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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9

Updated: Jan 28, 2025

Complaints 15964

Resolved

6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 333

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Address: Ajmer, Rajasthan

The bill have been paid on 16th july 2015 but still BSNL cut the broadband and phone lines on 28th july 2015(i guess)...The line was broken because of storm for 3 days...the complaint was booked on 27th july 2015(same day the line was broken) but they haven't come to fix it at all. Today after calling them for long hours and getting no response, i fixed the lines by myself but when i tried to call or start the modem for broadband connection,...

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Address: Vadodara, Gujarat

Dear sir, This is the complaint regarding mob no.[protected], Which is in my name, Umesh R Giri. i have paid ₹2500/_against the due amout which was around ₹ 2700/- on 28/07/'15 by Cheque of Canata bank and as usual where bsnl where used to start my services on sumission of cheque, Mr.Shankarlal o[censored]r a/c in baroda says he needs ₹ 2700/- in advance in order to start my services. I bave credit limit of 2500/- which they deny...

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Address: Sangrur, Punjab

R/Sir
my name is surinder pal and i have a authorized premium collection centre from LIC.(LIC MINI OFFICE) my landline number is [protected] i have been facing problem in my broadband connection from last two months. i have informed BSNL exchange executives about my problem but they did not solved at all instead they started ignoring my calls i want you to take a strict action against these employees
yours sincerely
surinder...

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The company claims to resolve issues in 24-48 hours. but my phone is dead since 4 days and also the broadband doesn't work. every time i call to complain they tell me to wait for a day or two and tell me my complaint has been forwarded. moreover when i ask them to let me speak to their supervisor they simply disconnect the call. the service offered by them is pathetic....

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Address: East Singhbhum, Jharkhand

My phone no is [protected]. I have been trying to get my BSNL Blackberry services deactivated from this number. But the customer care numbers are not working. No one is responding to the calls. I am completely fed up of this bsnl service. Please help....

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Address: Sivasagar, Assam

why someone lodge a complaint... for better result...????? no... According 2 Jorhat bsnl officials of Assam...Complaint means Pending Request... I had booked many more complaint... but...no response...no result..only pending request... provide 3G only 10-12 days in a month... and 3G speed bellow 200 kbps... and its near about 300 meter range of bsnl satellite station location... may b its bcoz...!!! Do...Or...Do Not...U can get...!!!...

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Address: Chennai, Tamil Nadu

Sir, i am getting un wanted sms from the wap india choice.com and other bsnl centres. I am not to interested to sea this messages. So please stop this messages to my number. Here i am giving my mobail number. . [protected].
I informed many times to bsnl custamer care centre. There is no proper response from bsnl office.
Please accepect this complaint and make necessary steps as soon as earliest.

Thank you...

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Address: Malappuram, Kerala

My sim, the number [protected], is showing as sim registration failed. I am very unhappy with the bsnl services. I tried calling up at the costmer care no one is answering the call. I would like to know what is the problem? & want my sim to be activated as early as possible....

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Address: Chennai, Tamil Nadu

Sir I have surrendered my BSNL landline no: 25591435 in january 2013 i have not yet received any deposit amount. When i call from customer care, he told "Your Deposit Amount is Rs.1850." Requesting you to refund my security deposit as soon as possible by present address: 514, Sivakami Amman Colony, 3rd Cross, 8th Street, Vyasarpadi, Chennai - 39. I did not get any receipt regarding disconnection of my telephone kindly do the need...

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Address: Howrah, West Bengal

One Postpaid Cellone no. is being used by me under Manik-jod plan since 2007. Phone No.[protected], A/C no.[protected]. At first no rental was charged. But, so far since 2010 a minimum rental had been introduced against the aforesaid plan, and from then I have been continuing to pay the double rental till date....

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Address: Mahendragarh, Haryana

I have recharge of 222 on my bsnl no [protected] i have not recive any thing i complain on bsnl customer care. They resister the complaint and give massege
Dear customer, we have booked your complaint. The docket number for your complaint is - 2g23746897 now they close the complaint and dont give any massege or any balance or any service. I want my money...

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Address: Vellore, Tamil Nadu

I received SIM CARD No: thro' BSNL Mela at Vellore on 17.07.2015 with an allotted No: [protected]. They assured that it may get activated on 20.07.2015.So far we have not get to activated despite our complaints to BSNL and dircet contact with BSNL Office at Vellore and thro' toll free etc., But our efforts went in vain. Now when we tried thro' this SIM they tone comes as contact Cell One. This is the condition, I request you to activate...

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Address: Jodhpur, Rajasthan

I, Arvind Mishra. of JODHPUR had surrendered landline Telephone[protected] on 02/12/2014 vide BSNL OB- No. [protected] of 02/12/2014 and the instrument was deposited on 06/12/14 in Basni Exchange of Jodhpur under receipt. My Customer ID is [protected] and A/c No. was [protected]. I applied for Refund By submitting refund application by reminding monthly from JAN 2015. As such i HAD submitted SIX reminders by registered POST till now. But...

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Address: Kapurthala, Punjab

I had paid my online bill of rupees 741 to bsnl on 25/07/2015 Saturday at 12:40am. Their is deduction also held successfully from my account. But bsnl site showed me a error o[censored]nsuccessful transaction. Plz solve it as soon as possible. Thankyou...

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Address: Jhansi, Uttar Pradesh

I have been using BSNL BROADBAND SERVICES since february 2015 but services were never been satisfactory and were of poor quality. I registered the complaint in march. (COMPLAINT NO. [protected]). But problem persisted. I even called the area SDO who assured me of solutuion. I am regularly paring the bills by online method. Recently I have been charged 200 RS BY BSNL workers for the FTTH cable which was found broken, but no bill was given even...

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Address: Kanpur, Uttar Pradesh

I have paid the same bill twice by mistake and I need amount for one bill to be refunded. Receipt Number :[protected] Bill Number :[protected] Date : 09/07/2015 Amount : 676 Receipt Number :[protected] Bill Number :[protected] Date : 09/07/2015 Amount : 676 Amount has been paid twice for the same bill through My BSNL App! Please refund amount for one....

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Address: Alirajpur, Madhya Pradesh

sir i am rarsahay rahee from ambua dis alirajpur mp, sir mera landline num[protected]. 2 munth se band he .mene bsnl ofice me bhi complane ki pr koi sudhar nahi hua, sir aap se gujarish h aap mere num ko jaldi se chalu karwa dijiye..thank sir my num [protected]...

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Address: Ranchi, Jharkhand

Since last 3 months my landline no[protected] is not in function. on complain none is to resolve the problems . mr.aslam told me that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....

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Address: Ranchi, Jharkhand

Since last 3 months my landline no[protected] is not in function. on complain none is to resolve the problems . mr.aslam told me online that without money(bribe) it is not possible & you are free to complain any higher authority.i tried to contact sdo (t)at sainik bazar but sorry to say that he was not available, but my billing is going on....

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Address: Hyderabad, Andhra Pradesh

I was having BSNL telephone connection no.[protected] at Hyderabad. On shifting to Chennai I surrendered the telephone in March 2014 and requested for refund of security deposit with BSNL. They sent the cheque for Rs.1269/- which unfortunately I could not encash within the stipulated time. So I again submitted the cheque for revalidation to BSNL on 15/12/2014, enclosing their cheque no.945814 dated 11/06/2014 for Rs.1269/-. BSNL authority...

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