. But the recharge was not made.
When I contacted their customer service, it was said that ₹66 was charged to an old plan and currently that plan is not available.
About ₹107, they said that the money is not recieved by them, and that will be credited back soon. but the same has been debited from my account and till now it has not been...

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Dear bsnl,

i am writing to request a refund for an incorrect

mobile recharge that i made on[protected]. I accidentally

recharged the wrong mobile number 9473363xx9

and would like to request a refund for the amount of 797

. The transaction id for this recharge is [protected]

thank you for your time and assistance in this mail....

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Address: Q2V5+427, Durga Bari, Gaya, Bihar 823001

Despite trying numerous times of generating UPC number to port it didn't work and I have raise this Complaint since December 25 but no Customer care heed to resolve this. I only want to get UPC no. As here network problem is worse to use...

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I have tried to generate UPC number 7 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91could not be processed. Please retry after some time.

Kindly process without further delay on number +91-[protected]...

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I have submitted multiple request for PORTING OUT of BSNL.
But I receive the following 2 messages repeatedly even after submitting Port request multiple times....

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My balance of 499 had been debited my transaction I'd is T2302141016366818495228
And I haven't received my recharge whose transaction ID is NUE[protected]...

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Address: 232 4th cross HMT layout Mathikere Bangalore 560054

There is a bsnl pole in front of the house which is of no use please help in removal of the pole as it’s causing parking issue and rodents around are causing issue and damaging the property...

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Mobile number [protected]
I am not getting UPC code for MNP. Getting a message (Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.)
Please do the needful...

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I have tried to generate UPC number more than 3 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.
2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

always the message is charged.Kindly process without further delay....

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I have tried to generate UPC number more than 3 times, but every time getting below 2 messages
1) Your request for UPC has been delayed. Please wait while your request is being processed.
2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

Always they charged for each message. Kindly process without further delay....

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I am unable to recieve port message after sending port request
Getting message as has been delay and after that it was cancelled...

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Regarding unwanted calls and SMS to mobile number [protected]. Please stop all unwanted calls coming from real estate, and commercial calls....

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I am not receiving port number...

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I want to port my number but not able to receive UPC code i am receiving 2 messages like
Your request for UPC has been delayed. Please wait while your request is being processed.
Request for UPC for your mobile no. ########### could not be processed. Please retry after some time....

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Address: G. Satyanarayana Murthy, near Karanam's house, Poolapally, Palakol, WGDt. Andhra Pradesh

Hello

Subject phone no.[protected] registered with my father name Sri G. Satyanarayana Murthy. To day we taken 4G SIM by paying Rs.100. After insert of this SIM in phone, we are not able to receive SMS. Please do the needful....

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